Technical Writer

📌 Core Information

🔹 Job Title: Technical Writer

🔹 Company: Dot Compliance

🔹 Location: Israel (Remote)

🔹 Job Type: Full-time

🔹 Category: Technical Writing

🔹 Date Posted: April 6, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Collaborating with cross-functional teams to produce high-quality technical documentation and videos
• Creating and maintaining comprehensive documentation, ensuring it's up to date with software releases and relevant to user needs
• Working within project timelines to deliver documentation that aligns with product releases and updates
• Managing all customer-facing related content to be published in Dot’s knowledgebase

ASSUMPTION: This role requires strong communication skills, attention to detail, and the ability to work independently and collaboratively.

📋 Key Responsibilities

✅ Collaborate closely with cross-functional teams including Product Management, Professional Services, and subject matter experts to produce high-quality technical documentation and videos

✅ Create, update, and maintain comprehensive documentation including guides, release notes, knowledge articles, and other tutorials

✅ Keep documentation up to date with each software release, incorporating new features and enhancements

✅ Conduct regular reviews of existing documentation to ensure accuracy, relevance, and adherence to the latest product developments

✅ Translate complex technical information into user-friendly documentation for diverse audiences, ensuring clarity, accuracy, and adherence to industry standards

✅ Conduct thorough research and gather necessary information from various sources to produce accurate and up-to-date content

✅ Manage all customer-facing related content to be published in Dot’s knowledgebase

ASSUMPTION: The ideal candidate will have experience working with cross-functional teams and be comfortable managing multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor's degree in Technical Communication, English, Journalism, or a related field (or equivalent experience)

Experience: Proven experience as a Technical Writer in a SaaS or technology-focused environment

Required Skills:

• Proficient in English reading and writing
• Tech-savvy, self-learner, with a solid understanding of software application principles
• Exceptional writing and editing skills with a keen eye for detail and the ability to simplify complex concepts
• Familiarity with the life science industry, understanding of industry-specific terminology, and concepts (experience in life science is highly desirable)
• Knowledge or experience with Quality Management Systems (QMS) and related documentation is a significant advantage
• Proficiency in documentation tools and technologies
• Strong communication and interpersonal skills with the ability to collaborate effectively in a team environment
• Independent, drive own work
• Knowledge of Salesforce – an advantage

Preferred Skills:

• Experience with Salesforce

ASSUMPTION: Candidates should have a strong portfolio showcasing their technical writing skills and experience working with cross-functional teams.

💰 Compensation & Benefits

Salary Range: The average salary for a Technical Writer in Israel is around ₪15,000 - ₪25,000 per month, depending on experience and skills. Dot Compliance has not provided specific salary information for this role, but it is expected to be within this range.

Benefits:

• Health insurance
• Retirement plan
• Flexible working hours
• Professional development opportunities

Working Hours: Full-time (40 hours per week), with flexible working hours

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.

📌 Applicant Insights

🔍 Company Context

Industry: Dot Compliance operates in the Software Development industry, focusing on compliance and quality processes for life sciences companies.

Company Size: Dot Compliance has 51-200 employees, providing a mid-sized company environment where applicants can expect a structured yet dynamic work culture.

Founded: Dot Compliance was founded in 2015, making it a relatively young company with a strong focus on innovation and growth.

Company Description:

• Dot Compliance provides a ready-to-deploy, Salesforce-native eQMS with AI specifically built to deliver safe, reliable decision guidance for critical quality issues
• The company offers faster, more proactive quality and compliance through vertical AI that empowers data-driven decision making in life sciences quality and compliance
• Dot Compliance serves pharma and medical device customers, helping them manage their quality processes electronically, replacing paper-based processes

Company Specialties:

• Compliance
• 21 CFR Part 11
• Quality Processes
• SQM
• Supplier Quality Management
• Document Management
• CAPA
• Deviation
• Adverse Event
• Complaint
• Regulatory Affairs and Registration
• Training
• Pharmaceutical
• Medical Device
• Cloud
• Change Control
• ECO
• Validation
• Quality Management
• Quality Management System
• Regulatory Compliance
• Risk Management
• FDA 510(k)
• Document Control
• QMS software
• ISO 13485
• ISO 14971
• FDA 21 CFR Part 820
• FDA 21 CFR Part 11
• and Quality System Regulations

Company Website: http://www.dotcompliance.com

ASSUMPTION: Dot Compliance is a growing company with a strong focus on innovation and customer success, providing ample opportunities for professional growth.

📊 Role Analysis

Career Level: This role is suitable for mid-career Technical Writers with 2-5 years of experience in a SaaS or technology-focused environment.

Reporting Structure: The Technical Writer will report to the Director of Product Management and collaborate closely with cross-functional teams, including Product Management, Professional Services, and subject matter experts.

Work Arrangement: This is a remote position based in Israel, with flexible working hours.

Growth Opportunities:

• Advancement to a Senior Technical Writer or Technical Writing Manager role
• Expanding expertise in the life science industry and related technologies
• Potential to work on international projects and collaborate with global teams

ASSUMPTION: This role offers opportunities for professional growth and development within a dynamic and innovative company.

🌍 Location & Work Environment

Office Type: Remote (fully remote)

Office Location(s): Israel

Geographic Context:

• Israel has a thriving tech industry, with a strong focus on life sciences and healthcare
• The country offers a high quality of life, with a diverse culture and rich history
• Israel has a competitive job market, with many opportunities for professional growth and development

Work Schedule: Full-time (40 hours per week), with flexible working hours

ASSUMPTION: Working remotely in Israel offers a unique blend of cultural diversity and technological innovation, providing a stimulating work environment for Technical Writers.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR department
• Technical writing test or assignment
• Interview with the Director of Product Management
• Final interview with the CEO or another senior team member

Key Assessment Areas:

• Writing and editing skills
• Understanding of technical concepts and industry-specific terminology
• Ability to work collaboratively with cross-functional teams
• Problem-solving skills and attention to detail

Application Tips:

• Highlight relevant experience in your resume, focusing on technical writing and collaboration with cross-functional teams
• Tailor your cover letter to demonstrate your understanding of the life science industry and your enthusiasm for the role
• Prepare a portfolio showcasing your best technical writing samples, with a focus on user-friendly documentation and clear, concise language
• Research Dot Compliance and the life science industry to demonstrate your knowledge and interest in the company and its mission

ATS Keywords: Technical Writing, Documentation, Collaboration, Editing, Research, Communication, Quality Management Systems, SaaS, Life Science, Software Applications, Interpersonal Skills, Self-Learning, Attention to Detail, User-Friendly Documentation, Salesforce Knowledge

ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on technical writing skills and industry-specific knowledge.

🛠️ Tools & Technologies

• Documentation tools (e.g., MadCap Flare, Adobe FrameMaker, or similar)
• Salesforce (preferred but not required)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Project management tools (e.g., Asana, Jira, or similar)

ASSUMPTION: Technical Writers should be comfortable learning and using new tools and technologies as needed to complete their assignments.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Customer focus
• Collaboration
• Integrity
• Accountability

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Focused on continuous improvement and learning
• Results-driven and goal-oriented

Self-Assessment Questions:

• Do you thrive in a dynamic, fast-paced work environment?
• Are you comfortable working collaboratively with cross-functional teams?
• Do you have a strong attention to detail and a keen eye for accuracy?
• Are you eager to learn and adapt to new tools and technologies as needed?

ASSUMPTION: Dot Compliance values innovation, collaboration, and continuous learning, seeking Technical Writers who are comfortable working in a dynamic and fast-paced environment.

⚠️ Potential Challenges

• Keeping up with the fast pace of innovation and change within the company and the life science industry
• Managing multiple projects simultaneously and meeting tight deadlines
• Working remotely and maintaining effective communication with cross-functional teams
• Adapting to new tools and technologies as needed to complete assignments

ASSUMPTION: Technical Writers should be comfortable working in a fast-paced, dynamic environment and be able to manage multiple projects simultaneously.

📈 Similar Roles Comparison

• This role is similar to other Technical Writer positions in SaaS or technology-focused companies, with a focus on creating user-friendly documentation for diverse audiences
• However, this role is unique in its focus on the life science industry and the use of vertical AI to deliver safe, reliable decision guidance for critical quality issues
• Career progression in this role may include advancement to Senior Technical Writer or Technical Writing Manager positions, with opportunities to specialize in the life science industry

ASSUMPTION: This role offers unique opportunities for professional growth and development within a dynamic and innovative company focused on the life science industry.

📝 Sample Projects

• Creating user-friendly guides for a new software feature, incorporating input from cross-functional teams and subject matter experts
• Updating existing documentation to reflect changes in product functionality or industry regulations
• Conducting research to gather information from various sources and create accurate, up-to-date content for knowledge articles and tutorials

ASSUMPTION: Technical Writers should be comfortable working on a variety of projects, from creating new documentation to updating existing content and conducting research.

❓ Key Questions to Ask During Interview

• Can you describe the typical workflow for creating and maintaining technical documentation at Dot Compliance?
• How does the Technical Writing team collaborate with other departments, such as Product Management and Professional Services?
• What are the most challenging aspects of working as a Technical Writer at Dot Compliance, and how does the company support its Technical Writers in overcoming these challenges?
• How does Dot Compliance ensure that its technical documentation remains accurate and up to date with changes in product functionality and industry regulations?
• What opportunities are there for professional growth and development within the Technical Writing team and the company as a whole?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the work environment and company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience in technical writing and collaboration with cross-functional teams
• Write a cover letter demonstrating your understanding of the life science industry and your enthusiasm for the role
• Prepare a portfolio showcasing your best technical writing samples, with a focus on user-friendly documentation and clear, concise language
• Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.