🔹 Job Title: VP Technology – Marketing Platforms
🔹 Company: American Express
🔹 Location: Phoenix, Arizona, United States
🔹 Job Type: Full-time
🔹 Category: Financial Services
🔹 Date Posted: August 2, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (Hybrid)
Key aspects of this role include:
ASSUMPTION: This role requires a strategic and innovative leader with a strong engineering background and deep expertise in marketing technology engineering, big data technologies, and Google Cloud Platform. The ideal candidate will have a passion for advancing data observability, re-platform acceleration, and cutting-edge data engineering solutions.
✅ Define and execute a strategic roadmap for the Marketing Audience & Journey organization, aligning with overall business objectives and leading the transition to next-generation MarTech implementation
✅ Lead, mentor, and grow high-performing engineering, solutions, and re-platforming teams, fostering a culture of innovation, collaboration, engineering excellence, and continuous learning
✅ Drive the architecture, design, and implementation of scalable, reliable, and optimized marketing engineering capabilities and practices on Adobe and Google Cloud Platform
✅ Champion best practices in software engineering, data engineering, and operations within the big data ecosystem
✅ Implement a comprehensive experience-based marketing ecosystem along with observability strategies and tools to ensure agility, data quality, reliability, and performance across the platform
✅ Oversee the development and deployment of advanced data engineering and transformation capabilities, enabling sophisticated data analysis, business intelligence, and machine learning use cases. Partner with stakeholders to define and deliver enterprise-wide impactful data solutions
✅ Work closely with product management, federated data teams, data science, analytics teams, and other business units to understand marketing needs and deliver solutions that drive business value
✅ Work with peers, Principal Engineers, and Principal Architects to assimilate emerging trends and technologies in the marketing, big data, cloud, and analytics landscape. Evaluate and introduce new tools and technologies to enhance platform capabilities and drive innovation
✅ Excellent leadership and interpersonal skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike; able to lead business and technology conversations with SVP and/or EVP level business leaders
ASSUMPTION: The role requires a high level of strategic thinking, leadership, and collaboration to drive the transformation of marketing capabilities and evolve towards a next-gen big data platform. The ideal candidate will have a proven track record of leading and growing high-performing teams, driving innovation, and delivering enterprise-wide impactful data solutions.
Education: Master's degree in Computer Science or a related field
Experience: 15+ years of large-scale technology delivery and engineering management experience in a complex environment, with at least 3 years of experience in marketing technology
Required Skills:
Preferred Skills:
ASSUMPTION: The required qualifications section assumes that the ideal candidate has a strong engineering background, deep expertise in marketing technology engineering, big data technologies, and Google Cloud Platform. Additionally, the candidate should have a proven track record of leading and growing high-performing teams, driving innovation, and delivering enterprise-wide impactful data solutions.
Salary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefits
Benefits:
Working Hours: 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for a role of this level and experience. The benefits listed are a combination of standard industry benefits and those specifically mentioned in the job description. The working hours are typical for a full-time role.
Industry: Financial Services
Company Size: 10,001+ employees
Founded: 1850
Company Description:
Company Specialties:
Company Website: americanexpress.com
ASSUMPTION: American Express is a well-established and reputable company in the financial services industry, with a long history of innovation and customer focus. The company is known for its commitment to supporting its customers, communities, and colleagues, and for providing a comprehensive range of financial services and products.
Career Level: Executive
Reporting Structure: This role reports directly to the Senior Vice President of Global Marketing Platforms and is responsible for leading the Marketing Audience & Journey organization
Work Arrangement: Hybrid (2-3 days on-site per week)
Growth Opportunities:
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to take on additional responsibilities and advance their career within the Marketing organization or the broader technology function. The role also provides opportunities to develop and mentor team members, driving their career growth and success.
Office Type: Hybrid (combination of on-site and virtual days)
Office Location(s): 200 Vesey Street, New York, NY 10285, US (headquarters); 600 Great South Rd, Auckland, Auckland 1051, NZ; 12-20 Shelley St, Sydney, NSW 2000, AU; 100 Feet Road, Bengaluru, Karnataka 560047, IN; 11 Marina Blvd, Singapore, Singapore 018940, SG; Avenida Patriotismo 635, Benito Juarez, CDMX 03710, MX; 8 Marina Blvd, Singapore, Singapore 018981, SG; 200 Vesey St, New York, NY 10281, US
Geographic Context:
Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for hybrid work arrangement)
ASSUMPTION: The Phoenix office offers a hybrid work arrangement, with team members expected to work on-site 2-3 days per week. The office is located in a suburban area with easy access to major highways and nearby amenities. The work schedule is typical for a full-time role, with flexibility for hybrid work arrangements.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Marketing Technology Engineering, Big Data Technologies, Google Cloud Platform, Leadership, Strategic Planning, Cross-Organizational Development, Software Engineering, Data Engineering, Operations, Adobe Products, AEM, AEP, CDP, AJO, ODE, CJA
ASSUMPTION: The interview process for this role is likely to be comprehensive, with a focus on assessing the candidate's leadership and strategic planning skills, as well as their expertise in marketing technology engineering, big data technologies, and Google Cloud Platform. The company is also likely to place a strong emphasis on cultural fit and alignment with American Express' values and leadership behaviors.
ASSUMPTION: The required tools and technologies for this role include Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Adobe Campaign (AC), Adobe Analytics (AA), and Google Cloud Platform (GCP) with its various services such as BigQuery, Cloud Storage, Cloud Functions, Cloud Pub/Sub, and Cloud Dataflow. The ideal candidate will have experience working with these tools and technologies and be able to leverage them to drive innovation and deliver enterprise-wide impactful data solutions.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: American Express places a strong emphasis on cultural fit and alignment with the company's values and leadership behaviors. The ideal candidate will demonstrate a strong commitment to customer centricity, collaboration, innovation, and continuous improvement, as well as a data-driven mindset and a strong commitment to customer satisfaction and business results.
ASSUMPTION: The potential challenges for this role include managing a large, complex organization with multiple teams and stakeholders, balancing short-term tactical needs with long-term strategic goals, navigating a large, matrixed organization with multiple reporting lines and competing priorities, driving change and transformation in a well-established organization, and managing a hybrid work environment with team members working on-site, remotely, or a combination of both. The ideal candidate will have experience overcoming these challenges and be able to lead and drive change in a complex, matrixed organization.
ASSUMPTION: While this role shares similarities with other marketing technology leadership positions, it is unique in its focus on driving the evolution towards a next-gen big data platform and the transition to next-generation MarTech implementation. The ideal candidate will have a strong background in big data technologies and Google Cloud Platform, as well as a deep understanding of Adobe products.
ASSUMPTION: The sample projects listed are representative of the types of initiatives the ideal candidate might lead or contribute to in this role. The ideal candidate will have experience working on similar projects and be able to drive innovation and deliver enterprise-wide impactful data solutions.
ASSUMPTION: The key questions to ask during the interview focus on understanding the current state of the Marketing Audience & Journey organization, the priorities for the first 90 days in the role, the support provided by the Senior Vice President of Global Marketing Platforms, the candidate's experience driving cross-organizational development efforts, and the company's approach to innovation and continuous improvement. The ideal candidate will be able to provide thoughtful and insightful responses to these questions.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.