🔹 Job Title: Account Analyst (Polokwane)
🔹 Company: Capitec Bank Ltd
🔹 Location: Polokwane, Limpopo, South Africa
🔹 Job Type: On-site
🔹 Category: Banking
🔹 Date Posted: July 4, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a balance of administrative tasks, customer service, and analytical work. It is ideal for someone with strong organizational skills and a keen eye for detail.
✅ Support the day-to-day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries and administration assistance
✅ Identify cross-selling opportunities and monitor all loan facilities in the portfolio on a daily basis against set parameters/conditions
ASSUMPTION: The role may involve handling sensitive customer information, so strong confidentiality skills are essential.
Education: Diploma in Commerce or Banking (minimum), Bachelor's Degree in Banking or Commerce (preferred)
Experience: At least 5 years of experience, including 1 year in the Business Banking environment. Experience in preparing and motivating Credit applications is essential.
Required Skills:
Preferred Skills:
ASSUMPTION: Given the experience required, this role is likely to attract candidates with a solid background in banking and a proven track record in credit application preparation.
Salary Range: The salary range for this role is estimated to be between ZAR 350,000 and ZAR 450,000 per annum, based on industry standards for a mid-level banking role in South Africa. This estimate is inclusive of a base salary and potential performance-based bonuses.
Benefits:
Working Hours: The role requires a standard 40-hour workweek, with the possibility of overtime during peak periods.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and performance.
Industry: Capitec Bank operates in the competitive South African banking industry, known for its innovative digital banking solutions and affordable services.
Company Size: Capitec Bank is a large organization with over 10,000 employees, providing ample opportunities for career growth and development.
Founded: Capitec Bank was founded in 2001 and has since grown to become one of South Africa's leading digital banks.
Company Description:
Company Specialties:
Company Website: http://www.capitecbank.co.za
ASSUMPTION: Capitec Bank's focus on digital banking and affordability sets it apart in the competitive South African banking industry.
Career Level: This role is at the mid-level of the banking career ladder, offering opportunities for growth and development within the organization.
Reporting Structure: The Account Analyst will report directly to the Business Banking team and work closely with other departments, such as Credit and Customer Service.
Work Arrangement: This is an on-site role, with the possibility of remote work during peak periods or for specific projects.
Growth Opportunities:
ASSUMPTION: Given Capitec Bank's size and growth, there are ample opportunities for career progression within the organization.
Office Type: The role is based in Capitec Bank's Polokwane office, which is a modern, professional environment.
Office Location(s): 5 Neutron Road, Stellenbosch, Western Cape 7600, ZA
Geographic Context:
Work Schedule: The role requires a standard 40-hour workweek, with the possibility of overtime during peak periods.
ASSUMPTION: The work environment at Capitec Bank's Polokwane office is likely to be dynamic and fast-paced, reflecting the bank's focus on digital innovation and customer service.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Account Analyst, Business Banking, Credit Applications, Customer Service, Portfolio Management, Loan Facilities, Cross-Selling Opportunities, Banking Industry, South Africa
ASSUMPTION: Capitec Bank's recruitment process is likely to be competitive, with a focus on finding candidates who are a strong cultural fit for the organization and have the skills and experience required for the role.
ASSUMPTION: The tools and technologies required for this role are likely to be industry-standard and may include proprietary systems specific to Capitec Bank.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Capitec Bank's culture is likely to be fast-paced, innovative, and customer-focused, with a strong emphasis on collaboration and teamwork.
ASSUMPTION: While this role presents numerous opportunities for growth and development, it also comes with its own set of challenges that candidates should be aware of.
ASSUMPTION: While this role shares similarities with other Account Analyst positions in the banking industry, it also has unique aspects that set it apart and offer opportunities for growth and development.
ASSUMPTION: These sample projects are intended to give candidates an idea of the types of tasks and responsibilities they may encounter in this role. The actual projects and tasks may vary depending on the specific needs of the business and the team.
ASSUMPTION: These key questions are intended to help candidates better understand the role, the team, and the company, and to demonstrate their interest and engagement in the interview process.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.