D

Technical Writer - Data Center Solutions

Delta Electronics
Full-time
On-site
Soest, North Rhine-Westphalia, Germany
✍️ Copywriting & Content Writing

πŸ“Œ Core Information

πŸ”Ή Job Title: Technical Writer - Data Center Solutions

πŸ”Ή Company: Delta Electronics

πŸ”Ή Location: Soest, North Rhine-Westphalia, Germany

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Technical Writing

πŸ”Ή Date Posted: April 8, 2025

πŸ”Ή Experience Level: Mid-level (2-5 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Creating and managing training activities for internal and external parties
  • Developing and maintaining training content for new and existing products
  • Managing training records and recertification processes
  • Collaborating with cross-functional teams to ensure service organization is up-to-date
  • Occasional international travel for field service

ASSUMPTION: This role requires a balance of technical expertise and strong communication skills to effectively create and deliver training content.

πŸ“‹ Key Responsibilities

βœ… Plan, organize, and host training sessions in our Training Center in Germany

βœ… Develop and maintain training content for new and existing products

βœ… Develop and maintain online training portal (Academy)

βœ… Collect and store training records, issued certificates, and manage recertification process

βœ… Arrange newcomer onboarding training program and training paths

βœ… Maintain team member skill matrix and development training plan

βœ… Analyze various support channels for identification of new training topics

βœ… Occasional international field service travel

ASSUMPTION: This role involves a mix of content creation, event planning, and record-keeping, requiring strong organizational skills and attention to detail.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field or equivalent experience

Experience: Proven experience in a training role within a technical environment

Required Skills:

  • Experience with training portal management and content development
  • Experience with technical products (HW and/or SW)
  • Experience with, and understanding of, complex electrical systems
  • Ability to create content (video, photo, presentations, and documentation)
  • Excellent communication skills in English

Preferred Skills:

  • Experience with typical content creation tools such as InDesign, HTML5, Photoshop, Premiere Pro, or similar tools (MS Windows Based)
  • Fluency in another European language

ASSUMPTION: Candidates should have a strong technical background and proven experience in training and content creation to excel in this role.

πŸ’° Compensation & Benefits

Salary Range: €45,000 - €60,000 per year (Based on experience and market standards for technical writers in Germany)

Benefits:

  • Health insurance
  • Pension plan
  • Employee discounts on Delta products
  • Professional development opportunities

Working Hours: Full-time, 40 hours per week. Occasional travel may be required.

ASSUMPTION: The salary range is estimated based on market research for technical writing roles in Germany. Benefits may vary based on the company's standard benefits package.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Delta Electronics operates in the electrical and electronics manufacturing industry, focusing on power electronics, automation, and infrastructure.

Company Size: Delta Electronics is a large corporation with over 10,000 employees worldwide. This size offers opportunities for career growth and diverse learning experiences.

Founded: 1971, in Taiwan

Company Description:

  • Delta is a global leader in switching power supplies and DC brushless fans
  • Offers power management solutions, components, visual displays, industrial automation, networking products, and renewable energy solutions
  • Committed to environmental protection and implementing green, lead-free production and waste management programs

Company Specialties:

  • Power Electronics
  • Automation
  • Infrastructure

Company Website: www.deltaww.com

ASSUMPTION: Delta Electronics is a well-established company with a strong global presence, offering opportunities for professional growth and development.

πŸ“Š Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports directly to the DCS Department Manager and collaborates with cross-functional teams, including product management, marketing, and service organizations.

Work Arrangement: On-site, with occasional international travel for field service

Growth Opportunities:

  • Advancement to senior technical writer or training manager roles
  • Expanding expertise in related fields, such as product management or marketing
  • International assignments or relocation opportunities

ASSUMPTION: This role offers opportunities for career growth within the technical writing and training fields, as well as potential expansion into related areas.

🌍 Location & Work Environment

Office Type: Corporate office environment with a dedicated training center

Office Location(s): Soest, North Rhine-Westphalia, Germany

Geographic Context:

  • Soest is a mid-sized city in North Rhine-Westphalia, Germany
  • Offers a mix of urban and rural living, with easy access to nature and nearby cities
  • Has a vibrant cultural scene, with numerous museums, theaters, and festivals

Work Schedule: Full-time, with occasional travel for field service

ASSUMPTION: Soest offers a pleasant work-life balance, with a mix of urban and rural living, and a vibrant cultural scene.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • On-site or virtual interview with the hiring manager and relevant team members
  • Background check and reference check
  • Job offer

Key Assessment Areas:

  • Technical knowledge and experience in training and content creation
  • Communication skills and ability to create engaging training materials
  • Organizational skills and attention to detail
  • Cultural fit and alignment with Delta's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills
  • Provide examples of your training materials or content creation projects
  • Demonstrate your understanding of Delta's products and industry during the interview

ATS Keywords: Technical Writing, Training, Content Development, Electrical Systems, Cross-functional Collaboration, Communication Skills, Training Portal Management, Video Creation, Presentation Skills, Documentation, Online Training, Customer Training, Onboarding, Training Records Management, Skill Matrix Maintenance, Training Analysis

ASSUMPTION: The application process may vary based on the specific needs of the hiring manager or department. Applicants should be prepared to demonstrate their technical expertise and communication skills throughout the interview process.

πŸ› οΈ Tools & Technologies

  • Content creation tools: InDesign, HTML5, Photoshop, Premiere Pro, or similar (MS Windows Based)
  • Training portal management software
  • Video conferencing and collaboration tools (e.g., Zoom, Microsoft Teams)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies used may vary based on the company's standard software stack and the candidate's expertise.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Quality
  • Sustainability
  • Customer Focus
  • Integrity

Work Style:

  • Collaborative and team-oriented
  • Results-driven and proactive
  • Adaptable and open to change

Self-Assessment Questions:

  • How do you align with Delta's core values, particularly innovation and sustainability?
  • How comfortable are you working in a collaborative, cross-functional team environment?
  • How do you approach learning and adapting to new tools and technologies?

ASSUMPTION: Delta Electronics values candidates who demonstrate a strong work ethic, adaptability, and a commitment to continuous learning and improvement.

⚠️ Potential Challenges

  • Managing multiple training projects and deadlines simultaneously
  • Keeping up with new products, procedures, and services within a dynamic industry
  • Occasional international travel for field service
  • Adapting to a large corporate environment with diverse teams and stakeholders

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Compared to other technical writing roles, this position places a stronger emphasis on training and event planning
  • Within the electrical and electronics manufacturing industry, Delta Electronics offers a broad range of products and services, providing opportunities for diverse learning experiences
  • Career progression may involve expanding expertise into related fields, such as product management or marketing

ASSUMPTION: This role offers unique opportunities for professional growth and development within the technical writing and training fields, as well as potential expansion into related areas.

πŸ“ Sample Projects

  • Developing and delivering a comprehensive training program for a new product launch
  • Creating engaging video content to explain complex electrical systems to non-technical audiences
  • Managing the recertification process for a large customer base, ensuring compliance with regulatory requirements

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from content creation to event planning and record-keeping.

❓ Key Questions to Ask During Interview

  • What are the most pressing training needs for the company in the next 6-12 months?
  • How does this role collaborate with other departments, such as product management and marketing?
  • What opportunities are there for professional development and growth within the company?
  • How does the company support work-life balance for employees?
  • What are the key priorities for this role in the first 90 days?

ASSUMPTION: These interview questions help applicants understand the specific needs and priorities of the role, as well as the company's culture and values.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills
  • Prepare examples of your training materials or content creation projects
  • Demonstrate your understanding of Delta's products and industry during the interview
  • Follow up with the hiring manager one week after your interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.