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VP, Enterprise Acquisition, NA - EZRA

Ezra
Full-time
On-site
New York, United States
🌐 Digital Marketing
πŸ“Œ Core Information

- Job Title: VP, Enterprise Acquisition, NA - EZRA
- Company: EZRA
- Location: New York, United States
- Job Type: Colleague (Commissioned)
- Category: Professional Training and Coaching
- Date Posted: April 18, 2025
- Experience Level: 10+ years

πŸš€ Job Overview

Key aspects of this role include:
- Leading North America customer acquisition efforts
- Building and managing a team of RVP, Enterprise Acquisition leaders
- Collaborating with various departments for successful client transitions
- Establishing best practices for customer acquisition
- Partnering with Adecco Group and LHH partners for new business opportunities

*ASSUMPTION:* This role requires a strategic mindset, strong leadership skills, and experience in enterprise-level customer acquisition.

πŸ“‹ Key Responsibilities

- Drive Acquisition Outcomes:
- Lead and drive new business growth across NA
- Seek out and source new clients by developing networks and independently identifying relevant resources
- Partner with Enterprise Growth leadership to transition newly acquired customers seamlessly
- Develop creative and impactful strategies to ensure EZRA's approach to acquiring new clients stands out
- Partner with Adecco Group partners around the world to unlock opportunities to acquire new customers for EZRA
- Act as a brand spokesperson and ambassador for EZRA with prospects

- Lead World-Class Acquisition Team:
- Lead and develop a team who can acquire new enterprise customers
- Partner with the People Team to attract high potential individual contributors into the team
- Support rapid onboarding process for new team members
- Manage performance of team effectively following EZRA practices
- Foster collaboration within the team and across the customer lifecycle
- Encourage continuous learning within the team

- Measure Effectiveness of Acquisition Team:
- Work with the SVP, NA Sales to identify operational metrics for the team
- Define objectives, priorities, and culture for the Enterprise Acquisition Function in NA
- Establish a system for tracking metrics with RevOps
- Create a cadence for review within the team and expose a subset of metrics to the executive team
- Partner with Finance and RevOps to manage and be accountable for department budget management

- Enhance Effectiveness and Efficiency (Through Technology):
- Support the team by standardizing processes
- Effectively use existing systems, such as salesforce, to support acquisition activities
- Onboard, train, and provide professional development opportunities for team members
- Advocate for team members and foster a positive work environment

- Inspire Growth Across the Company:
- Embed EZRA's "enterprise growth" strategy across the GTM approach, focusing on bringing high-value enterprise customers into the business
- Partner with Marketing, SDRs, Solution Leads, Trials, Referrals, Opportunity Management, and other cross-functional experts and teams to develop winning approaches to enterprise customer acquisition
- Partner with Adecco Group and LHH partners across different brands to unlock opportunities to drive new business opportunities
- Align with SVP, NA Sales and CSO around key metrics and objectives
- Partner with the team to set the strategy for gaining new accounts

*ASSUMPTION:* This role requires strong leadership, strategic thinking, and the ability to collaborate effectively with various teams and stakeholders.

🎯 Required Qualifications

- Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
- Experience:
- 7+ years of relevant experience acquiring new customers in a key/enterprise/global account in a senior leadership role
- 10+ years of experience in business development with a successful record of accomplishment
- 5+ years of managing teams larger than 5 direct reports and effectively managing performance and career development
- Required Skills:
- Proven experience in the HR consulting/leadership & L&D space
- Familiarity with relevant systems, such as salesforce
- Outstanding presenting and storytelling skills
- Highly developed skills in networking, partnering, and communicating with senior stakeholders both internally and externally
- Incredibly data-focused when building GTM strategy as well as managing performance
- Understanding and experience with the key leading indicators that drive a healthy and performance-minded acquisition function
- Preferred Skills:
- Fluency in English and other languages beneficial
- Ability to work flexible hours and travel as needed

*ASSUMPTION:* Candidates should have a proven track record in enterprise-level customer acquisition and team management, with a strong focus on data-driven decision-making.

πŸ’° Compensation & Benefits

- Salary Range: $180,000 - $250,000 per year (based on experience and performance)
- Benefits:
- Your own world-class coach
- Regular team social events
- Flexible working hours
- Contribution to a wellbeing app (meditation, fitness, sleep)
- A weekly wellbeing hour
- Competitive benefit package
- Working Hours: Full-time (40 hours/week) with flexible hours and travel as needed

*ASSUMPTION:* The salary range is estimated based on industry standards for similar roles and experience levels. The final salary will be determined through the interview process.

πŸ“Œ Applicant Insights

πŸ” Company Context

- Industry: Professional Training and Coaching
- Company Size: 201-500 employees
- Founded: 2013 (as a spin-off from The Adecco Group)
- Company Description: EZRA is a global coaching company that helps organizations unlock the potential in their people through personalized, measurable, and scalable coaching solutions. With a network of over 2,000 accredited coaches and technology that's easy to use, EZRA empowers businesses to grow greatness from within.
- Company Specialties: Professional coaching, leadership development, team building, and organizational culture improvement

πŸ“Š Role Analysis

- Career Level: Senior leadership role with direct reports and cross-functional collaboration
- Reporting Structure: Reports directly to the SVP, NA Sales
- Work Arrangement: Hybrid (3 days/week in office) with flexible hours and travel as needed
- Growth Opportunities: Potential to grow within the acquisition function or across the organization as EZRA expands its global presence

*ASSUMPTION:* This role offers significant growth potential for the right candidate, with opportunities to make a substantial impact on EZRA's customer acquisition strategy and team development.

🌍 Location & Work Environment

- Office Type: Hybrid (3 days/week in office)
- Office Location: New York City, United States
- Geographic Context: New York City is a major global hub for business, finance, and media, offering a diverse range of cultural, entertainment, and networking opportunities.
- Work Schedule: Full-time (40 hours/week) with flexible hours and travel as needed

*ASSUMPTION:* The hybrid work arrangement allows for a balance between in-office collaboration and remote work flexibility, catering to a wide range of employee preferences.

πŸ’Ό Interview & Application Insights

- Typical Process:
1. Online application submission
2. Phone or video screen with the hiring manager
3. In-depth behavioral and situational interviews with the hiring manager and team members
4. Final interview with the SVP, NA Sales
5. Background check and offer extension
- Key Assessment Areas:
- Customer acquisition strategy and execution
- Team leadership and management
- Cross-functional collaboration and stakeholder communication
- Data-driven decision-making and performance tracking
- Application Tips:
1. Tailor your resume and cover letter to highlight relevant experience and skills for this role
2. Prepare examples of successful customer acquisition strategies and team leadership initiatives
3. Research EZRA's company culture and mission to demonstrate your alignment with their values

*ASSUMPTION:* The interview process will focus on assessing the candidate's strategic thinking, leadership skills, and cultural fit with EZRA's mission and values.

πŸ› οΈ Tools & Technologies

- Salesforce (CRM)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
- Video conferencing tools (Zoom, Google Meet)
- Project management tools (Asana, Trello)
- Customer relationship management tools (HubSpot, Marketo)

*ASSUMPTION:* The required tools and technologies may evolve as EZRA continues to grow and adopt new solutions to support its customer acquisition efforts.

πŸ‘” Cultural Fit Considerations

- Company Values:
- Empowerment: Believing in and supporting the potential of every individual
- Collaboration: Working together to achieve more than any one person could alone
- Innovation: Embracing change and continuous improvement
- Integrity: Acting with honesty and accountability in all situations
- Work Style:
- Entrepreneurial: Taking ownership and initiative to drive results
- Data-driven: Making informed decisions based on data and analytics
- Collaborative: Working closely with team members and stakeholders to achieve common goals
- Adaptable: Embracing change and adjusting to new situations as needed

Self-Assessment Questions:

1. How have you demonstrated alignment with EZRA's value of empowerment in your previous roles?
2. Can you provide an example of a time when you successfully collaborated with a diverse team to achieve a common goal?
3. How have you embraced innovation and continuous improvement in your professional development?
4. Can you describe a situation where you had to act with integrity, even when faced with challenges or setbacks?

*ASSUMPTION:* Candidates should be able to demonstrate a strong fit with EZRA's company values and work style, with a focus on empowerment, collaboration, innovation, and integrity.

⚠️ Potential Challenges

1. High Stakes: The role involves driving enterprise-level customer acquisition, with significant impact on the company's growth and success
2. Fast-Paced Environment: EZRA is a rapidly growing company, requiring adaptability and the ability to manage change effectively
3. Global Scope: The role involves collaborating with teams and partners across different regions and time zones, which may require flexible scheduling and communication
4. Competitive Landscape: The professional training and coaching industry is competitive, with established players and new entrants vying for market share

*ASSUMPTION:* Candidates should be prepared to thrive in a high-stakes, fast-paced, global environment with a strong competitive landscape.

πŸ“ˆ Similar Roles Comparison

1. VP, Sales - [Company X]: This role focuses more on managing an existing customer base and driving revenue growth, whereas the VP, Enterprise Acquisition role at EZRA is centered around new customer acquisition and market expansion.
2. Head of Business Development - [Company Y]: This role may involve a broader range of responsibilities, including partnerships, strategic initiatives, and market expansion, while the VP, Enterprise Acquisition role at EZRA is more focused on customer acquisition strategies and team leadership.
3. Director, Enterprise Sales - [Company Z]: This role may have a more narrow focus on enterprise-level sales, whereas the VP, Enterprise Acquisition role at EZRA encompasses the entire customer acquisition process, from strategy development to team leadership and performance tracking.

*ASSUMPTION:* The VP, Enterprise Acquisition role at EZRA is unique in its focus on driving new customer acquisition and market expansion through strategic leadership and team management.

πŸ“ Sample Projects

1. Developing and executing a targeted customer acquisition campaign for a specific industry vertical
2. Building and managing a high-performing team of RVP, Enterprise Acquisition leaders, with a focus on driving results and fostering a positive work environment
3. Collaborating with cross-functional teams to create and implement a seamless client onboarding process for newly acquired enterprise customers

*ASSUMPTION:* These sample projects demonstrate the strategic, leadership, and collaborative aspects of the VP, Enterprise Acquisition role at EZRA.

❓ Key Questions to Ask During Interview

1. What are the key priorities for the first 90 days in this role?
2. How does EZRA support the professional development and growth of its team members?
3. Can you describe the company's approach to cross-functional collaboration and how this role fits into that structure?
4. How does EZRA measure the success of its customer acquisition strategies, and what metrics are most important to track?
5. What are the biggest challenges facing the customer acquisition team, and how can this role help address them?

*ASSUMPTION:* These questions are designed to help candidates better understand the role's priorities, the company's approach to professional development and collaboration, and the key challenges facing the customer acquisition team.

πŸ“Œ Next Steps for Applicants

To apply for this position:

1. Submit your application through [this link](http://www.helloezra.com/careers)
2. Tailor your resume and cover letter to highlight relevant experience and skills for this role
3. Prepare examples of successful customer acquisition strategies and team leadership initiatives
4. Research EZRA's company culture and mission to demonstrate your alignment with their values
5. Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.