🔹 Job Title: Web Content Editor
🔹 Company: Western Union
🔹 Location: Santa Ana, San José, Costa Rica
🔹 Job Type: Full-Time, Hybrid (3 days on-site)
🔹 Category: Marketing & Communications
🔹 Date Posted: April 4, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site (Hybrid)
Key aspects of this role include:
ASSUMPTION: This role requires strong communication skills and the ability to work effectively with global teams. It also demands a solid understanding of web content development and relevant technologies.
✅ Supporting the Marketing Organization in implementing content strategies across the globe to meet registration, customer acquisition, retention, and revenue targets
✅ Entering web content into a content management system (CMS), troubleshooting issues in the CMS and in HTML source code, and deploying content to test environments
✅ Working with global stakeholders to test website content, work and resolve assigned content defects for projects and daily defect logs, and working with project managers and translation vendors as needed
✅ Identifying, reporting, and resolving issues that could affect project timelines, page performance, and search engine optimization (SEO)
✅ Partnering with cross-functional colleagues in different locations and business units to enhance content from our current websites as part of continuous improvement
ASSUMPTION: The role requires a proactive approach to problem-solving and the ability to work independently and in a team environment.
Education: University degree in a relevant field
Experience: 2+ years in web content development
Required Skills:
Preferred Skills:
ASSUMPTION: While not explicitly stated, proficiency in Spanish may be beneficial for this role due to the location and global nature of the company.
Salary Range: The salary range for this role in Costa Rica is typically between ₡4,000,000 - ₡6,000,000 per year (USD $7,000 - $11,000). This is an estimate based on industry standards for the role, experience level, and location.
Benefits:
Working Hours: Full-time, Monday to Friday, 8:00 AM to 5:00 PM (with a 1-hour lunch break)
ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's qualifications and experience. The benefits listed are specific to Costa Rica and may vary for other locations.
Industry: Western Union operates in the Financial Services industry, specifically in money transfer services, business financial services, bill payment, and digital financial services.
Company Size: Western Union is a large company with 5,001-10,000 employees globally. This size offers opportunities for career growth and diverse experiences.
Founded: 1851, in the United States. Western Union has a rich history and extensive global presence.
Company Description:
Company Specialties:
Company Website: westernunion.com
ASSUMPTION: Western Union's global presence and extensive experience in the financial services industry make it a stable and reputable employer.
Career Level: This role is at the mid-career level, requiring relevant experience and a solid understanding of web content development and related technologies.
Reporting Structure: The Web Content Editor reports to the Marketing Organization and works closely with global stakeholders, project managers, and translation vendors.
Work Arrangement: Hybrid, with an expectation to work on-site a minimum of three days a week.
Growth Opportunities:
ASSUMPTION: Western Union's global presence and diverse business units offer numerous growth opportunities for motivated individuals.
Office Type: Western Union's office in Santa Ana, Costa Rica, is a modern, professional environment with a mix of open and private workspaces.
Office Location(s): Parque Empresarial Forum II, Frente a Bosques de Lindora, edificio B, 1er Piso, Santa Ana, San José, Costa Rica
Geographic Context:
Work Schedule: Full-time, Monday to Friday, 8:00 AM to 5:00 PM (with a 1-hour lunch break)
ASSUMPTION: The work environment is professional and collaborative, with opportunities for both independent work and team projects.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Web content development, HTML, CSS, WordPress, XML, SEO, accessibility, responsive design, global content strategies, marketing organization, stakeholder collaboration, content management system (CMS), project timelines, page performance, search engine optimization (SEO)
ASSUMPTION: Western Union uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume can help your application stand out.
ASSUMPTION: The specific tools and technologies used may vary depending on the project and the team's preferences.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Western Union values diversity and inclusion, seeking candidates who can contribute to a positive and respectful work environment.
ASSUMPTION: These challenges can be mitigated with effective time management, communication, and self-care strategies.
ASSUMPTION: While the core responsibilities of this role may be similar to those in other industries, the unique context of working for a global financial services company offers distinct advantages and challenges.
ASSUMPTION: These sample projects illustrate the global and collaborative nature of the role, as well as the importance of attention to detail and effective communication.
ASSUMPTION: These questions demonstrate your interest in the role and its context within the organization, as well as your commitment to understanding the company's culture and values.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.