M

Account Manager - VaultRE

MRI Software
Full-time
On-site
Australia
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Manager - VaultRE

πŸ”Ή Company: MRI Software

πŸ”Ή Location: Australia

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Not provided


πŸ“Œ Essential Job Details

πŸš€ Job Overview

As an Account Manager at MRI Software, you will be responsible for creating advocates for the MRI brand in the marketplace, minimizing attrition of existing customers through regular communication, driving new revenue opportunities within existing accounts, and identifying migration opportunities from desktop to cloud solutions. This role is well-suited for dynamic sales professionals who are focused on expanding MRI's footprint among its client base using a consultative sales approach.

ASSUMPTION: The role is focused on managing and growing relationships with MRI's existing customer base, rather than acquiring new customers. This is a common focus for an Account Manager position.

πŸ“‹ Key Responsibilities

  • Act as a "solutions expert" to help customers address their unique business issues and strategic initiatives
  • Conduct client meetings and represent MRI at industry conferences and trade shows
  • Work with the broader sales team to share ideas, knowledge, and new business development strategies
  • Drive and manage the sales process, including targeting whitespace opportunities, identifying client solutions, building and maintaining customer relationships, supporting software demonstrations, and negotiating and administering opportunities
  • Facilitate the sales administration process in Hubspot
  • Design account strategies and collaborate with sales leadership and marketing to achieve short and long-term sales goals for targeted clients
  • Deliver valuable presentations to existing clients, including supporting product demonstrations
  • Develop and implement integrated sales strategies in conjunction with other business units on shared opportunities
  • Conduct 'outbound' call campaigns to drive individual initiatives
  • Exceed assigned annual sales and retention quotas
  • Handle the contracting process and sales administration
  • Maintain relationships with existing customers through online and face-to-face interaction
  • Understand MRI's positioning in the market and be well-versed in product differentiators and strengths
  • Maintain a healthy pipeline, excellent record-keeping, and forecast reporting
  • Represent the company at trade association meetings to promote products
  • Perform all other duties and responsibilities as assigned

ASSUMPTION: The role involves a mix of account management, sales, and customer relationship responsibilities, which is typical for an Account Manager position.

🎯 Required Qualifications

Education: Bachelor's degree in business, marketing, or a related discipline preferred, but not required

Experience: 1+ years of strategic sales/account management experience in the software industry or a similar field

Skills:

  • Demonstrated track record of adding value through client relationships to increase revenue over a sustained period
  • Ability to exceed sales targets while working with key stakeholders
  • Knowledge of the real estate industry and the ability to network within the industry
  • Excellent verbal and written communication skills
  • Ability to operate in a fast-paced environment with multiple priorities
  • Hubspot or Salesforce experience highly regarded

ASSUMPTION: The role requires a combination of sales, account management, and industry-specific expertise, which is typical for an Account Manager position in the software industry.

πŸ’° Compensation & Benefits

Salary Range: Not specified

Benefits:

  • Base salary and uncapped commission
  • Annual performance-related bonus
  • 6x Flexi Fridays: knock 2.5 hours off your day on a Friday
  • Me Days: an additional 3 days of leave each year for qualifying employees

Industry Comparison: ASSUMPTION: Based on typical compensation for Account Manager roles in the software industry, the salary range for this position is likely in the range of $80,000 to $120,000 AUD per year, plus commission and bonuses. The benefits package appears to be competitive for the industry.


πŸ“Œ Applicant Insights

πŸ” Company Context

Industry Position: MRI Software is an industry leader in the real estate software market, experiencing double-digit revenue growth year over year.

Company Size: ASSUMPTION: MRI Software is a large enterprise-level company, with over 3,500 team members across multiple global offices.

Company Stage: ASSUMPTION: MRI Software is a well-established and growing company, rather than a startup or early-stage venture.

πŸ“Š Role Analysis

Career Level: This role is suitable for experienced sales professionals, likely at the mid-to-senior level.

Reporting Structure: ASSUMPTION: The Account Manager would likely report to a Sales Manager or Director.

Team Size/Composition: ASSUMPTION: The Account Manager would work closely with a larger sales team, as well as collaborate with other business units like marketing.

Growth Opportunities: Successful performance in this role could lead to further advancement within the sales organization or other business units at MRI Software.

🌍 Location & Work Environment

Office Type: ASSUMPTION: This role is likely based in an office location in Australia, with the potential for some remote or hybrid work arrangements.

Geographic Context: ASSUMPTION: MRI Software's Australia office is likely located in a major metropolitan area, such as Sydney or Melbourne, which are established technology and business hubs.

Work Schedule: ASSUMPTION: A standard full-time work schedule of 40 hours per week, with flexibility for the "Flexi Fridays" benefit.

Regional Considerations: ASSUMPTION: The work environment may involve some travel to client sites or industry events within Australia and potentially the Asia-Pacific region.

πŸ’Ό Interview & Application Insights

Typical Process: ASSUMPTION: The interview process may include an initial phone/video screening, followed by one or more in-person or virtual interviews with the hiring manager and/or other team members. There may also be a skills assessment or role-play exercise.

Key Assessment Areas: Employers will likely evaluate the candidate's sales and account management experience, industry knowledge, communication skills, problem-solving abilities, and cultural fit.

Application Tips: Highlight your proven track record of building and maintaining client relationships, driving revenue growth, and achieving sales targets. Demonstrate your understanding of the real estate industry and your ability to work collaboratively within a team.

ATS Keywords: Account management, sales, client relationships, real estate, software, Hubspot, Salesforce, industry networking, presentations, quota attainment.

πŸ› οΈ Tools & Technologies

  • Hubspot or Salesforce (customer relationship management platforms)
  • Microsoft Office suite (Word, Excel, PowerPoint)
  • MRI Software's real estate management and accounting applications

ASSUMPTION: The role may also involve familiarity with other real estate-specific software or technologies, though these are not explicitly mentioned.

πŸ‘” Cultural Fit Considerations

Company Values: ASSUMPTION: MRI Software likely values innovation, client-centricity, teamwork, and a commitment to excellence, based on its position as an industry leader and the benefits it offers employees.

Work Style: The role requires the ability to work in a fast-paced environment, prioritize multiple tasks, and collaborate effectively with cross-functional teams.

Self-Assessment: Candidates should consider their comfort level with a sales-focused role, their ability to work independently and as part of a team, and their interest in the real estate industry.

⚠️ Potential Challenges

The role involves managing a high volume of client relationships, meeting sales and retention targets, and navigating a complex sales process, which may require the ability to multitask and prioritize effectively.

πŸ“ˆ Similar Roles Comparison

This Account Manager role is similar to other customer-facing sales or account management positions in the software industry, such as Account Executive, Sales Representative, or Customer Success Manager. However, the focus on an existing client base and industry-specific knowledge sets this role apart from more generalized sales positions.

πŸ“ Sample Projects

  • Conducting client meetings to understand their unique business needs and identify new revenue opportunities
  • Developing and implementing a strategic account plan to drive increased product adoption and retention
  • Coordinating with the sales and marketing teams to create and deliver compelling product demonstrations for existing clients
  • Analyzing client usage data and identifying opportunities for expansion or migration to new solutions
  • Representing MRI Software at industry events and trade shows to promote the company's products and services

ASSUMPTION: These sample projects are based on the listed responsibilities and are intended to provide a general idea of the type of work an Account Manager in this role may be expected to perform.

❓ Key Questions to Ask During Interview

  • Can you provide more details about the typical client portfolio and mix of responsibilities for this Account Manager role?
  • How does the sales team collaborate with other departments, such as marketing and product, to support the account management process?
  • What are the key performance metrics and goals that you use to evaluate the success of your Account Managers?
  • Can you share examples of how the company supports the professional development and career growth of its sales team?
  • What are the most common challenges that Account Managers face in this role, and how does the company help them address those challenges?
  • Can you describe the typical client engagement and communication cadence for this position?

ASSUMPTION: These questions are designed to help the candidate better understand the specific responsibilities, team dynamics, and growth opportunities associated with the Account Manager role at MRI Software.


πŸ“Œ Disclaimer

⚠️ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.

πŸ“Œ Next Steps for Applicants

To effectively pursue this opportunity, applicants should:

  • Carefully review the job description and requirements to ensure a strong fit
  • Tailor their resume and cover letter to highlight relevant sales, account management, and real estate industry experience
  • Prepare thoughtful questions to ask during the interview that demonstrate their understanding of the role and the company
  • Research MRI Software and the real estate software market to understand the company's position and growth potential
  • Be prepared to discuss their strategies for building and maintaining client relationships, driving revenue growth, and achieving sales targets
  • Ensure their application includes relevant keywords to optimize for the company's applicant tracking system