ASSUMPTION: This role requires a balance of sales skills and customer service mindset to succeed.
📋 Key Responsibilities - ✅ Achieve sales targets by effectively selling fibre services to small and medium businesses. - ✅ Collaborate with the team to enhance customer satisfaction and retention. - ✅ Stay updated with product knowledge and market trends to provide informed solutions to clients. - ✅ Maintain accurate sales records and forecasts.ASSUMPTION: This role involves a high degree of customer interaction and requires strong communication skills.
🎯 Required Qualifications - Education: High school diploma or equivalent. Relevant post-secondary education would be an asset. - Experience: 0-2 years of sales experience, preferably in the telecommunications sector. - Required Skills: - Proven sales skills and a results-driven attitude. - Excellent communication and interpersonal skills. - Strong customer service orientation. - Proficiency in CRM software and MS Office Suite. - Preferred Skills: - Experience with sales methodologies like Solution Selling or Consultative Selling. - Knowledge of the telecommunications industry and fibre services.ASSUMPTION: While relevant sales experience is crucial, strong communication skills and a customer-focused mindset are equally important for success in this role.
💰 Compensation & Benefits - Salary Range: CAD 45,000 - 60,000 per year (Based on industry standards for entry-level sales roles in Calgary) - Benefits: - Comprehensive health and dental benefits. - Retirement savings plans with company matching. - Employee discounts on TELUS services. - Working Hours: Full-time, typically Monday to Friday, 8:30 AM to 5:00 PM. May require occasional evening or weekend work.ASSUMPTION: The salary range is estimated based on industry standards for entry-level sales roles in Calgary. Actual compensation may vary based on individual qualifications and experience.
📌 Applicant Insights 🔍 Company Context - Industry: Telecommunications - Company Size: 10,001+ employees - Founded: 1999 (as a result of the merger of AGT and BCE Inc.'s telecommunications operations) - Company Description: - TELUS is a leading national telecommunications company in Canada. - It provides a wide range of communications products and services, including data, Internet protocol (IP), voice, entertainment, and video. - TELUS is known for its strong commitment to community involvement and philanthropy. - Company Specialties: - Wireless and wireline network access lines. - Internet and entertainment services. - Business solutions and services. 📊 Role Analysis - Career Level: Entry-level to 2 years of experience. - Reporting Structure: Reports to the Sales Manager. - Work Arrangement: On-site, full-time, with a standard workweek of 37.5 hours. - Growth Opportunities: - Progression to senior sales roles or management positions. - Cross-functional opportunities within TELUS' diverse business units.ASSUMPTION: This role offers growth opportunities based on individual performance and TELUS' internal mobility policies.
🌍 Location & Work Environment - Office Type: Corporate office environment. - Office Location: 555 Robson Street, Vancouver, BC (Headquarters) and 150 6th Avenue SW, Calgary, AB. - Geographic Context: - Calgary is the largest city in Alberta and the fifth-largest municipality in Canada. - It offers a diverse range of industries and a vibrant cultural scene. - Work Schedule: Standard workweek is Monday to Friday, 8:30 AM to 5:00 PM. May require occasional evening or weekend work.ASSUMPTION: While the role is based in Calgary, there may be opportunities for remote work or flexible hours, depending on business needs and individual arrangements.
💼 Interview & Application Insights - Typical Process: Online application review, phone or video screening, in-person interviews, and reference checks. - Key Assessment Areas: Sales skills, communication and interpersonal skills, customer service orientation, and problem-solving abilities. - Application Tips: - Tailor your resume to highlight relevant sales experience and transferable skills. - Prepare examples of your sales achievements and customer service experiences. - Research TELUS and the telecommunications industry to demonstrate your knowledge and enthusiasm.ASSUMPTION: The application process may vary based on the volume of applicants and business needs.
🛠️ Tools & Technologies - CRM software (likely Salesforce or similar) - Microsoft Office Suite (Word, Excel, PowerPoint) - Sales enablement tools (e.g., sales automation, sales intelligence) 👔 Cultural Fit Considerations - Company Values: - We strive to make the future possible. - We believe in the power of our team. - We are committed to making a difference. - Work Style: - Collaborative and team-oriented. - Results-driven and customer-focused. - Adaptable and open to change. 🛡️ Potential Challenges - Sales Targets: Meeting and exceeding sales targets can be challenging, especially for new sales representatives. - Market Competition: The telecommunications industry is competitive, with multiple players offering similar services. - Customer Expectations: Customers may have high expectations for service and support, which can be demanding at times. 📈 Similar Roles Comparison - Sales Representative (Telecommunications): This role is similar but may focus on consumer sales rather than business sales. - Business Development Representative: This role may have a broader scope, including new business development and account management. - Account Executive: This role may have more experience requirements and focus on larger enterprise accounts. 📝 Sample Projects - Developing and implementing a sales strategy for a new fibre service launch. - Conducting market research to identify new sales opportunities. - Creating and delivering sales presentations to potential clients. ❓ Key Questions to Ask During Interview - What are the key priorities for this role in the first 90 days? - How does TELUS support the professional development of its sales team? - What is the typical career path for successful sales representatives within TELUS? - How does TELUS measure and evaluate sales performance? 📌 Next Steps for Applicants To apply for this position: - Submit your application through [this link](https://careers.telus.com/job/Calgary-Account-Specialist-Small-Medium-Business-%28Fibre-Sales%29-AB-T2A-4Y2/591393817/). - Customize your resume to highlight your sales experience and skills relevant to this role. - Prepare a cover letter explaining your interest in the role and how your skills and experience make you a strong fit. - Prepare examples of your sales achievements and customer service experiences to discuss during the interview. - Follow up with the hiring manager one week after submitting your application to express your continued interest in the role. ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.