Technical Writer Level 3

📌 Core Information

🔹 Job Title: Technical Writer Level 3

🔹 Company: Sensible Solutions and Technologies, Inc. (SSATI)

🔹 Location: Annapolis Junction, MD, USA

🔹 Job Type: On-site, Full-time

🔹 Category: Technical Writing

🔹 Date Posted: April 4, 2025

🔹 Experience Level: Mid-level (2-5 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Creating and maintaining operational doctrine documents
• Collaborating with senior leaders and subject matter experts
• Working in a high-visibility role with frequent interaction with senior leaders
• Requiring a current Top-Secret/SCI government security clearance with polygraph

ASSUMPTION: This role requires a high level of responsibility and interaction with senior leadership, indicating a significant impact on the organization's mission.

📋 Key Responsibilities

✅ Prepare, review, revise, and maintain operational doctrine documents such as management directives, guidance documents, implementation plans, and standard operating procedures

✅ Gather technical information and requirements from subject matter experts

✅ Organize document content for readability, focusing on the intended audience

✅ Write, edit, and publish final documents using tools such as Microsoft Word, PowerPoint, Adobe Acrobat, etc.

✅ Maintain documentation library using existing configuration management processes

ASSUMPTION: The responsibilities listed are essential for ensuring the organization's operational efficiency and compliance with relevant policies and procedures.

🎯 Required Qualifications

Education: Bachelor's degree in English, Journalism, Technical Communication, or a related field

Experience: 2-5 years of experience in technical writing or a related field

Required Skills:

• Strong editing and proofreading skills
• Strong oral and written communication skills
• Ability to gather technical information and requirements
• Strong experience with Atlassian Confluence
• Familiarity with Microsoft SharePoint
• Experience with programs and contracts of similar scope, type, and complexity
• Customer-service mindset with the ability to work both independently and as part of a team

Preferred Skills:

• Prior experience with government or NSA/CSS policies
• Understanding of section 508/ADA documentation requirements
• Familiarity with Atlassian Jira

ASSUMPTION: The required and preferred skills listed are crucial for success in this role and reflect the need for a well-rounded technical writer with experience in government or similar environments.

💰 Compensation & Benefits

Salary Range: $131,000 - $178,000 per year, paid bi-weekly

Benefits:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick, and holidays)
• Tuition reimbursement
• Professional development opportunities

Working Hours: Full-time, Monday through Friday, 8:00 AM to 4:30 PM, with a 30-minute lunch break

ASSUMPTION: The salary range provided is based on industry standards for mid-level technical writers in the Maryland area. Benefits are typical for a company of this size in the IT sector.

📌 Applicant Insights

🔍 Company Context

Industry: SSATI is an information technology service provider specializing in contract work with the federal government and defense agencies. They focus on natural language processing, cloud computing, data analytics, and other cutting-edge technologies.

Company Size: SSATI is a small company with 11-50 employees, offering a close-knit work environment with opportunities for growth and impact.

Founded: SSATI was founded in 2003 and has since established itself as an in-demand partner for customers looking for excellence in information technology services.

Company Description:

• SSATI offers its customers the very best: a team of dedicated, knowledgeable information technology professionals passionate about staying at the top of their industry.
• The company's mission-critical experience and skills make it an in-demand partner for customers looking for excellence.
• SSATI employees describe the company as feeling like a family, with a strong commitment to helping employees be the very best.

Company Specialties:

• Human Language Technologies
• Cloud Computing
• Knowledge Management
• Data Analytics

Company Website: www.ssati.com

ASSUMPTION: Working at SSATI offers applicants the opportunity to be part of a close-knit team focused on delivering high-quality IT services to the federal government and defense agencies.

📊 Role Analysis

Career Level: This role is a mid-level position, offering opportunities for growth and advancement within the technical writing field.

Reporting Structure: The Technical Writer Level 3 will report directly to the Manager of Technical Writing and will collaborate with various teams, including engineering and product teams.

Work Arrangement: This is an on-site position, requiring candidates to work from the company's office in Annapolis Junction, MD.

Growth Opportunities:

• As a mid-level role, there are opportunities for advancement to senior-level positions within the technical writing department or related fields.
• SSATI offers professional development opportunities, allowing employees to grow their skills and careers.
• The company's focus on mission-critical work provides ample opportunities for employees to gain experience in high-impact projects.

ASSUMPTION: This role offers a strong foundation for career growth in technical writing, with opportunities to work on high-impact projects and advance within the organization.

🌍 Location & Work Environment

Office Type: SSATI's office is a professional, collaborative environment with a family-like atmosphere.

Office Location(s): 10830 Guilford Rd, Suite 303, Annapolis Junction, MD 20701, US

Geographic Context:

• Annapolis Junction is located in central Maryland, approximately 20 miles northeast of Washington, D.C.
• The area offers a mix of urban and suburban living, with easy access to major cities and outdoor recreation opportunities.
• Maryland is known for its diverse economy, with a strong focus on technology, healthcare, and biotechnology industries.

Work Schedule: The work schedule is Monday through Friday, from 8:00 AM to 4:30 PM, with a 30-minute lunch break.

ASSUMPTION: Working at SSATI's Annapolis Junction office offers applicants a convenient location with easy access to major cities and outdoor recreation opportunities, as well as a collaborative and family-like work environment.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-person or virtual interview with the technical writing team
• Final interview with the company's leadership team
• Background check and security clearance verification

Key Assessment Areas:

• Technical writing skills and experience
• Communication and collaboration skills
• Understanding of government or NSA/CSS policies
• Ability to work independently and as part of a team

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Demonstrate your understanding of government or NSA/CSS policies in your application materials.
• Prepare for interview questions that assess your technical writing skills, communication skills, and ability to work in a collaborative environment.

ATS Keywords: Technical Writing, Government Policies, NSA/CSS, Clearance Required, TS/SCI, Polygraph, Operational Doctrine, Management Directives, Guidance Documents, Implementation Plans, Standard Operating Procedures

ASSUMPTION: The application process for this role is typical for a technical writing position in the government contracting sector, with a focus on assessing relevant skills and experience.

🛠️ Tools & Technologies

• Microsoft Word, PowerPoint, and Adobe Acrobat
• Atlassian Confluence and Jira
• Microsoft SharePoint

ASSUMPTION: The tools and technologies listed are commonly used in technical writing roles and reflect the need for proficiency in Microsoft Office Suite and Atlassian tools.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Achievement
• Family-oriented

Work Style:

• Collaborative
• Mission-driven
• Customer-focused

Self-Assessment Questions:

• Do you thrive in a collaborative, mission-driven environment?
• Are you comfortable working with senior leaders and subject matter experts?
• Do you have a customer-service mindset and the ability to work both independently and as part of a team?

ASSUMPTION: SSATI values a collaborative, mission-driven work environment with a focus on innovation, achievement, and customer service. Applicants should assess their fit with these values and work styles before applying.

⚠️ Potential Challenges

• Requiring a current Top-Secret/SCI government security clearance with polygraph may limit the applicant pool.
• Working on high-visibility projects with frequent interaction with senior leaders may present unique challenges and expectations.
• The need to maintain operational doctrine documents may require working on tight deadlines and managing multiple projects simultaneously.
• The requirement to gather technical information and requirements from subject matter experts may necessitate strong communication and collaboration skills.

ASSUMPTION: The potential challenges listed reflect the unique requirements and expectations of this role, as well as the need for strong communication, collaboration, and time management skills.

📈 Similar Roles Comparison

• This role differs from other technical writing positions in its requirement for a current Top-Secret/SCI government security clearance with polygraph.
• Working with government or NSA/CSS policies is unique to this role and may require additional knowledge and experience.
• Career paths for technical writers in the government contracting sector may vary depending on the specific agency or department they work with.

ASSUMPTION: This role offers unique opportunities and challenges compared to other technical writing positions, with a focus on government or NSA/CSS policies and a requirement for a specific security clearance.

📝 Sample Projects

• Updating management directives to reflect changes in organizational structure or policy
• Creating guidance documents to assist employees in understanding and implementing new procedures
• Developing implementation plans to ensure the successful rollout of new technologies or systems

ASSUMPTION: The sample projects listed reflect the types of tasks and responsibilities the Technical Writer Level 3 may be expected to perform in this role.

❓ Key Questions to Ask During Interview

• Can you describe the typical workflow for a project, from initial concept to final publication?
• How does the technical writing team collaborate with other departments, such as engineering and product teams?
• What opportunities are there for professional development and growth within the technical writing department or related fields?
• How does the company support work-life balance for its employees?
• What is the company's approach to diversity, equity, and inclusion?

ASSUMPTION: The key questions listed are designed to help applicants better understand the role, the company culture, and the opportunities for growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link: https://ssati.zohorecruit.com/jobs/Careers/357023000031189014/Technical-Writer-Level-3
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on government or NSA/CSS policies and technical writing experience.
• Prepare for interview questions that assess your technical writing skills, communication skills, and ability to work in a collaborative environment.
• If selected for an interview, be prepared to discuss your understanding of and experience with government or NSA/CSS policies.
• Follow up with the hiring manager within one week of submitting your application to confirm receipt and express your interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.