📌 Core Information
🔹 Job Title: Associate Marketing Client Services Manager
🔹 Company: Ingram Micro
🔹 Location: Williamsville, NY - HQ & Irvine, CA
🔹 Job Type: Full-Time, On-Site
🔹 Category: Marketing
🔹 Date Posted: May 20, 2025
🔹 Experience Level: Entry-Level (1-3 years)
🔹 Remote Status: On-Site (Hybrid work arrangement possible)
🚀 Job Overview
Key aspects of this role include:
- Collaborating with Marketing Account Managers (MAMs) to plan, develop, and execute marketing strategies.
- Acting as a liaison for project material coordination, interfacing with clients and internal teams.
- Building an understanding of Ingram Micro’s reseller customer base for effective event planning and marketing execution.
- Working in a fast-paced environment with a dynamic Marketing support team focused on Modern Infrastructure.
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to multitask and problem-solve effectively. It's ideal for a proactive, resourceful individual who can adapt to changes and build strong relationships.
📋 Key Responsibilities
✅ Working hand in hand with Marketing Account Managers (MAMs) in the planning, development, and execution of marketing strategies.
✅ Acting as a liaison for project material coordination, interfacing with clients and internal teams to gather necessary assets and develop tracking tools.
✅ Building an understanding of Ingram Micro’s reseller customer base for effective event planning and marketing execution.
✅ Participating in client calls and contributing to marketing initiatives in a fast-paced environment.
ASSUMPTION: The role may involve occasional travel for client meetings or industry events.
🎯 Required Qualifications
Education: Bachelor's degree or relevant additional experience in a related field.
Experience: 1-3 years of experience in a related field.
Required Skills:
- Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and SharePoint.
- Strong verbal and written communication skills.
- Detail-oriented with excellent organizational, multitasking, and problem-solving skills.
- Confident, outgoing personality with the ability to build relationships and execute ideas effectively.
Preferred Skills:
- Experience in the IT industry or related fields.
- Fluency in additional languages (Spanish, French, German, etc.).
ASSUMPTION: While not explicitly stated, proficiency in additional marketing tools and platforms may be beneficial for this role.
💰 Compensation & Benefits
Salary Range: USD $63,100.00 - $101,000.00 per year. This range reflects the potential annual base pay across the U.S. for all roles and is subject to change based on various factors, including primary work location, pay grade, and variable compensation plans.
Benefits:
- Healthcare Benefits
- Paid Time Off
- Parental Leave
- 401(k) Plan and Company Match
- Short-Term and Long-Term Disability Coverage
- Basic Life Insurance
- Wellbeing Benefits
Working Hours: Full-time, typically 40 hours per week. The role may require occasional overtime or flexible hours to meet project deadlines.
ASSUMPTION: The salary range provided is an estimate based on the information given in the job listing. Actual compensation may vary based on the factors mentioned above.
📌 Applicant Insights
🔍 Company Context
Industry: Ingram Micro is a leading technology company for the global information technology ecosystem, playing a vital role in the worldwide IT sales channel. They bring products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts.
Company Size: Ingram Micro has 10,001+ employees globally, providing a large and diverse work environment. This size offers opportunities for career growth and exposure to various aspects of the tech industry.
Founded: Ingram Micro was founded in 1979 and has since grown to become a global leader in technology distribution and supply chain services.
Company Description:
- Ingram Micro is a leading technology company for the global information technology ecosystem.
- They play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts.
- Through Ingram Micro Xvantage™, their AI-powered digital platform, they offer a comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation.
Company Specialties:
- Technology Solutions
- Supply-Chain Services
- Advance Logistics
- Mobility
- eCommerce
- Fulfillment
- Cloud Solutions
- Reverse Logistics
- Asset Disposition
- Physical Security
- Point-of-Sales Data Capture
- and Marketing
Company Website: www.ingrammicro.com
ASSUMPTION: Ingram Micro's extensive global presence and diverse range of services provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is an entry-level position, ideal for candidates with 1-3 years of experience in a related field.
Reporting Structure: The Associate Marketing Client Services Manager will report directly to the Marketing Account Managers and collaborate closely with them on various projects.
Work Arrangement: The role is primarily on-site, with a hybrid work arrangement possible. Occasional travel may be required for client meetings or industry events.
Growth Opportunities:
- Progression to a full-fledged Marketing Account Manager role.
- Expansion into other areas of marketing or related fields within Ingram Micro.
- Potential international assignments or roles, given Ingram Micro's global presence.
ASSUMPTION: The entry-level nature of this role provides an excellent opportunity for career growth and development within Ingram Micro.
🌍 Location & Work Environment
Office Type: Ingram Micro's offices are modern, collaborative workspaces designed to foster innovation and productivity.
Office Location(s): Williamsville, NY - HQ & Irvine, CA
Geographic Context:
- Williamsville, NY: A suburb of Buffalo, NY, offering a mix of urban and suburban living with a lower cost of living compared to major cities.
- Irvine, CA: A planned city in Orange County, CA, known for its urban villages, job centers, and abundant parks. It offers a high quality of life but has a higher cost of living compared to other areas in California.
Work Schedule: The role follows a standard full-time work schedule, typically 40 hours per week. Occasional overtime or flexible hours may be required to meet project deadlines.
ASSUMPTION: The location of the role may require occasional travel for client meetings or industry events, with the possibility of hybrid or remote work arrangements in the future.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the provided link.
- Phone or video screening to assess communication skills and cultural fit.
- In-depth interviews with the hiring manager and potential team members to discuss the role's responsibilities, qualifications, and company culture.
- Background check and drug test upon conditional offer.
Key Assessment Areas:
- Communication skills, both verbal and written.
- Organizational skills and attention to detail.
- Problem-solving abilities and adaptability to change.
- Cultural fit and alignment with Ingram Micro's values.
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Demonstrate your understanding of Ingram Micro's business and the role's responsibilities in your application materials.
- Prepare for behavioral interview questions that focus on your problem-solving skills, organizational abilities, and adaptability to change.
ATS Keywords: Marketing, Client Services, Project Coordination, Marketing Strategy, Event Planning, Microsoft Office Suite, Communication Skills, Organizational Skills, Problem-Solving, Adaptability, Ingram Micro
ASSUMPTION: Ingram Micro uses an Applicant Tracking System (ATS) to manage and organize job applications. Including relevant keywords in your application materials can help your resume pass through the ATS and increase your chances of being considered for the role.
🛠️ Tools & Technologies
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint)
- Additional marketing tools and platforms (as needed)
ASSUMPTION: Proficiency in additional marketing tools and platforms may be beneficial for this role, depending on the specific projects and campaigns you'll be working on.
👔 Cultural Fit Considerations
Company Values:
- Customer Focus
- Integrity
- Innovation
- One Ingram Micro
- Performance Driven
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Adaptable and open to change
- Results-driven and focused on delivering excellence
Self-Assessment Questions:
- Do you have strong communication skills and the ability to articulate ideas professionally with both internal teams and external partners?
- Are you detail-oriented, with excellent organizational, multitasking, and problem-solving skills?
- Do you have a confident, outgoing personality with the ability to build relationships and execute ideas effectively?
- Are you comfortable working in a fast-paced, dynamic environment and adapting to changes as needed?
ASSUMPTION: Ingram Micro values a diverse and inclusive work environment, and candidates who can demonstrate their fit with the company's values and work style will be more likely to succeed in the role.
⚠️ Potential Challenges
- The role may require occasional travel for client meetings or industry events, which could disrupt personal schedules or family commitments.
- The fast-paced nature of the role may lead to tight deadlines and high workloads at times, requiring strong time management and organizational skills.
- The role involves interfacing with various internal teams and external clients, which may require navigating complex relationships and managing multiple priorities.
- The role may require working with clients in different time zones, which could impact work hours and communication schedules.
ASSUMPTION: These challenges can be managed effectively by strong organizational skills, adaptability, and clear communication with team members and stakeholders.
📈 Similar Roles Comparison
- This role differs from other marketing positions in its focus on client services and project coordination, rather than strategic planning or campaign execution.
- Ingram Micro's global presence and diverse range of services provide unique opportunities for career growth and development compared to other companies in the industry.
- As an entry-level role, this position offers a clear career path to progression within Ingram Micro's marketing department or related fields.
ASSUMPTION: While this role shares similarities with other marketing positions, its unique focus on client services and project coordination sets it apart and offers a distinct career path within Ingram Micro.
📝 Sample Projects
- Coordinating a large-scale marketing event, including vendor management, logistics, and on-site support.
- Developing and implementing a tracking system for marketing materials, ensuring due dates are met and maximizing efficiency.
- Collaborating with internal teams to gather necessary assets and develop marketing campaigns tailored to specific client needs.
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and the opportunity for growth and development in the role.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in this role and how it might vary based on project demands?
- How does this role collaborate with other departments within Ingram Micro, and what opportunities are there for cross-functional learning and growth?
- What are the key priorities for this role in the first 30, 60, and 90 days, and how will my performance be measured against these goals?
- How does Ingram Micro support the professional development and career growth of its employees, particularly in entry-level roles like this one?
- What are the most rewarding aspects of working in this role, and what challenges might I face in the first few months?
ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into the day-to-day responsibilities, career growth opportunities, and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the provided link.
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role, emphasizing your communication skills, organizational abilities, and adaptability to change.
- Prepare for behavioral interview questions that focus on your problem-solving skills, organizational abilities, and adaptability to change.
- If selected for an interview, be prepared to discuss your understanding of Ingram Micro's business and the role's responsibilities.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
