- Job Title: VP, Corporate Communications
- Company: Marqeta
- Location: Remote, USA
- Job Type: Full-Time
- Category: Corporate Communications
- Date Posted: April 8, 2025
- Experience Level: 10+ years
- Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Developing and executing comprehensive global communications strategies that align with Marqeta's business objectives and growth initiatives.
- Crafting and disseminating compelling narratives that resonate with key audiences across all touchpoints (internal and external).
- Building and leading a high-performing team of communications professionals, fostering a collaborative and results-oriented environment.
- Partnering with the executive team to shape Marqeta's public image and drive critical conversations with key stakeholders.
ASSUMPTION: This role requires a strategic mindset balanced with strong execution capabilities and a willingness to roll up one's sleeves. The ideal candidate will have a proven track record of success in developing and executing integrated communications campaigns and crisis management.
📋 Key Responsibilities
- Strategic Direction and Leadership
- Set the strategic direction for all corporate communications, encompassing media relations, internal communications, executive communications, social media, and product PR.
- Work closely with the executive team to shape Marqeta's public image and drive critical conversations with key stakeholders.
- Develop and execute comprehensive global communications strategies that align with Marqeta's business objectives, growth initiatives, and product roadmap.
- Craft and disseminate compelling narratives that align with Marqeta's business strategy and resonate with key audiences across all touchpoints (internal and external).
- Partner with the Head of Integrated Marketing to bring the brand to life across all touchpoints.
- External Communications
- Drive media relations strategy to secure strategic coverage that showcases Marqeta's technology leadership, business momentum, and industry expertise.
- Partner with Investor Relations to create and maintain a consistent corporate narrative across all external communications.
- Develop and execute innovative social media campaigns that drive brand awareness, build thought leadership, and enhance Marqeta's reputation.
- Create and maintain crisis communication protocols to effectively manage potential issues and protect Marqeta's reputation.
- Internal Communications
- Lead the development and execution of Marqeta's internal communications strategy across teams.
- Ensure that Marqeta's employees are informed, engaged, and inspired through company meetings, internal messaging, etc.
- Work closely with HR and other departments to create a culture of open and transparent communication.
- Partner with HR and leadership to support change management, cultural initiatives, and organizational announcements.
- Measurement and Team Leadership
- Track and analyze key performance indicators (KPIs) such as brand reputation, employee sentiment, and social media impact to measure the effectiveness of communications programs.
- Build, mentor, and lead a high-performing team of communications professionals, fostering a collaborative and results-oriented environment.
- Manage agency relationships and external resources to maximize impact and effectiveness.
- Continuously monitor industry trends and best practices to evolve Marqeta's communications approach.
ASSUMPTION: Success in this role requires a strong ability to influence C-suite leaders and shape compelling messages with limited direction. The ideal candidate will have a proven track record of success in developing and executing integrated communications campaigns and crisis management.
🎯 Required Qualifications
- Education: Bachelor's degree in communications, journalism, marketing, or related field; advanced degree a plus.
- Experience: 15+ years of progressive experience in corporate communications, with a strong preference for experience in B2B and/or the payments or fintech space. Experience leading communications in a public company or a division of a public company is strongly preferred.
- Required Skills:
- Proven track record of successfully shaping messages that resonate with public company stakeholders, employees, and customers.
- Exceptional written and verbal communication, presentation, and interpersonal skills.
- Strong ability to influence C-suite leaders and shape compelling messages with limited direction.
- A proven track record of success in developing and executing integrated communications campaigns and crisis management.
- Background in building relationships with top-tier media outlets.
- Preferred Skills:
- Experience with fintech or payments industry.
- Familiarity with Marqeta's products and services.
ASSUMPTION: The ideal candidate will have a strong preference for experience in B2B and/or the payments or fintech space, as well as experience leading communications in a public company or a division of a public company.
💰 Compensation & Benefits
- Salary Range:
- National: $230,100 - $287,600
- Premium: $249,000 - $311,200
- Premium Plus: $270,600 - $338,300
- *Salary ranges are based on location and experience level.*
- Benefits:
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Through Flex First, the freedom to live and work wherever you and your family thrive
ASSUMPTION: Marqeta calibrates pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National, Premium, and Premium Plus. Visit [this page](https://www.marqeta.com/company/salaryzones) or consult with a Recruiter to determine which tier would be applicable to you.
📌 Applicant Insights
🔍 Company Context
- Industry: Financial Services
- Company Size: 501-1,000 employees
- Founded: 2010
- Company Description: Marqeta is on a mission to change the way money moves. We're one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well-known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
- Company Specialties:
- Virtual and Physical Cards
- Tokenization
- On Demand Delivery
- API
- Alternative Lending
- Real-Time Data
- Expense Management
- Card Issuing/Fullfillment
- Disbursement
- Customer Communication
- Just In Time Funding
- Flexible Spend Controls
- Real-Time Funding Configurations
- Embedded Finance
📊 Role Analysis
- Career Level: Executive
- Reporting Structure: Reports directly to the Interim-CEO
- Work Arrangement: Remote OK (Flexible First)
- Growth Opportunities:
- Potential to shape the communications strategy for a rapidly growing, publicly-traded company.
- Opportunity to build and lead a high-performing team of communications professionals.
- Potential to work with a diverse range of stakeholders, including C-suite leaders, employees, customers, and media outlets.
ASSUMPTION: This role offers significant growth opportunities for the right candidate, including the chance to shape the communications strategy for a rapidly growing, publicly-traded company and build and lead a high-performing team of communications professionals.
🌍 Location & Work Environment
- Office Type: Flexible First (Remote OK)
- Office Location(s): 180 Grand Ave, Oakland, California 94612, US
- Geographic Context:
- Marqeta is headquartered in Oakland, California, with employees working remotely across the United States.
- The San Francisco Bay Area and New York City are also major hubs for Marqeta's operations.
- Work Schedule: Flexible, with a focus on results and outcomes rather than hours worked.
ASSUMPTION: Marqeta's Flexible First approach allows employees to choose their best working environment, whether that be from home or at a company office. This role can be performed remotely anywhere within the United States or from Marqeta's Oakland, CA headquarters.
💼 Interview & Application Insights
- Typical Process:
- Application Submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Offer!
- Key Assessment Areas:
- Strategic thinking and communication skills
- Ability to influence C-suite leaders and shape compelling messages
- Crisis management and issues management experience
- Leadership and team-building capabilities
- Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Be prepared to discuss your communication strategy and crisis management experience in detail.
- Familiarize yourself with Marqeta's products, services, and industry position.
ATS Keywords: Corporate Communications, Media Relations, Internal Communications, Executive Communications, Social Media, Crisis Management, Public Relations, Strategic Direction, Team Leadership, Stakeholder Engagement, Brand Awareness, Change Management, Narrative Development, Performance Measurement, Mentorship, Relationship Building
ASSUMPTION: Marqeta uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords from the job description in your resume can help your application stand out to the ATS and increase your chances of being seen by the hiring team.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Docs, Sheets, Slides)
- Social media platforms (LinkedIn, Twitter, Facebook)
- Media databases (Muck Rack, Agility PR)
- Project management tools (Asana, Trello)
- CRM software (HubSpot, Salesforce)
- Communication and collaboration tools (Slack, Microsoft Teams)
ASSUMPTION: Familiarity with these tools and technologies is preferred but not required. Marqeta will provide training and support to help you succeed in your role.
👔 Cultural Fit Considerations
- Company Values:
- Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
- Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
- Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
- Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
- Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
- Work Style:
- Collaborative and team-oriented approach with strong leadership and mentorship skills.
- Proactive problem-solver who thrives in fast-paced environments.
- High EQ and ability to build strong relationships and influence stakeholders at all levels.
- Strong communication and presentation skills, with the ability to adapt to different audiences and situations.
- Strategic mindset balanced with strong execution capabilities and a willingness to roll up one's sleeves.
- Self-Assessment Questions:
- How do you align with Marqeta's value of 'Solve for the Customer' and ensure that our communications resonate with key audiences?
- How do you approach crisis management and issues management, and how would you protect Marqeta's reputation in a challenging situation?
- How do you foster a collaborative and results-oriented environment, and how do you support the growth and development of your team members?
ASSUMPTION: Marqeta's values and work style are essential considerations for candidates. The ideal candidate will align with Marqeta's values and thrive in a collaborative, fast-paced environment.
⚠️ Potential Challenges
- Role-Specific Challenges:
- Managing multiple stakeholders with competing priorities and expectations.
- Balancing strategic thinking with tactical execution in a fast-paced, dynamic environment.
- Navigating the complexities of a public company and the need for transparency and disclosure.
- Company-Specific Challenges:
- Working with a diverse range of stakeholders, including C-suite leaders, employees, customers, and media outlets.
- Balancing the need for innovation with the requirement to maintain high-quality results and customer trust.
- Managing the challenges of a rapidly growing, publicly-traded company.
- Industry-Specific Challenges:
- Keeping up with the fast-paced evolution of the fintech industry and emerging trends in corporate communications.
- Navigating the complexities of the regulatory environment and the need for compliance and disclosure.
- Balancing the need for innovation with the requirement to maintain high-quality results and customer trust.
ASSUMPTION: Success in this role requires a strong ability to navigate challenges and adapt to a dynamic, fast-paced environment. The ideal candidate will have experience managing multiple stakeholders and balancing strategic thinking with tactical execution.
📈 Similar Roles Comparison
- How this role differs from related positions:
- This role focuses on corporate communications for a publicly-traded company in the fintech industry, requiring experience in B2B communications and crisis management.
- Unlike other roles, this position involves setting the overall corporate messaging strategy and building a high-performing communications team.
- Industry-specific context:
- The fintech industry is characterized by rapid growth, innovation, and disruption. Communications professionals in this space must stay current with emerging trends and technologies.
- The public company context requires a strong understanding of financial reporting, disclosure, and investor relations.
- Career path comparison:
- This role offers significant growth opportunities for the right candidate, including the chance to shape the communications strategy for a rapidly growing, publicly-traded company and build and lead a high-performing team of communications professionals.
ASSUMPTION: This role offers unique challenges and opportunities compared to related positions in the corporate communications field. The ideal candidate will have experience in B2B communications, crisis management, and the fintech industry.
📝 Sample Projects
- Developing and executing a comprehensive communications strategy to announce Marqeta's initial public offering (IPO) and manage media inquiries throughout the process.
- Crafting and disseminating a compelling narrative to showcase Marqeta's role in enabling embedded finance and driving innovation in the payments industry.
- Managing a crisis communication plan to protect Marqeta's reputation in the event of a data breach or other sensitive issue.
ASSUMPTION: These sample projects illustrate the strategic, tactical, and crisis management aspects of the VP, Corporate Communications role at Marqeta. The ideal candidate will have experience developing and executing communications strategies, managing crises, and working with C-suite leaders to shape corporate messaging.
❓ Key Questions to Ask During Interview
- Role-Specific Questions:
- How do you approach setting the overall corporate messaging strategy, and how do you ensure that it aligns with business objectives and resonates with key audiences?
- Can you describe a time when you had to manage a crisis or sensitive issue, and how did you protect your company's reputation?
- How do you balance the need for innovation with the requirement to maintain high-quality results and customer trust?
- Company-Specific Questions:
- How do you see this role contributing to Marqeta's mission to change the way money moves, and how do you plan to support our growth initiatives?
- How do you approach building and leading a high-performing team of communications professionals, and how do you support their growth and development?
- Industry-Specific Questions:
- How do you stay current with emerging trends in the fintech industry, and how do you apply that knowledge to your communications strategies?
- How do you navigate the complexities of the regulatory environment and ensure compliance and disclosure in your communications?
ASSUMPTION: These key questions help candidates assess their fit for the role and demonstrate their understanding of the unique challenges and opportunities it presents. The ideal candidate will have thoughtful, insightful responses that showcase their strategic thinking, communication skills, and industry expertise.
📝 Next Steps for Applicants
To apply for this position:
- Submit your application through [this link](https://www.marqeta.com/careers).
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare for your recruiter phone call, hiring manager video call, and virtual “Onsite” interviews by researching Marqeta, our products, and industry trends.
- Follow up with the hiring team after your interviews to express your interest in the role and reiterate your qualifications.
- If you require reasonable accommodation for any part of the application process, please submit [this form](https://forms.gle/Nx79JaH22WR94nBh7) and we will be more than happy to assist you.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
