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UX Researcher, Podcast Platform, Art19

Amazon
Full-time
On-site
New York, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: UX Researcher, Podcast Platform, Art19

πŸ”Ή Company: Amazon

πŸ”Ή Location: New York, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Software Development

πŸ”Ή Date Posted: 2025-04-21

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site (New York, NY)

πŸš€ Job Overview

Key aspects of this role include:

  • Conducting mixed-methods research to inform product decisions and design solutions for podcast creators
  • Collaborating with Product and Design teams to translate business objectives into research initiatives
  • Synthesizing research findings into actionable insights and clear recommendations
  • Mentoring team members on research best practices and methodologies
  • Staying current with podcast industry trends and competitor offerings to inform research strategies

ASSUMPTION: This role requires a strong understanding of user-centered design principles and experience with various research methodologies. The ideal candidate will have a passion for podcasting and a desire to shape the future of the industry.

πŸ“‹ Key Responsibilities

βœ… Plan and execute mixed-methods research studies including usability testing, interviews, surveys, and behavioral analytics analysis

βœ… Partner with Product and Design teams to identify research opportunities and translate business questions into research objectives

βœ… Synthesize research findings into actionable insights and clear recommendations

βœ… Build and maintain a centralized research repository to ensure insights are accessible and utilized across teams

βœ… Facilitate research sessions and workshops to align stakeholders on user needs and pain points

βœ… Mentor other team members on research best practices and methodologies

βœ… Create and socialize research deliverables including presentations, reports, and journey maps

βœ… Advocate for user-centered design decisions based on research findings

βœ… Collaborate with Customer Experience teams to incorporate feedback and support data-driven improvements

βœ… Stay current with podcast industry trends and competitor offerings to inform research strategies

ASSUMPTION: This role requires strong analytical capabilities and the ability to solve both systematic user problems and individual experience challenges simultaneously.

🎯 Required Qualifications

Education: Bachelor's degree in Human-Computer Interaction, Cognitive Science, Psychology, or a related field. Master's degree preferred.

Experience: 2-5 years of experience in UX research or a related field.

Required Skills:

  • Proven experience in planning and executing research studies
  • Strong analytical skills and ability to synthesize findings into clear recommendations
  • Excellent communication and presentation skills
  • Ability to work collaboratively with cross-functional teams
  • Familiarity with podcast industry trends and competitor offerings

Preferred Skills:

  • Experience with usability testing, interviews, surveys, and behavioral analytics analysis
  • Fluency in multiple languages
  • Experience with accessibility testing and standards

ASSUMPTION: Candidates should have a strong portfolio showcasing their research methodologies, findings, and recommendations. They should also be able to demonstrate their passion for podcasting and user-centered design.

πŸ’° Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (based on experience level and industry standards for UX Researchers in New York)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) matching
  • Paid time off and holidays
  • Maternity and paternity leave
  • Employee discounts on Amazon products

Working Hours: Full-time, 40 hours per week. Flexible hours and remote work may be available depending on the role and team.

ASSUMPTION: The salary range provided is an estimate based on industry standards for UX Researchers in New York. Actual compensation may vary based on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Company Size: 10,001+ employees. This means there are many opportunities for career growth and collaboration with diverse teams.

Founded: 1994. Amazon has a long history of innovation and customer focus.

Company Description:

  • Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
  • The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
  • Amazon's mission is to be Earth's most customer-centric company.

Company Specialties:

  • E-commerce
  • Retail
  • Operations
  • Internet

Company Website: Amazon.com

ASSUMPTION: Working at Amazon offers a dynamic and fast-paced environment with opportunities for professional growth and development.

πŸ“Š Role Analysis

Career Level: Mid-level. This role requires 2-5 years of experience in UX research or a related field.

Reporting Structure: The UX Researcher will report directly to the UX Research Manager.

Work Arrangement: On-site in New York, NY. However, flexible hours and remote work may be available depending on the role and team.

Growth Opportunities:

  • Mentoring and training opportunities to develop research methodologies and leadership skills
  • Collaboration with diverse teams to gain exposure to different aspects of the business
  • Potential to take on more responsibility and advance to a senior role as the team grows

ASSUMPTION: This role offers significant opportunities for professional growth and development within the UX research field.

🌍 Location & Work Environment

Office Type: Corporate office with open-plan workspaces and dedicated meeting rooms.

Office Location(s): 2127 7th Ave., Seattle, WA 98109, US

Geographic Context:

  • New York, NY is a major hub for technology, finance, and media industries.
  • The office is located in the heart of the city, offering easy access to public transportation and amenities.
  • The area is known for its vibrant culture, diverse communities, and numerous job opportunities.

Work Schedule: Full-time, 40 hours per week. Flexible hours and remote work may be available depending on the role and team.

ASSUMPTION: Working in New York offers a dynamic and fast-paced environment with opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen with the hiring manager
  • On-site or virtual interview with the UX Research Manager and team members
  • Final interview with the UX Research Director

Key Assessment Areas:

  • Research methodologies and analytical skills
  • Communication and presentation skills
  • Collaboration and teamwork skills
  • Passion for podcasting and user-centered design

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant research experience and passion for podcasting.
  • Prepare a portfolio showcasing your research methodologies, findings, and recommendations.
  • Be ready to discuss your favorite podcasts and what you've learned from them.

ATS Keywords: UX Research, User-Centered Design, Podcast Industry, Research Methodologies, Collaboration, Teamwork, Amazon

ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their qualifications and passion for the position.

πŸ› οΈ Tools & Technologies

  • UserTesting
  • SurveyMonkey
  • Google Analytics
  • Miro
  • Slack

ASSUMPTION: Familiarity with these tools and technologies is preferred but not required. Candidates should be willing to learn and adapt to new tools as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer obsession
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Data-driven and analytical
  • Customer-focused and user-centered

Self-Assessment Questions:

  • How do you incorporate customer feedback into your research methodologies?
  • Can you describe a time when you had to adapt your research approach due to unexpected findings?
  • How do you balance the need for thorough research with the need to move quickly and make data-driven decisions?

ASSUMPTION: Candidates should be able to demonstrate their alignment with Amazon's values and work style, as well as their ability to thrive in a fast-paced, collaborative environment.

⚠️ Potential Challenges

  • The fast-paced nature of the role may require candidates to adapt quickly and work under tight deadlines.
  • The collaborative nature of the role may require candidates to work closely with diverse teams and manage multiple priorities.
  • The competitive nature of the podcast industry may require candidates to stay current with industry trends and competitor offerings.
  • The on-site nature of the role may require candidates to commute to the office in New York, NY.

ASSUMPTION: Candidates should be prepared to face these challenges and demonstrate their ability to thrive in a dynamic and fast-paced environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to UX Researcher roles at other technology companies, but with a focus on the podcast industry.
  • The podcast industry is a growing and competitive market, with opportunities for innovation and disruption.
  • Career paths for UX Researchers in the podcast industry may include specializing in podcast-specific research or moving into product management or design roles.

ASSUMPTION: Candidates should be aware of the unique opportunities and challenges of working in the podcast industry and be prepared to adapt their skills and knowledge accordingly.

πŸ“ Sample Projects

  • Conducting user interviews to understand the needs and pain points of independent podcast creators
  • Analyzing survey data to identify trends and opportunities in the podcast industry
  • Facilitating usability testing sessions to evaluate the design and functionality of podcast creation tools

ASSUMPTION: These sample projects are intended to illustrate the types of research initiatives candidates may work on in this role. Actual projects may vary based on business needs and priorities.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how the UX Research team fits into the broader organization?
  • How does the company support the professional development and growth of UX Researchers?
  • Can you provide examples of how user research has influenced product decisions and design innovations at the company?
  • How does the company approach accessibility and inclusivity in its podcast creation tools and platforms?
  • What are the biggest challenges facing the podcast industry, and how does the company plan to address them?

ASSUMPTION: These key questions are intended to help candidates better understand the role, the team, and the company. Actual interview questions may vary based on the candidate's qualifications and the hiring manager's priorities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant research experience and passion for podcasting.
  • Prepare a portfolio showcasing your research methodologies, findings, and recommendations.
  • Be ready to discuss your favorite podcasts and what you've learned from them during your interview.
  • Follow up with the hiring manager one week after your interview to express your continued interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.