UX Writer

📌 Core Information

🔹 Job Title: UX Writer

🔹 Company: Qualys

🔹 Location: Pune, Maharashtra, India

🔹 Job Type: Full-Time

🔹 Category: Computer and Network Security

🔹 Date Posted: April 10, 2025

🔹 Experience Level: Mid-Senior level (2-5 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Crafting intuitive UI text to guide users through interfaces
• Creating and maintaining style guides for consistent product narratives
• Collaborating with cross-functional teams, including UX researchers, product managers, and engineers
• Optimizing content for accessibility and usability
• Testing and iterating content based on user feedback and data

ASSUMPTION: This role requires a strong understanding of user-centered design principles and the ability to work effectively with diverse teams.

📋 Key Responsibilities

✅ Writing UI text, including button labels, error messages, onboarding flows, and confirmation dialogs

✅ Creating and maintaining style guides to establish voice, tone, and terminology standards

✅ Participating in UX research to analyze user interactions and refine messaging based on insights

✅ Collaborating with product teams to ensure content aligns with overall design and user experience

✅ Optimizing accessibility to ensure text is inclusive and readable for all users

✅ Testing and iterating content through A/B tests and user feedback

✅ Writing for conversational interfaces, such as chatbots and voice assistants

✅ Contributing to AI model training by refining system prompts and ensuring AI-generated content aligns with UX writing best practices

ASSUMPTION: This role may require occasional overtime, especially during product launches or updates.

🎯 Required Qualifications

Education: Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, or a related field

Experience: 4+ years of experience in writing, editorial, marketing, or UX writing for web and mobile platforms

Required Skills:

• Proven experience in UX-focused product writing and shaping content for multi-disciplinary projects
• Portfolio showcasing UX-focused writing samples and style guidelines
• Knowledge of the cybersecurity domain

Preferred Skills:

• Experience with accessibility tools and guidelines
• Familiarity with AI and machine learning concepts

ASSUMPTION: Candidates with a strong portfolio and relevant industry experience may be considered even if they do not meet the exact education requirements.

💰 Compensation & Benefits

Salary Range: INR 800,000 - 1,200,000 per annum (Estimated based on industry standards for mid-senior level UX writers in Pune)

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Paid time off

Working Hours: Full-time, Monday - Friday, 9:00 AM - 6:00 PM IST (with flexibility for occasional remote work)

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's skills and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Qualys is a leading provider of disruptive cloud-based security, compliance, and IT solutions, with a focus on computer and network security.

Company Size: Qualys has 1,001-5,000 employees globally, with a significant presence in Pune, India.

Founded: 1999

Company Description:

• Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform
• The Qualys Cloud Platform provides continuous security intelligence and enables enterprises to automate the full spectrum of vulnerability detection, compliance, and protection
• Qualys has strategic partnerships with major cloud service providers and leading managed service providers

Company Specialties:

• Security SaaS
• Continuous Security
• Network Security
• IT Asset Visibility
• Container Security
• Cloud Security
• Web Application Security
• Policy Compliance
• PCI Compliance
• File Integrity Monitoring
• Certificate Security
• CyberSecurity Asset Management
• VMDR
• Vulnerability Management
• Patch Management
• Endpoint Detection and Response (EDR)

Company Website: https://www.qualys.com

ASSUMPTION: Working at Qualys offers opportunities to collaborate with diverse teams and contribute to cutting-edge security solutions.

📊 Role Analysis

Career Level: Mid-Senior level (2-5 years of experience)

Reporting Structure: This role reports directly to the Head of UX Writing or a similar position within the UX team.

Work Arrangement: On-site, with occasional remote work flexibility

Growth Opportunities:

• Advancement to Senior UX Writer or UX Content Strategist roles
• Expanding expertise in accessibility, AI, or other relevant areas
• Potential international assignments or relocation opportunities

ASSUMPTION: This role offers opportunities for professional growth and development within the UX writing field.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with dedicated UX and design teams

Office Location(s): Survey No. 20, 10th to 16th Floor, Tower B Panchshil Business Park, Pune, Maharashtra, India

Geographic Context:

• Pune is a major IT hub and offers a high quality of life with affordable living costs compared to other major Indian cities
• The office is located in a prominent business park with easy access to public transportation and amenities
• Pune has a vibrant cultural scene, with numerous historical sites, museums, and festivals throughout the year

Work Schedule: Full-time, Monday - Friday, 9:00 AM - 6:00 PM IST (with flexibility for occasional remote work)

ASSUMPTION: Pune offers a unique blend of traditional Indian culture and modern urban living, providing a welcoming environment for both local and international employees.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• Take-home writing test or assignment
• In-person or video interview with the UX team
• Final interview with the Head of UX Writing or a similar position

Key Assessment Areas:

• Portfolio and writing samples
• Understanding of UX writing principles and best practices
• Problem-solving skills and ability to think critically
• Collaboration and communication skills

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills
• Include a portfolio or writing samples that demonstrate your ability to craft clear, concise, and user-centered content
• Prepare for the interview by researching Qualys' products and understanding their unique value proposition
• Be ready to discuss your thought process behind specific writing decisions and how you approach user-centered design

ATS Keywords: UX Writing, Content Creation, Usability Testing, Collaboration, Accessibility Optimization, Conversational Interfaces, AI Model Training, Style Guide Development, Empathy, Data Analysis, Product Management, User Experience Design, Communication, Error Messaging, Onboarding Flows, Portfolio Development

ASSUMPTION: The interview process at Qualys is designed to assess both your technical skills and cultural fit within the organization.

🛠️ Tools & Technologies

• Figma or similar design tools
• Content management systems (CMS)
• Accessibility testing tools
• AI and machine learning platforms

ASSUMPTION: Familiarity with relevant tools and technologies is preferred, but not always required. Training and support will be provided as needed.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric
• Innovative
• Collaborative
• Accountable
• Passionate

Work Style:

• Cross-functional collaboration
• Agile and iterative processes
• Data-driven decision making
• Continuous learning and improvement

Self-Assessment Questions:

• How do you ensure your writing aligns with Qualys' customer-centric values?
• Can you describe a time when you had to collaborate with diverse teams to complete a project?
• How do you approach learning and adapting to new tools or technologies?

ASSUMPTION: Successful candidates will demonstrate a strong alignment with Qualys' company values and a willingness to embrace a collaborative and innovative work environment.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Working with technical subject matter experts to ensure accurate and clear content
• Keeping up with industry trends and best practices in UX writing and accessibility
• Occasional travel or international assignments may be required

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• Unlike traditional content writing roles, UX writing focuses specifically on user-centered design and user interface text
• Compared to other UX writing roles, this position offers the opportunity to work on cutting-edge security solutions and collaborate with diverse teams
• Career progression in UX writing may include roles such as Senior UX Writer, UX Content Strategist, or UX Manager

ASSUMPTION: This role offers unique opportunities and challenges compared to similar positions in the industry.

📝 Sample Projects

• Redesigning the user onboarding experience for a new security product
• Creating a comprehensive style guide for a suite of enterprise security tools
• Optimizing error messages and user feedback for improved usability and accessibility

ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available in this role.

❓ Key Questions to Ask During Interview

• Can you describe the UX team's process for gathering and incorporating user feedback?
• How does Qualys support the professional development of its UX writers?
• Can you provide an example of a recent UX writing challenge and how it was addressed?
• What are the most important qualities you look for in a UX writer?
• How does Qualys ensure the accessibility of its products and content?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and commitment to understanding the organization's culture and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills
• Prepare a portfolio or writing samples that demonstrate your ability to craft clear, concise, and user-centered content
• Prepare for the interview by researching Qualys' products and understanding their unique value proposition
• Follow up with the hiring manager one week after your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.