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Website and Content Management Systems Manager

New York University
Full-time
On-site
New York, New York, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Website and Content Management Systems Manager

πŸ”Ή Company: New York University

πŸ”Ή Location: New York, New York, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Higher Education

πŸ”Ή Date Posted: May 12, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Overseeing the main NYU.edu website, ensuring it is up-to-date, engaging, and meets evolving site viewer needs
  • Collaborating with IT technical partners to update/upgrade website technical functions and applications
  • Managing content audits to remove outdated, unused, or inaccurate information
  • Guiding the team to create new content that aligns with each website’s content strategy and established standards
  • Overseeing major website redesign or progressive enhancement projects

ASSUMPTION: This role requires a high level of strategic thinking, project management, and technical understanding to ensure the website meets the university's goals and user needs.

πŸ“‹ Key Responsibilities

βœ… Oversee all aspects of the main NYU.edu website, ensuring it is up to date, engaging, and advances the goals of the university

βœ… Coordinate with IT technical partners to update/upgrade website technical functions, application upgrades, and service packs

βœ… Plan, manage, oversee implementation, and monitor automated and manual content and asset audits

βœ… Guide the team and create new content that is in line with each website’s content strategy and established standards and best practices

βœ… Oversee and guide all major website redesign or progressive enhancement projects

βœ… Directly and functionally supervise several full-time professionals

ASSUMPTION: This role involves a mix of strategic planning, project management, and hands-on technical work to ensure the website's success.

🎯 Required Qualifications

Education: Bachelor's Degree or equivalent with additional significant years of experience, specifically in web design, web development, or related field

Experience: 5+ years of experience, including managing full-time employees or vendors, designing or participating in designing a website and/or web/brand design system for a medium to large organization, developing with or having a working understanding of website code, having oversight and complete understanding of at least one web CMS platform, working with an event calendar and local site search applications, understanding of and practice meeting web accessibility standards, and collaborating with web professionals of all specialties

Required Skills:

  • Proven ability to manage people and projects from start to finish
  • Strong understanding of HTML, CSS, JavaScript, TypeScript, and content management systems (CMS)
  • Effective communication skills (written, spoken, and presented)
  • Ability to analyze metrics and make data-driven decisions

Preferred Skills:

  • Experience with personalized web portal experiences and data integrations
  • Deep experience working with cross-functional teams
  • Patience and adaptability in a large bureaucratic organization
  • Ability to provide leadership and direction to teams

ASSUMPTION: Candidates with a strong background in web design, development, and project management will be well-suited for this role. Experience in higher education is a plus but not required.

πŸ’° Compensation & Benefits

Salary Range: $115,000.00 - $135,000.00 per year

Benefits:

  • Competitive benefits package
  • Opportunities for professional development and growth
  • Diverse and inclusive work environment

Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for project needs

ASSUMPTION: The salary range provided is based on the company's posted information and is competitive for the role and location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Higher Education

Company Size: 51-200 employees

Founded: As an affiliate of New York University, NYU London was established in 2001

Company Description:

  • NYU London offers study abroad programs for NYU students, providing a rich cultural experience in one of Europe’s most storied cities
  • The program includes a wide range of academic programs, specialized programs, and for-credit internships
  • NYU London encourages students to enroll in for-credit internships with key institutions in various fields

Company Specialties:

  • Study Away and Higher Education

Company Website: http://www.nyu.edu/global/global-academic-centers/london.html

ASSUMPTION: NYU London is a well-established study abroad program that offers a unique opportunity for students to study in London while earning NYU credits.

πŸ“Š Role Analysis

Career Level: Mid-level to senior management role

Reporting Structure: Directly and functionally supervises several full-time professionals

Work Arrangement: On-site, with flexibility for project needs

Growth Opportunities:

  • Potential to grow within the university's global academic centers network
  • Opportunities for professional development and skill-building
  • Chance to work on high-impact projects that enhance the university's digital presence

ASSUMPTION: This role offers opportunities for career growth and development within the university's global network.

🌍 Location & Work Environment

Office Type: On-site, with a focus on collaboration and teamwork

Office Location(s): Bloomsbury, London, London WC1B, GB

Geographic Context:

  • London offers a rich cultural experience and a vibrant city life
  • The Bloomsbury neighborhood is known for its historic buildings, museums, and literary connections
  • NYU London is centrally located, making it easily accessible by public transportation

Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for project needs

ASSUMPTION: The work environment at NYU London is collaborative, inclusive, and focused on providing a high-quality study abroad experience for students.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the hiring team
  • Final interview with the department head or director

Key Assessment Areas:

  • Technical skills and knowledge of web design, development, and CMS platforms
  • Project management and leadership abilities
  • Communication and collaboration skills
  • Problem-solving and adaptability

Application Tips:

  • Highlight relevant experience in web design, development, and project management
  • Tailor your resume and cover letter to emphasize your fit for the role and the university's mission
  • Prepare for behavioral and situational interview questions that assess your problem-solving, leadership, and communication skills

ATS Keywords: Web Design, Web Development, Content Management Systems, Project Management, Team Leadership, User Experience, Web Accessibility, Training Development, Communication, HTML, CSS, JavaScript, Data Analysis, Vendor Management, Adobe Creative Cloud, Figma

ASSUMPTION: The application process for this role is competitive, and candidates should highlight their relevant experience and skills to increase their chances of success.

πŸ› οΈ Tools & Technologies

  • Adobe Experience Manager
  • LiveWhale Event Calendar
  • Squiz/Funnelback search
  • Google Apps (G Suite)
  • Google Marketing Platform (Analytics, Tag Manager, etc.)
  • Google Search Console
  • Adobe Creative Cloud (Illustrator, Photoshop, InDesign, etc.)
  • Figma

ASSUMPTION: Candidates should have experience with or be willing to learn the tools and technologies listed, as they are essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Excellence
  • Inclusion and Diversity
  • Integrity

Work Style:

  • Collaborative and team-oriented
  • Adaptable and flexible
  • Focused on continuous learning and improvement

Self-Assessment Questions:

  • Do you thrive in a collaborative, team-oriented environment?
  • Are you adaptable and able to handle changing priorities and projects?
  • Are you committed to continuous learning and professional development?

ASSUMPTION: Candidates who align with NYU's values and work style will be well-suited for this role and the university's culture.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Working with a diverse range of stakeholders, including students, faculty, and staff
  • Adapting to a large, bureaucratic organization with constantly shifting needs and priorities
  • Ensuring the website meets the needs of a diverse user base, including students, faculty, staff, and external visitors

ASSUMPTION: Candidates should be prepared to face these challenges and have strategies in place to overcome them.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on managing the main NYU.edu website and overseeing content management systems
  • Similar roles in higher education may include Web Content Manager, Digital Content Strategist, or Web Development Manager
  • Career progression may include roles such as Director of Web Strategy or Associate Vice President of Digital Communications

ASSUMPTION: This role is unique within the university and offers opportunities for career growth and development within the digital communications field.

πŸ“ Sample Projects

  • Leading a website redesign project to improve user experience and accessibility
  • Developing and implementing a content strategy that aligns with the university's goals and brand guidelines
  • Managing a team to conduct a comprehensive content audit and remove outdated, unused, or inaccurate information

ASSUMPTION: These sample projects highlight the strategic, project management, and technical aspects of the role.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits within it?
  • How does the university support the professional development and growth of its employees?
  • What are the biggest challenges facing the university's digital communications efforts, and how can this role address them?
  • How does the university measure the success of its digital communications efforts, and how will this role contribute to those metrics?
  • What is the work environment like, and how does the team collaborate and communicate?

ASSUMPTION: Asking these questions will help candidates better understand the role, the team, and the university's digital communications efforts.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills
  • Prepare for behavioral and situational interview questions that assess your problem-solving, leadership, and communication skills
  • Follow up with the hiring manager after your interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.