📌 Core Information
🔹 Job Title: Website Content Producer
🔹 Company: Yoox Net-a-Porter Group (YNAP)
🔹 Location: London, UK (Hybrid)
🔹 Job Type: Full-time
🔹 Category: Technology, Information and Internet
🔹 Date Posted: 2025-04-23
🔹 Experience Level: Associate
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Building and launching website content across multiple brands and regions
- Managing weekly content updates and targeted content delivery
- Collaborating with technical contributors and business stakeholders
- Working independently and prioritizing workload effectively
ASSUMPTION: This role requires strong organizational skills and the ability to thrive in a fast-paced environment.
📋 Key Responsibilities
✅ Deliver weekly content updates across web and app in multiple regions & languages using the content management system (HP, top navigation, listing page content)
✅ Launch content throughout the week based on briefed timelines, triaging any issues on content going live
✅ Manage the onsite delivery of targeted and personalized content via CMS and other tooling
✅ Action highly reactive ad-hoc content updates when required by the business, communicating and delivering with quick turnaround
✅ Develop plans for landing pages and product listing pages as part of site content planning
✅ Effectively manage workload via Asana, updating status of tickets as tasks are complete
✅ Manage BAU feedback from various teams, ensuring updates are captured, actioned, and confirmed with stakeholders
✅ Support with SALE content execution, meeting deadlines for the wider business review and regional differences
✅ Maintain and organize CMS system to improve usability and efficiency
✅ Support the Senior Site Content Producer to test and review new content developments across web and app
✅ Ad-hoc competitor analysis, suggesting opportunities for new content modules onsite
ASSUMPTION: This role may require working on weekends or evenings to meet content deadlines, especially during sales events.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Communications, Marketing, or a related discipline)
Experience: Previous experience using content management systems and project management tools
Required Skills:
- Excellent communication skills with technical contributors and business stakeholders
- Strong attention to detail and ability to spot small mistakes in copy or assets
- Ability to work independently and prioritize workload effectively
- Keen organizational and communication skills, alongside a strong eye for detail and curiosity for technology and/or site design
Preferred Skills:
- Experience with managing the content production of sites & app in multiple regions with multiple languages
- Ability to show initiative and new ideas to constantly improve the NET-A-PORTER & MR PORTER onsite experience
ASSUMPTION: While not explicitly stated, a positive attitude and ability to remain calm in a high-pressure environment are essential for this role.
💰 Compensation & Benefits
Salary Range: £25,000 - £35,000 per annum (Based on industry standards for an Associate-level role in London)
Benefits:
- Performance bonus schemes dependent on the type of role you are in
- A pension that both you and the company contribute to
- A portal with an array of discounts on things like theme park and cinema tickets
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- Flexible working
- A chance to be part of a fun and caring team that supports each other
Working Hours: Full-time, Monday to Friday, with flexibility to work evenings or weekends as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards for an Associate-level role in London. The actual salary may vary depending on the candidate's skills and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Luxury and Fashion Retail, Technology, and E-commerce
Company Size: 5,001-10,000 employees (Global), 4,026 employees (LinkedIn)
Founded: 2000
Company Description:
- Yoox Net-a-Porter Group (YNAP) is a leading online luxury and fashion retail business
- Consists of four multi-brand online stores: NET-A-PORTER, MR PORTER, THE OUTNET, and YOOX
- Serves 5.3 million customers in 180 countries with outstanding style and impeccable service
Company Specialties:
- Online luxury and fashion retail
- E-commerce technology and platform development
- Global customer experience and service
Company Website: www.ynap.com
ASSUMPTION: YNAP's global presence and extensive customer base offer unique opportunities for career growth and development.
📊 Role Analysis
Career Level: Associate (Early career stage, typically 0-3 years of experience)
Reporting Structure: Reports directly to the Senior Site Content Producer
Work Arrangement: Hybrid (Combination of on-site and remote work)
Growth Opportunities:
- Potential progression to Senior Site Content Producer or similar roles within the content team
- Expansion into other areas of the business, such as marketing, merchandising, or e-commerce operations
- International opportunities within YNAP's global network of offices
ASSUMPTION: This role offers a strong foundation for a career in e-commerce, content management, or a related field.
🌍 Location & Work Environment
Office Type: Hybrid (Combination of on-site and remote work)
Office Location(s): 1 The Village Offices, London, London W12 7GF, GB
Geographic Context:
- London, UK, is a major global hub for fashion, technology, and e-commerce
- Shepherd's Bush, where the office is located, is a vibrant and multicultural neighborhood
- Easy access to public transportation and various amenities
Work Schedule: Full-time, Monday to Friday, with flexibility to work evenings or weekends as needed
ASSUMPTION: The hybrid work arrangement allows for a good balance between on-site collaboration and remote flexibility.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- On-site or virtual interview with the content team
- Final interview with the Senior Site Content Producer or another senior team member
Key Assessment Areas:
- Technical skills and experience with content management systems and project management tools
- Communication and collaboration skills
- Attention to detail and ability to work under pressure
- Cultural fit and alignment with YNAP's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of the luxury and fashion retail industry, as well as YNAP's business
- Showcase your ability to work independently and manage multiple tasks and deadlines
ATS Keywords: Content Management Systems, Project Management Tools, Attention to Detail, Content Production, Communication Skills, Organisational Skills, Curiosity for Technology
ASSUMPTION: YNAP's application process is designed to assess both technical skills and cultural fit, with a focus on finding the best candidate for the role.
🛠️ Tools & Technologies
- Content Management Systems (e.g., HP, CMS)
- Project Management Tools (e.g., Asana)
- Other relevant tools and technologies may be required based on the specific needs of the role
ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer-centricity
- Innovation and continuous improvement
- Collaboration and teamwork
Work Style:
- Fast-paced and dynamic environment
- Strong focus on attention to detail and quality
- Collaborative and supportive team culture
Self-Assessment Questions:
- Do you thrive in a fast-paced, high-pressure environment?
- Are you highly organized and able to manage multiple tasks and deadlines effectively?
- Do you have a strong eye for detail and a keen interest in luxury and fashion retail?
ASSUMPTION: YNAP values candidates who are passionate about luxury and fashion retail, highly organized, and able to thrive in a fast-paced environment.
⚠️ Potential Challenges
- Managing multiple tasks and deadlines in a fast-paced environment
- Working with various teams and stakeholders to gather and implement feedback
- Adapting to changes in content priorities and timelines
- Meeting the high standards of quality and attention to detail required for luxury and fashion retail
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a keen attention to detail.
📈 Similar Roles Comparison
- This role is similar to a Content Producer or Content Manager role in other e-commerce or digital agencies
- However, the focus on luxury and fashion retail, as well as the global scale of YNAP's operations, sets this role apart
- Career progression in this role may lead to senior content management positions or other opportunities within YNAP's global network
ASSUMPTION: While this role shares similarities with other content management positions, its unique focus on luxury and fashion retail offers a distinct opportunity for career growth and development.
📝 Sample Projects
- Managing the content launch for a major sales event, such as Black Friday or the end-of-season sale
- Collaborating with the merchandising team to create and implement targeted content campaigns
- Working with the technical team to optimize the user experience and improve site performance
ASSUMPTION: These sample projects demonstrate the breadth of responsibilities and opportunities available in this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role collaborate with other teams, such as merchandising, marketing, and technical?
- What opportunities are there for professional development and growth within the content team or YNAP more broadly?
- How does YNAP support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in and understanding of the role and company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for the interview by researching YNAP's business, industry, and company culture
- Be ready to discuss your experience with content management systems and project management tools
- Follow up with the hiring manager within 24 hours of the interview to express your appreciation and reiterate your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
