📌 Core Information
🔹 Job Title: UX Writer
🔹 Company: Empathy
🔹 Location: Tel Aviv-Yafo, Tel Aviv, Israel
🔹 Job Type: Full-time
🔹 Category: Technology, Information and Internet
🔹 Date Posted: May 29, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Crafting clear and user-sensitive copy for the app's interface
- Collaborating with design and content teams to create solutions based on user feedback and business requirements
- Guiding users through their experience with empathy and clarity
- Building a sustainable and scalable content system
ASSUMPTION: This role requires a strong focus on user-centered design and a deep understanding of user needs in a challenging context.
📋 Key Responsibilities
✅ Write grammatically correct content for user interfaces
✅ Proofreading and editing copy that other non-writers team members will create
✅ Creating high-standard UX copy for strategic and core projects
✅ Creating the brand voice through words - collaborating with content writers
✅ Reviewing business requirements to create copy that fits
✅ Collaborating with other design team members
✅ Creating solutions based on user feedback, usability testing, and metrics
✅ Being the bridge to the content and design teams
✅ Building a sustainable and scalable content system
ASSUMPTION: The responsibilities listed are essential for creating an intuitive and supportive user experience for people in grief.
🎯 Required Qualifications
Education: Not specified, but relevant experience is required
Experience: 2+ years of experience in UX writing
Required Skills:
- Proven experience in UX writing
- Strong communication and storytelling skills
- Ability to translate complex concepts into clear information
- Experience with user feedback, usability testing, and metrics
- Collaboration skills and ability to work cross-functionally
- Problem-solving skills and ability to take projects from concept to completion
Preferred Skills:
- Experience in a similar role or industry
- Fluency in multiple languages
ASSUMPTION: While not explicitly stated, a background in user experience design or a related field would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: Based on industry standards for UX writers with 2-5 years of experience in Israel, the estimated salary range is ₪150,000 - ₪250,000 per year.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) or similar retirement plan
- Paid time off
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range is an estimate based on market research and may vary depending on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Empathy operates in the technology industry, focusing on developing innovative solutions to support people through challenging life moments, such as bereavement and estate management.
Company Size: Empathy is a mid-sized company with 51-200 employees, providing a supportive and collaborative work environment.
Founded: Empathy was founded in 2020, making it a relatively young company with a strong focus on growth and innovation.
Company Description:
- Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments.
- The company combines cutting-edge innovation with compassion to provide unparalleled support for bereavement, estate management, legacy planning, and more.
- Empathy serves over 40 million individuals across North America and partners with Fortune 500 companies and leading life insurers to deliver scalable support.
Company Specialties:
- Bereavement support
- Estate management
- Legacy planning
- User-centered design
- Innovative technology solutions
Company Website: empathy.com
ASSUMPTION: Empathy's focus on user-centered design and compassionate care makes it an ideal fit for a UX writer with a strong sense of empathy and a passion for supporting users in challenging situations.
📊 Role Analysis
Career Level: This role is suitable for a mid-career professional with 2-5 years of experience in UX writing.
Reporting Structure: The UX writer will collaborate with design and content teams, reporting to the Head of Design or a similar role.
Work Arrangement: This is an on-site position, requiring the UX writer to work from Empathy's office in Tel Aviv-Yafo, Israel.
Growth Opportunities:
- Advancement to a senior or lead UX writer role
- Expansion into other areas of UX design or content strategy
- Opportunities to work on high-impact projects and drive innovation
ASSUMPTION: Empathy's focus on growth and innovation provides ample opportunities for UX writers to develop their skills and advance their careers.
🌍 Location & Work Environment
Office Type: Empathy's office in Tel Aviv-Yafo is a modern, collaborative workspace designed to foster creativity and innovation.
Office Location(s): 56 W 22nd St, Floor 12, New York, NY 10010, US (headquarters); 20 Lincoln Street, Tel Aviv-Yafo, Israel
Geographic Context:
- Tel Aviv-Yafo is a vibrant, multicultural city known for its beaches, nightlife, and diverse food scene.
- The city has a Mediterranean climate, with mild winters and hot, dry summers.
- Tel Aviv-Yafo is a major tech hub, with a thriving startup ecosystem and numerous opportunities for professional growth.
Work Schedule: Full-time, with flexible hours and a focus on work-life balance.
ASSUMPTION: The work environment at Empathy is collaborative and supportive, with a strong focus on user-centered design and innovation.
💼 Interview & Application Insights
Typical Process:
- Resume screening
- Phone or video call with the hiring manager
- Take-home writing test
- On-site interview with the design and content teams
- Final interview with the Head of Design or a similar role
Key Assessment Areas:
- Writing samples and portfolio
- Problem-solving skills and ability to think critically
- Collaboration skills and ability to work cross-functionally
- Understanding of user-centered design principles
- Alignment with Empathy's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare a portfolio of your best UX writing samples, demonstrating your ability to craft clear and user-sensitive copy.
- Research Empathy's mission and values, and be prepared to discuss how your work aligns with the company's goals.
- Prepare for the take-home writing test by reviewing user feedback and business requirements, and creating copy that meets the user's needs.
ATS Keywords: UX writing, user interface, user experience, user-centered design, collaboration, problem-solving, empathy, clarity, trust building
ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on writing samples and problem-solving skills.
🛠️ Tools & Technologies
- Figma
- Sketch
- Adobe XD
- Confluence
- JIRA
ASSUMPTION: The tools and technologies required for this role may vary depending on Empathy's specific design and project management processes.
👔 Cultural Fit Considerations
Company Values:
- Empathy: Understanding and supporting users in challenging situations
- Innovation: Driving progress through technology and design
- Collaboration: Working together to achieve common goals
- Growth: Fostering a culture of learning and development
Work Style:
- User-centered: Focusing on the user's needs and preferences
- Collaborative: Working closely with design and content teams to create effective solutions
- Adaptable: Embracing change and responding to new challenges
Self-Assessment Questions:
- Do you have a deep understanding of user-centered design principles and a passion for supporting users in challenging situations?
- Are you able to collaborate effectively with design and content teams to create clear and user-sensitive copy?
- Do you have a growth-oriented mindset and a commitment to continuous learning and development?
ASSUMPTION: Empathy's focus on empathy, innovation, collaboration, and growth makes it an ideal fit for a UX writer with a strong sense of user-centered design and a passion for supporting users in challenging situations.
⚠️ Potential Challenges
- The user base for Empathy's products is often in a state of grief, requiring a deep understanding of user needs and a sensitive approach to communication.
- The role may involve working on multiple projects simultaneously, requiring strong time management and prioritization skills.
- The on-site nature of the role may require occasional travel to Empathy's headquarters in New York, NY.
- The competitive nature of the application process may make it challenging to secure an interview or offer.
ASSUMPTION: The potential challenges for this role are outweighed by the opportunity to make a meaningful impact on users' lives and contribute to Empathy's mission of supporting people through challenging life moments.
📈 Similar Roles Comparison
- UX Writer (Empathy) vs. UX Writer (Other Company): While the core responsibilities of UX writing are similar across companies, Empathy's focus on user-centered design and compassionate care sets it apart.
- UX Writer (Empathy) vs. Content Strategist (Other Company): UX writing focuses specifically on user interface copy, while content strategy involves planning and managing content across multiple channels and platforms.
- UX Writer (Empathy) vs. UX Designer (Other Company): UX writing is a specialized role focused on user interface copy, while UX design involves creating the overall user experience, including visual design, interaction design, and information architecture.
ASSUMPTION: The specific requirements and context of each role may vary, but the core responsibilities of UX writing are likely to be similar across companies.
📝 Sample Projects
- Redesigning the user interface for Empathy's mobile app to improve usability and accessibility
- Creating user-sensitive copy for a new feature that guides users through the estate planning process
- Collaborating with the design team to create a consistent and cohesive user experience across Empathy's web and mobile platforms
ASSUMPTION: The specific projects for this role may vary, but they are likely to involve creating clear and user-sensitive copy for Empathy's products and services.
❓ Key Questions to Ask During Interview
- How does Empathy support users in a state of grief, and how can the UX writer contribute to this mission?
- What are the most challenging aspects of UX writing for Empathy's products, and how can the UX writer overcome these challenges?
- How does Empathy foster a culture of growth and innovation, and how can the UX writer contribute to this culture?
- What are the key priorities for the UX writer in the first 90 days, and how can the UX writer make a meaningful impact on Empathy's products and users?
- How does Empathy support work-life balance, and what resources are available to help the UX writer manage their time and priorities?
ASSUMPTION: The interview process for this role is likely to be comprehensive, with a strong focus on assessing the candidate's writing samples, problem-solving skills, and alignment with Empathy's mission and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare a portfolio of your best UX writing samples, demonstrating your ability to craft clear and user-sensitive copy.
- Research Empathy's mission and values, and be prepared to discuss how your work aligns with the company's goals.
- Prepare for the take-home writing test by reviewing user feedback and business requirements, and creating copy that meets the user's needs.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role and ask about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
