Z

UX WRITER SPECIALIST (UX - Writer) - Especialista

Zup Innovation
Full-time
On-site
Remote
✍️ Copywriting & Content Writing

πŸ“Œ Core Information

πŸ”Ή Job Title: UX Writer Specialist (UX - Writer) - Especialista

πŸ”Ή Company: Zup Innovation

πŸ”Ή Location: Remoto

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: IT Services and IT Consulting

πŸ”Ή Date Posted: 2025-07-10

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site (Remote work available)

πŸš€ Job Overview

Key aspects of this role include:

  • Strategic content creation and writing for a multichannel investment product
  • Collaboration with cross-functional teams (Design, Product, Tech)
  • Ensuring clarity, consistency, and accessibility in user experience
  • Impact on thousands of daily users

ASSUMPTION: This role requires a balance of strategic thinking and tactical execution, with a focus on user-centered design and accessibility.

πŸ“‹ Key Responsibilities

βœ… Create clear, accessible, and on-brand content for digital products and services

βœ… Write microcopy for buttons, messages, navigation, and other touchpoints

βœ… Maintain and evolve style guides, tone of voice, and text consistency

βœ… Collaborate with Product Designers, Product Managers, and developers to ensure consistency and clarity in user flows

βœ… Ensure accessibility in all produced content and validate hypotheses through user research

βœ… Contribute to the evolution of style guides and design systems related to language

βœ… Participate in user research to validate content hypotheses

βœ… Continuously refine content based on quantitative and qualitative data

ASSUMPTION: This role involves a mix of independent work and collaboration, requiring strong communication and project management skills.

🎯 Required Qualifications

Education: Not specified (Relevant degree or equivalent experience preferred)

Experience: Solid experience as a UX Writer in digital products

Required Skills:

  • Proven experience in UX writing for digital products
  • Knowledge of agile methodologies, Design Thinking, and user research
  • Strategic content vision and decision-making based on product objectives
  • Familiarity with Design Systems and Content Operations
  • Autonomy in navigating ambiguous contexts and proposing solutions
  • Experience with tools like Figma, Miro, and Dovetail

Preferred Skills:

  • Experience with metrics for design and product to measure content impact
  • Experience in agile environments (Scrum, Kanban)
  • Experience with inclusive design and accessibility
  • Strong communication skills for collaborating with multidisciplinary teams
  • Ability to collect and analyze user feedback to identify improvement opportunities

ASSUMPTION: While not explicitly stated, a relevant degree or equivalent experience is likely expected for this role.

πŸ’° Compensation & Benefits

Salary Range: Based on market research and the company's size, the estimated salary range for this role is R$ 8,000 - R$ 15,000 per month. This is an estimate and the actual salary may vary.

Benefits:

  • Not specified (Assumptions based on company size and industry standards: health insurance, retirement plans, paid time off, etc.)

Working Hours: Full-time (40 hours per week) with flexible hours and remote work options

ASSUMPTION: While the salary range is an estimate, it is based on market research and industry standards for similar roles and company sizes.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Zup Innovation is a tech company specializing in building secure and scalable systems using distributed architectures and cloud-native solutions for applications with an average of 30M users.

Company Size: Zup Innovation has 1,001-5,000 employees, providing a large and diverse work environment with ample opportunities for growth and collaboration.

Founded: Zup Innovation was founded in 2011 and has since grown to become a leading player in the tech industry.

Company Description:

  • Specializes in building secure and scalable systems using distributed architectures and cloud-native solutions
  • Helps large market players reduce time-to-market for new products and services
  • Offers a developer platform called StackSpot for creating, sharing, and reusing technology standards

Company Specialties:

  • TI (Information Technology)
  • InovaΓ§Γ£o (Innovation)
  • UX (User Experience)
  • Consultoria (Consulting)
  • Open Source
  • and Produtos (Products)

Company Website: https://www.zup.com.br/

ASSUMPTION: Zup Innovation is a well-established company with a strong focus on innovation and technology, providing a dynamic work environment for its employees.

πŸ“Š Role Analysis

Career Level: This role is at the specialist level, requiring a combination of strategic thinking and tactical execution in UX writing and content strategy.

Reporting Structure: The UX Writer Specialist will collaborate with cross-functional teams, including Product Designers, Product Managers, and developers, but the exact reporting structure is not specified.

Work Arrangement: This role offers remote work options, providing flexibility in work arrangements.

Growth Opportunities:

  • Potential to lead content strategy and act as a technical lead for content
  • Opportunities to mentor and develop other content professionals
  • Chance to integrate user research insights into content strategies

ASSUMPTION: Given the company's size and industry, there are likely ample growth opportunities for the right candidate in this role.

🌍 Location & Work Environment

Office Type: Zup Innovation has multiple office locations, with remote work options available.

Office Location(s): Anywhere, Onde vocΓͺ quiser Liberdade, OO; Rua: Pascoal Pais, 525, Vila Cordeiro, 1ΒΊ, 3ΒΊ E 4ΒΊ andar, Ed RM Square, SΓ£o Paulo, SP 04581-060, BR; Av. JoΓ£o Naves de Ávila, UBT, 1331, 8ΒΊ andar, UberlΓ’ndia, MG 38408-902, BR

Geographic Context:

  • Zup Innovation is headquartered in SΓ£o Paulo, Brazil, with additional offices in UberlΓ’ndia, MG, and remote work options available
  • The company operates in the IT Services and IT Consulting industry, with a focus on building secure and scalable systems
  • Zup Innovation works with large market players to reduce time-to-market for new products and services

Work Schedule: Full-time (40 hours per week) with flexible hours and remote work options

ASSUMPTION: The work environment at Zup Innovation is likely dynamic, collaborative, and focused on innovation and technology, with ample opportunities for growth and collaboration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • Technical assessment or case study
  • Final interview with the team

Key Assessment Areas:

  • Portfolio and writing samples
  • Problem-solving skills and strategic thinking
  • Collaboration and communication skills
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare a portfolio showcasing your UX writing and content strategy work
  • Be ready to discuss your approach to user-centered design and accessibility
  • Follow up after the interview to express your interest in the role

ATS Keywords: UX Writing, Content Strategy, Agile Methodologies, Design Thinking, User Research, Design Systems, Content Operations, Microcopy, Accessibility, Collaboration, Data Analysis, Usability Testing, A/B Testing, Mentoring, Content Optimization, Storytelling

ASSUMPTION: The application process at Zup Innovation is likely competitive, with a focus on assessing candidates' skills, experience, and cultural fit for the role and company.

πŸ› οΈ Tools & Technologies

  • Figma
  • Miro
  • Dovetail
  • Additional tools may be required based on the specific needs of the project

ASSUMPTION: The tools and technologies required for this role may vary depending on the specific needs of the project and the company's tech stack.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Collaboration
  • Customer-centricity
  • Agility
  • Integrity

Work Style:

  • Dynamic and collaborative
  • Focused on innovation and technology
  • Ample opportunities for growth and collaboration

Self-Assessment Questions:

  • Do you thrive in dynamic, collaborative environments focused on innovation and technology?
  • Are you comfortable working with cross-functional teams and navigating ambiguous contexts?
  • Do you have a strong commitment to user-centered design and accessibility?

ASSUMPTION: Zup Innovation values candidates who are innovative, collaborative, customer-centric, agile, and integrity-driven, with a strong commitment to user-centered design and accessibility.

⚠️ Potential Challenges

  • Balancing strategic thinking and tactical execution in a fast-paced, dynamic environment
  • Collaborating effectively with cross-functional teams and stakeholders
  • Ensuring accessibility and consistency in user experience across multiple platforms and touchpoints
  • Keeping up with industry trends and best practices in UX writing and content strategy

ASSUMPTION: While the role presents several challenges, it also offers ample opportunities for growth, collaboration, and innovation in the tech industry.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other UX Writer Specialist positions, but may differ in terms of the specific industry, company size, and work arrangements
  • Zup Innovation is a well-established company with a strong focus on innovation and technology, providing a dynamic work environment for its employees
  • Career paths in UX writing and content strategy may vary depending on the company and industry

ASSUMPTION: While this role is similar to other UX Writer Specialist positions, the specific context and opportunities may vary depending on the company and industry.

πŸ“ Sample Projects

  • Developing and implementing a content strategy for a multichannel investment product
  • Collaborating with cross-functional teams to ensure clarity, consistency, and accessibility in user experience
  • Conducting user research to validate content hypotheses and refine content based on quantitative and qualitative data

ASSUMPTION: The specific projects and responsibilities for this role may vary depending on the company's needs and the candidate's skills and experience.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall content strategy for the company?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Zup Innovation support the professional growth and development of its employees?
  • What are the biggest challenges facing the UX writing and content strategy team, and how can this role help address them?
  • How does Zup Innovation ensure accessibility and inclusivity in its products and services?

ASSUMPTION: Asking thoughtful and relevant questions during the interview demonstrates your interest in the role and provides valuable insights into the company and its culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare a portfolio showcasing your UX writing and content strategy work
  • Be ready to discuss your approach to user-centered design and accessibility
  • Follow up after the interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.