📌 Core Information
🔹 Job Title: Técnico(a) Campo em Manutenção de Equip. de Informática - Dispatch – Curitiba - PR
🔹 Company: Unisys
🔹 Location: Curitiba - PR, Brazil
🔹 Job Type: Full-Time
🔹 Category: IT Services and Consulting
🔹 Date Posted: July 28, 2025
🔹 Experience Level: Entry Level to 2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Field-based role focusing on maintenance and repair of IT equipment
- Responsible for on-site support to clients in the Curitiba region
- Requires intermediate knowledge of hardware, software, and networking
- Opportunity to work with various IT equipment and gain diverse experience
- Potential for growth and career advancement within the company
ASSUMPTION: This role is ideal for individuals who enjoy hands-on work, problem-solving, and interacting with clients in a field-based setting.
📋 Key Responsibilities
✅ Perform maintenance, diagnosis, and installation of computer-related products at client sites
✅ Troubleshoot hardware and software issues, providing technical support to clients
✅ Ensure compliance with service standards and client satisfaction
✅ Collaborate with the service desk to resolve complex issues
✅ Travel to client sites and maintain a flexible schedule as needed
✅ Document all activities and maintain accurate records
ASSUMPTION: The role requires strong communication skills, both written and verbal, to effectively interact with clients and internal teams.
🎯 Required Qualifications
Education: High School Diploma (Ensino Médio Completo) - Obligatório
Experience: No formal experience required, but relevant experience in IT support or a related field is a plus
Required Skills:
- Intermediate knowledge of operating systems (Conhecimento intermediário de Sistemas Operacionais)
- Intermediate knowledge of the Office Suite (Conhecimento intermediário do Pacote Office)
- Intermediate knowledge of networking (Conhecimento intermediário de Redes)
- Intermediate knowledge of the internet (Conhecimento intermediário de Internet)
- Knowledge of hardware and software installation and maintenance (Conhecimento em instalação e Manutenção de Desktop e impressoras)
- Knowledge of server, switch, and storage equipment (Conhecimento em Servidores, Switchs e Storages)
- Strong organizational skills (Habilidade em Organização e Métodos)
- Strong communication and negotiation skills (Habilidade em Negociação e comunicação)
- Strong relationship-building skills (Habilidade em Relacionamentos)
Preferred Skills:
- Bilingual or multilingual skills (Inglês intermediário/técnico)
- Experience with specific IT equipment or software
ASSUMPTION: The required skills are essential for the role and reflect the need for a well-rounded IT professional with a strong technical foundation.
💰 Compensation & Benefits
Salary Range: The salary range for this role is not provided, but based on industry standards for entry-level IT field service roles in Brazil, it can be estimated to be between R$ 2,500 and R$ 3,500 per month.
Benefits:
- Medical Assistance (Assistência médica)
- Dental Assistance (Assistência odontológica)
- Profit Sharing (Participação nos Lucros ou Resultados)
- Life Insurance (Seguro de vida)
- Food Voucher (Vale-alimentação)
- Meal Voucher (Vale-refeição)
- Childcare Assistance (Auxílio-creche)
- Private Pension (Previdência privada)
- KM Reimbursement (Reembolso de KM R$ 1,14)
ASSUMPTION: The benefits package is comprehensive and competitive, reflecting the company's commitment to employee well-being and work-life balance.
📌 Applicant Insights
🔍 Company Context
Industry: Unisys operates in the IT Services and IT Consulting industry, providing a wide range of solutions to help clients push the boundaries of what's possible.
Company Size: Unisys is a large company with over 10,000 employees globally, offering numerous opportunities for career growth and development.
Founded: Unisys was founded in 1951 and has a rich history of innovation and expertise in the IT industry.
Company Description:
- Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations
- The company's solutions include cloud, AI, digital workplace, logistics, and enterprise computing
- Unisys helps clients challenge the status quo and unlock their full potential by leveraging its extensive experience and expertise
Company Specialties:
- Applications
- Business Processes
- Change Management
- Cloud Data and Analytics
- Cloud Management
- Communication and Collaboration
- Consulting
- Cybersecurity
- Digital Workplace
- Employee Experience
- Hybrid Infrastructure
- Industries
- and Modern Device Management
Company Website: http://www.unisys.com/
ASSUMPTION: Unisys' extensive experience and expertise in the IT industry make it an attractive employer for individuals seeking a challenging and rewarding career in the field.
📊 Role Analysis
Career Level: This role is an entry-level position, ideal for individuals starting their career in IT or looking to transition into the field.
Reporting Structure: The technician will report directly to the field service manager or a similar role within the company.
Work Arrangement: This is an on-site role with a flexible schedule, requiring travel to client sites and the ability to work independently.
Growth Opportunities:
- Progression to more senior roles within the field service team
- Transition to other areas of the business, such as technical support, project management, or consulting
- Development of specialized skills and expertise in specific IT equipment or software
ASSUMPTION: Unisys offers numerous opportunities for career growth and development, allowing employees to advance their skills and take on new challenges as they progress in their careers.
🌍 Location & Work Environment
Office Type: Unisys' office in Curitiba is a modern, professional environment with a collaborative work culture.
Office Location(s): The office is located in the Multi-Client Brazil-Non Sao Paulo region, with the exact address provided upon request.
Geographic Context:
- Curitiba is the capital and largest city of the state of Paraná, in southern Brazil
- The city is known for its vibrant culture, rich history, and diverse economy
- Curitiba is an important hub for technology, education, and healthcare in the region
Work Schedule: The work schedule for this role is Monday through Friday, from 08:30 to 17:30, with the possibility of extended hours or weekend work as needed.
ASSUMPTION: The work environment at Unisys is dynamic and engaging, with a strong focus on teamwork, collaboration, and continuous learning.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Technical skills and knowledge
- Problem-solving abilities
- Communication and interpersonal skills
- Adaptability and flexibility
- Customer service orientation
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on IT support, maintenance, or related fields
- Prepare for technical assessments or interviews by brushing up on your knowledge of hardware, software, and networking
- Demonstrate your strong communication skills and ability to work well with clients
- Show enthusiasm for the role and the opportunity to learn and grow within the company
ATS Keywords: Field Service, IT Support, Hardware Maintenance, Software Installation, Network Knowledge, Problem Solving, Customer Service, Technical Skills, Entry Level, On-site
ASSUMPTION: The application process at Unisys is competitive, and candidates should be prepared to demonstrate their skills and qualifications throughout the interview process.
🛠️ Tools & Technologies
- Various IT equipment (computers, laptops, printers, servers, switches, and storage devices)
- Unisys' proprietary tools and software for field service management
- Industry-standard software and applications (Windows OS, Office Suite, etc.)
ASSUMPTION: The tools and technologies used in this role are essential for the technician to perform their job effectively and efficiently.
👔 Cultural Fit Considerations
Company Values:
- Customer-centricity
- Innovation
- Integrity
- Collaboration
- Accountability
- Diversity and inclusion
Work Style:
- Dynamic and fast-paced
- Team-oriented and collaborative
- Focused on continuous learning and improvement
- Adaptable and flexible, able to work independently or in a team setting
Self-Assessment Questions:
- How do your personal values align with Unisys' company values?
- Describe a time when you had to adapt to a new situation or tool in a field service role, and how did you handle it?
- How do you approach building and maintaining strong relationships with clients, even in challenging situations?
ASSUMPTION: Unisys' company culture is inclusive, diverse, and focused on employee growth and development, making it an attractive place to work for individuals who share these values.
⚠️ Potential Challenges
- Working in a field-based role can be physically demanding and require travel
- The role may involve working in various environments, from client offices to data centers, which can be challenging
- The work can be unpredictable, with varying demands and priorities depending on client needs
- The role may require working with legacy or outdated equipment, which can be frustrating and time-consuming
ASSUMPTION: While there are challenges associated with this role, the opportunity to work with a wide range of IT equipment and gain diverse experience can be highly rewarding.
📈 Similar Roles Comparison
- This role differs from other field service positions in its focus on maintenance and repair, rather than installation or deployment
- Compared to other IT roles, this position offers a unique blend of hands-on technical work and customer interaction
- Career progression in this role can lead to more specialized or management positions within the field service team or other areas of the business
ASSUMPTION: Understanding the unique aspects of this role and how it compares to other IT positions can help candidates determine if it is the right fit for their career goals.
📝 Sample Projects
- Troubleshooting and repairing a client's server that had experienced frequent crashes
- Upgrading and maintaining a data center's network infrastructure
- Implementing a new printer fleet for a client, including configuration and user training
ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the work performed by a field service technician, requiring strong technical skills and problem-solving abilities.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does the company support the professional development of field service technicians?
- What opportunities are there for career growth within the field service team or other areas of the business?
- How does the company ensure that field service technicians have the necessary tools and resources to perform their jobs effectively?
- What is the company's approach to work-life balance for field-based employees?
ASSUMPTION: Asking insightful questions during the interview process demonstrates your interest in the role and commitment to understanding the company's culture and values.
📌 Next Steps for Applicants
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
