Technical Writer 80 - 100 % (f/m/d)

📌 Core Information

🔹 Job Title: Technical Writer 80 - 100 % (f/m/d)

🔹 Company: Hamilton Company

🔹 Location: Bonaduz, Switzerland

🔹 Job Type: Full-Time

🔹 Category: Technical Writing

🔹 Date Posted: April 14, 2025

🔹 Experience Level: Mid-Level (2-5 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Creating and maintaining end-user documentation for Hamilton's intelligent ventilators
• Collaborating with cross-functional teams to understand complex procedures and concepts
• Managing documentation projects and providing services to other projects as requested
• Ensuring documentation meets all standards and requirements
• Working closely with Regulatory and related groups to maintain documentation quality

ASSUMPTION: This role requires a strong technical background and excellent communication skills to create user-friendly documentation for Hamilton's advanced medical devices.

📋 Key Responsibilities

✅ Create and maintain end-user documentation such as Operator’s Manuals, Instructions for use, Quick Guides/Reference Cards, User Guides, Application Notes, and more

✅ Support various forms of documentation projects and provide documentation services to other projects as requested

✅ Project management, including working closely with cross-functional teams to learn what is needed and determine how to best present it

✅ Collaborate with Regulatory and related groups to ensure our documentation meets all standards/requirements

✅ Perform basic graphics editing to support artwork for the documentation

ASSUMPTION: This role involves working with complex medical devices and software, requiring a solid understanding of technical concepts and the ability to translate them into clear, concise user documentation.

🎯 Required Qualifications

Education: Bachelor's degree in Technical Communication, English, or a related field

Experience: Proven experience (2-5 years) in developing documentation for an end-user audience, with ability to quickly learn and understand complex procedures and concepts

Required Skills:

• Expertise in Technical Writing and documentation development
• Strong teamwork and interpersonal skills, professional demeanor, and work attitude
• Good project management skills, able to work on multiple projects simultaneously
• Self-starter, with the ability to work independently in a fast-paced environment
• Proficiency in FrameMaker, InDesign, Acrobat, and XML-based content management system (Quanos ST4 CMS)
• Native-level English required – we write in US English; ability to speak German or willing to learn

Preferred Skills:

• Background in the sciences and/or high tech
• Good graphic or graphic visualization skills helpful (we work closely with a graphic illustrator)

ASSUMPTION: While a degree in Technical Communication is preferred, candidates with relevant experience and a strong portfolio may also be considered.

💰 Compensation & Benefits

Salary Range: CHF 80,000 - 100,000 per year (based on experience and qualifications)

Benefits:

• Modern working conditions and various leisure activities
• Open communication and a pleasant working environment
• Opportunities for professional growth and development

Working Hours: Full-time position with standard working hours (40 hours/week)

ASSUMPTION: The salary range provided is an estimate based on market research and industry standards for a mid-level Technical Writer in the Swiss medical device industry.

📌 Applicant Insights

🔍 Company Context

Industry: Hamilton Company specializes in precision measurement devices, automated liquid handling workstations, and sample management for the life science industry

Company Size: Medium-sized company with 501-1,000 employees worldwide

Founded: 1953, with headquarters in Reno, NV, USA, and Bonaduz, Switzerland

Company Description:

• Hamilton Company is an industry leader in the design and manufacture of liquid handling, process analytics, robotics, and automated storage solutions
• Known for its high-quality products and commitment to precision and quality, with global ISO 9001 Certification
• Offers a wide range of products, including analytical microliter and gastight syringes, manual and semi-automated precision fluid measuring instruments, chromatography products, process sensors, laboratory electrodes, pipettes, and more

Company Specialties:

• Life Science
• Liquid Handlers
• Automation
• Robotics
• Laboratory
• Syringes
• Sample Storage
• Pipettes
• Chromatography
• Diluters
• Sensors
• Cell
• ELISA
• Assay
• PCR
• ADME
• Colony Picking
• HTS
• DNA
• RNA
• Genomics
• Proteomics
• and Cell Culture

Company Website: http://www.hamiltoncompany.com

ASSUMPTION: Hamilton Company's focus on life science and medical devices makes this role an excellent fit for candidates with a background in these fields.

📊 Role Analysis

Career Level: Mid-Level (2-5 years of experience)

Reporting Structure: This role reports directly to the Documentation Manager and works closely with cross-functional teams, including Regulatory Affairs, Engineering, and Marketing

Work Arrangement: On-site, full-time position with standard working hours (40 hours/week)

Growth Opportunities:

• Potential career progression into senior technical writing roles or management positions
• Opportunities to work on diverse projects and expand skillset
• Chance to contribute to cutting-edge medical device technology and improve people's lives

ASSUMPTION: This role offers excellent growth opportunities for candidates looking to advance their careers in technical writing within the medical device industry.

🌍 Location & Work Environment

Office Type: Modern, collaborative office environment

Office Location(s): Bonaduz, Switzerland

Geographic Context:

• Bonaduz is a small town in the Swiss canton of Graubünden, offering a high quality of life with beautiful natural surroundings
• Close proximity to the Swiss Alps, providing ample opportunities for outdoor activities
• Easy access to international transportation hubs, with Zurich Airport approximately 1.5 hours away

Work Schedule: Standard working hours (40 hours/week), with flexibility for occasional overtime as needed

ASSUMPTION: The location of Hamilton's Bonaduz office offers a pleasant work environment with easy access to nature and outdoor activities, as well as convenient transportation links.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the Hiring Manager
• On-site interview with the Documentation Manager and other team members
• Final decision and job offer

Key Assessment Areas:

• Technical writing skills and experience
• Collaboration and teamwork abilities
• Problem-solving and project management skills
• Cultural fit and alignment with Hamilton's values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Provide examples of your technical writing work, demonstrating your ability to create clear, concise user documentation
• Prepare for behavioral and situational interview questions focused on your problem-solving, teamwork, and project management skills

ATS Keywords: Technical Writing, Documentation Development, Project Management, Teamwork, Interpersonal Skills, Time Management, Problem Solving, FrameMaker, InDesign, Acrobat, XML-Based Content Management, Graphic Editing, Self-Starter, English Proficiency, German Language Skills, Scientific Background

ASSUMPTION: Hamilton Company's recruitment process is designed to assess candidates' technical skills, teamwork, and cultural fit, with a focus on finding the best match for the role and the organization.

🛠️ Tools & Technologies

• FrameMaker
• InDesign
• Acrobat
• Quanos ST4 CMS
• Microsoft Office Suite
• Basic graphic editing tools (e.g., Adobe Illustrator, Inkscape)

ASSUMPTION: Familiarity with these tools is essential for success in this role, and candidates should be comfortable learning and using new software as needed.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Quality
• Collaboration
• Integrity
• Responsibility

Work Style:

• Collaborative and team-oriented
• Fast-paced and dynamic
• Focused on continuous improvement and learning

Self-Assessment Questions:

• Do you thrive in a collaborative, team-oriented environment?
• Are you comfortable working in a fast-paced, dynamic setting?
• Do you have a strong commitment to continuous learning and improvement?

ASSUMPTION: Hamilton Company values candidates who align with their core values and are eager to contribute to a collaborative, innovative, and quality-focused work environment.

⚠️ Potential Challenges

• Working with complex medical devices and software, requiring a solid understanding of technical concepts
• Managing multiple projects simultaneously, with tight deadlines and changing project plans
• Collaborating with cross-functional teams, requiring strong communication and interpersonal skills
• Adapting to a dynamic work environment, with occasional changes in priorities and workload

ASSUMPTION: These challenges are inherent to the role and the industry, and successful candidates will possess the skills and mindset to overcome them.

📈 Similar Roles Comparison

• This role is similar to other Technical Writer positions in the medical device industry, but may have more focus on collaboration and project management
• Compared to other technical writing roles, this position may require a stronger understanding of medical device software and hardware
• Career progression in this role could lead to senior technical writing positions or management roles within the documentation team

ASSUMPTION: While this role shares similarities with other technical writing positions, its focus on medical devices and collaboration sets it apart and offers unique growth opportunities.

📝 Sample Projects

• Creating user manuals for Hamilton's intelligent ventilators, ensuring clear and concise instructions for healthcare professionals
• Developing application notes and quick guides for specific use cases and features of Hamilton's medical devices
• Collaborating with cross-functional teams to create documentation for new products or product updates

ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the technical writing work at Hamilton Company.

❓ Key Questions to Ask During Interview

• Can you describe the typical documentation projects I would work on in this role?
• How does the documentation team collaborate with other departments, such as Engineering and Marketing?
• What opportunities are there for professional growth and development within the documentation team?
• How does Hamilton Company support work-life balance for its employees?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: These interview questions are designed to help candidates better understand the role, the team, and the company, enabling them to make an informed decision about their application.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link: https://jobs.hamilton.ch/en/
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare a portfolio of your technical writing work, demonstrating your ability to create clear, concise user documentation
• Prepare for behavioral and situational interview questions focused on your problem-solving, teamwork, and project management skills
• Follow up with Hamilton Company one week after submitting your application to confirm receipt and inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.