P

UX Writer

PayPay
Full-time
Remote
Worldwide
✍️ Copywriting & Content Writing

πŸ“Œ Core Information

πŸ”Ή Job Title: UX Writer

πŸ”Ή Company: PayPay

πŸ”Ή Location: Remote (Japan)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: April 11, 2025

πŸ”Ή Experience Level: Mid-level (2-5 years)

πŸ”Ή Remote Status: Remote (Work From Anywhere at Anytime)

πŸš€ Job Overview

Key aspects of this role include:

  • Creating, proofreading, and proposing user-friendly UX copy in English for the PayPay app
  • Collaborating with engineers, product managers, and designers to ensure copy aligns with the product's voice and tone
  • Writing microcopies based on research data
  • Working in a fast-paced, dynamic environment with a diverse team from over 50 different countries

ASSUMPTION: This role requires a strong understanding of UX writing principles and the ability to adapt to a fast-paced, ever-changing environment. Previous experience in UX writing or content writing is preferred, but not required if the candidate has a strong portfolio and is eager to learn.

πŸ“‹ Key Responsibilities

βœ… Write microcopies in English for the PayPay app

βœ… Proofread and correct English copy based on Japanese/English designs

βœ… Write microcopies based on research data

βœ… Propose the most suitable copy for users while respecting the writing guidelines, design, and development status

ASSUMPTION: This role requires a strong attention to detail, excellent communication skills, and the ability to work well with cross-functional teams.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., English, Communications, Journalism) or equivalent experience

Experience: 2-5 years of relevant experience in UX writing, content writing, or Japanese to English translation/localization

Required Skills:

  • Native English proficiency
  • Either A or B below:
    • A: Japanese to English translation (3 years minimum) or Japanese to English localization (2 years minimum)
    • B: UX or content writing experience in English (2 years minimum)

Preferred Skills:

  • Basic knowledge about websites and mobile apps (iOS/Android)
  • Basic user flow and UI design knowledge
  • Japanese proficiency level: intermediate to business

ASSUMPTION: While not explicitly stated, a strong portfolio showcasing UX writing skills would be beneficial for applicants.

πŸ’° Compensation & Benefits

Salary Range: Based on skills, experience, and abilities. Reviewed once a year. Special Incentive once a year based on company performance and individual contribution and evaluation.

Benefits:

  • Social Insurance (health insurance, employee pension, employment insurance, and compensation insurance)
  • 401K
  • Translation/Interpretation support
  • VISA sponsor + Relocation support

Working Hours: Super Flex Time (No Core Time). In principle, 9:00am-5:45pm (actual working hours: 7h45m + 1h break)

ASSUMPTION: The salary range provided is an estimate based on industry standards for mid-level UX writing roles in the financial services sector. The actual salary may vary based on the candidate's skills, experience, and negotiation.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services. PayPay is a fintech company that has grown to over 63M users since its launch in 2018.

Company Size: 1,001-5,000 employees. PayPay offers a dynamic, diverse work environment with opportunities for growth and learning.

Founded: 2018. PayPay has experienced rapid growth and expansion since its founding.

Company Description:

  • PayPay dares to believe that it does not need a clear vision to create a future beyond imagination
  • The company constantly takes risks and challenges itself to realize a vision that no one else can imagine
  • PayPay values professionalism, passion, and the ability to embrace challenges

Company Specialties:

  • Financial Services
  • Fintech
  • Mobile Payments

Company Website: PayPay Career Page

ASSUMPTION: PayPay is a rapidly growing fintech company with a strong focus on innovation and continuous improvement. This role offers an excellent opportunity for a UX writer to grow and make a significant impact on the company's success.

πŸ“Š Role Analysis

Career Level: Mid-level. This role requires 2-5 years of relevant experience in UX writing, content writing, or Japanese to English translation/localization.

Reporting Structure: This role reports directly to the Senior UX Writer and works closely with engineers, product managers, and designers.

Work Arrangement: Remote (Work From Anywhere at Anytime). You can live anywhere in Japan.

Growth Opportunities:

  • Potential career progression to Senior UX Writer or similar roles
  • Opportunities to work on high-impact projects and gain exposure to various aspects of the business
  • Chance to learn and grow in a dynamic, fast-paced environment

ASSUMPTION: This role offers excellent growth opportunities for the right candidate, with the potential to advance within the company and take on more responsibilities over time.

🌍 Location & Work Environment

Office Type: Remote (Work From Anywhere at Anytime). You can live anywhere in Japan.

Office Location(s): Tokyo, Japan (Headquarters)

Geographic Context:

  • Japan has a highly developed economy and a strong focus on technology and innovation
  • The cost of living in Japan can be high, but the quality of life is generally excellent
  • Japan has a rich culture and history, with numerous attractions and experiences to explore

Work Schedule: Super Flex Time (No Core Time). In principle, 9:00am-5:45pm (actual working hours: 7h45m + 1h break)

ASSUMPTION: While this role is remote, the work schedule is based on Japan Standard Time (JST). Applicants should be prepared to work asynchronous hours with team members in different time zones.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • Take-home test or assignment
  • Final interview with hiring manager and/or team members

Key Assessment Areas:

  • English language proficiency
  • UX writing skills and portfolio
  • Cultural fit and alignment with PayPay's values
  • Problem-solving skills and adaptability

Application Tips:

  • Tailor your resume and cover letter to highlight your UX writing skills and experience
  • Include a portfolio showcasing your UX writing samples and any relevant feedback or results
  • Be prepared to discuss your approach to UX writing and how you incorporate user research and data into your work

ATS Keywords: UX Writer, UX Writing, Microcopy, English, Japanese, Translation, Localization, Fintech, Financial Services, Mobile Payments

ASSUMPTION: PayPay uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume and cover letter can help your application stand out and increase your chances of being selected for an interview.

πŸ› οΈ Tools & Technologies

  • Confluence or similar collaboration tools
  • JIRA or similar project management tools
  • Google Workspace (G Suite) or similar productivity suites

ASSUMPTION: PayPay uses industry-standard tools and technologies to facilitate collaboration and project management. Familiarity with these tools is not required but can be beneficial.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation and continuous improvement
  • Collaboration and teamwork
  • Professionalism and passion

Work Style:

  • Dynamic and fast-paced
  • Results-driven and focused on delivering value to users
  • Open and inclusive, with a strong emphasis on diversity and collaboration

Self-Assessment Questions:

  • Do you thrive in dynamic, fast-paced environments?
  • Are you passionate about language, communication, and different cultures?
  • Can you proactively seek out problems and propose improvements?

ASSUMPTION: PayPay values candidates who are adaptable, proactive, and passionate about their work. Applicants should be prepared to discuss their fit with the company's values and work style during the interview process.

⚠️ Potential Challenges

  • Working remotely can be challenging, especially for those new to remote work
  • The fast-paced nature of the role may require long hours and tight deadlines
  • The cost of living in Japan can be high, which may impact the overall compensation package
  • The time zone difference between Japan and other regions may cause scheduling conflicts and communication challenges

ASSUMPTION: While these challenges exist, PayPay offers a supportive work environment and resources to help employees overcome them and succeed in their roles.

πŸ“ˆ Similar Roles Comparison

  • UX Writer roles in other industries may have different focus areas and requirements
  • Fintech UX Writer roles may require additional knowledge of financial services and mobile payments
  • Career progression in UX writing may vary depending on the company's size and structure

ASSUMPTION: Applicants should research similar roles in the industry to better understand the unique aspects of this position and how it compares to other opportunities.

πŸ“ Sample Projects

  • Redesigning the onboarding flow for new users to improve engagement and retention
  • Creating consistent and intuitive microcopy for a new feature or product update
  • Optimizing error messages and notifications to improve user experience and reduce support tickets

ASSUMPTION: These sample projects are intended to illustrate the types of tasks and responsibilities associated with this role. Actual projects may vary based on the company's priorities and needs.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits within it?
  • How does PayPay support the professional development and growth of its UX writers?
  • What are the most challenging aspects of working as a UX writer at PayPay, and how does the company help employees overcome them?
  • How does PayPay incorporate user research and feedback into the UX writing process?
  • What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: Asking thoughtful, relevant questions during the interview process demonstrates your interest in the role and helps you better understand the company's culture and expectations.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your UX writing skills and experience
  • Include a portfolio showcasing your UX writing samples and any relevant feedback or results
  • Prepare for a phone or video screening, take-home test or assignment, and final interview
  • Follow up with the hiring manager or HR representative one week after your final interview to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.