π Core Information
πΉ Job Title: Acquisition Manager - RL SALES (Sales)
πΉ Company: Kotak Mahindra Bank
πΉ Location: Maharashtra, India
πΉ Job Type: Full-time
πΉ Category: Banking & Finance
πΉ Date Posted: April 17, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Enhancing deposit pool from customers
- Establishing service standards and delivery
- Cross-selling non-deposit products
- Managing branch administration and regulatory compliance
ASSUMPTION: This role requires a balance of sales, management, and administrative skills. It's ideal for a candidate with proven experience in retail banking and sales.
π Key Responsibilities
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Enhance deposit pool from customers through targeted sales and marketing efforts
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Establish and maintain high service standards and delivery
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Achieve cross-selling targets for non-deposit products, such as mutual funds and insurance
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Manage branch administration, including staffing, resource allocation, and operational efficiency
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Ensure regulatory compliance and maintain a strong risk management culture
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Oversee the productivity and overall morale of the branch team
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Achieve break-even and manage P&L of the branch
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Collaborate with product management, marketing, and other centers for new product development, service enhancements, and sales initiatives
ASSUMPTION: This role involves a mix of strategic planning, tactical execution, and team leadership. It requires strong communication, interpersonal, and motivational skills.
π― Required Qualifications
Education: MBA, CA, or CAIB
Experience: Overall 6 years of banking experience, with 3-4 years in retail liabilities and sales
Required Skills:
- Proven sales experience, preferably in retail liabilities
- Strong leadership skills, with a thinker-doer mindset (40:60)
- In-depth understanding of financial instruments, markets, and macro-micro economic processes
- Ability to manage and motivate teams, ensuring customer delight
- Excellent communication and interpersonal skills
Preferred Skills:
- Experience in branch administration and regulatory compliance
- Knowledge of Kotak Mahindra Bank's products and services
ASSUMPTION: Given the role's focus on sales and management, candidates with a proven track record in retail banking and sales are most likely to succeed.
π° Compensation & Benefits
Salary Range: INR 15-20 lakhs per annum (Estimated, based on industry standards for similar roles)
Benefits:
- Competitive benefits package, including health insurance, retirement plans, and employee discounts
- Opportunities for professional development and career growth
- Performance-based incentives and bonuses
Working Hours: Full-time, with flexible hours to meet business needs
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in India. Actual compensation may vary based on experience and performance.
π Applicant Insights
π Company Context
Industry: Banking
Company Size: 10,001+ employees
Founded: 1985
Company Description:
- Kotak Mahindra Bank is one of India's leading banks, offering a wide range of financial services
- Established in 1985, the Group has a consolidated balance sheet of over INR 1 lakh crore and a net worth of INR 13,943 crore (approx. US$ 2.6 billion)
- The Group offers services such as commercial banking, stock broking, mutual funds, life insurance, and investment banking
Company Specialties:
- Banking
- Capital Markets
- Stock Broking
- Mutual Funds
- Life Insurance
- Investment Banking
Company Website: http://www.kotak.com
ASSUMPTION: Kotak Mahindra Bank is a well-established financial institution with a strong presence in India and internationally. It offers a wide range of career opportunities and benefits.
π Role Analysis
Career Level: Mid-level management
Reporting Structure: Reports directly to the Branch Head or Regional Manager
Work Arrangement: On-site, with potential for hybrid work arrangements in the future
Growth Opportunities:
- Progression to senior management roles, such as Branch Head or Regional Manager
- Expansion into other areas of the business, such as wealth management or corporate banking
- International assignments, given the Group's global presence
ASSUMPTION: This role offers opportunities for career growth and development within the Kotak Mahindra Group.
π Location & Work Environment
Office Type: Branch office, with a professional and dynamic work environment
Office Location(s): Maharashtra, India (specific location may vary)
Geographic Context:
- Maharashtra is a major economic hub in India, with a thriving financial sector
- The specific location may offer unique opportunities for networking and career growth
- Candidates should be prepared to work in a fast-paced, competitive environment
Work Schedule: Full-time, with flexible hours to meet business needs
ASSUMPTION: The work environment is likely to be fast-paced and competitive, given the role's focus on sales and customer acquisition.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video interview with the HR department
- Face-to-face interview with the hiring manager or branch head
- Final round of interviews, potentially involving senior management or other stakeholders
Key Assessment Areas:
- Sales and customer acquisition skills
- Leadership and team management abilities
- Understanding of financial instruments and markets
- Problem-solving and decision-making skills
Application Tips:
- Highlight your sales experience and track record in retail banking
- Tailor your resume to emphasize relevant skills and accomplishments
- Prepare for behavioral and situational interview questions, focusing on your sales and management experiences
- Research Kotak Mahindra Bank and the specific branch or region to demonstrate your interest and understanding of the business
ATS Keywords: Retail Liabilities, Sales Experience, Leadership Skills, Financial Instruments, Customer Service, Product Management, Marketing, Service Enhancements, Sales Initiatives
ASSUMPTION: The application process is likely to be competitive, with a focus on assessing sales and management skills.
π οΈ Tools & Technologies
- Banking software and systems (e.g., core banking, CRM, etc.)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Sales and customer management tools (e.g., Salesforce, Zoho CRM, etc.)
- Data analysis and reporting tools (e.g., Tableau, Power BI, etc.)
ASSUMPTION: The specific tools and technologies used may vary depending on the branch or region.
π Cultural Fit Considerations
Company Values:
- Customer-centricity
- Integrity and ethical conduct
- Excellence in performance
- Respect and teamwork
- Innovation and continuous learning
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Results-driven and performance-focused
- Adaptable and responsive to change
Self-Assessment Questions:
- Do you have a proven track record in retail banking sales and management?
- Are you comfortable working in a fast-paced, competitive environment?
- Do you possess strong leadership and motivational skills?
- Are you committed to delivering exceptional customer service?
ASSUMPTION: Kotak Mahindra Bank values candidates who are customer-focused, results-driven, and committed to continuous learning and improvement.
β οΈ Potential Challenges
- Meeting aggressive sales targets and KPIs
- Managing a diverse team with varying skill levels and backgrounds
- Adapting to changes in the regulatory environment and market conditions
- Balancing sales and administrative responsibilities
- Competing with other banks and financial institutions for customers and talent
ASSUMPTION: This role presents unique challenges and opportunities for growth and development.
π Similar Roles Comparison
- Compared to other banking roles, this position places a greater emphasis on sales and customer acquisition
- In the broader financial services industry, this role is similar to other branch manager or sales manager positions
- Career progression may involve moving into senior management, wealth management, or corporate banking roles
ASSUMPTION: This role offers a unique blend of sales, management, and administrative responsibilities, with opportunities for career growth and development.
π Sample Projects
- Developing and implementing a customer acquisition strategy for a new product launch
- Analyzing customer data to identify trends and opportunities for targeted marketing campaigns
- Managing a team to achieve quarterly sales targets and KPIs
- Collaborating with product management and marketing to enhance service offerings and improve customer satisfaction
ASSUMPTION: These sample projects reflect the role's focus on sales, customer acquisition, and team management.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this branch or region perform compared to others in the network?
- What are the most significant challenges facing the branch or region, and how can this role address them?
- How does the company support the professional development and career growth of its employees?
- What is the company's approach to work-life balance, and how is it supported in this role?
ASSUMPTION: These questions help candidates better understand the role, the branch or region, and the company's culture and values.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your sales experience and relevant skills
- Prepare for interviews by researching the company, branch, and role, and practicing your responses to common interview questions
- Follow up with the hiring manager or HR department after your interview to express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.