Technical Writer

📌 Core Information

🔹 Job Title: Technical Writer

🔹 Company: TEKsystems

🔹 Location: Oregon, United States

🔹 Job Type: Remote

🔹 Category: Not Specified

🔹 Date Posted: March 28, 2025

🔹 Experience Level: Intermediate Level (2-5 years)

🔹 Remote Status: Fully Remote

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with smart view report conversion due to cloud transitions
• Providing customer support and troubleshooting
• Assisting in regression testing of Dodeca reports
• Managing time effectively to meet deadlines

ASSUMPTION: Assumed role emphasis on comfort with cloud technology and customer interaction given the changes in cloud product operations and the support needs indicated.

📋 Key Responsibilities

✅ Convert spreadsheets from on-prem to Cloud services

✅ Assist in making necessary metadata and configuration changes

✅ Provide support for SmartView report transitions

✅ Troubleshoot and assist other team members

✅ Assist in the regression testing of Dodeca reports

ASSUMPTION: Assumed responsibilities include a high level of interaction with Excel, Essbase, FCCS, and SmartView tools based on technology specifications provided.

🎯 Required Qualifications

Education: Bachelor's Degree

Experience: Intermediate experience in analytics and functional accounting

Required Skills:

• Technical Writing
• Analytics
• Functional Accounting
• Attention to Detail
• Metadata Knowledge
• Advanced Excel Formula Knowledge
• Customer Service Skills
• Time Management

Preferred Skills:

• Experience with Dodeca
• General Excel Experience

ASSUMPTION: Assumed a heavy focus on detailed report conversion and client interaction based on the specifics of metadata changes and customer service emphasis.

💰 Compensation & Benefits

Salary Range: $58.50/hr

Benefits:

• Medical, dental, and vision coverage
• 401(k) Retirement Plan with pre-tax and Roth post-tax options
• Short and long-term disability insurance
• Life insurance options for employee and dependents
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO), vacation, or sick leave

Working Hours: 40 hours per week

ASSUMPTION: Assumed benefits package is robust to attract remote applicants given the temporary nature of this role.

📌 Applicant Insights

🔍 Company Context

Industry: IT Services and IT Consulting

Company Size: 10,001+ employees, indicating a solid support structure and resources

Founded: 1983

Company Description:

• Partners in transformation to activate new world opportunities
• 80,000-strong team with a presence across North America, Europe, and Asia
• Leader in Full-Stack Technology Services and Talent Services

Company Specialties:

• IT Services and Talent Management
• DevOps and Automation
• Cloud Enablement and Migration

Company Website: https://www.teksystems.com

ASSUMPTION: Assumed global reach and expertise imply a diverse work environment and opportunities for cross-cultural interaction.

📊 Role Analysis

Career Level: Intermediate, suitable for those with foundational experience looking to deepen their expertise

Reporting Structure: Likely reporting to a project manager or senior team lead

Work Arrangement: Flexible remote work with potential for variable project-based schedules

Growth Opportunities:

• Potential to advance in technical documentation roles
• Opportunities to develop expertise in cloud technologies
• Engagement in complex project environments

ASSUMPTION: The role offers growth into senior technical writing or cloud documentation specialist roles given the contract's intense skill demands.

🌍 Location & Work Environment

Office Type: Fully Remote

Office Location(s): Not applicable due to remote nature

Geographic Context:

• Work from anywhere within the United States
• Potential need to adapt to varying time zones
• Emphasis on digital communication and collaboration tools

Work Schedule: Standard 40-hour workweek, with flexibility for deadlines

ASSUMPTION: Assumed a self-starter mentality is advantageous due to the autonomous nature of remote working.

💼 Interview & Application Insights

Typical Process:

• Initial application and resume screening
• Video or phone interview with hiring manager
• Technical skill assessment or portfolio review

Key Assessment Areas:

• Technical writing proficiency
• Understanding of analytics and functional accounting
• Problem-solving through technical scenarios

Application Tips:

• Highlight experience with cloud technology transitions
• Demonstrate customer service skills through past experiences
• Detail any relevant project management responsibilities

ATS Keywords: Technical Writing, Cloud Transition, Analytics, Dodeca, Essbase, Metadata, SmartView

ASSUMPTION: Processes are technology-oriented due to the remote nature and technical skill requirements.

🛠️ Tools & Technologies

• Excel for data organization and analysis
• Essbase for analytical solutions
• SmartView for report management
• FCCS for financial consolidation and reporting

ASSUMPTION: Tools are centered on financial and data analysis, critical for the successful transition to a cloud environment.

👔 Cultural Fit Considerations

Company Values:

• Transformation through partnership
• Commitment to innovation
• Focus on effective change

Work Style:

• Independent with a strong focus on meeting deadlines
• Collaborative in remote team environments
• Adaptable to technology changes and challenges

Self-Assessment Questions:

• Am I comfortable working independently and remotely?
• How do I handle managing multiple technology tasks?
• Do I have strong communication skills for virtual interactions?

ASSUMPTION: The role values adaptability and proactive problem-solving given the technical transitions described.

⚠️ Potential Challenges

• Handling a high volume of SmartView report conversions
• Navigating technology updates during the Cloud transition
• Providing consistent support and troubleshooting remotely
• Managing time efficiently with a tight project timeline

ASSUMPTION: Encountering potential complications in technology adaptation and remote collaboration given the scale and nature of responsibilities.

📈 Similar Roles Comparison

• Technical Writer roles in similar companies may offer permanent positions
• Similar roles may require more on-site presence post-2025
• Salaries may vary based on in-demand skills like cloud technology expertise

ASSUMPTION: Temporary nature of the role invites comparisons to contract roles focusing heavily on technical adaptability.

📝 Sample Projects

• Management of transitioning traditional reports to cloud-based platforms
• Development of troubleshooting guidelines for smart view errors
• Conducting training sessions for users on new cloud functionalities

ASSUMPTION: Assumed projects align closely with the underlying need for adapting to cloud-based solutions.

❓ Key Questions to Ask During Interview

• What challenges have you faced with the SmartView report conversions?
• How does your team typically support users through technology transitions?
• What is the team's experience with remote collaboration tools?
• How does TEKsystems support professional development in contract roles?
• What KPIs will define success in this role over the contract term?

ASSUMPTION: Focus on understanding the support structure and professional development opportunities due to the temporary nature of the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the TEKsystems career portal or linked job postings.
• Prepare a resume that highlights relevant technical writing and cloud technology experience.
• Draft a cover letter detailing your experience with similar projects and problem-solving skills.
• Arrange a portfolio of past writing samples or projects.
• Be ready to engage in virtual interviews with a stable internet connection.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.