📌 Core Information
🔹 Job Title: Web Content Production Specialist
🔹 Company: PTC
🔹 Location: Boston, Massachusetts, United States
🔹 Job Type: Full-time
🔹 Category: Software Development
🔹 Date Posted: May 7, 2025
🔹 Experience Level: Entry-level to 2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing content production on ptc.com using Sitecore CMS and DAM
- Collaborating with stakeholders to gather and organize content
- Monitoring ticket status in Jira to ensure tasks are delivered on time
- Contributing to the team's internal documentation repository
- Managing translation of web pages using Smartling
- Creating, monitoring, and testing website pages for optimal user experience
- Communicating with stakeholders to ensure timely execution of tasks
- Project managing assigned ticket load
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work well under pressure. It also demands a solid understanding of web content management and a willingness to learn and adapt to new tools and processes.
📋 Key Responsibilities
✅ Author, maintain, update, QA, and publish website content through Sitecore CMS and DAM
✅ Collaborate with stakeholders to gather and organize content, ensuring it aligns with brand guidelines
✅ Monitor and update ticket status in Jira to ensure tasks are delivered on schedule and with all requirements completed
✅ Contribute to the team's internal documentation repository
✅ Work in Smartling to manage translation of web pages, ensuring content is accurately localized for different locales
✅ Create, monitor, and test website pages to ensure they're displaying properly, following all internal guidelines, and providing an optimal experience across devices
✅ Communicate with stakeholders to ensure timely execution of their tasks and requests, while ensuring all request requirements are met in compliance with internal web best practices and rules
✅ Project manage assigned ticket load
ASSUMPTION: This role involves a high degree of multitasking and requires strong time management skills. It also demands a keen eye for detail and a commitment to quality assurance.
🎯 Required Qualifications
Education: Bachelor’s degree in communications, marketing, information technology, or a related field
Experience: 0-2 years of relevant experience
Required Skills:
- Attention to details
- Fast learner
- Sense of urgency and drive to work towards set deadlines
- Excellent verbal and written communication skills
- Basic knowledge of HTML/CSS and web design principles
Preferred Skills:
- Familiarity with content management systems
ASSUMPTION: While a degree in a related field is required, PTC values practical experience and transferable skills. Relevant internships or personal projects may be considered equivalent to some work experience.
💰 Compensation & Benefits
Salary Range: $55,000 - $75,000 per year (Estimated based on industry standards for entry-level web content roles in the Boston area)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Tuition reimbursement
Working Hours: 40 hours per week, with flexible scheduling options available
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience. PTC offers a comprehensive benefits package to attract and retain top talent.
📌 Applicant Insights
🔍 Company Context
Industry: PTC operates in the software development industry, focusing on product development solutions, PLM, CAD, IoT, and digital transformation. The company serves various industries, including manufacturing, healthcare, and technology.
Company Size: PTC is a large company with 5,001-10,000 employees, providing ample opportunities for career growth and collaboration.
Founded: PTC was founded in 1985 and is headquartered in Boston, Massachusetts.
Company Description:
- PTC enables companies to differentiate their products and services, improve operational excellence, and increase workforce productivity through its award-winning, market-proven solutions.
- The company's technology portfolio includes CAD, PLM, IoT, AR, and VR solutions, as well as a suite of tools for application lifecycle management, service lifecycle management, and supply chain management.
- PTC is committed to fostering a diverse and inclusive work environment, where employees are encouraged to bring their authentic selves to work.
Company Specialties:
- Product Development Solutions
- PLM - Product Lifecycle Management
- CAD - Computer Aided Design
- Internet of Things
- Application Lifecycle Management
- Service Lifecycle Management
- Supply Chain Management
- Augmented Reality
- Virtual Reality
- Digital Transformation
- IIoT
- Digital Twin
- Additive Manufacturing
- Industrial Internet of Things
Company Website: ptc.com
ASSUMPTION: PTC's extensive product portfolio and commitment to innovation make it an attractive employer for individuals seeking to grow their careers in the software development industry.
📊 Role Analysis
Career Level: This role is an entry-level to mid-level position, offering opportunities for growth and advancement within the company.
Reporting Structure: The Web Content Production Specialist will report directly to the Web Production Manager.
Work Arrangement: This is an on-site position, with the possibility of occasional remote work for qualified candidates.
Growth Opportunities:
- As PTC continues to expand its product offerings and enter new markets, there may be opportunities for the Web Content Production Specialist to take on additional responsibilities or move into a related role.
- The company's commitment to employee development and training provides ample opportunities for professional growth and career advancement.
- PTC's large employee base and diverse range of products and services offer numerous networking and collaboration opportunities.
ASSUMPTION: The Web Content Production Specialist role offers a unique opportunity to gain experience in web content management and collaborate with various stakeholders within the organization.
🌍 Location & Work Environment
Office Type: PTC's headquarters in Boston, Massachusetts, features a modern, collaborative work environment with state-of-the-art technology and amenities.
Office Location(s): 121 Seaport Blvd, Boston, Massachusetts 02210, US
Geographic Context:
- Boston is a major hub for technology, healthcare, and finance, providing ample opportunities for professional growth and networking.
- The city offers a diverse range of neighborhoods, cultural attractions, and outdoor recreation options.
- Boston's public transportation system, the "T," makes it easy to get around the city without a car.
Work Schedule: The Web Content Production Specialist will work a standard 40-hour workweek, with flexible scheduling options available.
ASSUMPTION: PTC's Boston headquarters offers a dynamic, fast-paced work environment that attracts talented professionals from around the world.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the HR team
- On-site or virtual interview with the hiring manager and team members
- Background check and reference check
- Job offer
Key Assessment Areas:
- Technical skills, including proficiency in HTML/CSS and familiarity with content management systems
- Communication skills, both written and verbal
- Attention to detail and quality assurance
- Project management and organizational skills
- Cultural fit and alignment with PTC's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Include specific examples of your web content management experience and any relevant projects or accomplishments
- Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability
- Research PTC's products and industry to demonstrate your understanding of the company and its mission
ATS Keywords: Web Content Management, CMS, Sitecore, DAM, HTML, CSS, Project Management, Stakeholder Communication, Quality Assurance
ASSUMPTION: PTC's recruitment process is designed to assess candidates' technical skills, cultural fit, and alignment with the company's values and mission.
🛠️ Tools & Technologies
- Sitecore CMS
- Digital Asset Management (DAM) system
- Jira ticketing tool
- Smartling translation management system
- HTML and CSS
ASSUMPTION: The Web Content Production Specialist will be expected to learn and become proficient in using these tools and technologies to perform their job effectively.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Customer Success
- Integrity
- Teamwork
- Accountability
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Results-driven and focused on continuous improvement
- Adaptable and open to change
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you comfortable working with a variety of stakeholders and managing multiple projects simultaneously?
- Do you have a strong attention to detail and commitment to quality assurance?
- Are you open to learning new tools and technologies and adapting to change?
ASSUMPTION: PTC values candidates who are passionate about innovation, customer success, and continuous improvement, and who thrive in a dynamic, collaborative work environment.
⚠️ Potential Challenges
- The fast-paced nature of the role may require working under tight deadlines and managing multiple projects simultaneously
- The role may involve working with a variety of stakeholders, each with their own priorities and expectations
- The Web Content Production Specialist must be comfortable learning and adapting to new tools and technologies as needed
- The role may require occasional on-call or after-hours support to ensure timely content delivery
ASSUMPTION: The Web Content Production Specialist role offers a unique opportunity to gain experience in web content management and collaborate with various stakeholders within the organization, but it also presents several challenges that require strong organizational skills, adaptability, and a commitment to quality assurance.
📈 Similar Roles Comparison
- Compared to other web content management roles, this position places a greater emphasis on project management and stakeholder communication
- PTC's large product portfolio and diverse range of industries served provide unique opportunities for the Web Content Production Specialist to gain exposure to various aspects of the business
- This role offers a clear career path for growth and advancement within the company, with opportunities to take on additional responsibilities or move into a related role
ASSUMPTION: The Web Content Production Specialist role at PTC offers a unique blend of project management, stakeholder communication, and web content management responsibilities, making it an attractive option for candidates seeking to gain diverse experience in the field.
📝 Sample Projects
- Managing the content production for a major product launch, requiring collaboration with multiple stakeholders and tight deadlines
- Creating and implementing a new content approval process to improve efficiency and ensure brand consistency
- Localizing content for multiple languages and regions, ensuring cultural relevance and accuracy
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and challenges that the Web Content Production Specialist may face in this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical workflow for content production on ptc.com?
- How does the Web Content Production team collaborate with other departments within the organization?
- What opportunities are there for professional growth and development within this role?
- How does PTC support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability
- Research PTC's products and industry to demonstrate your understanding of the company and its mission
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
