📌 Core Information
🔹 Job Title: 2025 Telecommunications Sales Trainee - Retail Campaign
🔹 Company: Sunset Firm
🔹 Location: Santa Ana, California
🔹 Job Type: Full-Time
🔹 Category: Sales & Marketing
🔹 Date Posted: April 3, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Direct customer interaction to promote telecommunications services
- Sales and upselling of products and services
- Maintenance of sales contracts and customer information
- Collaboration with team members to track customer engagement trends
- Representation of the brand in a professional manner
ASSUMPTION: This role requires strong communication skills and the ability to work well with people, as it involves direct customer interaction and team collaboration.
📋 Key Responsibilities
✅ Initiate contact with potential, current, and former customers to provide a comprehensive understanding of our clients' products and services
✅ Stay up-to-date on any promotions or discounts being offered by our client and upsell services when appropriate
✅ Maintain and organize sales contracts and other confidential customer information in our POS system
✅ Follow compliance guidelines as outlined by our clients and represent the brand in a professional manner at all times
✅ Collaborate with fellow Wireless Sales Trainees to track customer engagement trends and campaign data
✅ Confidently answer any customer questions and overturn objections when necessary
ASSUMPTION: This role requires strong communication skills, active listening, and problem-solving abilities to effectively address customer needs and concerns.
🎯 Required Qualifications
Education: High school diploma or equivalent
Experience: No prior experience required, as full training will be provided
Required Skills:
- Excellent written and verbal communication skills
- Professional demeanor and ability to foster positive relationships
- Ability to identify customer needs and offer appropriate solutions
- Ability to quickly learn and adapt to new wireless products and services
- Ability to work collaboratively within a fast-paced team environment
Preferred Skills:
- Prior experience in sales, customer service, retail, or a related field
ASSUMPTION: While prior experience is preferred, it is not required for this role due to the comprehensive training program offered by the company.
💰 Compensation & Benefits
Salary Range: $800 - $1,250 per week (based on industry standards for entry-level sales positions in the telecommunications industry)
Benefits:
- In-house training program for new hires
- Opportunities for career advancement within the company
Working Hours: Full-time, in-office position with a set schedule
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level sales positions in the telecommunications industry. Actual compensation may vary based on factors such as experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Marketing Services
Company Size: 2-10 employees (Small company size, which may offer a more personal and hands-on work environment)
Founded: Not specified (Company is likely relatively new or small, as it has a small number of employees)
Company Description:
- Guided by the wisdom of mentors, we navigate the path to success.
- Focused on connecting customers with the newest technology and communications products on the market.
- Partnered with the nation's leading provider of Internet and tv services.
Company Specialties:
- Telecommunications sales and marketing
- Customer service and relationship building
- Brand representation and compliance
Company Website: https://www.sunsetacquisitionsinc.com/
ASSUMPTION: As a small company, Sunset Firm may offer a more personal and hands-on work environment, with opportunities for growth and advancement.
📊 Role Analysis
Career Level: Entry-Level (This role is designed for individuals with little to no experience in sales or a related field)
Reporting Structure: This role may report directly to the hiring manager or a team lead, as the company is small and has a flat organizational structure.
Work Arrangement: On-site, full-time position with a set schedule (This role requires in-office presence, as it involves direct customer interaction and collaboration with team members)
Growth Opportunities:
- Career advancement within the company, as the company values internal growth and promotion
- Expansion of skills and knowledge through the company's in-house training program
ASSUMPTION: As an entry-level role in a small company, this position offers opportunities for growth and advancement, as well as the chance to learn and develop new skills.
🌍 Location & Work Environment
Office Type: Small office environment (Based on the company size and employee count)
Office Location(s): Santa Ana, California
Geographic Context:
- Santa Ana is located in Orange County, California, and is known for its diverse population and cultural attractions.
- The area offers a mix of urban and suburban living options, with a variety of neighborhoods to choose from.
- Santa Ana is conveniently located near major highways and public transportation, making it easy to commute to work.
Work Schedule: Full-time, in-office position with a set schedule (This role requires in-office presence during regular business hours)
ASSUMPTION: The work environment at Sunset Firm is likely to be collaborative and supportive, with a focus on teamwork and personal growth.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring manager and/or team members
- Background check and offer extension
Key Assessment Areas:
- Communication skills and active listening
- Problem-solving abilities and customer focus
- Adaptability and learning agility
- Professional demeanor and teamwork
Application Tips:
- Highlight any relevant experience in sales, customer service, or a related field, even if it is not directly related to telecommunications
- Demonstrate your enthusiasm for learning and growing in a fast-paced environment
- Prepare examples of how you have successfully addressed customer needs or concerns in the past
ATS Keywords: Telecommunications, Sales, Customer Service, Retail, Communication Skills, Professional Demeanor, Relationship Building, Problem Solving, Adaptability, Team Collaboration, Learning Agility
ASSUMPTION: As a small company, Sunset Firm may have a more streamlined and personal application process, with a focus on finding the best fit for the team.
🛠️ Tools & Technologies
- Point-of-Sale (POS) system for maintaining sales contracts and customer information
- Customer Relationship Management (CRM) software for tracking customer engagement trends and campaign data
- Communication tools (e.g., email, phone, video conferencing) for internal and external communication
ASSUMPTION: As a small company, Sunset Firm may use a variety of tools and technologies to streamline its operations and improve efficiency.
👔 Cultural Fit Considerations
Company Values:
- Guided by the wisdom of mentors
- Focus on customer success and satisfaction
- Collaboration and teamwork
Work Style:
- Fast-paced and dynamic work environment
- Focus on personal growth and development
- Supportive and collaborative team culture
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you eager to learn and grow in a supportive team culture?
- Do you possess strong communication skills and a professional demeanor?
ASSUMPTION: As a small company, Sunset Firm places a strong emphasis on cultural fit and values a supportive and collaborative work environment.
⚠️ Potential Challenges
- Working in a fast-paced, dynamic environment may be challenging for individuals who prefer a more structured or predictable work environment
- As a small company, Sunset Firm may have limited resources and opportunities for growth compared to larger organizations
- Working in sales may require dealing with customer objections and rejection, which can be challenging and emotionally taxing
- As an entry-level role, this position may not offer the same level of job security or advancement opportunities as more senior positions
ASSUMPTION: While Sunset Firm offers opportunities for growth and advancement, it is important to consider the potential challenges and limitations of working in a small company and an entry-level sales role.
📈 Similar Roles Comparison
- This role differs from other sales positions in the telecommunications industry in that it offers comprehensive training and opportunities for growth and advancement within a small company
- As a small company, Sunset Firm may offer a more personal and hands-on work environment compared to larger organizations in the industry
- Career paths in this role may include advancement to management or leadership positions within the company, as well as the opportunity to develop new skills and expertise
ASSUMPTION: While this role shares similarities with other sales positions in the telecommunications industry, it offers unique opportunities for growth and advancement within a small company.
📝 Sample Projects
- Developing and implementing a customer engagement campaign to increase sales and customer satisfaction
- Collaborating with team members to analyze customer data and identify trends to inform sales strategies
- Creating and delivering presentations to customers to educate them about new products and services
ASSUMPTION: As a sales trainee, you may be involved in a variety of projects that require strong communication skills, active listening, and problem-solving abilities.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the company's long-term growth plans?
- What opportunities are there for professional development and advancement within the company?
- How does the company support work-life balance for its employees?
- What are the most challenging aspects of working in this role, and how can I best prepare for them?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process can help you better understand the role and the company, and demonstrate your interest and enthusiasm for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare examples of how you have successfully addressed customer needs or concerns in the past
- Follow up with the hiring manager one week after submitting your application to express your interest and inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
