📌 Core Information
🔹 Job Title: Website Content Producer
🔹 Company: Yoox Net-a-Porter Group (YNAP)
🔹 Location: London, UK (Hybrid)
🔹 Job Type: Full-Time
🔹 Category: Technology, Information and Internet
🔹 Date Posted: July 3, 2025
🔹 Experience Level: Associate
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Building and maintaining onsite content across devices for multiple brands and regions
- Collaborating with the Senior Site Content Producer to launch website content
- Managing content updates, triaging issues, and developing content plans
- Working independently and effectively managing workload in a fast-paced environment
- Excellent communication skills with technical contributors and business stakeholders
ASSUMPTION: This role requires a strong attention to detail, initiative, and adaptability to thrive in a dynamic, high-pressure environment.
📋 Key Responsibilities
✅ Deliver weekly content updates across web and app in multiple regions and languages using the content management system
✅ Launch content based on briefed timelines, triaging any issues on content going live
✅ Manage the onsite delivery of targeted and personalized content via CMS and other tooling
✅ Action highly reactive ad-hoc content updates when required by the business, communicating and delivering with quick turnaround
✅ Develop plans for landing pages and product listing pages as part of site content planning
✅ Effectively manage workload via Asana, updating status of tickets as tasks are complete
✅ Manage BAU feedback from various teams, ensuring updates are captured, actioned, and confirmed with stakeholders
✅ Work with reporting of site issues, identifying, and raising issues with relevant technical or business teams, communicating updates with stakeholders and resolving issues
✅ Support with SALE content execution, meeting deadlines for the wider business review and regional differences
✅ Maintain and organize CMS system to improve usability and efficiency
✅ Support the Senior Site Content Producer to test and review new content developments across web and app
✅ Ad-hoc competitor analysis, suggesting opportunities for new content modules onsite
ASSUMPTION: This role involves a high level of multitasking, prioritization, and adaptability to manage content updates and issues across multiple brands and regions.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field or equivalent experience
Experience: Previous experience using content management systems and project management tools, preferably in a similar role
Required Skills:
- Proven experience with content management systems
- Experience with project management tools to manage workload
- Exceptional attention to detail
- Ability to work independently and prioritize workload effectively
- Excellent communication skills with technical contributors and business stakeholders
- Positive attitude and ability to remain calm in a high-pressure, fast-paced environment
- Keen organizational and communication skills, alongside a strong eye for detail and a curiosity for technology and/or site design
Preferred Skills:
- Experience with managing the content production of sites and APP in multiple regions with multiple languages
ASSUMPTION: Candidates with experience in luxury retail or e-commerce may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: £28,000 - £35,000 per annum (based on industry standards for an Associate-level role in London)
Benefits:
- Performance bonus schemes dependent on the type of role
- A pension that both you and the company contribute to
- A portal with an array of discounts on things like theme park and cinema tickets
- Staff discount along with exclusive staff sales
- Private healthcare for you and your family
- Flexible working
- A chance to be part of a fun and caring team that supports each other
Working Hours: Full-time, 40 hours per week, with flexible working arrangements
ASSUMPTION: The salary range provided is an estimate based on industry standards for an Associate-level role in London. The actual salary may vary based on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Luxury e-commerce and technology
Company Size: 5,001-10,000 employees (Large enterprise)
Founded: 2000 (as NET-A-PORTER, merged with YOOX in 2015)
Company Description:
- Yoox Net-a-Porter Group (YNAP) is a leading global online luxury retailer, offering a multi-brand, multi-channel, and multi-device shopping experience
- YNAP operates several luxury fashion and lifestyle e-commerce platforms, including NET-A-PORTER, MR PORTER, YOOX, THE OUTNET, and MYTHERESA
- YNAP is committed to delivering exceptional customer service, offering express worldwide shipping, luxurious packaging, easy returns, and a multi-lingual customer care and personal shopping team available 24/7
Company Specialties:
- Luxury fashion e-commerce
- Multi-brand, multi-channel, and multi-device shopping experience
- Exceptional customer service and personal shopping
Company Website: http://www.ynap.com
ASSUMPTION: YNAP's large size and global presence offer opportunities for career growth and exposure to international markets.
📊 Role Analysis
Career Level: Associate (Early to mid-career level)
Reporting Structure: Reports directly to the Senior Site Content Producer
Work Arrangement: Hybrid (2-3 days per week in the office, with the rest of the time working remotely)
Growth Opportunities:
- Progression to a Senior Site Content Producer role as skills and experience develop
- Expansion into other content-related roles within the YNAP group, such as Content Manager or Content Strategist
- Potential opportunities to work on special projects or initiatives, gaining exposure to different aspects of the business
ASSUMPTION: This role offers opportunities for career growth and development within the YNAP group, as well as the chance to work on high-profile projects and collaborate with talented team members.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with state-of-the-art technology and amenities
Office Location(s): Westfield office in Shepherd's Bush, London
Geographic Context:
- London is a major global city with a vibrant cultural scene, diverse communities, and excellent transportation links
- The Westfield office is located in Shepherd's Bush, a bustling area with plenty of shops, restaurants, and entertainment options
- London offers a wide range of housing options, from urban apartments to suburban family homes
Work Schedule: Flexible working hours, with the ability to work from home some days of the week
ASSUMPTION: The hybrid work arrangement offers a good balance between in-office collaboration and remote flexibility.
💼 Interview & Application Insights
Typical Process:
- Online application and CV screening
- Phone or video screening with the HR team
- In-person or video interview with the hiring manager and/or team members
- Final interview with the Senior Site Content Producer or another senior team member
Key Assessment Areas:
- Technical skills and experience with content management systems and project management tools
- Attention to detail and ability to spot small mistakes in copy or assets
- Communication skills and ability to work effectively with technical contributors and business stakeholders
- Adaptability and problem-solving skills in a fast-paced environment
Application Tips:
- Tailor your CV and cover letter to highlight relevant experience and skills for this role
- Provide specific examples of your experience with content management systems and project management tools
- Demonstrate your attention to detail by proofreading your application materials for any errors
- Prepare questions to ask the interviewer about the role, the team, or the company to show your interest and engagement
ATS Keywords: Content Management Systems, Project Management, Attention to Detail, Content Production, Communication Skills, Organisational Skills, Technology Curiosity
ASSUMPTION: The interview process for this role may include assessments or tasks to evaluate the candidate's technical skills and attention to detail.
🛠️ Tools & Technologies
- Content Management Systems (e.g., HP, Adobe Experience Manager)
- Project Management Tools (e.g., Asana, JIRA)
- Other relevant tools and technologies may be required based on the specific needs of the role
ASSUMPTION: The candidate should be comfortable learning and using new tools and technologies as needed for the role.
👔 Cultural Fit Considerations
Company Values:
- Customer-centricity
- Creativity and innovation
- Collaboration and teamwork
- Integrity and accountability
- Passion for luxury fashion and e-commerce
Work Style:
- Fast-paced and dynamic environment
- Collaborative and supportive team culture
- Opportunities for professional growth and development
- Focus on delivering exceptional customer experiences
Self-Assessment Questions:
- Do you thrive in a fast-paced, high-pressure environment?
- Are you detail-oriented and able to spot small mistakes in copy or assets?
- Do you have strong communication skills and the ability to work effectively with technical contributors and business stakeholders?
- Are you comfortable using new tools and technologies as needed for the role?
ASSUMPTION: Candidates who align with YNAP's company values and work style are more likely to succeed in this role and enjoy their work.
⚠️ Potential Challenges
- Managing content updates and issues across multiple brands and regions can be complex and time-consuming
- Working in a fast-paced, high-pressure environment may require long hours and tight deadlines
- The role may involve working with multiple stakeholders, requiring strong communication and project management skills
- Adapting to new tools and technologies as needed for the role may present a learning curve
ASSUMPTION: Candidates should be prepared to manage multiple priorities, work effectively under pressure, and adapt to new tools and technologies as needed for the role.
📈 Similar Roles Comparison
- This role is similar to Content Manager or Content Strategist positions in other luxury e-commerce or retail companies
- However, YNAP's large size and global presence offer unique opportunities for career growth and exposure to international markets
- Candidates with experience in luxury retail or e-commerce may have an advantage in this role
ASSUMPTION: This role offers a unique opportunity to work for a leading global luxury online retailer with a strong focus on customer experience and innovation.
📝 Sample Projects
- Managing the content production of a major site-wide redesign or rebranding project
- Developing and implementing a new content strategy to improve user engagement and conversion rates
- Collaborating with cross-functional teams to launch a new product category or collection
ASSUMPTION: The candidate should be able to provide specific examples of their experience with content management systems and project management tools, as well as their ability to manage multiple priorities and work effectively under pressure.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the overall content strategy for the company?
- What opportunities are there for professional growth and development within the team or the wider YNAP group?
- How does the team collaborate and communicate with other departments, such as marketing, merchandising, or technology?
- What is the work-life balance like for this role, and how does the company support employees in achieving a healthy work-life balance?
ASSUMPTION: Asking thoughtful questions during the interview demonstrates the candidate's interest in the role and their commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the YNAP Careers portal
- Tailor your CV and cover letter to highlight relevant experience and skills for this role
- Prepare for the interview by researching YNAP, the role, and the company's values and culture
- Prepare questions to ask the interviewer about the role, the team, or the company to show your interest and engagement
- Follow up with the hiring manager or HR team after the interview to express your appreciation for the opportunity and reiterate your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
