UX Writer (B2C User Journeys) – Part Time

📌 Core Information

🔹 Job Title: UX Writer (B2C User Journeys) – Part Time

🔹 Company: CoreBridge Solutions

🔹 Location: Fully Remote (South Africa)

🔹 Job Type: Part-Time, Contractor

🔹 Category: Marketing & Communications

🔹 Date Posted: April 14, 2025

🔹 Experience Level: Mid-Level (2-5 years)

🔹 Remote Status: Remote (South Africa only)

🚀 Job Overview

Key aspects of this role include:

• Owning the language that shapes every client interaction throughout the customer experience
• Ensuring clarity, confidence, and conversion for users interacting with premium, high-value services
• Supporting U.S.-based small-to-medium-sized businesses (50-100 employees) primarily in finance, accounting, legal, and targeted lead-generation niches
• Collaborating strategically with designers, strategists, and client teams to continuously refine copy that enhances usability, clarity, and conversions

ASSUMPTION: This role requires a strong understanding of user-centered design principles and premium-brand positioning to create compelling copy that resonates with sophisticated audiences.

📋 Key Responsibilities

✅ Own the Customer Journey: Create clear, persuasive copy across websites, landing pages, onboarding flows, product descriptions, and conversion touchpoints.

✅ Shape the User Experience: Ensure messaging aligns seamlessly with UX/UI designs, making complex ideas accessible and engaging to sophisticated audiences.

✅ Collaborate Strategically: Partner closely with designers, strategists, and client teams to continuously refine copy that enhances usability, clarity, and conversions.

✅ Data-Informed Decisions: Analyze user behavior and feedback to continually optimize copy for maximum impact and user satisfaction.

✅ Maintain Brand Voice: Consistently apply each client’s unique brand personality, adjusting tone and language across multiple touchpoints to create cohesive user experiences.

ASSUMPTION: This role requires strong analytical skills and the ability to make data-driven decisions to optimize copy and improve user experience.

🎯 Required Qualifications

Education: Bachelor's degree in English, Communications, Journalism, or a related field

Experience: Proven expertise crafting user-focused copy that improves engagement, conversions, and overall customer experience (2-5 years)

Required Skills:

• Proven expertise crafting user-focused copy that improves engagement, conversions, and overall customer experience
• Demonstrated understanding of user journey mapping, persuasive writing principles, and premium-brand positioning
• Skilled at synthesizing complex or technical details into elegant, consumer-friendly copy
• Comfortable collaborating directly with design, strategy, and client teams (no coding required)
• Experience optimizing copy based on user insights, feedback, or analytics

Preferred Skills:

• Familiarity with UX/UI design principles
• Experience working with remote, international teams

ASSUMPTION: Candidates with experience in B2C marketing, copywriting, or a related field will have a strong foundation for success in this role.

💰 Compensation & Benefits

Salary Range: ZAR 30,000 - 45,000 per month (Part-Time, Pro-Rated) - Estimated based on industry standards for mid-level UX writers in South Africa

Benefits:

• Remote work flexibility with the opportunity to work from anywhere in South Africa
• Significant milestone bonuses
• Opportunities for professional growth, especially in leadership and digital innovation
• Work-life balance that respects your time and commitments

Working Hours: Part-Time, Monday to Friday, 2:00 PM - 6:00 PM South Africa Standard Time

ASSUMPTION: The salary range is estimated based on industry standards for mid-level UX writers in South Africa. Actual compensation may vary based on experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Outsourcing and Offshoring Consulting, focusing on specialized professional industries such as legal, medical, accounting, and lending

Company Size: Small (11-50 employees) - Offers a close-knit, collaborative work environment with ample opportunities for growth and impact

Founded: 2023 - Relatively new, growing company with a strong focus on innovation and client success

Company Description:

• CoreBridge Solutions specializes in identifying highly skilled talent in specialized professional industries to provide tailored outsourcing solutions
• Operates from a state-of-the-art, Class A office building with top-tier security measures, fostering a collaborative work environment
• Committed to a client-centric approach, creating bespoke solutions tailored to meet each client's distinct needs

Company Specialties:

• Staffing and Outsourcing
• Legal Services

Company Website: https://www.corebridgesolutions.com/

ASSUMPTION: CoreBridge Solutions' focus on specialized professional industries sets it apart from generic outsourcing firms, offering unique opportunities for candidates with relevant expertise.

📊 Role Analysis

Career Level: Mid-Level - This role offers opportunities for growth and leadership within the company's marketing and communications department

Reporting Structure: Reports directly to the Marketing Manager, collaborating closely with designers, strategists, and client teams

Work Arrangement: Part-Time, Remote (South Africa only) - Offers flexibility and work-life balance

Growth Opportunities:

• Potential advancement to Senior UX Writer or Team Lead roles as the company grows
• Opportunities to contribute to digital innovation and process improvement initiatives
• Possibility to expand into related roles, such as Content Strategy or UX Research, based on skills and interests

ASSUMPTION: This role's part-time nature and remote work arrangement may appeal to candidates seeking a better work-life balance or those with other commitments.

🌍 Location & Work Environment

Office Type: Remote (Fully Virtual) - No physical office required

Office Location(s): Not applicable - Fully remote work arrangement

Geographic Context:

• South Africa - Offers a diverse and vibrant work environment with a strong focus on remote collaboration
• Time Zone: Africa/Johannesburg (GMT+2)
• Language: English (Primary)

Work Schedule: Part-Time, Monday to Friday, 2:00 PM - 6:00 PM South Africa Standard Time - Offers a flexible work schedule with a clear start and end time

ASSUMPTION: The fully remote work arrangement and flexible hours may appeal to candidates seeking a better work-life balance or those with other commitments.

💼 Interview & Application Insights

Typical Process:

• Online application submission and review
• Phone or video screening with the Marketing Manager
• Take-home writing test or portfolio review
• Final interview with the Marketing Manager and a member of the client team

Key Assessment Areas:

• Writing samples and portfolio quality
• Understanding of user journey mapping and persuasive writing principles
• Cultural fit and alignment with CoreBridge Solutions' values
• Problem-solving skills and ability to work independently

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Include a portfolio of your best writing samples, demonstrating your ability to create clear, persuasive copy for various digital touchpoints
• Prepare for the interview by researching CoreBridge Solutions' clients and understanding their unique brand personalities

ATS Keywords: UX Writing, User Journey Mapping, Persuasive Writing, Premium-Brand Positioning, Collaboration, Data Analysis, User Insights, Copy Optimization

ASSUMPTION: The application process may include a take-home writing test or portfolio review to assess the candidate's writing skills and ability to create clear, persuasive copy.

🛠️ Tools & Technologies

• Google Workspace (G Suite) - For collaboration and communication
• Asana or Trello - For project management and task tracking
• Figma or Sketch - For UX/UI design collaboration
• Google Analytics - For user behavior analysis and data-driven decision-making

ASSUMPTION: Familiarity with these tools and technologies is preferred but not required. Candidates should be comfortable learning and adapting to new tools as needed.

👔 Cultural Fit Considerations

Company Values:

• Client-Centric - Focused on understanding and meeting each client's unique needs
• Innovative - Committed to continuous improvement and digital innovation
• Collaborative - Encourages open communication and teamwork

Work Style:

• Remote-First - Emphasizes flexibility, autonomy, and results-driven work
• Data-Driven - Makes decisions based on user insights, feedback, and analytics
• Agile - Adapts quickly to changes and new information

Self-Assessment Questions:

• How do you ensure that your writing aligns with a specific brand voice and personality?
• Can you provide an example of how you've optimized copy based on user insights or feedback?
• How do you approach working remotely and maintaining productivity in a fully virtual environment?

ASSUMPTION: Candidates who align with CoreBridge Solutions' values and work style will be more likely to succeed in this role and contribute to the company's growth and success.

⚠️ Potential Challenges

• Managing multiple client projects simultaneously, requiring strong organizational skills and time management
• Working with remote, international teams, which may require adjustments to communication styles and time zones
• Keeping up with industry trends and best practices in UX writing and user journey mapping
• Adapting to a fully remote work environment, which may require additional self-motivation and discipline

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• Unlike traditional copywriting roles, this position focuses specifically on UX writing and user journey mapping, requiring a strong understanding of user-centered design principles
• Compared to in-house marketing roles, this position offers the opportunity to work with a diverse range of clients and industries, providing unique insights and growth opportunities
• As a part-time, remote role, this position may appeal to candidates seeking a better work-life balance or those with other commitments

ASSUMPTION: Candidates with experience in UX writing, content strategy, or a related field may find this role particularly appealing due to its focus on user-centered design and digital innovation.

📝 Sample Projects

• Revising website copy for a U.S.-based legal services client to improve clarity and conversions
• Creating onboarding flows for a financial services client to enhance user experience and reduce support tickets
• Optimizing product descriptions for an accounting software client to improve search visibility and user engagement

ASSUMPTION: These sample projects demonstrate the variety of tasks and responsibilities associated with this role, highlighting the opportunity to work with diverse clients and industries.

❓ Key Questions to Ask During Interview

• Can you describe the typical workflow for a UX writing project, from initial brief to final delivery?
• How does CoreBridge Solutions approach collaboration with designers, strategists, and client teams?
• What opportunities exist for professional growth and development within the marketing and communications department?
• How does CoreBridge Solutions support work-life balance for remote employees?
• Can you provide an example of a successful UX writing project and the impact it had on the client's business?

ASSUMPTION: Asking these questions can help candidates better understand the role's responsibilities, work environment, and growth opportunities, enabling them to make an informed decision about their application.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare a portfolio of your best writing samples, demonstrating your ability to create clear, persuasive copy for various digital touchpoints
• Prepare for the interview by researching CoreBridge Solutions' clients and understanding their unique brand personalities
• Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.