📌 Core Information
🔹 Job Title: Technical Writer
🔹 Company: Light & Wonder
🔹 Location: Raleigh, North Carolina, United States (Remote)
🔹 Job Type: Full-Time, Hybrid
🔹 Category: Technical Writing, Gaming Industry
🔹 Date Posted: April 18, 2025
🔹 Experience Level: 1-3 years (entry to mid-level)
🔹 Remote Status: Hybrid (based in Raleigh, NC)
🚀 Job Overview
Key aspects of this role include:
- Creating and managing technical documentation for regulated casino gaming products and compliance processes.
- Collaborating with engineers, compliance specialists, and product teams to ensure documentation is clear, precise, and regulatory-compliant.
- Working with gaming regulations from jurisdictions such as the Nevada Gaming Control Board (NGCB) and others.
- Utilizing content management systems (CMS), documentation tools, and version control systems to maintain and update documentation.
ASSUMPTION: This role requires a strong understanding of gaming software, hardware, and regulatory requirements, as well as excellent communication skills to translate complex technical concepts into clear documentation.
📋 Key Responsibilities
✅ Develop and maintain technical documentation for gaming software, hardware, compliance reports, and user guides.
✅ Ensure documentation aligns with gaming regulations and implement necessary updates.
✅ Work closely with developers, compliance teams, and product managers to translate technical and regulatory requirements into clear documentation.
✅ Create standard operating procedures (SOPs), API documentation, release notes, and internal knowledge bases.
✅ Edit and proofread technical content to ensure clarity, consistency, and accuracy.
✅ Manage version control for documentation and collaborate with auditors and regulatory bodies as needed.
✅ Utilize content management systems (CMS), documentation tools, and version control systems to maintain and update documentation.
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work effectively with cross-functional teams.
🎯 Required Qualifications
Education: Bachelor’s Degree or equivalent experience required.
Experience: 1-3 years of technical writing experience, preferably in casino gaming, fintech, or other regulated industries.
Required Skills:
- Proven experience in technical writing, preferably in a regulated industry.
- Strong understanding of gaming software, hardware, and regulatory requirements.
- Proficiency in writing API documentation and working with developers on technical content.
- Experience with documentation tools like MadCap Flare, Confluence, Adobe FrameMaker, or similar.
- Familiarity with compliance standards and regulatory submission processes.
- Ability to communicate complex technical concepts to non-technical stakeholders.
- Strong organizational skills and attention to detail.
Preferred Skills:
- Experience using and maintaining the Atlassian stack (Jira, Confluence, etc.).
- Experience in fintech, casino gaming, or other regulated industries with compliance standards and regulatory submission processes.
- Knowledge of ISO, PCI DSS, GLI standards, and other compliance frameworks.
- Certification in technical writing (STC, CPTC, etc.).
ASSUMPTION: While a Bachelor's degree in a related field is preferred, equivalent experience may be considered. Relevant experience in technical writing, gaming, or fintech industries is highly valued.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (based on experience level and industry standards for technical writers in the gaming industry)
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Professional development opportunities
Working Hours: Full-time, hybrid role with a flexible work schedule. Office hours are typically 9:00 AM to 5:00 PM EST, with some flexibility for remote work.
ASSUMPTION: The salary range provided is an estimate based on industry standards for technical writers in the gaming industry. Actual compensation may vary based on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Light & Wonder operates in the highly regulated gaming industry, offering casino gaming products and services to customers worldwide.
Company Size: Light & Wonder is a large organization with 5,001-10,000 employees, providing ample opportunities for collaboration and growth.
Founded: Light & Wonder was founded in 2021, following the merger of Scientific Games and Light & Wonder.
Company Description:
- Light & Wonder is the leading cross-platform global games company, delivering unforgettable experiences through its three unique businesses.
- The company combines the exceptional talents of its 7,000+ member team with a deep understanding of its customers and players to create immersive content.
- Light & Wonder is committed to the highest standards of integrity, promoting player responsibility, and implementing sustainable practices.
Company Specialties:
- Gaming
- Casino
- Software
- Gaming Platforms
- Software Engineering
- iGaming
Company Website: www.lnw.com
ASSUMPTION: Light & Wonder's size and industry provide a stable and dynamic work environment, with opportunities for professional growth and development.
📊 Role Analysis
Career Level: This role is suitable for entry to mid-level technical writers with 1-3 years of experience in technical writing, preferably in a regulated industry.
Reporting Structure: The Technical Writer will report to the Senior Manager of Technical Writing and collaborate with engineers, compliance specialists, and product teams.
Work Arrangement: This is a hybrid role, with a flexible work schedule and the option to work remotely.
Growth Opportunities:
- As Light & Wonder continues to grow, there may be opportunities for the Technical Writer to take on more responsibilities or move into a senior role.
- The company offers professional development opportunities, allowing employees to enhance their skills and advance their careers.
ASSUMPTION: This role offers a clear career path for technical writers, with opportunities for growth and development within the company.
🌍 Location & Work Environment
Office Type: Light & Wonder's Raleigh, NC office is a modern, collaborative workspace designed to foster creativity and productivity.
Office Location(s): 6601 Bermuda Rd, Las Vegas, NV 89119 (Headquarters), and 1255 Phillips Square, Suite 1002, Montreal, Quebec H3B 3G1, CA (Regional Office)
Geographic Context:
- Raleigh, NC is part of the Research Triangle region, known for its tech industry and high quality of life.
- The area offers a variety of cultural attractions, outdoor activities, and a vibrant food scene.
- Raleigh has a humid subtropical climate, with mild winters and hot, humid summers.
Work Schedule: The work schedule for this hybrid role is flexible, with a mix of remote work and on-site collaboration. Office hours are typically 9:00 AM to 5:00 PM EST.
ASSUMPTION: The hybrid work arrangement offers a good balance between remote flexibility and in-person collaboration, allowing employees to maintain a healthy work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Technical writing test or assignment
- Final interview with the senior manager and/or team members
Key Assessment Areas:
- Technical writing skills and experience
- Understanding of gaming regulations and compliance processes
- Ability to communicate complex technical concepts clearly
- Cultural fit and alignment with Light & Wonder's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Provide examples of your technical writing work, if available.
- Research Light & Wonder and the gaming industry to demonstrate your enthusiasm and understanding of the company and its products.
ATS Keywords: Technical Writing, Gaming Regulations, API Documentation, Compliance Standards, Content Management Systems, Attention to Detail, Organizational Skills, Collaboration, Editing, Proofreading, Software Documentation, User Manuals, Standard Operating Procedures, Version Control, Technical Communication
ASSUMPTION: Light & Wonder uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume and cover letter can help your application get noticed.
🛠️ Tools & Technologies
- MadCap Flare
- Confluence
- Adobe FrameMaker
- Git
- Jira
- Atlassian stack (Jira, Confluence, etc.)
ASSUMPTION: Familiarity with these tools is preferred, but not required. Light & Wonder may provide training or onboarding to help new employees get up to speed.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Responsibility
- Innovation
- Collaboration
- Excellence
Work Style:
- Collaborative
- Adaptable
- Results-driven
- Detail-oriented
- Strong communication skills
Self-Assessment Questions:
- Do you have a strong understanding of gaming software, hardware, and regulatory requirements?
- Are you comfortable working with cross-functional teams and collaborating with stakeholders at all levels?
- Do you have excellent organizational skills and attention to detail?
- Are you able to communicate complex technical concepts clearly and effectively?
ASSUMPTION: Light & Wonder values employees who align with its core values and work style. Candidates who can demonstrate these qualities are more likely to be successful in the interview process.
⚠️ Potential Challenges
- The gaming industry is highly regulated, requiring a strong understanding of gaming regulations and compliance processes.
- This role may involve working with complex technical concepts and translating them into clear, user-friendly documentation.
- The hybrid work arrangement may require some adjustment for candidates who prefer fully remote or fully on-site work environments.
- The Raleigh, NC area may have a higher cost of living compared to other regions in the United States.
ASSUMPTION: These challenges can be overcome with the right skills, experience, and mindset. Light & Wonder offers training and support to help employees succeed in their roles.
📈 Similar Roles Comparison
- Compared to other technical writing roles, this position requires a strong understanding of gaming regulations and compliance processes.
- In the gaming industry, technical writers play a crucial role in ensuring that products and services meet regulatory requirements and provide a safe and enjoyable experience for players.
- Career progression in technical writing may include moving into senior roles, specializing in specific areas, or transitioning into related fields such as content strategy or user experience design.
ASSUMPTION: This role offers a unique opportunity to work in the gaming industry and gain valuable experience in technical writing, with potential for career growth and development.
📝 Sample Projects
- Creating user manuals for new gaming software or hardware products
- Updating API documentation to reflect changes in gaming regulations or product features
- Developing standard operating procedures (SOPs) for compliance processes
ASSUMPTION: These sample projects illustrate the types of tasks and responsibilities the Technical Writer may be expected to perform in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the organization?
- What are the most significant challenges facing the Technical Writing team, and how can this role help address them?
- How does Light & Wonder support the professional development and growth of its technical writing team members?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Light & Wonder ensure that its products and services meet the highest standards of integrity and player responsibility?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company and its culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare examples of your technical writing work, if available.
- Research Light & Wonder and the gaming industry to demonstrate your enthusiasm and understanding of the company and its products.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
