π Core Information
πΉ Job Title: Acquisition Manager - RL Sales (Sales)
πΉ Company: Kotak Mahindra Bank
πΉ Location: Kolhapur, Maharashtra, India
πΉ Job Type: Full time
πΉ Category: Banking & Finance
πΉ Date Posted: April 17, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Enhancing deposit pool from customers and managing branch team members' productivity and morale
- Overseeing the sale of non-deposit products, mutual funds, and insurance products
- Achieving cross-selling targets and fee income generation
- Ensuring branch administration, regulatory compliance, and overall P&L management
ASSUMPTION: This role requires a balance of sales, leadership, and management skills, with a focus on tactical execution rather than strategic planning.
π Key Responsibilities
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Enhance deposit pool from customers through targeted sales and service excellence
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Establish and maintain service standards, ensuring customer delight
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Manage the sale of non-deposit products, mutual funds, and insurance products, achieving cross-selling targets
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Generate fee income through various banking services and products
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Oversee branch administration, ensuring regulatory compliance and smooth operations
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Manage the overall productivity, morale, and performance of branch team members
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Achieve break-even and contribute to the overall P&L of the branch
ASSUMPTION: This role involves a high degree of customer interaction and team management, with a focus on driving sales and service excellence.
π― Required Qualifications
Education: MBA, CA, or CAIB
Experience: Overall 6 years of banking experience, with 3-4 years specifically in retail liabilities and sales experience
Required Skills:
- Proven sales experience and leadership skills
- In-depth understanding of financial instruments, markets, and macro-micro economic processes
- Ability to manage and motivate teams, ensuring high levels of customer service
- Strong communication, interpersonal, and organizational skills
- Ability to work in a fast-paced environment and manage multiple tasks
Preferred Skills:
- Experience in branch management or a similar role
- Bilingual or multilingual proficiency
ASSUMPTION: Candidates with relevant experience in retail banking and sales, along with strong leadership skills, will be well-suited for this role.
π° Compensation & Benefits
Salary Range: INR 15-20 lakhs per annum (Estimated, based on industry standards for a similar role and experience level)
Benefits:
- Medical insurance
- Retirement benefits
- Employee stock options
- Performance-based bonuses
Working Hours: Full-time, with flexible hours based on branch operations and customer needs
ASSUMPTION: The estimated salary range is based on industry standards for a similar role and experience level. Actual compensation may vary based on individual qualifications and performance.
π Applicant Insights
π Company Context
Industry: Kotak Mahindra Bank is one of India's leading banks, offering a wide range of financial services, including banking, capital markets, stock broking, mutual funds, life insurance, and investment banking.
Company Size: Kotak Mahindra Group has over 10,000 employees, providing a large and diverse work environment.
Founded: Kotak Mahindra Group was established in 1985, with Kotak Mahindra Bank receiving a banking license in 2003.
Company Description:
- Kotak Mahindra Bank is known for its customer-centric approach, innovative products, and digital initiatives
- The bank has a strong presence in India, with international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius, and Singapore
- Kotak Mahindra Group is committed to sustainable and responsible banking practices
Company Specialties:
- Retail Banking
- Corporate & Investment Banking
- Life Insurance
- Mutual Funds
- Stock Broking
Company Website: http://www.kotak.com
ASSUMPTION: Kotak Mahindra Bank's large size and diverse offerings provide ample opportunities for career growth and development.
π Role Analysis
Career Level: Mid-level management, with potential for growth into senior roles
Reporting Structure: The Acquisition Manager reports directly to the Branch Manager or Regional Head
Work Arrangement: On-site, with potential for hybrid work arrangements based on business needs
Growth Opportunities:
- Progression to senior branch management roles
- Specialization in specific banking products or services
- Career progression within Kotak Mahindra Group's diverse offerings
ASSUMPTION: This role offers significant growth opportunities within Kotak Mahindra Bank's extensive network and diverse product offerings.
π Location & Work Environment
Office Type: Branch office, with a customer-facing environment
Office Location(s): Kolhapur, Maharashtra, India
Geographic Context:
- Kolhapur is a major commercial hub in Maharashtra, with a significant retail banking market
- The city offers a mix of traditional and modern banking practices, providing a unique work environment
- Kolhapur has a competitive banking landscape, with several major players operating in the region
Work Schedule: Full-time, with flexible hours based on branch operations and customer needs
ASSUMPTION: The Kolhapur branch offers a dynamic and competitive work environment, with ample opportunities for customer interaction and sales growth.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Face-to-face interview with the hiring manager and/or branch team
- Background and reference checks
- Job offer
Key Assessment Areas:
- Sales skills and experience
- Leadership and team management abilities
- Understanding of financial instruments and markets
- Customer service orientation
- Problem-solving and decision-making skills
Application Tips:
- Highlight relevant sales experience and achievements in your resume
- Tailor your cover letter to demonstrate your understanding of the role and enthusiasm for Kotak Mahindra Bank
- Prepare for behavioral and situational interview questions, focusing on your sales and leadership skills
ATS Keywords: Retail Banking, Sales, Leadership, Financial Instruments, Customer Service, Branch Management, P&L, Team Management, Kotak Mahindra Bank
ASSUMPTION: Kotak Mahindra Bank's application process is competitive, with a focus on assessing candidates' sales skills, leadership potential, and cultural fit.
π οΈ Tools & Technologies
- Core Banking Systems (e.g., Finacle, Temenos)
- Customer Relationship Management (CRM) software (e.g., Salesforce, Zoho CRM)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Branch-specific software and tools for transaction processing and customer service
ASSUMPTION: The tools and technologies used in this role are standard for the banking industry and may vary based on the specific branch or region.
π Cultural Fit Considerations
Company Values:
- Customer-centricity
- Integrity and ethical conduct
- Excellence and innovation
- Collaboration and teamwork
Work Style:
- Performance-driven and results-oriented
- Customer-focused and service-oriented
- Adaptable and responsive to change
- Collaborative and team-based
Self-Assessment Questions:
- How do you ensure high levels of customer service and satisfaction in a fast-paced environment?
- Can you describe a time when you had to manage a team through a significant change or challenge?
- How do you balance the need for sales targets with maintaining customer relationships and satisfaction?
ASSUMPTION: Kotak Mahindra Bank values candidates who are customer-focused, results-driven, and adaptable, with a strong commitment to ethical conduct and collaboration.
β οΈ Potential Challenges
- Meeting aggressive sales targets in a competitive market
- Managing a diverse team with varying skill levels and experience
- Adapting to changes in regulations, products, or services
- Balancing the demands of customers, team members, and management
ASSUMPTION: This role presents unique challenges related to sales performance, team management, and adaptability, requiring strong leadership and problem-solving skills.
π Similar Roles Comparison
- Unlike other branch management roles, this position has a stronger focus on sales and cross-selling targets
- Kotak Mahindra Bank's large size and diverse offerings provide unique opportunities for career growth and development
- Career progression may involve moving into senior branch management roles or specializing in specific banking products or services
ASSUMPTION: This role offers distinct advantages and opportunities compared to similar positions in the banking industry, particularly within Kotak Mahindra Bank's extensive network and diverse product offerings.
π Sample Projects
- Developing and implementing a targeted sales campaign to enhance deposit pool from customers
- Managing a team to achieve cross-selling targets for mutual funds and insurance products
- Improving branch operations and customer service processes to ensure regulatory compliance and customer delight
ASSUMPTION: These sample projects reflect the key responsibilities and focus areas of the Acquisition Manager role, with an emphasis on sales, team management, and customer service.
β Key Questions to Ask During Interview
- How does the company support the professional development and growth of its employees?
- Can you describe the team structure and dynamics within the branch?
- How does the company measure and evaluate the performance of branch managers?
- What are the key priorities for this role in the first 90 days?
- How does the company foster a culture of collaboration and teamwork among its employees?
ASSUMPTION: These interview questions are designed to provide insight into the company's culture, team dynamics, performance expectations, and onboarding process for the Acquisition Manager role.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant sales experience and achievements
- Write a cover letter expressing your enthusiasm for the role and Kotak Mahindra Bank
- Prepare for behavioral and situational interview questions, focusing on your sales and leadership skills
- Follow up with the hiring manager or HR representative within one week of submitting your application
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.