π Core Information
πΉ Job Title: Vice President - Internal Communications
πΉ Company: NewYork-Presbyterian Hospital
πΉ Location: New York, New York
πΉ Job Type: Full-Time
πΉ Category: Healthcare
πΉ Date Posted: April 7, 2025
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Leading the development and execution of the company's Internal Communication strategy
- Collaborating with senior executives and key stakeholders to ensure messaging is clear, consistent, and aligned with business goals
- Managing Communications staff and content experts to execute strategies across multiple channels and sites
- Spearheading Communications Campaigns throughout the enterprise
ASSUMPTION: This role requires a strategic mindset, excellent communication skills, and the ability to manage teams in a dynamic, deadline-driven environment.
π Key Responsibilities
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Develop and implement Hospital-wide Communications strategies, including organizational announcements, town hall remarks, HR communications, and company news
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Drive strategic communications planning and counsel operational areas in identifying effective communication opportunities
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Develop and implement integrated communications plans, employing integrated themes, strategies, and tactics
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Collaborate with Hospital leadership to enhance their visibility with staff and facilitate staff feedback to management
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Manage crisis communications as needed, in partnership with the Chief of Staff
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Champion Communications at NYP and ensure the Communications function is represented in planning for all Hospital-wide initiatives
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Oversee Communications planning for key Hospital initiatives, regulatory visits, and construction activities impacting patients
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Develop and edit Communications materials and presentations to ensure consistency with Hospital messaging
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Manage Communications staff and work with outside vendors as required
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In partnership with Marketing and Patient Centered Care, develop patient information to support We Put Patients First
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Recruit, select, and orient employees in assigned areas, providing work direction, conducting on-the-job training, and monitoring performance
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Perform all duties inherent to managerial role, including hiring, training, evaluation, and termination of assigned staff
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Perform other special projects and duties as assigned
ASSUMPTION: This role involves a high degree of collaboration, strategic thinking, and project management, with a focus on internal stakeholder engagement.
π― Required Qualifications
Education: B.A. or B.S. in Journalism, Communications, Marketing, or related field (Required)
Experience: 10+ years of experience in the field of Communications (Required)
Required Skills:
- Ability to think creatively, problem solve, plan, and operationalize plans across multiple sites (Required)
- Ability to effectively interact with senior leadership and interface with all levels of the organization (Required)
- Outstanding oral and written communication skills (Required)
- Ability to manage staff in detail-oriented, team-based, and deadline-driven environment (Required)
- Excellent computer skills, including PowerPoint (Required)
- Excellent customer service and interpersonal skills (Required)
Preferred Skills:
- Experience in healthcare communications (Preferred)
- Bilingual or multilingual skills (Preferred)
ASSUMPTION: While not explicitly stated, experience in healthcare communications and bilingual/multilingual skills could be beneficial for this role.
π° Compensation & Benefits
Salary Range: $250,000 - $300,000/annual
Benefits:
- Comprehensive Benefits
- Competitive Benefits
- Personal Growth Opportunities
- Professional Growth Opportunities
Working Hours: Full-time, Monday - Friday, with on-call responsibilities as needed
ASSUMPTION: The salary range provided is based on the job listing and is typical for a Vice President-level role in the Communications field within the New York metropolitan area.
π Applicant Insights
π Company Context
Industry: Healthcare, specifically hospitals and health care services
Company Size: 10,001+ employees, providing a large and diverse work environment with ample opportunities for career growth and development
Founded: 1771, with a rich history and reputation for excellence in patient care and medical research
Company Description:
- NewYork-Presbyterian is a leading not-for-profit hospital, consistently ranked among the best hospitals in the United States
- The hospital is affiliated with two world-renowned medical schools: Weill Cornell Medicine and Columbia University College of Physicians and Surgeons
- NewYork-Presbyterian offers a wide range of services, including cancer, cardiac, digestive diseases, emergency medicine, geriatrics, neurosciences, orthopedics, surgery, pediatrics, psychiatry, transplant, vascular, and women's health
Company Specialties:
- Cancer
- Cardiac
- Digestive diseases
- Emergency medicine
- Geriatrics
- Neurosciences
- Orthopedics
- Surgery
- Pediatrics
- Psychiatry
- Transplant
- Vascular
- Women's health
Company Website: http://www.nyp.org/careers
ASSUMPTION: NewYork-Presbyterian is a large, complex organization with a wide range of specialties and services, requiring strong communication and project management skills to navigate successfully.
π Role Analysis
Career Level: Executive/Management
Reporting Structure: Reports directly to the Chief of Staff, with oversight of Communications staff and content experts
Work Arrangement: On-site, with potential for remote work during non-essential times
Growth Opportunities:
- Potential to advance within the Communications department or explore other leadership roles within the organization
- Opportunities to collaborate with and learn from renowned medical professionals and researchers
- Access to professional development and training programs
ASSUMPTION: This role offers significant growth potential, both within the Communications department and across the broader organization.
π Location & Work Environment
Office Type: Multiple locations across the New York metropolitan area, with the primary office at NewYork-Presbyterian/Weill Cornell Medical Center
Office Location(s): 525 E 68th St, New York, New York 10065, US
Geographic Context:
- New York City offers a diverse and vibrant cultural scene, with numerous attractions, restaurants, and entertainment options
- The city is known for its fast-paced environment, providing ample opportunities for networking and professional growth
- New York City has a high cost of living, with housing, transportation, and other expenses generally higher than the national average
Work Schedule: Full-time, Monday - Friday, with on-call responsibilities as needed
ASSUMPTION: The work environment is dynamic, fast-paced, and collaborative, with a strong focus on teamwork and stakeholder engagement.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the hiring manager and other key stakeholders
- Final interview with the Chief of Staff or another senior leader
- Background check and reference check
Key Assessment Areas:
- Communication skills, both written and verbal
- Strategic thinking and planning abilities
- Leadership and team management skills
- Cultural fit and alignment with NewYork-Presbyterian's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your understanding of NewYork-Presbyterian's mission, values, and culture in your application materials
- Prepare examples of your past accomplishments in internal communications, strategic planning, and team management
- Research the organization and its recent initiatives to show your enthusiasm and engagement
ATS Keywords: Internal Communications, Strategic Planning, Crisis Communications, Team Management, Content Development, Stakeholder Engagement, Presentation Skills, Customer Service, Interpersonal Skills, Creative Thinking, Problem Solving, Deadline Management, Communication Skills, HR Communications, Organizational Announcements, Campaign Development
ASSUMPTION: The application process is competitive, and strong communication skills, strategic thinking, and relevant experience are essential for success.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Project management tools (e.g., Asana, Trello, Microsoft Project)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
- CMS and intranet platforms (e.g., SharePoint, Jive, Confluence)
ASSUMPTION: Proficiency in Microsoft Office Suite and project management tools is required, while experience with specific communication and collaboration platforms may be beneficial.
π Cultural Fit Considerations
Company Values:
- Excellence
- Innovation
- Respect
- Teamwork
- Integrity
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Results-driven and goal-oriented
- Adaptable and flexible
Self-Assessment Questions:
- How do you embody NewYork-Presbyterian's values in your daily work?
- Can you provide an example of a time when you successfully managed a team through a significant change or challenge?
- How do you approach strategic planning and execution in a complex, multi-site organization like NewYork-Presbyterian?
ASSUMPTION: NewYork-Presbyterian values a strong cultural fit, with an emphasis on collaboration, innovation, and excellence.
β οΈ Potential Challenges
- Managing multiple stakeholders and competing priorities in a large, complex organization
- Balancing strategic thinking and planning with day-to-day tactical execution
- Adapting to a fast-paced, dynamic work environment with shifting priorities
- Managing a team in a detail-oriented, deadline-driven environment
ASSUMPTION: This role presents unique challenges that require strong communication, project management, and leadership skills to navigate successfully.
π Similar Roles Comparison
- Compared to other Internal Communications roles, this position offers a broader scope and higher level of responsibility, with direct reporting to the Chief of Staff
- In the healthcare industry, this role is unique in its focus on internal communications, with a wide range of specialties and services to consider
- Career progression may involve moving into other leadership roles within the Communications department or exploring opportunities across the broader organization
ASSUMPTION: This role offers a unique blend of strategic thinking, project management, and stakeholder engagement, with significant growth potential within the organization.
π Sample Projects
- Developing and executing a comprehensive internal communications plan for a major organizational restructuring or merger
- Managing a team to create and distribute regular newsletters, updates, and announcements across multiple channels and sites
- Spearheading a crisis communications campaign in response to a significant event or incident
ASSUMPTION: These sample projects illustrate the strategic, collaborative, and dynamic nature of the role, requiring strong communication, project management, and leadership skills.
β Key Questions to Ask During Interview
- How does this role fit into the organization's long-term strategic plans for internal communications?
- What are the key priorities for the first 90 days in this role?
- How does the Communications department collaborate with other departments and teams within the organization?
- What opportunities are there for professional development and growth within the Communications department and the broader organization?
- How does NewYork-Presbyterian support work-life balance for its employees?
ASSUMPTION: These questions demonstrate your interest in the role, the organization, and your long-term career growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through http://www.nyp.org/careers
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your past accomplishments in internal communications, strategic planning, and team management
- Research the organization and its recent initiatives to show your enthusiasm and engagement
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.