Associate Director, Account Management

📌 Core Information

🔹 Job Title: Associate Director, Account Management

🔹 Company: Influential

🔹 Location: Boston, Massachusetts

🔹 Job Type: Full-time, Remote

🔹 Category: Marketing

🔹 Date Posted: April 4, 2025

🔹 Experience Level: 7+ years

🔹 Remote Status: On-site (Boston, MA) required

🚀 Job Overview

Key aspects of this role include:

• Developing and leading multi-faceted influencer marketing strategies
• Working as a strategic partner with Client Solution Leads
• Thought-leadership with deep knowledge of social platforms
• Mentoring account managers and driving team collaboration
• Navigating challenges within the execution process with ease

ASSUMPTION: This role requires a high level of strategic thinking, leadership, and expertise in influencer marketing to ensure optimal performance and client satisfaction.

📋 Key Responsibilities

✅ Develop and lead multi-faceted influencer marketing strategies ranging in budget and complexity for clients across various industries

✅ Work as a strategic partner alongside Client Solution Leads to identify growth opportunities for clients and lead day-to-day execution

✅ Serve as a thought-leader with deep knowledge of social platforms such as TikTok, YouTube, Snap, Instagram, etc.

✅ Work in close partnership with internal teams and external partners/agencies regarding client needs and processes

✅ Represent the client in the agency by defining the right approach to achieve success/results and anticipate their needs

✅ Mentor account managers, helping build a culture of collaboration

✅ Navigate challenges within the execution process with ease, providing thoughtful solutions for roadblocks encountered on any given project

✅ Build new materials for the use of the account management department and beyond, improving processes for more seamless execution of campaigns

✅ Prepare reports and analyze ad performance relative to campaign objectives, providing optimization recommendations

✅ Maintain in-depth knowledge of ad products and relevant specs, guidelines, and business rules, manage asset delivery timelines

✅ Manage the monthly billing reconciliation process with finance

ASSUMPTION: This role involves a high level of multitasking, attention to detail, and the ability to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor’s degree or equivalent experience

Experience: 7+ years of experience working at an agency, marketing-tech, or media start-up

Required Skills:

• Strong background experience developing multi-faceted marketing campaigns
• Experience leveraging data and analytics to influence influencer strategies and campaign plans
• Exceptional communication, interpersonal, and leadership skills
• Strong decision-making, organizational, planning, and problem-solving skills
• Knowledgeable of all major social platforms

Preferred Skills:

• Experience working with IAT agency structures
• Previous managerial experience

ASSUMPTION: Candidates with a proven track record in influencer marketing and a strong understanding of social media platforms will be most successful in this role.

💰 Compensation & Benefits

Salary Range: $100,000 - $120,000 (USD) per year

Benefits:

• Competitive compensation
• Flexible time off with inclusive holiday benefits
• Comprehensive medical, dental, and vision insurance for employees
• 401(k) matching
• Collaborative work culture, diverse team, and more

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is based on industry standards for similar roles and experience levels in the Boston area.

📌 Applicant Insights

🔍 Company Context

Industry: Influential is a key leader in the Influencer Marketing space, connecting clients with a network of over 3 million social media influencers. They work with over 60% of the Fortune 500 companies.

Company Size: Influential has 11-50 employees, providing a dynamic and collaborative work environment.

Founded: Influential was founded in 2023, making it a relatively new but rapidly growing company.

Company Description:

• Influential is a remote-first company, allowing employees to work from home.
• The company offers competitive compensation and comprehensive benefits packages.
• Influential fosters a collaborative work culture, with a diverse team from across the country.

Company Specialties:

• Influencer marketing
• Social media strategy
• Data-driven campaign planning
• Client management

Company Website: www.influential.co

ASSUMPTION: Influential's focus on influencer marketing and data-driven strategies sets it apart in the industry, offering unique opportunities for growth and innovation.

📊 Role Analysis

Career Level: This role is at the senior management level, requiring a high degree of expertise and leadership.

Reporting Structure: The Associate Director, Account Management reports directly to the Client Solutions Lead and oversees a team of account managers.

Work Arrangement: While the role is remote, it requires on-site presence in Boston, MA.

Growth Opportunities:

• Potential to advance to a Director-level role as the team grows
• Opportunities to mentor and develop junior team members
• Chance to work with a diverse range of clients and industries

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a substantial impact on the company's success.

🌍 Location & Work Environment

Office Type: Influential is a remote-first company, with employees working from home.

Office Location(s): Boston, Massachusetts

Geographic Context:

• The Boston area offers a high cost of living but also has a thriving job market and numerous cultural attractions.
• Boston is known for its rich history, world-class universities, and vibrant arts scene.
• The city has a diverse population and a strong sense of community.

Work Schedule: Full-time, with flexible hours and the ability to work remotely.

ASSUMPTION: While the role requires on-site presence in Boston, the remote work arrangement offers flexibility and work-life balance.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the hiring manager
• In-depth interview with the Client Solutions Lead and other team members
• Final interview with the company's founder or another senior leader

Key Assessment Areas:

• Strategic thinking and problem-solving skills
• Expertise in influencer marketing and social media platforms
• Leadership and mentoring abilities
• Communication and interpersonal skills

Application Tips:

• Highlight your experience in influencer marketing and campaign strategy
• Tailor your resume to emphasize relevant skills and experiences
• Prepare thoughtful questions about the company, team, and role to ask during the interview

ATS Keywords: Influencer marketing, campaign strategy, client management, social media, leadership, mentoring, data-driven, account management

ASSUMPTION: Influential's hiring process is designed to assess candidates' strategic thinking, expertise, and cultural fit, with a focus on finding the best fit for both the company and the individual.

🛠️ Tools & Technologies

• Social media platforms (TikTok, YouTube, Snap, Instagram, etc.)
• Data analysis and reporting tools
• Project management software
• Communication and collaboration tools (Slack, Google Workspace, etc.)

ASSUMPTION: The tools and technologies required for this role are standard for the influencer marketing industry and can be learned quickly by candidates with relevant experience.

👔 Cultural Fit Considerations

Company Values:

• Collaboration
• Innovation
• Results-driven
• Customer-centric

Work Style:

• Dynamic and fast-paced
• Remote-friendly and flexible
• Data-driven and strategic
• Team-oriented and collaborative

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment?
• Are you comfortable working remotely and managing your time effectively?
• Do you have a strong understanding of social media platforms and influencer marketing strategies?
• Are you able to lead and mentor a team of account managers?

ASSUMPTION: Influential values candidates who are strategic thinkers, collaborative, and results-driven, with a strong understanding of influencer marketing and social media platforms.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Navigating client expectations and feedback
• Keeping up with the fast-paced nature of the influencer marketing industry
• Balancing remote work and on-site presence in Boston

ASSUMPTION: While this role offers significant growth potential, it also presents unique challenges that require strong organizational skills, adaptability, and the ability to thrive in a fast-paced environment.

📈 Similar Roles Comparison

• Unlike traditional account management roles, this position requires a deep understanding of influencer marketing and social media platforms
• Influential's focus on data-driven strategies sets it apart from other influencer marketing agencies
• This role offers significant growth potential, with opportunities to advance to a Director-level position

ASSUMPTION: While this role shares similarities with traditional account management positions, its focus on influencer marketing and data-driven strategies makes it a unique opportunity for candidates with relevant experience.

📝 Sample Projects

• Developing a comprehensive influencer marketing strategy for a Fortune 500 client
• Managing a team of account managers to execute a multi-faceted campaign for a QSR client
• Analyzing campaign performance data and providing optimization recommendations for a finance client

ASSUMPTION: These sample projects illustrate the strategic, data-driven, and collaborative nature of the Associate Director, Account Management role at Influential.

❓ Key Questions to Ask During Interview

• What are the biggest challenges facing the team currently, and how can this role help address them?
• How does Influential support the growth and development of its employees?
• What is the company's long-term vision for the Associate Director, Account Management role?
• How does Influential measure the success of its influencer marketing campaigns?
• What is the team's dynamic, and how does the company foster collaboration and communication?

ASSUMPTION: Asking thoughtful questions during the interview demonstrates your interest in the role and provides valuable insights into the company's culture and priorities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your experience in influencer marketing, campaign strategy, and client management
• Prepare a cover letter explaining your interest in the role and how your skills and experience make you a strong fit
• If applicable, include a portfolio or examples of your work showcasing your expertise in influencer marketing
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.