Technical Writer

📌 Core Information

🔹 Job Title: Technical Writer - Electronic Signage

🔹 Company: Skyline Products

🔹 Location: Colorado Springs, Colorado

🔹 Job Type: Full-Time (Hybrid)

🔹 Category: Technical Writing

🔹 Date Posted: April 21, 2025

🔹 Experience Level: Intermediate (2-5 years)

🔹 Remote Status: On-site with potential for hybrid/remote work

🚀 Job Overview

Key aspects of this role include:

• Creating clear and concise technical documentation for electronic signage products
• Collaborating with cross-functional teams to gather technical details
• Ensuring documentation complies with industry standards and safety regulations
• Updating documentation in line with product updates or new releases
• Potential for working with cutting-edge digital signage technology

ASSUMPTION: This role requires a strong technical background and excellent communication skills to translate complex information into user-friendly documents.

📋 Key Responsibilities

✅ Develop, write, and maintain technical documentation including:

• Installation manuals (mounting, wiring, and configuration)
• User guides for digital signage control software and interfaces
• Maintenance and troubleshooting guides
• Product specifications and safety instructions

✅ Collaborate with hardware engineers, software developers, and support teams to gather technical details

✅ Translate technical jargon into clear, understandable content for non-technical users

✅ Create visual aids (wiring diagrams, schematics, callouts, etc.) to enhance documentation

✅ Maintain document version control and update documentation in line with product updates or new releases

✅ Ensure all documentation complies with industry standards and safety regulations (UL, CE, FCC, etc.)

✅ Assist in the creation of training materials and internal knowledge base articles

ASSUMPTION: This role requires strong organizational skills and attention to detail to manage multiple documentation projects simultaneously.

🎯 Required Qualifications

Education: Bachelor's degree in Technical Communication, Engineering, English, or a related field

Experience: 2+ years of experience in technical writing, preferably in a manufacturing or electronics environment

Required Skills:

• Proficient in tools such as Adobe InDesign, Illustrator, Microsoft Word, and FrameMaker
• Comfortable working with diagrams, schematics, and basic electrical terminology
• Excellent attention to detail, organization, and time management

Preferred Skills:

• Experience working with electronic signage, AV systems, or similar technologies
• Knowledge of digital signage CMS (Content Management Systems) or embedded device interfaces
• Ability to read technical drawings and electrical schematics
• Experience using CAD or graphic tools to annotate technical illustrations
• Understanding of safety standards relevant to electrical products

ASSUMPTION: Candidates with experience in the electronics or manufacturing industries may have an advantage in this role.

💰 Compensation & Benefits

Salary Range: $60,000 - $70,000 per year (based on industry standards for the role, experience level, and location)

Benefits:

• Competitive salary with performance-based bonuses
• Full benefits package (health, dental, vision, 401k)
• Flexible work hours and potential for hybrid/remote work
• A collaborative, hands-on work environment with room for innovation

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Appliances, Electrical, and Electronics Manufacturing

Company Size: 201-500 employees (mid-sized company with established processes and a collaborative work environment)

Founded: 1970 (over 50 years of experience in the industry)

Company Description:

• Skyline Products manufactures electronic price signs and transportation systems that are "Designed to be Bold, Engineered to Last"
• Since 1970, Skyline has invested heavily in research and development to create the most legible and reliable price signs and transportation systems in the industry
• The company provides customers with price-change confirmation, true message display verification feedback, and the most advanced sign diagnostics on the market

Company Specialties:

• Dynamic Message Signs
• Electronic Price Signs
• Manufacturing
• Fuel Pricing Software

Company Website: www.skylineproducts.com

ASSUMPTION: Skyline Products is a well-established company with a strong reputation in the industry, offering a stable work environment with opportunities for growth and innovation.

📊 Role Analysis

Career Level: Intermediate (2-5 years of experience)

Reporting Structure: This role reports directly to the Technical Documentation Manager

Work Arrangement: Hybrid (on-site with potential for remote work)

Growth Opportunities:

• Potential to take on more responsibilities as the company grows and expands its product offerings
• Opportunities to work on cutting-edge digital signage technology and gain expertise in the field
• Possibility to transition into other technical writing roles or related positions within the company

ASSUMPTION: This role offers a clear career path for technical writers looking to gain experience in the electronics manufacturing industry.

🌍 Location & Work Environment

Office Type: Hybrid (on-site with potential for remote work)

Office Location(s): 2903 Delta Dr, Colorado Springs, CO 80910, US

Geographic Context:

• Colorado Springs is located in the central part of Colorado, with a population of approximately 465,000
• The city offers a mix of urban and outdoor recreational opportunities, with easy access to the Rocky Mountains
• The cost of living in Colorado Springs is generally lower than in larger cities like Denver or Boulder

Work Schedule: Full-time (40 hours per week, with flexible hours and potential for remote work)

ASSUMPTION: Colorado Springs offers a high quality of life with a lower cost of living compared to larger cities in the region, making it an attractive location for both personal and professional growth.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR department
• Technical writing test or assessment
• In-depth interview with the Technical Documentation Manager and/or other team members
• Final decision and offer

Key Assessment Areas:

• Technical writing skills and ability to translate complex information
• Knowledge of industry-specific terminology and standards
• Attention to detail and organizational skills
• Collaboration and communication skills

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Include examples of your technical writing work, such as manuals, guides, or other documentation
• Prepare for the technical writing test or assessment by reviewing industry-specific documentation and practicing your writing skills
• Research the company and its products to demonstrate your interest and understanding of the role

ATS Keywords: Technical Writing, Documentation, Collaboration, Installation Manuals, User Guides, Maintenance Guides, Troubleshooting, Product Specifications, Safety Instructions, Visual Aids, Version Control, Industry Standards, Attention to Detail, Time Management, Electrical Terminology, Digital Signage

ASSUMPTION: The application process for this role may involve a technical writing test or assessment to evaluate the candidate's skills and fit for the position.

🛠️ Tools & Technologies

• Adobe InDesign
• Adobe Illustrator
• Microsoft Word
• FrameMaker
• CAD or graphic tools (for annotating technical illustrations)

ASSUMPTION: Familiarity with these tools is required for the role, and proficiency will be beneficial for success in the position.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Quality
• Collaboration
• Customer Focus

Work Style:

• Collaborative and hands-on
• Focused on continuous improvement and innovation
• Results-driven and customer-centric
• Open and inclusive work environment

Self-Assessment Questions:

• How do you approach translating complex technical information into clear, user-friendly documents?
• Can you provide an example of a time when you had to learn a new technical concept or industry-specific terminology to create effective documentation?
• How do you prioritize and manage multiple documentation projects simultaneously to ensure all deadlines are met?

ASSUMPTION: Candidates who align with Skyline Products' values and work style will be more likely to succeed in the role and contribute to the company's ongoing success.

⚠️ Potential Challenges

• Working with complex technical information and industry-specific terminology
• Managing multiple documentation projects simultaneously with tight deadlines
• Keeping documentation up-to-date with product updates or new releases
• Ensuring documentation complies with industry standards and safety regulations
• Adapting to a fast-paced and ever-evolving technology industry

ASSUMPTION: These challenges require strong technical skills, attention to detail, and the ability to work effectively in a collaborative environment.

📈 Similar Roles Comparison

• This role differs from related positions in that it focuses specifically on electronic signage products and the unique challenges of documenting hardware and software for digital displays
• Industry-specific context: The electronics manufacturing industry is highly competitive and fast-paced, requiring technical writers to stay up-to-date with the latest technologies and industry trends
• Career path comparison: Technical writers in this role may have opportunities to transition into other technical writing roles or related positions within the company, such as product management or technical support

ASSUMPTION: This role offers a unique opportunity for technical writers to gain experience in the electronics manufacturing industry and contribute to the development of cutting-edge digital signage technology.

📝 Sample Projects

• Creating an installation manual for a new line of electronic price signs, including wiring diagrams, schematics, and step-by-step instructions
• Developing a user guide for a digital signage control software update, including new features and interface changes
• Updating a maintenance guide for a recently released transportation system, including troubleshooting procedures and safety guidelines

ASSUMPTION: These sample projects demonstrate the variety of technical documentation tasks required for this role and the need for strong technical skills and attention to detail.

❓ Key Questions to Ask During Interview

• Can you describe the typical workflow for creating and updating technical documentation at Skyline Products?
• How does the technical writing team collaborate with other departments, such as engineering and product management?
• What are the most challenging aspects of documenting electronic signage products, and how does the team address these challenges?
• How does Skyline Products support the professional development and growth of its technical writers?
• What are the current priorities for the technical documentation team, and how might they evolve in the near future?

ASSUMPTION: Asking these questions will help you better understand the role, the team dynamics, and the company's long-term goals for its technical writing department.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for the technical writing test or assessment by reviewing industry-specific documentation and practicing your writing skills
• Research the company and its products to demonstrate your interest and understanding of the role
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.