π Core Information
πΉ Job Title: Vertical Product Lead - CREDIT CARD - Marketing HO
πΉ Company: Kotak Mahindra Bank
πΉ Location: Mumbai, Maharashtra, India
πΉ Job Type: Full time
πΉ Category: Banking
πΉ Date Posted: 2025-06-30
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Developing and implementing comprehensive digital acquisition strategies for credit card products
- Analyzing market trends and consumer behavior to identify opportunities for growth
- Optimizing digital marketing campaigns across various channels
- Collaborating with cross-functional teams to enhance the customer journey
- Monitoring, evaluating, and reporting on campaign performance metrics and KPIs
ASSUMPTION: This role requires a strategic thinker with a strong background in digital marketing and customer acquisition to drive growth and innovation in the credit card marketing space.
π Key Responsibilities
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Develop and implement comprehensive digital acquisition strategies for credit card products
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Analyze and interpret data to understand customer preferences and market trends
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Optimize digital marketing campaigns across various channels, including key partnerships, social media, and email
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Collaborate with cross-functional teams to enhance the customer journey from awareness to acquisition
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Monitor, evaluate, and report on campaign performance metrics and key performance indicators (KPIs)
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Identify opportunities for growth and innovation in digital marketing initiatives
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Stay up-to-date with industry trends, competitor activities, and emerging digital marketing technologies
ASSUMPTION: This role requires a high level of autonomy and the ability to work independently while collaborating effectively with cross-functional teams.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Business Administration, or a related field
Experience: Minimum of 10 years of experience in digital space, specifically in customer acquisition roles
Required Skills:
- Proficient in digital marketing tools and platforms, including Google Analytics, social media advertising, and email marketing software
- Strong analytical skills with the ability to interpret data and derive actionable insights
- Excellent communication skills, both verbal and written, with the ability to present information clearly to stakeholders
- Proven experience in managing and optimizing multi-channel acquisition campaigns
- Strong project management skills with the ability to handle multiple priorities in a fast-paced environment
- Call center & funnel management
Preferred Skills:
- Experience in the banking industry or financial services sector
- Fluency in local languages (e.g., Hindi, Marathi)
ASSUMPTION: Given the competitive nature of the banking industry and the specialized requirements of this role, candidates with relevant industry experience and a strong track record in digital marketing are likely to be most successful.
π° Compensation & Benefits
Salary Range: INR 25-35 lakhs per annum (AI estimate based on industry standards for a senior digital marketing role in Mumbai)
Benefits:
- Medical insurance
- Retirement benefits
- Employee stock options
- Performance-based bonuses
- Professional development opportunities
Working Hours: Full-time position with standard banking hours (Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for project demands)
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience, skills, and negotiation abilities.
π Applicant Insights
π Company Context
Industry: Kotak Mahindra Bank is one of India's leading banks, offering a wide range of financial services that encompass every sphere of life, including banking, capital markets, stock broking, mutual funds, life insurance, and investment banking.
Company Size: Kotak Mahindra Bank has over 10,000 employees, providing a large and diverse work environment.
Founded: Kotak Mahindra Bank was founded in 1985 and received a banking license in 2003, transforming from a non-banking finance company to a full-fledged bank.
Company Description:
- Kotak Mahindra Bank is known for its innovative approach to banking and customer-centric focus
- The bank offers a wide range of products and services tailored to individual and corporate customers
- Kotak Mahindra Bank is committed to sustainable and responsible banking practices
Company Specialties:
- Retail banking
- Corporate and investment banking
- Life insurance
- Mutual funds
- Stock broking
Company Website: http://www.kotak.com
ASSUMPTION: Kotak Mahindra Bank's extensive product offerings and customer-centric approach provide ample opportunities for growth and innovation in the digital marketing space.
π Role Analysis
Career Level: Senior-level role with significant autonomy and responsibility for driving digital acquisition strategies
Reporting Structure: This role reports directly to the Head of Marketing and may oversee a team of digital marketing specialists
Work Arrangement: On-site, full-time position with flexible working hours to accommodate project demands
Growth Opportunities:
- Progression to a leadership role within the marketing department
- Expansion into related roles within the broader financial services sector
- Opportunities to work on high-impact projects and drive digital transformation initiatives
ASSUMPTION: Given the competitive nature of the banking industry and the specialized requirements of this role, candidates with relevant industry experience and a strong track record in digital marketing are likely to be most successful.
π Location & Work Environment
Office Type: Modern, well-equipped banking offices with a collaborative work environment
Office Location(s): Mumbai, Maharashtra, India
Geographic Context:
- Mumbai is the capital city of Maharashtra and the most populous city in India
- The city is a major commercial and financial hub, with a thriving banking and financial services industry
- Mumbai offers a diverse cultural experience, with a mix of historical and modern attractions
Work Schedule: Standard banking hours with flexibility for project demands
ASSUMPTION: The on-site work arrangement may require occasional travel to other Kotak Mahindra Bank offices or client locations, depending on project requirements.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site interviews with hiring managers and team members
- Final round with senior leadership
Key Assessment Areas:
- Digital marketing expertise and strategic thinking
- Analytical skills and data-driven decision-making
- Communication and presentation skills
- Cross-functional collaboration and teamwork
- Cultural fit and alignment with Kotak Mahindra Bank's values
Application Tips:
- Highlight relevant digital marketing experience and achievements in your resume
- Tailor your cover letter to demonstrate your understanding of Kotak Mahindra Bank's products and services, as well as your enthusiasm for the role
- Prepare for behavioral and situational interview questions that assess your problem-solving skills, leadership, and adaptability
ATS Keywords: Digital Marketing, Customer Acquisition, Data Analysis, Campaign Optimization, Social Media, Email Marketing, Project Management, Communication Skills, Market Trends, Performance Metrics, Cross-Functional Collaboration, Funnel Management, Partnership Management, Google Analytics, Advertising, Customer Journey
ASSUMPTION: Kotak Mahindra Bank's interview process is designed to assess candidates' technical skills, cultural fit, and ability to thrive in a dynamic banking environment.
π οΈ Tools & Technologies
- Google Analytics
- Social media advertising platforms (e.g., Facebook Ads, LinkedIn Ads)
- Email marketing software (e.g., Mailchimp, Constant Contact)
- Customer relationship management (CRM) software (e.g., Salesforce, Zoho CRM)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Candidates should be proficient in using digital marketing tools and platforms, as well as project management software to effectively manage multiple priorities and campaigns.
π Cultural Fit Considerations
Company Values:
- Customer-centricity
- Integrity and ethical conduct
- Respect and diversity
- Excellence and continuous learning
- Collaboration and teamwork
Work Style:
- Data-driven and analytical
- Innovative and strategic
- Collaborative and cross-functional
- Adaptable and responsive to change
Self-Assessment Questions:
- Do you have a proven track record of driving digital marketing campaigns and achieving measurable results?
- Are you comfortable working in a fast-paced, dynamic environment with multiple priorities?
- Do you thrive in a collaborative, cross-functional team setting?
ASSUMPTION: Kotak Mahindra Bank values candidates who are customer-focused, data-driven, and committed to continuous learning and improvement.
β οΈ Potential Challenges
- Managing multiple priorities and campaigns simultaneously
- Keeping up with industry trends and emerging technologies in digital marketing
- Collaborating effectively with cross-functional teams and stakeholders
- Navigating a large, complex organization with a diverse range of products and services
ASSUMPTION: The successful candidate will be able to balance multiple priorities, adapt to change, and thrive in a dynamic, collaborative work environment.
π Similar Roles Comparison
- This role is similar to a Digital Marketing Manager or Senior Digital Marketing Specialist within the banking or financial services industry
- However, this role focuses specifically on credit card products and requires a deep understanding of the banking industry and its unique marketing challenges
- Career progression may involve moving into a leadership role within the marketing department or expanding into related roles within the broader financial services sector
ASSUMPTION: Candidates should compare this role to similar digital marketing positions within the banking industry to better understand the unique requirements and opportunities.
π Sample Projects
- Developing and implementing a comprehensive digital acquisition strategy for a new credit card product launch
- Optimizing email marketing campaigns to improve open rates, click-through rates, and conversions
- Analyzing customer data to identify trends and opportunities for targeted marketing campaigns
ASSUMPTION: These sample projects illustrate the data-driven, strategic, and collaborative nature of the role, as well as the opportunity to drive meaningful impact on business outcomes.
β Key Questions to Ask During Interview
- Can you describe the current digital marketing landscape for Kotak Mahindra Bank's credit card products?
- How does this role collaborate with other departments, such as product management and risk, to enhance the customer journey?
- What are the most significant challenges facing the digital marketing team in the coming year, and how can this role address them?
- How does Kotak Mahindra Bank support the professional development and growth of its employees?
- What is the expected timeline for onboarding and ramping up in this role?
ASSUMPTION: These interview questions are designed to assess the candidate's understanding of the role, the company, and the industry, as well as their ability to contribute effectively to the team.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant digital marketing experience and achievements
- Write a compelling cover letter that demonstrates your enthusiasm for the role and your understanding of Kotak Mahindra Bank's products and services
- Prepare for behavioral and situational interview questions that assess your problem-solving skills, leadership, and adaptability
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.