📌 Core Information
🔹 Job Title: VP, Acquisition Strategy Implementation Lead (L12)
🔹 Company: Synchrony
🔹 Location: Remote (Central Region IN, Northern Region IN, Southern Region IN, Eastern Region IN, Hyderabad IN)
🔹 Job Type: Full-Time
🔹 Category: Credit, Financial Services
🔹 Date Posted: 2025-05-22
🔹 Experience Level: 10+ years
🔹 Remote Status: Hybrid (with specific working hours)
🚀 Job Overview
Key aspects of this role include:
- Leading the Acquisition Strategy Implementation team to control credit and fraud losses at the acquisition stage.
- Collaborating with various teams to ensure streamlined approaches to coding, testing, and compliance.
- Providing thought leadership and managing a team of 16 members.
- Working on major business initiatives that contribute to Synchrony's growth and productivity objectives.
ASSUMPTION: This role requires a strong understanding of change management, regulatory compliance, and strategic planning to prioritize work and ensure successful implementation.
📋 Key Responsibilities
✅ Lead the Acquisition Strategy Implementation team, including responsibility for:
- Implementation of changes catering to incoming applications through multiple acquisition channels.
- Acquisitions fraud strategy implementation and platform upgrades.
- Coding, testing, and validating all application changes.
- Scoping, code development, deployment of strategy implementation changes, and post-implementation validations/checkpoints.
- Leading and approving implementation design solutions and providing Level of Effort for scoping and scheduling.
✅ Partner with acquisition strategy teams, technology teams, business owners, and process owners to determine strategy implementation requirements and develop streamlined approaches to coding, unit testing, and queuing processes.
✅ Ensure regulatory, compliance, and Synchrony internal audit mandates are followed in the strategy implementation process.
✅ Ensure design, test, implementation, and validation processes are reliable, sustainable, repeatable, and auditable.
✅ Hire, train, develop, manage, and retain resources, and lead automation efforts to ensure successful implementation.
✅ Provide thought leadership in various initiatives/projects and share best practices.
✅ Own the complete life cycle of all change tickets, including strategy change tickets and run board change tickets, and provide timely updates to stakeholders as needed.
ASSUMPTION: This role requires a high level of attention to detail, strong communication skills, and the ability to manage multiple priorities while working under pressure.
🎯 Required Qualifications
Education: Bachelor’s degree
Experience: 10+ years of credit experience (development in platform experience), or in lieu of a degree, 12+ years of credit experience (development in platform experience).
Required Skills:
- Strong technical abilities and hands-on experience with strategy implementation platforms (FICO DMP, Open L, Experian Power Curve /TRAID).
- 3+ years of data warehouse experience, 2+ years of project and people management experience, and 5+ years of design, test, and control experience within environments that process large amounts of data.
- Minimum 1 year of experience using SAS, SQL, Unix, Mainframe, VBA, and Excel.
- Demonstrated ability to effectively communicate and present business results to management.
- Demonstrated project management experience with extreme attention to detail, report accuracy, data integrity, and team focus.
- Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users.
- Ability to work under pressure, meet deadlines, and manage project details while balancing multiple priorities.
Preferred Skills:
- MBA/MSc in an analytical field.
- Advance SAS/SQL, COBOL, JCL, Java, C, C++ programming capability/proficiency.
- Credit card or unsecured consumer lending experience.
- Understanding of financial analysis (i.e., profit calculations, ROI, and cost/benefit analysis).
- Demonstrated ability to build and lead high-performing teams.
ASSUMPTION: Applicants should have a strong background in credit, data management, and project management, with a proven track record of successful strategy implementation.
💰 Compensation & Benefits
Salary Range: $150,000 - $200,000 (based on industry standards for a VP level role in the financial services sector with 10+ years of experience)
Benefits:
- Flexibility and Choice
- Best-in-class Employee Benefits
- Career Advancement
- Upskilling Opportunities
Working Hours: This role qualifies for Enhanced Flexibility and Choice, requiring the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). The remaining hours will be flexible for the employee to choose.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically consumer finance, payments, promotional financing, installment lending, savings products, banking, and online banking.
Company Size: 10,001+ employees (globally), with a significant presence in India. Being part of a large organization offers opportunities for career growth and exposure to diverse perspectives.
Founded: Synchrony was founded in 1932 and has since grown to become a leading provider of consumer financing solutions.
Company Description:
- Synchrony is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites.
- The company partners with a wide range of industry-leading companies across retail, health and wellness, home, auto, and more.
- Synchrony celebrates diversity, with ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.
Company Specialties:
- Consumer financing
- Credit services
- Payment solutions
- Data-driven insights
Company Website: https://www.synchrony.com
ASSUMPTION: Synchrony's extensive experience and diverse portfolio of products and services provide a strong foundation for growth and innovation.
📊 Role Analysis
Career Level: This role is at the Vice President level, indicating significant experience and responsibility.
Reporting Structure: The role reports directly to the Head of Acquisition Strategy Implementation and has a team of 16 members reporting to them.
Work Arrangement: This role is hybrid, with specific working hours aligned with US Eastern Time.
Growth Opportunities:
- Potential to work on major business initiatives and contribute to Synchrony's growth and productivity objectives.
- Opportunities to collaborate with various teams and stakeholders, expanding professional networks and skillsets.
- Potential to advance to senior leadership roles within the organization.
ASSUMPTION: This role offers a unique opportunity to work on strategic initiatives and drive meaningful change within the organization.
🌍 Location & Work Environment
Office Type: Remote, with the option to work from any of Synchrony's offices in India (Hyderabad, Kettering, Charlotte, Chicago).
Office Location(s): Hyderabad IN, Kettering OH, Charlotte NC, Chicago IL
Geographic Context:
- Hyderabad, India: A major tech hub with a thriving startup ecosystem and a large talent pool.
- Kettering, Ohio: Home to Synchrony's largest US operations center.
- Charlotte, North Carolina: A major financial center with a growing tech industry.
- Chicago, Illinois: Synchrony's global headquarters, offering opportunities for exposure to senior leadership and strategic decision-making.
Work Schedule: This role follows a hybrid work arrangement with specific working hours aligned with US Eastern Time.
ASSUMPTION: The remote work option provides flexibility and the opportunity to work from various locations, while the hybrid arrangement ensures collaboration and face-to-face interaction when needed.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Behavioral and technical assessments
- Final round interviews with hiring managers and/or senior leadership
- Background check and offer extension
Key Assessment Areas:
- Technical skills and experience with strategy implementation platforms
- Project management and leadership skills
- Problem-solving and analytical skills
- Communication and interpersonal skills
- Cultural fit and alignment with Synchrony's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Demonstrate your understanding of the role and Synchrony's business by providing specific examples of how your background and skills make you a strong fit.
- Prepare for behavioral and technical assessments by reviewing common interview questions and practicing your responses.
ATS Keywords: Strategy implementation, FICO DMP, Open L, Experian Power Curve, TRAID, project management, data warehouse, SAS, SQL, Unix, Mainframe, VBA, Excel, credit experience, regulatory compliance, change management
ASSUMPTION: Synchrony's application process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit, with a focus on finding the best fit for the role and the organization.
🛠️ Tools & Technologies
- FICO DMP
- Open L
- Experian Power Curve /TRAID
- SAS
- SQL
- Unix
- Mainframe
- VBA
- Excel
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Put People First
- Act with Integrity
- Deliver with Excellence
- Innovate and Adapt
- Collaborate and Win Together
Work Style:
- Data-driven and analytical
- Collaborative and team-oriented
- Agile and adaptable
- Results-focused and accountable
Self-Assessment Questions:
- Do you align with Synchrony's core values, particularly 'Put People First' and 'Act with Integrity'?
- Are you comfortable working in a hybrid environment with specific working hours aligned with US Eastern Time?
- Do you thrive in a fast-paced, dynamic work environment that requires strong project management and leadership skills?
ASSUMPTION: Applicants should assess their fit with Synchrony's values and work style to ensure a successful and fulfilling career at the company.
⚠️ Potential Challenges
- Managing a team of 16 members remotely, requiring strong leadership and communication skills.
- Balancing multiple priorities and working under pressure to meet deadlines.
- Navigating a large organization with diverse teams and stakeholders, requiring strong collaboration and communication skills.
- Keeping up with industry trends and regulatory changes, requiring continuous learning and adaptation.
ASSUMPTION: These challenges can be overcome with strong leadership, effective communication, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- This role is unique in its focus on strategy implementation and thought leadership within the acquisition stage of the credit lifecycle.
- Compared to related roles in credit risk management or portfolio management, this role requires a stronger focus on strategy development and implementation.
- Career paths for this role may include advancement to senior leadership positions within the credit or financial services sectors.
ASSUMPTION: Applicants should consider their long-term career goals and how this role aligns with their desired career path.
📝 Sample Projects
- Leading a team to implement a new strategy for acquisitions fraud detection and prevention.
- Collaborating with business owners and process owners to streamline coding, testing, and queuing processes for incoming applications.
- Developing and implementing a comprehensive testing strategy for a new decision engine, ensuring accurate and timely delivery with regulatory and compliance mandates.
ASSUMPTION: These sample projects demonstrate the range of responsibilities and the level of strategic thinking required for success in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics, and how this role fits within the broader organization?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role collaborate with other teams and stakeholders, and what are the key challenges in ensuring effective communication and coordination?
- What opportunities are there for professional development and growth within this role and the organization?
- How does the company support work-life integration, and what resources are available to employees to maintain a healthy work-life balance?
ASSUMPTION: Asking these questions demonstrates your interest in the role and your commitment to ensuring a strong fit with the company and its culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role, emphasizing your technical expertise and leadership abilities.
- Prepare for behavioral and technical assessments by reviewing common interview questions and practicing your responses.
- If selected, be prepared to provide examples of your work and demonstrate your problem-solving skills during the interview process.
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
