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Telecom Marketing Communication Assistant

NLC Consulting Inc.
Full-time
On-site
Chula Vista, California, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Telecom Marketing Communication Assistant

πŸ”Ή Company: NLC Consulting Inc.

πŸ”Ή Location: Chula Vista, California, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Face-to-face customer interactions to maximize sales
  • Educating customers on telecommunication services
  • Assisting customers through the activation process
  • Creating positive customer experiences
  • Meeting or exceeding sales goals

ASSUMPTION: This role requires strong communication skills and the ability to thrive in a fast-paced environment. It is ideal for candidates with some sales or customer service experience.

πŸ“‹ Key Responsibilities

βœ… Maximize sales through face-to-face interactions with customers at their homes or events

βœ… Qualify customers to match the best service to their needs

βœ… Demonstrate user interface for each service and assist the customer through the activation process

βœ… Position value and create product and brand awareness

βœ… Communicate effectively plans, features, products, and services to a variety of customers

βœ… Increase the visibility of products and services

βœ… Create first-rate customer experiences

βœ… Meet or exceed sales goals

βœ… Attend requested training sessions and conference calls

ASSUMPTION: The role involves a high level of initiative and the ability to work independently. It requires strong interpersonal and communication skills, as well as excellent problem-solving skills.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: 1-2 years of sales experience, customer-service oriented, brand marketing, communications, marketing, event promotion, or outside sales experience considered

Required Skills:

  • Superior interpersonal and communication skills
  • Ability to thrive in a fast-paced environment with the ability to multi-task
  • Aptitude for sensing and responding to a wide range of shopping types
  • Ability to listen carefully and actively
  • Excellent problem-solving skills
  • Understand and demonstrate integrity, respect and the ability to develop positive relationships with management, customers and peers
  • Flexible for scheduling including weekends

Preferred Skills:

  • Experience in the telecommunication industry
  • Bilingual or multilingual skills

ASSUMPTION: Candidates with relevant experience in sales or customer service are preferred. However, the company is willing to train the right candidate with the right attitude and skills.

πŸ’° Compensation & Benefits

Salary Range: $30,000 - $40,000 per year (This is an estimate based on industry standards for entry-level marketing roles in the San Diego area)

Benefits:

  • Commission-based compensation structure with uncapped bonuses and excellent incentives based on performance
  • Training and coaching opportunities
  • Flexible scheduling

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range is an estimate based on industry standards for entry-level marketing roles in the San Diego area. The actual salary may vary based on the candidate's experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Marketing Services

Company Size: Small (11-50 employees)

Founded: The company was founded in San Diego, California, and has been providing marketing services since its inception.

Company Description:

  • Cycles Consulting specializes in direct sales as a customer acquisition channel
  • The company provides valuable insights and strategies to its clients to help them grow their organizations
  • With a focus on customer acquisition, Cycles Consulting helps its clients reach their target audience and increase their customer base

Company Specialties:

  • Direct Sales
  • Customer Acquisition
  • Marketing Strategies

Company Website: Cycles Consulting

ASSUMPTION: As a small company, Cycles Consulting offers a dynamic and fast-paced work environment. It values employees who are proactive, innovative, and results-driven.

πŸ“Š Role Analysis

Career Level: Entry-level

Reporting Structure: This role reports directly to the Business Development Manager

Work Arrangement: On-site, with flexible scheduling including weekends

Growth Opportunities:

  • Proven performers may be considered for advancement opportunities within the company
  • The role offers the opportunity to gain experience in marketing and sales, which can lead to a variety of career paths
  • Employees have the chance to work with a diverse range of clients, providing exposure to various industries and markets

ASSUMPTION: This role is ideal for candidates looking to start their career in marketing or sales. It offers a unique opportunity to gain hands-on experience in customer acquisition and brand marketing.

🌍 Location & Work Environment

Office Type: The company's headquarters is located in San Diego, California, with additional offices in various locations

Office Location(s): 5751 Copley Dr, Suite A, San Diego, California 92111, US

Geographic Context:

  • San Diego is the second-largest city in California and the eighth-largest city in the United States
  • The city is known for its mild year-round climate, natural deep-water harbor, and extensive beaches
  • San Diego is home to several major industries, including defense, manufacturing, international trade, research and development, and tourism

Work Schedule: Full-time, 40 hours per week, with flexible scheduling including weekends

ASSUMPTION: The work environment is fast-paced and dynamic, with a focus on customer acquisition and brand marketing. Employees should be comfortable working in a high-energy, team-oriented atmosphere.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Background check and reference check
  • Job offer

Key Assessment Areas:

  • Communication skills
  • Problem-solving skills
  • Sales experience or aptitude
  • Customer service orientation
  • Adaptability to a fast-paced environment

Application Tips:

  • Highlight relevant sales or customer service experience in your resume
  • Tailor your cover letter to the specific role and company
  • Prepare examples of your problem-solving skills and customer service experiences
  • Research the company and its clients to demonstrate your understanding of the industry

ATS Keywords: Sales, Marketing, Customer Service, Brand Marketing, Communications, Event Promotion, Outside Sales, Interpersonal Skills, Communication Skills, Problem-Solving Skills, Relationship Development, Initiative, Multi-Tasking, Integrity, Flexibility, Customer Experience, Product Knowledge

ASSUMPTION: The interview process focuses on assessing the candidate's communication skills, problem-solving skills, sales experience or aptitude, and customer service orientation. The company values candidates who are proactive, innovative, and results-driven.

πŸ› οΈ Tools & Technologies

  • Customer Relationship Management (CRM) software
  • Sales enablement tools
  • Marketing automation platforms
  • Social media management tools

ASSUMPTION: The specific tools and technologies used may vary depending on the client and the project. However, the company ensures that its employees have access to the latest tools and technologies to perform their jobs effectively.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-focused
  • Innovative
  • Results-driven
  • Collaborative
  • Adaptable

Work Style:

  • Fast-paced and dynamic
  • Team-oriented
  • Results-driven
  • Proactive and innovative
  • Adaptable to change

Self-Assessment Questions:

  • Do you have strong communication skills and the ability to thrive in a fast-paced environment?
  • Are you comfortable working in a team-oriented, results-driven atmosphere?
  • Do you have experience or aptitude in sales or customer service?
  • Are you proactive, innovative, and results-driven?
  • Are you comfortable working with a diverse range of clients and industries?

ASSUMPTION: The company values candidates who are proactive, innovative, and results-driven. It seeks employees who are comfortable working in a fast-paced, team-oriented, results-driven atmosphere.

⚠️ Potential Challenges

  • The role requires a high level of initiative and the ability to work independently
  • The work environment can be fast-paced and demanding, with a focus on meeting or exceeding sales goals
  • The role may require flexible scheduling, including weekends
  • The company is a small organization, which may offer limited opportunities for advancement

ASSUMPTION: The role is ideal for candidates who are proactive, innovative, and results-driven. It may not be suitable for candidates who prefer a more structured or predictable work environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Brand Ambassador or Event Marketing Specialist, with a focus on customer acquisition and brand marketing
  • Unlike other roles in the industry, this position offers the opportunity to gain hands-on experience in customer acquisition and brand marketing
  • Career paths for this role may include advancement to Business Development Manager or Marketing Manager

ASSUMPTION: This role is unique in its focus on customer acquisition and brand marketing. It offers a valuable opportunity for candidates to gain experience in these areas and advance their careers.

πŸ“ Sample Projects

  • Developing and implementing a customer acquisition strategy for a new telecommunication service
  • Creating and executing a marketing campaign to increase brand awareness for an existing service
  • Assisting customers through the activation process for a new service
  • Conducting market research to identify new opportunities for customer acquisition

ASSUMPTION: The specific projects assigned may vary depending on the client and the project. However, the company ensures that its employees have the opportunity to work on a variety of projects and gain diverse experience.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does this role fit into the company's long-term growth plans?
  • What opportunities are there for professional development and advancement within the company?
  • How does the company support work-life balance for its employees?
  • What are the key challenges facing the company in the next year, and how can this role help address them?

ASSUMPTION: The interview is an opportunity for candidates to learn more about the role and the company. It is essential to ask thoughtful questions that demonstrate your interest in the position and your understanding of the industry.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant sales or customer service experience
  • Write a cover letter that demonstrates your understanding of the role and your qualifications
  • Prepare examples of your problem-solving skills and customer service experiences
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.