📌 Core Information
🔹 Job Title: Vice President, Global Technology and Innovations Communications
🔹 Company: Citi
🔹 Location: New York, United States
🔹 Job Type: Full-Time
🔹 Category: Communications and External Relations
🔹 Date Posted: April 4, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing and driving both broad and targeted communications efforts in partnership with the ESPA and Technology & Business Enablement teams
- Working directly with the head of Technology & Business Enablement on his regular internal communications to his team
- Managing town halls, colleague engagement meetings, conferences, and written and video messages
- Supporting Technology leaders with their external profiles, including speaking engagements, social media, and media relations
- Making strategic risk assessment decisions, particularly considering the firm’s reputation and safeguarding Citi, its clients, and assets
ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and the ability to work effectively in a fast-paced, matrixed organization.
📋 Key Responsibilities
✅ Develop and drive both broad and targeted communications efforts in partnership with the ESPA and Technology & Business Enablement teams
✅ Work directly with the head of Technology & Business Enablement on his regular internal communications to his team
✅ Help manage town halls, colleague engagement meetings, conferences, and written and video messages
✅ Support Technology leaders with their external profiles, including speaking engagements, social media, and media relations
✅ Make strategic risk assessment decisions, particularly considering the firm’s reputation and safeguarding Citi, its clients, and assets
ASSUMPTION: This role involves a high degree of collaboration and requires strong project management skills to juggle multiple priorities and deadlines.
🎯 Required Qualifications
Education: Bachelor’s degree in business management, communications, marketing, or another related field
Experience: At least six years of increased responsibility for business management, preferably with a large and complex organization
Required Skills:
- Proven ability to think creatively and deliver engaging solutions to communications needs
- Strong communications (written, verbal, and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
- Integrity, maturity, dependability, a positive professional attitude
- Excellent organizational and project management skills
- Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization
- Track record of success in delivering high-quality work in a fast-paced and dynamic environment
Preferred Skills:
- Experience in a tech firm, financial services firm, or in-house technology group, working directly with tech teams to promote their work across a broader organization
ASSUMPTION: Given the role's focus on technology and innovation, candidates with relevant industry experience will have a significant advantage.
💰 Compensation & Benefits
Salary Range: $129,840 - $194,760 per year
Benefits:
- Medical, dental, and vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Working Hours: Full-time position with standard business hours, potentially requiring flexibility for meetings and events
ASSUMPTION: The salary range provided is based on Citi's public postings and industry standards for similar roles. Actual compensation may vary based on factors such as skills, experience, and location.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services
Company Size: 10,001+ employees (Global), with a large presence in New York City
Founded: 1812, with a rich history and global footprint
Company Description:
- Citi's mission is to serve as a trusted partner to its clients by responsibly providing financial services that enable growth and economic progress
- Citi's core activities include safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of its clients
- Citi has a strong commitment to privacy and responsible business practices
Company Specialties:
- Banking
- Commercial Banking
- Investment Banking
- Wealth Management
- Credit Cards
- Capital Markets
- Equity and Fixed Income Research
- Consumer Lending
- Cash Management
- Transaction Services
Company Website: Citi Group
ASSUMPTION: Citi's extensive global presence and broad range of financial services offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid to Senior level, with potential for growth into leadership roles
Reporting Structure: Reports directly to the head of Technology & Business Enablement
Work Arrangement: On-site, with potential for occasional remote work for meetings and events
Growth Opportunities:
- Potential to work on high-profile, strategic projects with senior leadership
- Opportunities to develop expertise in technology and innovation communications
- Possibility to expand the role's scope and influence based on performance and organizational needs
ASSUMPTION: This role offers a unique blend of strategic communications and technology-focused work, providing a strong platform for career growth.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space in the heart of New York City
Office Location(s): 388 Greenwich Street, New York, New York 10013, US
Geographic Context:
- New York City offers a vibrant, multicultural environment with numerous amenities and attractions
- The office is conveniently located near public transportation, shopping, and dining options
- The city's fast-paced, dynamic atmosphere aligns well with the role's requirements
Work Schedule: Standard business hours with flexibility for meetings and events
ASSUMPTION: The role's on-site nature allows for better collaboration and integration with the Technology & Business Enablement team and Citi's broader organization.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with a member of the HR team
- On-site or virtual interview with the hiring manager and potential team members
- Final interview with senior leadership
Key Assessment Areas:
- Communication skills, both written and verbal
- Strategic thinking and problem-solving abilities
- Cultural fit and alignment with Citi's values
- Experience and expertise in technology and innovation communications
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of Citi's business and the Technology & Business Enablement team's work
- Prepare examples of your past communications work, particularly those involving technology or innovation
ATS Keywords: Communications, strategy, technology, innovation, stakeholder management, project management, teamwork, leadership, Citi, ESPA, Technology & Business Enablement
ASSUMPTION: Citi's application process is designed to assess candidates' skills, experience, and cultural fit for the role and the organization.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, JIRA)
- Communications and collaboration platforms (e.g., Slack, Microsoft Teams)
- Social media management tools (e.g., Hootsuite, Buffer)
ASSUMPTION: The role may require proficiency in industry-specific tools and technologies, depending on the Technology & Business Enablement team's needs.
👔 Cultural Fit Considerations
Company Values:
- Client Centricity
- Responsibility
- Integrity
- Accountability
- Teamwork
- Diversity
- Inclusion
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Results-driven and focused on delivering high-quality work
- Adaptable and open to feedback
Self-Assessment Questions:
- How do you ensure that your communications align with Citi's values and brand guidelines?
- Can you provide an example of a time when you had to manage multiple projects and priorities effectively?
- How do you approach building and maintaining strong relationships with stakeholders, particularly in a matrixed organization?
ASSUMPTION: Citi values candidates who demonstrate a strong cultural fit, with a focus on client centricity, integrity, and teamwork.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced, dynamic environment
- Navigating a large, complex organization with a heavily matrixed structure
- Balancing the need for strategic, long-term communications with immediate, tactical demands
- Working effectively with senior leadership and stakeholders across various teams and functions
ASSUMPTION: These challenges can be mitigated through strong project management skills, effective communication, and a proactive, solutions-oriented approach.
📈 Similar Roles Comparison
- This role is unique in its focus on technology and innovation communications within a global financial services firm
- Compared to similar roles in tech firms or in-house technology groups, this position offers a broader range of communications channels and stakeholders
- Career progression may involve moving into leadership roles within Citi's communications organization or transitioning into a more specialized technology-focused role
ASSUMPTION: This role offers a unique blend of strategic communications and technology-focused work, providing a strong platform for career growth and development.
📝 Sample Projects
- Developing and executing a comprehensive internal communications plan for a major technology initiative
- Managing a high-profile external communications campaign for a Citi technology leader's speaking engagement at a major industry conference
- Creating and implementing a social media strategy to raise awareness of Citi's technology and innovation efforts among key stakeholders
ASSUMPTION: These sample projects illustrate the role's focus on strategic, impactful communications that drive engagement and understanding of Citi's technology and innovation initiatives.
❓ Key Questions to Ask During Interview
- Can you describe the Technology & Business Enablement team's upcoming priorities and how this role will support them?
- How does this role collaborate with other communications teams within Citi, and what are the key priorities for these partnerships?
- What are the most significant challenges facing the Technology & Business Enablement team, and how can this role help address them through effective communications?
- How does Citi support the professional development and growth of its communications team members?
- What are the key performance indicators (KPIs) for this role, and how will my success be measured?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and helps you better understand the organization and its priorities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your past communications work, particularly those involving technology or innovation
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
