📌 Core Information
🔹 Job Title: Vice President, Global Technology and Innovations Communications
🔹 Company: Citi
🔹 Location: New York, New York, United States
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: April 4, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing and driving communications efforts in partnership with ESPA and Technology & Business Enablement teams
- Supporting Technology leaders with their external profiles and managing internal communications
- Working directly with the head of Technology & Business Enablement on his regular internal communications to his team
- Making strategic risk assessment decisions, particularly considering the firm’s reputation and safeguarding Citi, its clients, and assets
ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and the ability to work effectively in a matrixed organization.
📋 Key Responsibilities
✅ Developing and driving both broad and targeted communications efforts in partnership with the ESPA and Technology & Business Enablement teams
✅ Working directly with the head of Technology & Business Enablement on his regular internal communications to his team
✅ Helping manage town halls, colleague engagement meetings, conferences, and written and video messages
✅ Supporting Technology leaders with their external profiles, including speaking engagements, social media, and media relations
✅ Working with both the content management system (intranet) and the team’s email distribution tool to upload, manage, and distribute content
✅ Making strategic risk assessment decisions, particularly considering the firm’s reputation and safeguarding Citi, its clients, and assets
ASSUMPTION: This role involves a high degree of responsibility and requires strong judgment, integrity, and maturity.
🎯 Required Qualifications
Education: Bachelor’s degree in business management, communications, marketing, or another related field
Experience: At least six years of increased responsibility for business management, preferably with a large and complex organization
Required Skills:
- Strong communications (written, verbal, and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
- Integrity, maturity, dependability, and a positive professional attitude
- Excellent organizational and project management skills
- Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization
- Track record of success in delivering high-quality work in a fast-paced and dynamic environment
Preferred Skills:
- Experience in a tech firm, financial services firm, or in-house technology group, working directly with tech teams to promote their work across a broader organization
ASSUMPTION: While a background in communications or marketing is required, experience in a tech firm or financial services firm is highly desirable for this role.
💰 Compensation & Benefits
Salary Range: $129,840 - $194,760 per year
Benefits:
- Medical, dental, and vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Working Hours: Full-time, typically 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the financial services sector. Actual compensation may vary based on factors such as experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services. Citi is a global financial services company with operations in more than 160 countries and jurisdictions. It provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, wealth management, investment banking, and commercial banking.
Company Size: 10,001+ employees. As a large organization, Citi offers opportunities for career growth and development, as well as the chance to work on a global scale.
Founded: 1812. Citi has a long history and a strong reputation in the financial services industry.
Company Description:
- Citi's mission is to serve as a trusted partner to its clients by responsibly providing financial services that enable growth and economic progress.
- Its core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of its clients.
- Citi is committed to privacy and provides information on its commitment at on.citi/privacy.
Company Specialties:
- Banking
- Commercial Banking
- Investment Banking
- Wealth Management
- Credit Cards
- Capital Markets
- Equity and Fixed Income Research
- Consumer Lending
- Cash Management
- Transaction Services
Company Website: www.citigroup.com
ASSUMPTION: Citi's size and global presence provide unique opportunities for employees, but also present challenges in terms of navigating a large and complex organization.
📊 Role Analysis
Career Level: This role is at the senior management level, requiring a high degree of experience and expertise in communications and project management.
Reporting Structure: The role reports directly to the head of Technology & Business Enablement and works closely with the ESPA team.
Work Arrangement: This is an on-site role, with the primary location in New York, New York. However, Citi offers flexible work arrangements, including hybrid and remote work, depending on the role and business needs.
Growth Opportunities:
- Citi offers opportunities for career growth and development within the organization.
- The global nature of the company provides opportunities to work on international projects and gain exposure to different markets.
- This role offers the opportunity to work closely with senior leadership and gain experience in strategic communications and stakeholder management.
ASSUMPTION: While this role is at the senior management level, there may be opportunities for growth and development within the organization, depending on performance and business needs.
🌍 Location & Work Environment
Office Type: Citi's headquarters is in New York City, with additional offices in over 160 countries and jurisdictions worldwide.
Office Location(s): 388 Greenwich Street, New York, New York 10013, US
Geographic Context:
- New York City is a major financial hub, providing ample opportunities for networking and professional development.
- The city offers a diverse range of cultural, recreational, and dining options.
- New York City has a humid subtropical climate, with hot summers and cold winters.
Work Schedule: Full-time, typically 40 hours per week. Citi offers flexible work arrangements, including hybrid and remote work, depending on the role and business needs.
ASSUMPTION: While this role is based in New York City, Citi's global presence may offer opportunities for international travel or remote work, depending on the role and business needs.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the hiring manager or HR representative
- On-site or virtual interview with the hiring manager and other team members
- Background check and reference check
- Job offer
Key Assessment Areas:
- Communication skills, both written and verbal
- Project management and organizational skills
- Strategic thinking and problem-solving abilities
- Cultural fit and alignment with Citi's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Be prepared to discuss your communication and project management experience in detail
- Research Citi's mission, values, and culture to demonstrate your fit for the organization
- Prepare questions to ask the interviewer about the role, team, and company
ATS Keywords: communications, project management, stakeholder management, strategic communications, senior management, financial services, global technology, innovations, Citi
ASSUMPTION: Citi's application process may vary depending on the role and business needs. It is essential to review the job posting and company website for the most accurate and up-to-date information.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, JIRA)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
- Content management systems (e.g., SharePoint, Drupal)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the team and business needs. Familiarity with common communication, project management, and content management tools is essential.
👔 Cultural Fit Considerations
Company Values:
- Responsibility
- Integrity
- Client Focus
- Expertise
- Teamwork
- Reputation
- Performance
- Diversity
- Inclusion
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Results-driven and focused on delivering high-quality work
- Adaptable and able to work effectively in a matrixed organization
Self-Assessment Questions:
- Do you have strong communication skills, both written and verbal, and the ability to influence senior executives?
- Are you comfortable working in a fast-paced, dynamic environment and able to deliver high-quality work under tight deadlines?
- Do you have experience working effectively in a team-based environment within a heavily matrixed organization?
- Are you able to make strategic risk assessment decisions, particularly considering the firm’s reputation and safeguarding Citi, its clients, and assets?
ASSUMPTION: Citi values diversity and inclusion, and seeks candidates who can contribute to a respectful and inclusive work environment.
⚠️ Potential Challenges
- The fast-paced and dynamic nature of the role may present challenges in managing multiple priorities and tight deadlines
- The heavily matrixed organization may present challenges in navigating complex reporting structures and stakeholder relationships
- The role requires a high degree of responsibility and may involve making strategic decisions with significant impact on the firm's reputation
- The competitive nature of the financial services industry may present challenges in standing out and making an impact in the role
ASSUMPTION: While this role presents unique opportunities for growth and development, it also comes with its own set of challenges that candidates should be prepared to face.
📈 Similar Roles Comparison
- This role is unique in its focus on global technology and innovations communications within a large financial services firm
- Similar roles in other industries may have a different focus, such as product marketing or public relations
- Career paths for this role may include progression into senior leadership positions within communications or transition into other areas of the business, such as strategy or operations
ASSUMPTION: While this role is unique in its focus, it shares similarities with other communications and senior management roles across various industries.
📝 Sample Projects
- Developing and executing a comprehensive communications plan for a major technology initiative, including internal and external communications, stakeholder engagement, and media relations
- Managing a team to produce a quarterly internal newsletter, featuring stories and updates on technology and innovations across the firm
- Collaborating with technology leaders to create and deliver presentations for industry conferences and events, highlighting Citi's leadership in technology and innovation
ASSUMPTION: These sample projects are intended to provide insight into the types of responsibilities and initiatives that may be required for this role. Actual projects may vary depending on business needs and priorities.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within Technology & Business Enablement and the ESPA team?
- How does this role fit into the broader communications strategy for Citi and its technology and innovations initiatives?
- What are the most pressing challenges facing the Technology & Business Enablement team, and how can this role help address them?
- What opportunities are there for growth and development within this role and the broader organization?
- How does Citi support work-life balance for its employees, particularly in a role that may require occasional travel or flexible work arrangements?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and helps you better understand the organization and its culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for your interview by researching Citi's mission, values, and culture, and practicing your communication and problem-solving skills
- If selected for the role, be prepared to provide references and complete a background check
- Follow up with the hiring manager or HR representative within one week of your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
