UX Writer

📌 Core Information

🔹 Job Title: UX Writer

🔹 Company: Planful

🔹 Location: Hyderabad, Telangana, India

🔹 Job Type: Full-time

🔹 Category: Software Development

🔹 Date Posted: April 16, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site (Hyderabad office)

🚀 Job Overview

Key aspects of this role include:

• Collaborating with cross-functional teams to create intuitive user experiences
• Writing clear and concise UI copy to enhance user comprehension
• Maintaining product copy consistency across the platform
• Improving financial planning workflows through well-crafted copy

ASSUMPTION: This role requires a strong understanding of user-centered design principles and experience working with UX designers and product managers.

📋 Key Responsibilities

✅ Develop and refine UI copy to ensure clarity, usability, and alignment with product guidelines

✅ Collaborate with UX Designers, Product Managers, and Technical Writers to understand user needs, product requirements, and design objectives

✅ Compose UI text, including system notices, tooltips, emails, and other copy elements, to enhance user engagement

✅ Use tools such as Figma, Jira, and Pendo to create, update, and maintain product copy, ensuring consistency across the platform

✅ Develop user assistance content such as guided tours, notifications, and surveys, particularly for complex financial workflows

✅ Contribute to evolving UX writing standards, particularly for financial planning software

✅ Take initiatives to refine and improve UI copy within complex financial modules

ASSUMPTION: The role may require occasional work on weekends or evenings to meet project deadlines, especially during product launches or updates.

🎯 Required Qualifications

Education: Bachelor's degree in English, Writing, Technical Communication, or a related field (or equivalent work experience)

Experience: 4+ years of UX writing experience in SaaS applications, preferably in finance or AI-based software applications. Experience with financial planning, budgeting, and analytics software is a plus.

Required Skills:

• Strong writing skills with the ability to adjust tone and style for different audiences
• Proficiency in Microsoft Office Suite or Google Docs
• Ability to manage multiple stakeholders with competing priorities
• Demonstrated success in cross-functional collaboration, particularly in financial or technical environments
• Strong ability to work independently and manage multiple projects simultaneously
• Receptive to feedback and able to iterate on copy effectively

Preferred Skills:

• Experience writing for AI-powered products or AI agents to create intuitive and engaging conversational experiences

ASSUMPTION: Candidates with experience in financial software or AI-based applications may have an advantage in understanding the context and nuances of the product.

💰 Compensation & Benefits

Salary Range: INR 1,200,000 - 1,800,000 per annum (Estimated based on industry standards for UX Writers with 4+ years of experience in Hyderabad)

Benefits:

• 2 Volunteer days, Birthday PTO, and quarterly company Wellness Days
• 3 months supply of diapers and meal deliveries for the first month of Maternity/Paternity leave
• Annual Planful Palooza, an in-person, company-wide culture kickoff
• Company-wide Mentorship program with Executive sponsorship of CFO and Manager-specific monthly training programs
• Employee Resource Groups such as Women of Planful, LatinX at Planful, Parents of Planful, and many more

Working Hours: Full-time position with standard working hours (Monday to Friday, 9:00 AM to 6:00 PM IST) and flexibility to work from home occasionally

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, specifically Financial Performance Management Cloud Software

Company Size: 201-500 employees (Small to Medium-sized company, offering a more intimate work environment with ample opportunities for growth and impact)

Founded: 2010 (15 years in operation, with a well-established product and customer base)

Company Description:

• Planful is the pioneer of financial performance management cloud software, helping businesses drive peak financial performance
• The Planful platform streamlines business-wide planning, budgeting, consolidations, reporting, and analytics
• Planful empowers finance, accounting, and business users to plan confidently, close faster, and report accurately

Company Specialties:

• Financial Planning & Analysis (FP&A)
• Budgeting & Forecasting
• Financial Consolidation
• Financial Reporting & Analytics

Company Website: http://www.planful.com

ASSUMPTION: Planful's focus on financial performance management software makes it an attractive option for candidates interested in the finance and accounting sectors.

📊 Role Analysis

Career Level: Mid-level to Senior (This role requires a significant amount of experience and offers opportunities for growth and leadership)

Reporting Structure: The UX Writer will report directly to the Head of User Experience and collaborate with various teams, including Design, Product Management, and Technical Writing

Work Arrangement: On-site (Hyderabad office) with occasional remote work opportunities

Growth Opportunities:

• Potential career progression to Senior UX Writer or UX Writing Manager roles
• Expanding skills in UX writing, user research, and design thinking
• Gaining experience in a growing software company with a well-established product

ASSUMPTION: The role offers ample opportunities for professional growth and development, particularly in the areas of UX writing and user-centered design.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace with open-plan offices and dedicated team areas

Office Location(s): Hyderabad, Telangana, India (150 Spear St, #1850, San Francisco, California, US - for global headquarters)

Geographic Context:

• Hyderabad is the capital city of Telangana, located in southern India
• The city is known for its historical sites, cultural diversity, and thriving IT industry
• Hyderabad offers a mix of traditional and modern amenities, with a lower cost of living compared to other major Indian cities

Work Schedule: Standard working hours (Monday to Friday, 9:00 AM to 6:00 PM IST) with occasional flexibility for remote work

ASSUMPTION: The Hyderabad office offers a dynamic and collaborative work environment, with opportunities for professional growth and development.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the Hiring Manager
• Take-home UX writing test or case study
• In-person or video interview with the Head of User Experience and a team member
• Final decision and offer

Key Assessment Areas:

• Writing samples and UX writing test results
• Cultural fit and alignment with Planful's values
• Understanding of user-centered design principles and financial software
• Problem-solving skills and ability to work collaboratively

Application Tips:

• Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
• Prepare a portfolio showcasing your best UX writing samples, with a focus on financial software or related industries
• Research Planful's products and competitors to demonstrate your understanding of the market and the role

ATS Keywords: UX Writing, SaaS Applications, Financial Planning, Budgeting, Analytics, Cross-Functional Collaboration, User-Centered Design, Product Copy, UI Copy, Financial Software

ASSUMPTION: Planful's hiring process is designed to assess candidates' skills, cultural fit, and alignment with the company's values and mission.

🛠️ Tools & Technologies

• Figma (for UI design and prototyping)
• Jira (for project management and task tracking)
• Pendo (for user guidance and analytics)
• Microsoft Office Suite or Google Docs (for document creation and collaboration)

ASSUMPTION: The required tools and technologies may vary depending on the specific needs of the project or team.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric
• Innovative
• Collaborative
• Accountable
• Inclusive

Work Style:

• Dynamic and fast-paced
• Collaborative and cross-functional
• Focused on continuous learning and improvement
• Results-driven and accountable

Self-Assessment Questions:

• Do you have a strong passion for creating intuitive and engaging user experiences?
• Are you comfortable working in a collaborative, cross-functional environment?
• Do you thrive in a dynamic and fast-paced work environment?

ASSUMPTION: Planful values candidates who are passionate about user-centered design, collaborative, and results-driven.

⚠️ Potential Challenges

• Working with complex financial concepts and terminology
• Balancing multiple projects and priorities
• Occasional tight deadlines and project pressures
• Adapting to a fast-paced and dynamic work environment

ASSUMPTION: These challenges can be overcome with strong communication skills, effective time management, and a proactive approach to problem-solving.

📈 Similar Roles Comparison

• Unlike related roles, this position focuses specifically on UX writing for financial performance management software
• Planful's industry-specific focus offers unique challenges and opportunities for growth
• Career progression may include roles such as Senior UX Writer or UX Writing Manager, with potential expansion into user research or design

ASSUMPTION: This role offers a unique opportunity to specialize in UX writing for financial software, with ample opportunities for professional growth and development.

📝 Sample Projects

• Redesigning the user onboarding experience for Planful's financial planning and analysis (FP&A) module
• Creating intuitive and engaging UI copy for Planful's budgeting and forecasting tool
• Developing user assistance content for Planful's financial consolidation and reporting features

ASSUMPTION: These sample projects demonstrate the range of UX writing tasks and responsibilities required for this role.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how the UX Writing role fits within it?
• How does Planful approach user research and testing for its products?
• What are the most significant challenges facing the UX Writing team currently, and how are they being addressed?
• How does Planful support the professional development and growth of its UX Writers?
• What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: These interview questions help candidates better understand the role, team dynamics, and company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
• Prepare a portfolio showcasing your best UX writing samples, with a focus on financial software or related industries
• Research Planful's products and competitors to demonstrate your understanding of the market and the role
• Follow up with the Hiring Manager one week after your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.