🔹 Job Title: Technical Writer
🔹 Company: Canadian Bank Note Company
🔹 Location: Ottawa, Ontario, Canada
🔹 Job Type: On-site
🔹 Category: ✍️ Copywriting & Content Writing
🔹 Date Posted: April 2, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid
Key aspects of this role include:
ASSUMPTION: The job overview suggests that technical writing in this context requires a balance between independent document creation and collaborative information gathering. This assumption is based on the described need for interaction with technical staff.
✅ Create and maintain user guides, manuals, and online help content.
✅ Develop instructional materials for diverse audiences.
✅ Ensure documentation aligns with company branding and style guidelines.
✅ Collaborate with product teams to gather technical information.
✅ Review and proofread documents for accuracy and consistency.
✅ Publish and manage documentation through CMS tools.
ASSUMPTION: Responsibilities imply a focus on precision and clarity, suggesting the role may demand constant engagement with product updates and iterative document improvement.
Education: Bachelor’s degree in Technical Writing, Communications, Computer Science, or a related field.
Experience: 2-5 years in technical writing or documentation roles.
Required Skills:
Preferred Skills:
ASSUMPTION: Given the emphasis on technical and collaborative skills, candidates are expected to have a robust foundation in communication and technology, catered to both internal and external document consumption.
Salary Range: Not specified, but likely competitive based on industry benchmarks.
Benefits:
Working Hours: Full-time, 40 hours per week.
ASSUMPTION: The pension plan and broad health benefits indicate a strong emphasis on employee welfare and long-term career stability.
Industry: IT Services and IT Consulting, with a focus on secure technology solutions.
Company Size: 1,001-5,000 employees, offering a balanced environment supporting innovation and personal growth.
Founded: 1897, with a rich history in secure document solutions.
Company Description:
Company Specialties:
Company Website: http://www.cbnco.com
ASSUMPTION: The extensive history and specialization imply a stable and established work environment with opportunities to impact global security needs.
Career Level: Mid-level with growth opportunities to senior technical roles.
Reporting Structure: Likely reports to a documentation manager or team lead.
Work Arrangement: Hybrid, blending in-person collaboration with remote work flexibility.
Growth Opportunities:
ASSUMPTION: The hybrid model supports work-life balance and encourages productivity through flexibility, reflecting a modern corporate ethos.
Office Type: Headquarters environment with specialized facilities.
Office Location(s): 145 Richmond Road, 975 Gladstone Ave, 18 Auriga Dr in Ottawa, Ontario.
Geographic Context:
Work Schedule: Regular business hours with potential for project-based flexibility.
ASSUMPTION: Given its central location, the office offers a convenient commute for regional applicants and enhanced work-life integration.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Technical Writing, Documentation, API Documentation, Markdown, DITA, Agile, Confluence
ASSUMPTION: The interview process is likely thorough, emphasizing technical aptitude and team integration skills, typical of roles in secure industries.
ASSUMPTION: Mastery of these tools is crucial given their role in creating and managing high-quality documentation while facilitating team collaboration.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: The organization’s values indicate a supportive workplace where diverse perspectives are valued to enhance product innovation and team success.
ASSUMPTION: Effective time management and adaptability are essential to navigate the dynamic and technically detailed nature of this role.
ASSUMPTION: Candidates with experience in secure industries may find this role aligns well with their expertise, while the hybrid model appeals to modern workforce expectations.
ASSUMPTION: Sample projects likely involve collaboration across teams to achieve concise and comprehensive documentation outputs, reflecting the multidisciplinary nature of the work.
ASSUMPTION: These questions aim to clarify role expectations and career development paths, offering insights into the daily operations of the documentation team.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.