📌 Core Information
🔹 Job Title: VP, Associate Communications - Retirement Solutions
🔹 Company: TIAA
🔹 Location: Dallas, TX, USA (with remote flexibility)
🔹 Job Type: Full-Time
🔹 Category: Corporate Communications
🔹 Date Posted: 2025-04-23
🔹 Experience Level: 10+ years
🔹 Remote Status: Hybrid (on-site and remote)
🚀 Job Overview
Key aspects of this role include:
- Leading internal communications for business areas to drive associate understanding and connection to strategy
- Providing strategic communications counsel to senior leaders
- Developing communications plans and messaging that inform and engage associates
- Coaching and counseling senior leaders on effective communication approaches
- Proactively raising creative, innovative communications solutions and best practices
ASSUMPTION: This role requires a high level of strategic thinking, communication skills, and leadership to effectively drive internal communications and engage associates.
📋 Key Responsibilities
✅ Establish a comprehensive internal communications strategy for the business area(s), in partnership with senior leaders and business partners and in alignment with strategic goals
✅ Coach and counsel senior leaders on effective communication approaches
✅ Guide and direct supporting communication resources/team members to plan and develop impactful messaging to associates and ensure consistency of messaging
✅ Proactively raise creative, innovative communications solutions and best practices
✅ Effectively leverage a mix of internal communication channels to deliver messaging
✅ Evaluate internal communications metrics and associate feedback and leverage this data to continuously improve communications
✅ Partner with external communications team members to ensure coordinated and consistent internal and external messaging
ASSUMPTION: This role involves a high degree of collaboration with senior leaders, business partners, and communication team members to ensure effective and consistent messaging across various channels.
🎯 Required Qualifications
Education: University degree preferred
Experience: 8+ years required; 10+ years preferred
Required Skills:
- Proven experience in internal communications, preferably within a corporate environment
- Excellent communication and interpersonal skills
- Strong strategic thinking and planning abilities
- Proven ability to coach and counsel senior leaders
- Familiarity with retirement solutions and TIAA products/services is a plus
Preferred Skills:
- Experience in a similar role within the financial services industry
- Bilingual or multilingual skills
ASSUMPTION: Candidates with relevant experience in corporate communications, particularly within the financial services industry, will be well-suited for this role.
💰 Compensation & Benefits
Salary Range: $174,000 - $237,000 per year
Benefits:
- Retirement program
- Health offerings
- Wellness offerings
- Work life offerings
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for the role
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles within the financial services sector. Actual compensation may vary based on factors such as relevant experience, time in role, and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically retirement solutions and asset management
Company Size: 10,001+ employees (large enterprise)
Founded: 1918, with a rich history in serving educators and expanding to other sectors
Company Description:
- TIAA is a market-leading retirement company focused on delivering secure retirements for its clients
- Founded to help educators retire with dignity, TIAA now serves a broad range of clients, including those in healthcare, nonprofits, and corporate sectors
- TIAA offers a wide range of retirement services, including pensions, insurance, and investment services
Company Specialties:
- Retirement Plans
- IRAs
- Mutual Funds
- Life Insurance
- 529 college savings plans
- Brokerage Services
Company Website: www.tiaa.org
ASSUMPTION: TIAA's extensive experience and broad client base provide a stable and diverse work environment for employees.
📊 Role Analysis
Career Level: Executive (VP level)
Reporting Structure: This role reports directly to the SVP of Communications and works closely with senior leaders across various business areas
Work Arrangement: Hybrid (on-site and remote), with flexibility for the role
Growth Opportunities:
- Potential to advance within the communications department or explore other opportunities within TIAA
- Chance to work on high-impact projects and initiatives that drive business outcomes
- Opportunity to develop leadership and coaching skills by working with senior leaders
ASSUMPTION: This role offers significant growth potential for candidates looking to advance their careers in corporate communications within a large enterprise.
🌍 Location & Work Environment
Office Type: Corporate headquarters with multiple locations across the United States
Office Location(s): Dallas, TX; Charlotte, NC; Iselin, NJ; New York, NY; Waltham, MA
Geographic Context:
- Dallas, TX: A major metropolitan area with a diverse economy and a growing job market
- Charlotte, NC: A major financial hub with a strong job market and a lower cost of living compared to other major cities
- Iselin, NJ: A suburban area near New York City, offering a mix of urban and suburban living
- New York, NY: A global financial capital with a fast-paced and competitive job market
- Waltham, MA: A suburban area near Boston, with a mix of corporate and tech jobs
Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for the role
ASSUMPTION: The remote flexibility offered for this role allows candidates to balance work-life responsibilities while maintaining productivity and engagement with the team.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with a member of the HR team
- In-depth interviews with hiring manager and other stakeholders
- Final interview with the SVP of Communications
Key Assessment Areas:
- Communication skills and strategic thinking
- Leadership and coaching abilities
- Understanding of TIAA's business and products/services
- Cultural fit and alignment with TIAA's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Be prepared to discuss your communication strategy and approach to internal communications
- Demonstrate your ability to coach and counsel senior leaders through examples from your past experiences
ATS Keywords: Internal Communications, Strategic Communications, Associate Engagement, Senior Leadership, Business Partner, Communication Strategy, Messaging, Channel Management, Metrics, Continuous Improvement
ASSUMPTION: TIAA's application process is designed to assess candidates' communication skills, strategic thinking, and cultural fit for the role and the organization.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
- Project management tools (e.g., Asana, Trello)
- Analytics and reporting tools (e.g., Google Analytics, Tableau)
ASSUMPTION: Familiarity with common communication, collaboration, and project management tools is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Expertise
- Innovation
- Collaboration
- Inclusion
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on delivering impact
- Adaptable and responsive to change
- Committed to continuous learning and improvement
Self-Assessment Questions:
- How do you align with TIAA's core values, particularly integrity and expertise?
- How do you prefer to collaborate with team members, and how do you ensure effective communication in a hybrid work environment?
- How do you approach continuous learning and improvement in your role?
ASSUMPTION: TIAA's values-driven culture emphasizes integrity, expertise, and collaboration, making it an ideal fit for candidates who share these priorities.
⚠️ Potential Challenges
- Managing multiple stakeholders and balancing competing priorities
- Adapting to a large, complex organization with a broad range of products and services
- Ensuring consistent messaging and communication across various channels and audiences
- Keeping up with the fast-paced nature of the financial services industry
ASSUMPTION: These challenges can be overcome through strong communication skills, strategic thinking, and effective collaboration with stakeholders.
📈 Similar Roles Comparison
- Compared to other corporate communications roles, this position offers a higher level of strategic influence and leadership responsibility
- Within the financial services industry, TIAA's focus on retirement solutions and asset management sets it apart from other organizations
- Career progression in this role may involve moving into other senior communications or leadership positions within TIAA or other organizations
ASSUMPTION: This role offers unique opportunities for growth and development within the corporate communications field, particularly within the financial services sector.
📝 Sample Projects
- Developing and executing a comprehensive internal communications strategy for a major business area rebranding initiative
- Coaching senior leaders on effective communication approaches during a significant organizational change or merger
- Leading a cross-functional team to create and implement a new internal communication channel to improve associate engagement
ASSUMPTION: These sample projects illustrate the strategic and leadership aspects of the role, as well as the opportunity to work on high-impact initiatives.
❓ Key Questions to Ask During Interview
- How does this role fit into the overall communications strategy for TIAA?
- What are the key priorities for this role in the first 90 days?
- How does TIAA support the professional development and growth of its communications team members?
- What are the most rewarding aspects of working in this role, according to current or past team members?
- How does TIAA foster a culture of inclusion and diversity within its communications team?
ASSUMPTION: Asking these questions demonstrates your interest in the role and TIAA's culture, as well as your commitment to understanding the organization's priorities and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your past work that demonstrate your communication strategy, approach to internal communications, and ability to coach and counsel senior leaders
- Follow up with the hiring manager or HR team one week after submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
