📌 Core Information
🔹 Job Title: UX Writer, YouTube Trust and Safety
🔹 Company: Google
🔹 Location: Dublin, Ireland
🔹 Job Type: On-site
🔹 Category: UX Writing, Content Strategy
🔹 Date Posted: April 14, 2025
🔹 Experience Level: Mid-Senior level (5-10 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Crafting clear, concise, and sensitive content for critical user experiences like policy explanations, reporting tools, safety notices, and appeals processes.
- Collaborating closely with Designers, Researchers, Product Managers, Engineers, Policy Specialists, and Legal teams to translate complex Trust and Safety concepts into easily understandable language.
- Working with sensitive content or situations and may be exposed to graphic, controversial, and upsetting topics or content.
- Driving product language and content across a product or subject-matter domain, and ensuring cohesive product narratives.
ASSUMPTION: This role requires a high level of sensitivity, empathy, and understanding of user needs to create appropriate content for Trust and Safety issues.
📋 Key Responsibilities
✅ Use writing and content design skills to create UI text and content strategy that facilitates user navigation, onboarding, promos, error messages, instructional materials, and other components of the user experience.
✅ Drive product language and content across a product or subject-matter domain, and ensure cohesive product narratives. Document strategies with guidelines, and establish best practices.
✅ Manage projects from needs assessment to implementation, identify opportunities, establish priorities, secure resources, and manage stakeholders.
✅ Collaborate with designers, researchers, legal, marketing, product managers, engineers, and influence and adapt to stakeholders and their feedback.
✅ Provide leadership, direction, and mentorship to UX writers and educate cross-functional partners on the role of UX writing and content strategy through the product development.
ASSUMPTION: This role requires strong project management skills, stakeholder communication, and the ability to work effectively in a cross-functional team environment.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent practical experience.
Experience: 4 years of experience working in a cross-functional technology organization
Required Skills:
- Experience creating voice and tone style guides.
- Experience with user experience research principles and practices and how to use data to provide informed user insights.
Preferred Skills:
- Experience with UX design best practices (workshops, critiques) and how to include content strategy to the design process.
- Knowledge of the Trust and Safety landscape and the sensitivities of creating content.
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the nature of the work and the company's global presence.
💰 Compensation & Benefits
Salary Range: As Google does not provide salary information, the industry standard for a UX Writer role in Dublin, Ireland, with 5-10 years of experience is €55,000 - €75,000 per year (source: Glassdoor).
Benefits:
- Health, dental, and vision insurance
- Retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Maternity and paternity leave
- On-site meals and snacks
- Professional development opportunities
Working Hours: Full-time, typically 9:00 AM to 5:30 PM, Monday through Friday, with flexibility for occasional remote work.
ASSUMPTION: Google is known for its comprehensive benefits package, and the provided benefits are based on industry standards and Google's typical offerings.
📌 Applicant Insights
🔍 Company Context
Industry: Google is a multinational technology company specializing in Internet-related services and products, including online advertising technologies, search engine, cloud computing, software, and hardware.
Company Size: Google has over 10,000 employees worldwide, providing a large and diverse work environment.
Founded: Google was founded in 1998 by Larry Page and Sergey Brin.
Company Description:
- Google's mission is to "organize the world's information and make it universally accessible and useful."
- Google values innovation, collaboration, and user-focused design in all its products and services.
- Google Cloud Security offers comprehensive cybersecurity solutions to address organizations' tough security challenges.
Company Specialties:
- Search engine technology
- Online advertising
- Cloud computing
- Artificial intelligence and machine learning
- Hardware and software development
Company Website: www.google.com
ASSUMPTION: Google's size and global presence provide ample opportunities for career growth and exposure to diverse projects and teams.
📊 Role Analysis
Career Level: Mid-Senior level (5-10 years of experience)
Reporting Structure: This role reports directly to the UX Writing team lead within the Trust and Safety organization.
Work Arrangement: On-site, with occasional flexibility for remote work.
Growth Opportunities:
- Potential advancement to Senior UX Writer or UX Writing Manager roles.
- Expansion into other product areas or teams within Google Cloud Security.
- Opportunities to work on high-impact projects and collaborate with diverse teams.
ASSUMPTION: This role offers growth opportunities through increased responsibility, mentorship, and exposure to various teams and projects.
🌍 Location & Work Environment
Office Type: Google's Dublin office is a modern, collaborative workspace with on-site amenities.
Office Location(s): 250 Mayfield Ave, Mountain View, California 94043, US
Geographic Context:
- Dublin is the capital and largest city in Ireland, known for its vibrant tech industry and multicultural environment.
- The office is located in the heart of Silicon Docks, a thriving tech hub with numerous amenities and transportation options.
- Dublin offers a high quality of life, with a rich cultural scene, historical sites, and beautiful countryside nearby.
Work Schedule: Full-time, typically 9:00 AM to 5:30 PM, Monday through Friday, with flexibility for occasional remote work.
ASSUMPTION: The on-site work arrangement allows for better collaboration and integration with the team, while occasional remote work provides flexibility for work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with a recruiter
- Portfolio review and writing test
- On-site interviews with UX Writing team members, stakeholders, and hiring managers
- Final decision and offer
Key Assessment Areas:
- Writing and content design skills
- Understanding of UX principles and user-centered design
- Ability to work collaboratively and manage projects
- Cultural fit and alignment with Google's values
Application Tips:
- Tailor your resume and portfolio to highlight relevant experience and skills for this role.
- Prepare a cover letter that demonstrates your understanding of the Trust and Safety landscape and your enthusiasm for the role.
- Practice writing exercises that mimic the types of content you would create in this role, such as policy explanations or safety notices.
- Research Google's mission, values, and products to show your familiarity with the company and its offerings.
ATS Keywords: UX Writing, Content Strategy, Trust and Safety, Policy Explanation, User Navigation, Instructional Materials, Project Management, Collaboration, Mentorship, Cohesive Language, User Safety
ASSUMPTION: Google's application process is competitive, and demonstrating a strong understanding of the role, relevant skills, and alignment with the company's values is crucial for success.
🛠️ Tools & Technologies
- Google Workspace (Gmail, Google Docs, Google Sheets)
- Figma or Sketch for design collaboration
- Content management systems (CMS)
- Project management tools (e.g., Asana, Jira)
ASSUMPTION: The tools and technologies required for this role are standard for UX Writing and content design positions, with a focus on collaboration and project management.
👔 Cultural Fit Considerations
Company Values:
- Focus on the user
- Innovation
- Collaboration
- Inclusion
- Integrity
Work Style:
- Data-driven decision making
- Cross-functional collaboration
- Continuous learning and growth
- User-centered design
Self-Assessment Questions:
- How do you ensure that your content is user-centered and accessible to all users?
- Can you provide an example of a time when you had to collaborate with multiple teams to complete a project, and how did you manage stakeholders with differing priorities?
- How do you stay up-to-date with industry trends and best practices in UX Writing and content design?
ASSUMPTION: Google values candidates who demonstrate a strong understanding of user needs, a collaborative work style, and a commitment to continuous learning and growth.
⚠️ Potential Challenges
- Working with sensitive content and topics that may be graphic, controversial, or upsetting.
- Managing multiple projects and stakeholders with competing priorities.
- Keeping up with the fast-paced and ever-changing nature of the tech industry and Google's products.
- Adapting to Google's large and sometimes complex organizational structure.
ASSUMPTION: These challenges can be overcome through strong project management skills, effective communication, and a willingness to adapt and learn in a dynamic environment.
📈 Similar Roles Comparison
- This role is similar to other UX Writing positions but focuses specifically on Trust and Safety content, requiring a strong understanding of the sensitivities and complexities of this area.
- Compared to other UX Writing roles, this position may involve more collaboration with legal and policy teams to ensure accurate and compliant content.
- Career progression in this role could lead to senior UX Writing positions or management roles within Google Cloud Security or other product areas.
ASSUMPTION: While this role shares similarities with other UX Writing positions, its focus on Trust and Safety content sets it apart and requires specific knowledge and skills.
📝 Sample Projects
- Creating clear and concise policy explanations for YouTube's community guidelines.
- Designing user-friendly reporting tools for users to flag inappropriate content or behavior.
- Developing safety notices and appeals processes to help users understand and navigate Trust and Safety issues.
ASSUMPTION: These sample projects demonstrate the types of content and user experiences that a UX Writer in this role might create to promote user safety, understanding, and trust.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Trust and Safety organization?
- How does this role collaborate with other teams, such as Legal and Policy, to ensure accurate and compliant content?
- What are the most challenging aspects of working on Trust and Safety content, and how does the team support each other in addressing these challenges?
- How does Google approach user-centered design and accessibility in its products and services?
- What opportunities are there for professional development and growth within this role and the broader UX Writing team?
ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and provides valuable information to help you make an informed decision about the opportunity.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and portfolio to highlight your relevant experience and skills for this role.
- Prepare a cover letter that demonstrates your understanding of the Trust and Safety landscape and your enthusiasm for the role.
- Practice writing exercises that mimic the types of content you would create in this role, such as policy explanations or safety notices.
- Follow up with the recruiter two weeks after submitting your application to inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
