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Website Content Producer

Yoox Net-a-Porter Group (YNAP)
Full-time
On-site
London, City of, United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Website Content Producer

πŸ”Ή Company: Yoox Net-a-Porter Group (YNAP)

πŸ”Ή Location: London, UK (Hybrid)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Technology, Information and Internet

πŸ”Ή Date Posted: 2025-04-23

πŸ”Ή Experience Level: Associate

πŸ”Ή Remote Status: On-site/Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Building and launching website content across multiple brands and regions
  • Managing weekly content updates and targeted content delivery
  • Collaborating with technical contributors and business stakeholders
  • Working independently and prioritizing workload effectively

ASSUMPTION: This role requires strong organizational skills and the ability to thrive in a fast-paced environment.

πŸ“‹ Key Responsibilities

βœ… Deliver weekly content updates across web and app in multiple regions & languages using the content management system (HP, top navigation, listing page content)

βœ… Launch content throughout the week based on briefed timelines, triaging any issues on content going live

βœ… Manage the onsite delivery of targeted and personalized content via CMS and other tooling

βœ… Action highly reactive ad-hoc content updates when required by the business, communicating and delivering with quick turnaround

βœ… Develop plans for landing pages and product listing pages as part of site content planning

βœ… Effectively manage workload via Asana, updating status of tickets as tasks are complete

βœ… Manage BAU feedback from various teams, ensuring updates are captured, actioned, and confirmed with stakeholders

βœ… Support with SALE content execution, meeting deadlines for the wider business review and regional differences

βœ… Maintain and organize CMS system to improve usability and efficiency

βœ… Support the Senior Site Content Producer to test and review new content developments across web and app

βœ… Ad-hoc competitor analysis, suggesting opportunities for new content modules onsite

ASSUMPTION: This role may require working on weekends or evenings to meet content deadlines, especially during sales events.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Communications, Marketing, or a related discipline)

Experience: Previous experience using content management systems and project management tools

Required Skills:

  • Excellent communication skills with technical contributors and business stakeholders
  • Strong attention to detail and ability to spot small mistakes in copy or assets
  • Ability to work independently and prioritize workload effectively
  • Keen organizational and communication skills, alongside a strong eye for detail and curiosity for technology and/or site design

Preferred Skills:

  • Experience with managing the content production of sites & app in multiple regions with multiple languages
  • Ability to show initiative and new ideas to constantly improve the NET-A-PORTER & MR PORTER onsite experience

ASSUMPTION: While not explicitly stated, a positive attitude and ability to remain calm in a high-pressure environment are essential for this role.

πŸ’° Compensation & Benefits

Salary Range: Β£25,000 - Β£35,000 per annum (Based on industry standards for an Associate-level role in London)

Benefits:

  • Performance bonus schemes dependent on the type of role you are in
  • A pension that both you and the company contribute to
  • A portal with an array of discounts on things like theme park and cinema tickets
  • Our famous staff discount along with exclusive staff sales
  • Private healthcare for you and your family
  • Flexible working
  • A chance to be part of a fun and caring team that supports each other

Working Hours: Full-time, Monday to Friday, with flexibility to work evenings or weekends as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards for an Associate-level role in London. The actual salary may vary depending on the candidate's skills and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Luxury and Fashion Retail, Technology, and E-commerce

Company Size: 5,001-10,000 employees (Global), 4,026 employees (LinkedIn)

Founded: 2000

Company Description:

  • Yoox Net-a-Porter Group (YNAP) is a leading online luxury and fashion retail business
  • Consists of four multi-brand online stores: NET-A-PORTER, MR PORTER, THE OUTNET, and YOOX
  • Serves 5.3 million customers in 180 countries with outstanding style and impeccable service

Company Specialties:

  • Online luxury and fashion retail
  • E-commerce technology and platform development
  • Global customer experience and service

Company Website: www.ynap.com

ASSUMPTION: YNAP's global presence and extensive customer base offer unique opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Associate (Early career stage, typically 0-3 years of experience)

Reporting Structure: Reports directly to the Senior Site Content Producer

Work Arrangement: Hybrid (Combination of on-site and remote work)

Growth Opportunities:

  • Potential progression to Senior Site Content Producer or similar roles within the content team
  • Expansion into other areas of the business, such as marketing, merchandising, or e-commerce operations
  • International opportunities within YNAP's global network of offices

ASSUMPTION: This role offers a strong foundation for a career in e-commerce, content management, or a related field.

🌍 Location & Work Environment

Office Type: Hybrid (Combination of on-site and remote work)

Office Location(s): 1 The Village Offices, London, London W12 7GF, GB

Geographic Context:

  • London, UK, is a major global hub for fashion, technology, and e-commerce
  • Shepherd's Bush, where the office is located, is a vibrant and multicultural neighborhood
  • Easy access to public transportation and various amenities

Work Schedule: Full-time, Monday to Friday, with flexibility to work evenings or weekends as needed

ASSUMPTION: The hybrid work arrangement allows for a good balance between on-site collaboration and remote flexibility.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the hiring manager
  • On-site or virtual interview with the content team
  • Final interview with the Senior Site Content Producer or another senior team member

Key Assessment Areas:

  • Technical skills and experience with content management systems and project management tools
  • Communication and collaboration skills
  • Attention to detail and ability to work under pressure
  • Cultural fit and alignment with YNAP's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of the luxury and fashion retail industry, as well as YNAP's business
  • Showcase your ability to work independently and manage multiple tasks and deadlines

ATS Keywords: Content Management Systems, Project Management Tools, Attention to Detail, Content Production, Communication Skills, Organisational Skills, Curiosity for Technology

ASSUMPTION: YNAP's application process is designed to assess both technical skills and cultural fit, with a focus on finding the best candidate for the role.

πŸ› οΈ Tools & Technologies

  • Content Management Systems (e.g., HP, CMS)
  • Project Management Tools (e.g., Asana)
  • Other relevant tools and technologies may be required based on the specific needs of the role

ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Innovation and continuous improvement
  • Collaboration and teamwork

Work Style:

  • Fast-paced and dynamic environment
  • Strong focus on attention to detail and quality
  • Collaborative and supportive team culture

Self-Assessment Questions:

  • Do you thrive in a fast-paced, high-pressure environment?
  • Are you highly organized and able to manage multiple tasks and deadlines effectively?
  • Do you have a strong eye for detail and a keen interest in luxury and fashion retail?

ASSUMPTION: YNAP values candidates who are passionate about luxury and fashion retail, highly organized, and able to thrive in a fast-paced environment.

⚠️ Potential Challenges

  • Managing multiple tasks and deadlines in a fast-paced environment
  • Working with various teams and stakeholders to gather and implement feedback
  • Adapting to changes in content priorities and timelines
  • Meeting the high standards of quality and attention to detail required for luxury and fashion retail

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a keen attention to detail.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Content Producer or Content Manager role in other e-commerce or digital agencies
  • However, the focus on luxury and fashion retail, as well as the global scale of YNAP's operations, sets this role apart
  • Career progression in this role may lead to senior content management positions or other opportunities within YNAP's global network

ASSUMPTION: While this role shares similarities with other content management positions, its unique focus on luxury and fashion retail offers a distinct opportunity for career growth and development.

πŸ“ Sample Projects

  • Managing the content launch for a major sales event, such as Black Friday or the end-of-season sale
  • Collaborating with the merchandising team to create and implement targeted content campaigns
  • Working with the technical team to optimize the user experience and improve site performance

ASSUMPTION: These sample projects demonstrate the breadth of responsibilities and opportunities available in this role.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does this role collaborate with other teams, such as merchandising, marketing, and technical?
  • What opportunities are there for professional development and growth within the content team or YNAP more broadly?
  • How does YNAP support work-life balance for its employees?
  • What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in and understanding of the role and company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare for the interview by researching YNAP's business, industry, and company culture
  • Be ready to discuss your experience with content management systems and project management tools
  • Follow up with the hiring manager within 24 hours of the interview to express your appreciation and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.