📌 Core Information
🔹 Job Title: Vice President of Client Engagement and Marketing
🔹 Company: CAI
🔹 Location: United States
🔹 Job Type: Full Time
🔹 Category: Pharmaceutical Manufacturing
🔹 Date Posted: June 5, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading global client engagement, account management, and marketing functions
- Establishing and overseeing account management processes
- Directing business development strategy and enhancing sales capabilities
- Providing leadership and mentoring to cross-functional teams
- Collaborating with executive leadership to drive business growth
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a proven track record in sales and marketing to drive global business development and client engagement.
📋 Key Responsibilities
✅ Lead CAI’s global client engagement, account management, and marketing functions
✅ Establish and oversee account management processes and activities
✅ Support and contribute to global forecasts, annual business planning, and strategic updates
✅ Lead sales strategy discussions, coach on cross-selling and upselling, and increase visibility of CAI’s services
✅ Enhance competitiveness through impactful presentations and support materials
✅ Manage and oversee the Proposal Support team
✅ Submit an annual global business development plan and budget
✅ Report directly to the Chief Executive Officer
ASSUMPTION: This role involves a high degree of strategic planning, leadership, and cross-functional collaboration to drive business growth and client satisfaction.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (MBA preferred)
Experience: Proven experience in sales leadership, account management, business development strategy, and marketing at a senior level
Required Skills:
- Proven experience leading global or regional sales and account management functions
- Experience developing and executing strategic business development plans, sales processes, and marketing plans
- Proficiency in delivering effective and winning proposals and bid defenses
- Ability to establish and oversee account management processes
- Experience with dotted-line management of cross-functional or geographically dispersed teams
- Strong leadership skills with the ability to coach and mentor team members in sales techniques
- Ability to support and contribute to global forecasts, annual planning cycles, and strategic business updates
- Experience in creating and maintaining business development training programs and toolkits
- Strong presentation and communication skills to promote visibility of CAI's services and milestones to internal and external stakeholders
- Ability to craft and deliver global account management plans and drive outcomes
- Proficiency in developing tools, templates, and content that support sales and business development activities
- Ability to enhance competitive positioning through innovative and timely sales materials
- Ability to create and submit an annual global client engagement and marketing plan and associated budget
- Comfortable developing and delivering meaningful and actionable reports for all stakeholders
Preferred Skills:
- Familiarity with relevant industry trends and ability to translate market needs into sales strategies and service offerings
- Comfortable reporting to executive leadership (e.g., CEO) and contributing to high-level business decisions
ASSUMPTION: Candidates should have extensive experience in sales leadership, account management, business development strategy, and marketing, with a proven track record of driving global business growth and client engagement.
💰 Compensation & Benefits
Salary Range: $200,000 - $250,000 per year (based on industry standards for a VP of Marketing role with 10+ years of experience in the pharmaceutical manufacturing industry)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Tuition reimbursement
- Employee assistance program
- Gym membership reimbursement
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range is estimated based on industry standards for a VP of Marketing role with 10+ years of experience in the pharmaceutical manufacturing industry. Actual compensation may vary based on the candidate's qualifications and the company's internal structures.
📌 Applicant Insights
🔍 Company Context
Industry: CAI operates in the pharmaceutical manufacturing industry, focusing on accelerating operational readiness and excellence in critical environments.
Company Size: CAI is a mid-sized company with approximately 800 employees worldwide, providing a collaborative and dynamic work environment.
Founded: CAI was established in 1996 and has grown year over year, demonstrating a strong track record of success and stability.
Company Description:
- CAI is a professional services company that combines top-tier talent with the latest technology to deliver projects on time and within budget
- Committed to continuous improvement, real connections, and the highest standards, aiming to lead the industry and build the future
- Focuses on owner's project management, continuous improvement, asset management, maintenance & reliability, risk management, building Cx, energy management, automation, full scale operations, consulting, operational excellence, and human performance
Company Specialties:
- Owner's Project Management
- Continuous Improvement
- Asset Management
- Maintenance & Reliability
- Risk Management
- Building Cx
- Energy Management
- Automation
- Full Scale Operations
- Consulting
- Operational Excellence
- and Human Performance
Company Website: CAIReady.com
ASSUMPTION: CAI's focus on continuous improvement, real connections, and the highest standards creates an environment that values innovation, collaboration, and excellence.
📊 Role Analysis
Career Level: Executive (VP) level, reporting directly to the Chief Executive Officer
Reporting Structure: The VP will provide leadership and mentoring to Directors of Client Engagement (DCEs) worldwide and manage the Proposal Support team
Work Arrangement: On-site, with potential for occasional remote work or hybrid arrangements
Growth Opportunities:
- Potential to advance to a C-level position within the company
- Ability to shape and grow the global client engagement and marketing functions
- Opportunities to expand the role's scope and influence as CAI continues to grow and evolve
ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to shape the global client engagement and marketing functions and advance within the organization.
🌍 Location & Work Environment
Office Type: CAI has multiple offices worldwide, with the headquarters located in Indianapolis, Indiana
Office Location(s): Indianapolis, Indiana (headquarters), Swords, Ireland, Singapore, Shanghai, and Melbourne
Geographic Context:
- CAI's global presence allows for international collaboration and exposure
- The United States office is located in Indianapolis, Indiana, offering a midwestern work environment with a lower cost of living compared to coastal cities
- The city is home to a diverse range of industries, including pharmaceuticals, healthcare, and logistics
Work Schedule: Full-time (40 hours per week), with potential for flexible arrangements
ASSUMPTION: CAI's global offices provide opportunities for international collaboration and exposure, with a midwestern work environment in the United States headquarters.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the HR team
- In-depth interviews with hiring managers and team members
- Final round interviews with executive leadership
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Sales and marketing strategy development
- Leadership and management skills
- Communication and presentation abilities
- Problem-solving and analytical skills
- Cultural fit and alignment with CAI's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for behavioral interview questions focusing on leadership, sales strategy, and marketing initiatives
- Research CAI's industry, company culture, and values to demonstrate your fit and enthusiasm for the role
- Be ready to discuss your approach to global business development, account management, and marketing strategy
- Follow up with the hiring manager after each interview round to reiterate your interest and ask any questions you may have
ATS Keywords: Sales Leadership, Account Management, Business Development Strategy, Marketing, Strategic Planning, Training Programs, Client Engagement, Communication Skills, Proposal Development, Team Management, Competitive Positioning, Reporting, Coaching, Presentation Skills, Relationship Building, Market Analysis
ASSUMPTION: CAI's interview process focuses on assessing candidates' strategic thinking, leadership skills, and cultural fit, with a strong emphasis on sales and marketing strategy development.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Marketing automation tools (e.g., Marketo, Pardot)
- Project management software (e.g., Asana, Trello)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
- Presentation software (e.g., PowerPoint, Google Slides)
ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role, with a focus on CRM, marketing automation, project management, data analysis, and presentation software.
👔 Cultural Fit Considerations
Company Values:
- Act with integrity
- Serve each other
- Serve society
- Work for our future
Work Style:
- Collaborative and team-oriented
- Focused on continuous improvement and innovation
- Results-driven and accountable
- Adaptable and responsive to change
Self-Assessment Questions:
- How do you align with CAI's core values, particularly 'Act with integrity' and 'Serve each other'?
- How do you approach continuous improvement and innovation in your work?
- How do you balance big-picture concerns with day-to-day activities to drive growth and success?
ASSUMPTION: CAI values a strong cultural fit, with an emphasis on integrity, collaboration, continuous improvement, and accountability.
⚠️ Potential Challenges
- Managing a global team with diverse time zones and cultural backgrounds
- Balancing strategic planning with day-to-day account management activities
- Adapting to a dynamic and evolving business environment
- Meeting and exceeding ambitious sales and revenue targets
- Navigating a complex and competitive pharmaceutical manufacturing industry
ASSUMPTION: This role presents unique challenges, including global team management, strategic planning, and navigating a competitive industry, requiring a strong and adaptable leader.
📈 Similar Roles Comparison
- Unlike traditional marketing roles, this position emphasizes sales strategy, account management, and global business development
- CAI's focus on operational readiness and excellence in critical environments differentiates it from other professional services firms
- Career progression in this role may lead to C-level positions within the company, offering significant growth potential
ASSUMPTION: This role combines elements of marketing, sales, and strategic planning, with a unique focus on operational readiness and excellence in critical environments.
📝 Sample Projects
- Developing and executing a global marketing strategy to increase CAI's brand awareness and market share
- Creating and implementing a global account management plan to drive client satisfaction and retention
- Leading a team to deliver a winning proposal in response to a major RFP, resulting in a significant new business opportunity
ASSUMPTION: These sample projects demonstrate the strategic, leadership, and collaborative aspects of the role, focusing on global business development, account management, and marketing initiatives.
❓ Key Questions to Ask During Interview
- How does CAI support the growth and development of its employees?
- What are the key priorities for this role in the first 90 days?
- How does CAI measure and track the success of its global business development efforts?
- What are the most significant challenges facing the company in the next 12-24 months, and how can this role contribute to addressing them?
- How does CAI foster a culture of innovation and continuous improvement?
ASSUMPTION: Asking these questions will help you understand CAI's priorities, challenges, and culture, enabling you to assess your fit and make an informed decision about the role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for behavioral interview questions focusing on leadership, sales strategy, and marketing initiatives
- Research CAI's industry, company culture, and values to demonstrate your fit and enthusiasm for the role
- Be ready to discuss your approach to global business development, account management, and marketing strategy
- Follow up with the hiring manager after each interview round to reiterate your interest and ask any questions you may have
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
