📌 Core Information
🔹 Job Title: Technical Writer
🔹 Company: Gainwell Technologies LLC
🔹 Location: Any city, TX, United States
🔹 Job Type: Full-time
🔹 Category: IT & Software
🔹 Date Posted: April 3, 2025
🔹 Experience Level: Mid-Senior level
🔹 Remote Status: Fully Remote
🚀 Job Overview
Key aspects of this role include:
- Researching, writing, and editing complex technical data for documentation
- Planning and coordinating documentation projects
- Collaborating with technical teams to gather and research information
- Creating online help files and responding to RFPs
- Establishing style guidelines and providing leadership to less experienced personnel
ASSUMPTION: This role requires a strong understanding of technical systems and the ability to translate complex information for non-technical audiences. Experience in technical writing and familiarity with desktop publishing software are essential.
📋 Key Responsibilities
✅ Researches, writes, edits, and proofreads complex technical data for use in documents such as manuals, procedures, and specifications
✅ Determines the scope and timeline of new documentation projects and coordinates project plans
✅ Interviews technical personnel, reads previous documentation, and uses computer-based training or company technical products to gather and research complex technical information
✅ Writes, organizes, enters, and compiles complex online help files to support end users
✅ Creates, compiles, and delivers complex system/software developmental documentation packages
✅ Actively participates in writing and responding to RFPs, RFIs, and other client requests
✅ Assists in establishing style guidelines and standards for texts and illustrations to meet business needs
✅ Provides leadership and work guidance to less experienced personnel
ASSUMPTION: The role involves working with various teams and requires strong communication, proofreading, and editing skills.
🎯 Required Qualifications
Education: Bachelor's degree in English, Journalism, Technical Writing, or a related field
Experience: 6+ years of technical writing experience
Required Skills:
- Strong understanding of technical systems
- Ability to translate complex information for non-technical audiences
- Experience writing and responding to RFPs, RFIs, and similar requests
- Proficiency with desktop publishing, word processing, and online documentation software
- Excellent communication, proofreading, and editing skills
Preferred Skills:
- Experience with Agile methodologies
- Familiarity with MadCap Flare or similar software
ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and familiarity with the healthcare industry would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $66,200.00 - $94,500.00 per year. The base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
Benefits:
- Fully Remote Opportunity
- Opportunities to travel through work (0-10%)
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for technical writing roles with similar experience levels. The actual offer may vary based on the factors mentioned.
📌 Applicant Insights
🔍 Company Context
Industry: Gainwell Technologies is a leading provider of technology-enabled services for government agencies, health plans, and managed care organizations. They specialize in Medicaid management information systems, healthcare analytics, and population health management.
Company Size: Gainwell Technologies has 10,001+ employees, making it a large enterprise with significant resources and opportunities for career growth.
Founded: Gainwell Technologies was founded in 1971 and has since grown to become a trusted partner for government agencies and healthcare organizations.
Company Description:
- Gainwell Technologies offers a comprehensive suite of scalable services and solutions, proven to deliver cost savings, better patient outcomes, and an improved provider experience.
- The company brings ideas that bring policies to life, with a commitment to innovation, deep experience, and the ability to leverage insights from customers across 50 states.
- Gainwell Technologies is dedicated to creating an inclusive environment for all employees, celebrating diversity, and being an equal opportunity employer.
Company Specialties:
- Medicaid Management Information Systems
- Healthcare Analytics
- Population Health Management
Company Website: www.gainwelltechnologies.com
ASSUMPTION: Gainwell Technologies' focus on government agencies and healthcare organizations requires candidates to be comfortable working with complex systems and sensitive data.
📊 Role Analysis
Career Level: This role is at the mid-senior level, requiring a significant amount of experience in technical writing and a strong understanding of technical systems.
Reporting Structure: The Technical Writer will report directly to the Manager of Technical Writing and collaborate with various technical teams, such as software developers and engineers.
Work Arrangement: This is a fully remote position with opportunities to travel through work (0-10%).
Growth Opportunities:
- Gainwell Technologies offers opportunities for career development, including leadership and technical development academies.
- The company's large size and diverse range of services provide ample opportunities for internal mobility and career growth.
ASSUMPTION: The fully remote nature of this role may require candidates to be self-motivated and able to work independently, with strong communication skills to collaborate effectively with remote teams.
🌍 Location & Work Environment
Office Type: Fully Remote
Office Location(s): Any city, TX, United States
Geographic Context:
- Any city, TX, is a part of the Dallas-Fort Worth metropolitan area, offering a mix of urban and suburban living.
- The area is known for its vibrant culture, diverse communities, and numerous job opportunities in various industries.
- Texas is a business-friendly state with a competitive job market, making it an attractive location for professionals.
Work Schedule: Full-time (40 hours per week) with flexible hours and opportunities for overtime as needed.
ASSUMPTION: The fully remote nature of this role may require candidates to have a dedicated workspace at home and be comfortable using various communication and collaboration tools.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Technical writing test or assignment
- Final interview with the team
Key Assessment Areas:
- Technical writing skills and ability to translate complex information
- Communication and collaboration skills
- Understanding of technical systems and software
- Problem-solving and project management skills
Application Tips:
- Tailor your resume and cover letter to highlight your technical writing experience and relevant skills.
- Include examples of your technical writing work, if available.
- Prepare for the technical writing test or assignment by brushing up on your skills and familiarizing yourself with the company's products or services.
- Research Gainwell Technologies' mission, values, and company culture to demonstrate your fit during the interview.
ATS Keywords: Technical Writing, Editing, Proofreading, Documentation, RFP, Project Planning, Technical Systems, Desktop Publishing, Word Processing, Online Documentation Software
ASSUMPTION: Gainwell Technologies uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume and cover letter can help your application get noticed by the system.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Desktop publishing software (e.g., Adobe FrameMaker, MadCap Flare)
- Online documentation software (e.g., MadCap Flare, Adobe RoboHelp)
- Project management tools (e.g., JIRA, Asana, Trello)
ASSUMPTION: Familiarity with MadCap Flare or similar software would be beneficial for this role, as it is commonly used in technical writing positions.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Integrity
- Collaboration
- Accountability
- Diversity & Inclusion
Work Style:
- Remote-friendly and flexible work arrangements
- Strong focus on collaboration and teamwork
- Results-driven and focused on continuous improvement
Self-Assessment Questions:
- Do you have a strong understanding of technical systems and the ability to translate complex information for non-technical audiences?
- Are you comfortable working remotely and collaborating with remote teams?
- Do you have excellent communication, proofreading, and editing skills?
ASSUMPTION: Gainwell Technologies values candidates who are self-motivated, results-driven, and able to work effectively in a remote environment.
⚠️ Potential Challenges
- The fully remote nature of the role may require candidates to be self-motivated and able to work independently.
- The role involves working with complex technical information, which may be challenging for candidates without a strong technical background.
- Gainwell Technologies is a large company with a competitive job market, which may make it challenging for candidates to stand out during the application process.
- The company's focus on government agencies and healthcare organizations may require candidates to be comfortable working with sensitive data and adhering to strict security protocols.
ASSUMPTION: These potential challenges are specific to this role and company, and candidates should be prepared to address them during the interview process.
📈 Similar Roles Comparison
- Compared to other technical writing roles, this position offers a competitive salary range and comprehensive benefits package.
- Gainwell Technologies' focus on government agencies and healthcare organizations sets it apart from other companies in the industry, providing unique opportunities for candidates interested in this sector.
- Career growth opportunities at Gainwell Technologies may be more limited than at smaller companies, but the company's large size and diverse range of services provide ample opportunities for internal mobility.
ASSUMPTION: This comparison is based on industry standards and may not reflect the specific experiences of individual candidates.
📝 Sample Projects
- Developing user-friendly documentation for a new software release
- Creating online help files for a complex technical system
- Writing and responding to RFPs for a healthcare technology product
ASSUMPTION: These sample projects are based on the core responsibilities listed in the job description and may vary depending on the specific needs of the company.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the organization?
- What are the most significant challenges facing the company, and how does this role contribute to addressing them?
- How does Gainwell Technologies support the professional development and growth of its employees?
- What is the company's approach to work-life balance, and how is it maintained in a remote work environment?
- How does Gainwell Technologies ensure the security and confidentiality of sensitive data in its systems?
ASSUMPTION: These key questions are designed to help candidates better understand the role, the company, and the work environment, allowing them to make an informed decision about the opportunity.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your technical writing experience and relevant skills.
- Prepare for the technical writing test or assignment by brushing up on your skills and familiarizing yourself with the company's products or services.
- Research Gainwell Technologies' mission, values, and company culture to demonstrate your fit during the interview.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
