Technical Writer - Intermediate

📌 Core Information

🔹 Job Title: Technical Writer - Intermediate

🔹 Company: Thales

🔹 Location: Ottawa 1 Chrysalis, Canada

🔹 Job Type: Hybrid (40 hours per week)

🔹 Category: Technical Writing

🔹 Date Posted: April 9, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site with occasional domestic travel

🚀 Job Overview

Key aspects of this role include:

• Preparing, authoring, and revising technical documents to support improvements to the technical data package
• Collaborating with engineers to ensure the technical data is accurate, complete, and consistent across the support solution
• Coordinating the verification of the final technical data package and implementing changes and revisions
• Supporting the development of new technical data in response to engineering changes, technical bulletins, or problem reports
• Coordinating the translation of technical data and acquiring associated Translation Accuracy Checks

ASSUMPTION: This role requires strong technical writing skills, attention to detail, and the ability to work effectively with engineers and other technical contributors.

📋 Key Responsibilities

✅ Prepare, author, and/or revise technical documents (CFTO/LSAR/EFT/Misc. Reports) to support improvements to the technical data package and support solution

✅ Review products of the technical data package in collaboration with engineers to ensure the technical data reflects the latest system/equipment configuration of the ships, is complete, accurate, and consistent across the support solution

✅ Coordinate the activities related to the verification of the final technical data package, track progress, and report status

✅ Analyze Document Change Requests and liaise with technical contributors to address the request and prepare or coordinate the development of the Change Package to identify the technical data package changes and revisions

✅ Implement the technical data package changes and revisions or collaborate with procurement personnel to contract out the implementation of the changes and revisions

✅ Review and provide concurrence to changes and revisions of the technical data package ensuring the products are technically accurate, logically presented, consistent with the appropriate national defense specifications, formats, and customer requirements

✅ Coordinate the development of new technical data in support of engineering changes, technical bulletins, logistics support analysis, or problem reports

✅ Coordinate the translation of the technical data and the acquisition of associated Translation Accuracy Checks for all translated material or of translation waivers if applicable

✅ Support, coordinate, and control the indexing of technical documentation in accordance with

ASSUMPTION: The role may require occasional travel to support the ships, and the work environment is hybrid, with a mix of working from home and on-site.

🎯 Required Qualifications

Education: Possess a minimum of a 2-year technical program diploma offered by a recognized technical institute or eligibility for registration as a technician by a recognized provincial, state, or federal (national) licensing body in a technical field related to any naval discipline including mechanical, electrical, electronic (including software), naval architecture, or equivalent.

Experience: At least 5 years of demonstrated experience with the production, revision, publishing, and/or coordination of technical data package products including technical publications, systems and equipment manuals, technical drawings, and associated lists.

Required Skills:

• Proven technical writing skills with experience in producing, revising, publishing, and coordinating technical data package products
• Strong attention to detail and ability to ensure technical accuracy
• Excellent communication and collaboration skills
• Ability to work effectively with engineers and other technical contributors
• Familiarity with national defense specifications, formats, and customer requirements

Preferred Skills:

• Experience with integrated logistics support (ILS) and technical data packages
• Fluency in a second language (French or another language relevant to the role)
• Experience with change management processes

ASSUMPTION: While not explicitly stated, familiarity with naval disciplines and relevant technical fields is likely beneficial for this role.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a Technical Writer with 5-10 years of experience in Canada, the estimated salary range is CAD 75,000 - CAD 100,000 per year.

Benefits:

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan, and Well-Being program
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period
• Company paid holidays, vacation days, and paid sick leave
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability
• Employee Discounts on home, auto, and gym membership

Working Hours: 40 hours per week, with a hybrid work arrangement (mix of working from home and on-site)

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's skills, experience, and the company's internal compensation structure.

📌 Applicant Insights

🔍 Company Context

Industry: Thales operates in the IT Services and IT Consulting industry, with a focus on aerospace, defense, security, space, cybersecurity, big data, IoT, connectivity, artificial intelligence, digital systems, and software.

Company Size: Thales is a large organization with over 10,000 employees worldwide, providing a diverse and inclusive workplace.

Founded: Thales was founded in 1893 and has since grown into a global leader in advanced technologies.

Company Description:

• Thales is a global leader in advanced technologies, specialized in three business domains: Defence & Security, Aeronautics & Space, and Cybersecurity & Digital identity
• The Group invests close to €4 billion a year in Research & Development, particularly in key innovation areas such as AI, cybersecurity, quantum technologies, cloud technologies, and 6G
• Thales has close to 81,000 employees in 68 countries and generated sales of €18.4 billion in 2023

Company Specialties:

• Aerospace
• Defence
• Security
• Space
• Cybersecurity
• Big Data
• IoT
• Connectivity
• Artificial Intelligence
• Digital
• Systems
• and Software

Company Website: http://www.thalesgroup.com/

ASSUMPTION: Thales is a well-established company with a strong global presence and a commitment to innovation and research and development.

📊 Role Analysis

Career Level: This role is at the intermediate level, requiring a balance of technical expertise and experience in technical writing and collaboration with engineers.

Reporting Structure: The Technical Writer will report to the Integrated Logistics Support (ILS) team and work closely with engineers and other technical contributors.

Work Arrangement: The role is a hybrid position, with a mix of working from home and on-site, requiring occasional domestic travel.

Growth Opportunities:

• As Thales is a large organization with diverse business domains, there may be opportunities for career progression within the company
• Developing expertise in specific technical areas or industries may open up new opportunities
• Expanding skills in related areas, such as technical editing or project management, could lead to new roles

ASSUMPTION: While not explicitly stated, there may be opportunities for professional development and career growth within Thales.

🌍 Location & Work Environment

Office Type: Thales' Ottawa office is a hybrid work environment, with a mix of working from home and on-site.

Office Location(s): Ottawa 1 Chrysalis, Canada

Geographic Context:

• Ottawa is the capital city of Canada and is known for its high quality of life and low cost of living
• The city has a diverse and vibrant technology ecosystem, with a strong presence of tech companies and startups
• Ottawa is home to many government institutions and defense organizations, providing opportunities for collaboration and growth

Work Schedule: The role requires a 40-hour workweek, with a flexible work arrangement that allows for working from home and on-site.

ASSUMPTION: The hybrid work arrangement and location in Ottawa provide a good balance between work-life integration and access to a thriving technology ecosystem.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager and/or team members
• Background check and reference check (if applicable)
• Job offer

Key Assessment Areas:

• Technical writing skills and experience
• Attention to detail and ability to ensure technical accuracy
• Collaboration and communication skills
• Familiarity with national defense specifications, formats, and customer requirements
• Alignment with Thales' company values and culture

Application Tips:

• Tailor your resume and cover letter to highlight your relevant technical writing experience and skills
• Provide examples of your technical writing work, such as manuals, guides, or reports
• Demonstrate your ability to work effectively with engineers and other technical contributors
• Showcase your understanding of the role and Thales' company values and culture

ATS Keywords: Technical Writing, Document Preparation, Technical Data Packages, Collaboration, Technical Accuracy, Logistics Support, Change Management, Translation Coordination, Indexing, Engineering Support

ASSUMPTION: The application process may vary depending on the specific needs of the hiring team and the company's internal processes.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Adobe FrameMaker or similar technical authoring tools
• Version control systems (e.g., Git, SVN)
• Project management tools (e.g., JIRA, Asana)

ASSUMPTION: The specific tools and technologies required may vary depending on the projects and teams the Technical Writer works with.

👔 Cultural Fit Considerations

Company Values:

• Customer Focus
• Innovation
• Integrity
• Excellence
• Collaboration

Work Style:

• Collaborative and team-oriented
• Results-driven and focused on delivering high-quality work
• Adaptable and able to work in a dynamic and changing environment

Self-Assessment Questions:

• Do you have a strong commitment to customer focus and delivering high-quality work?
• Are you able to work effectively in a collaborative and team-oriented environment?
• Do you have a growth mindset and a willingness to adapt to new situations and challenges?

ASSUMPTION: Thales values a diverse and inclusive workplace, and candidates who can demonstrate a strong fit with the company's values and culture are likely to be successful in the role.

⚠️ Potential Challenges

• The role may require occasional travel to support the ships, which could disrupt work-life balance
• The hybrid work arrangement may present challenges in terms of communication and collaboration with remote team members
• The role may require working with complex and technical subject matter, which could be challenging for candidates without relevant experience
• The pace of work may be fast, with tight deadlines and competing priorities, which could be stressful for some individuals

ASSUMPTION: While these challenges exist, Thales offers a supportive work environment and provides resources and training to help employees succeed in their roles.

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