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VP, Group Account Director

Synchrony
Full-time
On-site
Kansas City, Kansas, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: VP, Group Account Director

πŸ”Ή Company: Synchrony

πŸ”Ή Location: Kansas City, Kansas, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Not Specified

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: Hybrid

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Building and nurturing strong relationships with key partners/clients
  • Creating an environment for creative work to thrive
  • Acting as the client’s voice in the creative process
  • Facilitating the delivery of strategic, purpose-driven solutions

ASSUMPTION: This role is tailored for individuals with a strong background in relationship management and creativity within a marketing or advertising agency setting.

πŸ“‹ Key Responsibilities

βœ… Build relationships and processes ensuring stakeholder alignment

βœ… Understand business objectives to inform creative strategy

βœ… Drive new growth opportunities and maintain client relationships

βœ… Provide team guidance and serve as an agency advocate

βœ… Conduct portfolio business reviews and manage resource balance

βœ… Oversee overall group dynamics and team performance

ASSUMPTION: Candidates are expected to possess leadership qualities and the ability to manage both client relationships and internal team dynamics effectively.

🎯 Required Qualifications

Education: Bachelor’s degree; OR high school diploma with 11+ years of relevant experience

Experience: Minimum of 7 years in integrated brand communications and team management in an agency environment

Required Skills:

  • Relationship Building
  • Creative Solutions
  • Account Management
  • Team Leadership
  • Client Presentations

Preferred Skills:

  • Experience in marketing agencies
  • Exceptional communication and presentation skills

ASSUMPTION: Prior involvement in marketing agencies or similar environments is expected for competitive positioning in this role.

πŸ’° Compensation & Benefits

Salary Range: $110,000 - $185,000 annually, eligible for performance bonuses

Benefits:

  • Health Insurance
  • Retirement Plan
  • Performance-based Bonuses

Working Hours: 40 hours per week with flexible on-site requirements

ASSUMPTION: Compensation aligns with industry standards for senior leadership roles within marketing and advertising sectors.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services, focusing on consumer financing solutions

Company Size: 10,001+ employees, offering diverse opportunities within a large, structured environment

Founded: Not Specified

Company Description:

  • Leading consumer financial services company
  • Facilitates informed financial choices
  • Connects consumers to essential needs through business ecosystems

Company Specialties:

  • Consumer Finance
  • Payments and Promotional Financing
  • Banking and Online Banking Services

Company Website: https://www.synchrony.com

ASSUMPTION: Synchrony emphasizes diversity, inclusion, and community engagement, providing a welcoming environment for employees.

πŸ“Š Role Analysis

Career Level: Executive position requiring substantial industry experience

Reporting Structure: Reports to Chief Marketing Officer or equivalent senior management

Work Arrangement: Hybrid, requiring occasional office presence for meetings and events

Growth Opportunities:

  • Develop senior-level relationship management skills
  • Advance creative oversight capabilities
  • Enhance strategic business development acumen

ASSUMPTION: The role facilitates extensive networking opportunities and professional growth within creative and strategic domains.

🌍 Location & Work Environment

Office Type: Modern, collaborative on-site workspaces

Office Location(s): Kansas City, Kansas; Stamford, CT HQ

Geographic Context:

  • Heart of financial and business activity
  • Accessible to diverse markets in the Midwest
  • Rich opportunities for client interactions

Work Schedule: Standard business hours with flexibility for creative processes

ASSUMPTION: The company provides flexible working arrangements to balance remote work and necessary on-site collaboration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial online application submission
  • Screening interview with HR
  • In-depth interview with hiring managers

Key Assessment Areas:

  • Leadership abilities
  • Strategic thinking and problem-solving skills
  • Client management experience

Application Tips:

  • Highlight strategic leadership experiences
  • Showcase successful relationship-building stories
  • Be prepared to discuss creative decision-making processes

ATS Keywords: Relationship Building, Creative Solutions, Account Management, Team Leadership

ASSUMPTION: Applicants should demonstrate a strong track record in strategic marketing roles, emphasizing client-relational success and leadership in creative contexts.

πŸ› οΈ Tools & Technologies

  • Workfront
  • CRM and analytics software
  • Creative design tools

ASSUMPTION: Knowledge of industry-standard software like Workfront is advantageous for task management and client interaction.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Diversity and Inclusion
  • Customer and Employee Empowerment
  • Innovation

Work Style:

  • Collaborative and team-oriented
  • Flexible and adaptable
  • Proactive problem-solving focus

Self-Assessment Questions:

  • How do I handle client relationship challenges?
  • Can I lead a team in a dynamic creative environment?
  • Am I open to growth and learning through collaboration?

ASSUMPTION: Candidates are expected to align with Synchrony’s core values of diversity and proactive innovation, crucial for success and satisfaction within the company.

⚠️ Potential Challenges

  • Navigating complex stakeholder dynamics
  • Managing diverse project demands
  • Balancing strategic and creative inputs
  • Adapting to fast-evolving marketing trends

ASSUMPTION: The role may require adept conflict resolution skills and the ability to thrive under pressure in a fast-moving environment.

πŸ“ˆ Similar Roles Comparison

  • VP of Client Services in Marketing Agencies
  • Director of Brand Strategy at large corporations
  • Senior Account Director positions in advertising

ASSUMPTION: Experience in parallel senior-level roles enhances readiness for the demands of this position.

πŸ“ Sample Projects

  • Leading a full-scale brand reinvention campaign for a key client
  • Managing cross-functional teams for a multi-channel launch
  • Overseeing strategic partnerships with industry leaders

ASSUMPTION: Sample projects should demonstrate strong leadership in strategic and creative capacities.

❓ Key Questions to Ask During Interview

  • What are the primary success metrics for this role?
  • How does Synchrony support innovation in marketing strategies?
  • Can you describe the team I would be managing?
  • How does the company prioritize client satisfaction?
  • What growth opportunities are available for this position?

ASSUMPTION: Key questions focus on strategic alignment, team dynamics, and potential for career progression within the organization.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a detailed resume highlighting relevant experience
  • Write a tailored cover letter showcasing strategic leadership skills
  • Be ready for an initial HR screening
  • Prepare for comprehensive interviews focusing on relationships and creativity

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.