📌 Core Information
🔹 Job Title: Boutique Sales Representative and Marketing Specialist - Nashville
🔹 Company: F. Schumacher & Co.
🔹 Location: Nashville, Tennessee
🔹 Job Type: Full-Time, On-Site
🔹 Category: Retail, Sales, Marketing
🔹 Date Posted: May 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-Site
🚀 Job Overview
Key aspects of this role include:
- Proactive sales and lead conversion through calls, emails, and other communications
- Collaborative sales planning with the Sales Manager to hit sales goals consistently
- Strategic problem-solving to help clients overcome purchase obstacles
- Cross-department collaboration to offer comprehensive solutions for clients
- Product knowledge expansion to best serve clients and offer tailored recommendations
- Exceptional customer experience in the boutique
- Visual merchandising and marketing to maintain design standards and drive client engagement
ASSUMPTION: This role requires a proactive and customer-focused individual who can thrive in a fast-paced environment and work collaboratively with internal teams to provide excellent service and drive sales.
📋 Key Responsibilities
✅ Proactively conduct high-volume outreach to generate interest, engage with prospects, and convert leads into sales
✅ Work hand-in-hand with the Sales Manager to develop a monthly sales plan, prioritize trade clients and homeowners, set KPIs, and strategize to hit sales goals
✅ Offer creative and strategic solutions to help clients overcome obstacles to purchase and provide support when challenges arise
✅ Build and maintain strong relationships with internal teams to solve problems and offer comprehensive solutions for clients
✅ Continuously expand knowledge of product offerings to best serve clients and offer tailored recommendations
✅ Provide an inviting and high-quality experience for boutique visitors, ensuring every interaction is friendly, professional, and helpful
✅ Plan items to sell, pack items, set up booths, run pop-ups, break down booths, and return product to the boutique
✅ Maintain design standards throughout the boutique, including aesthetic and product presentation to attract customer interest
✅ Maintain all product signage, ensure furniture and accessories are tagged and in proper floorplan locations, and fulfill strategic visual merchandising to drive client engagement
✅ Contribute to management of the Regional Heartland Social Media Account with posts related to showroom and boutique display/events and trade business
✅ Bring creative ideas to champion the brand with leadership and help coordinate and work boutique events
ASSUMPTION: This role requires a high level of multitasking, time management, and organizational skills to effectively manage sales, marketing, and visual merchandising responsibilities.
🎯 Required Qualifications
Education: Bachelor's degree in Design or related field preferred, but not required
Experience: 2-5 years of experience working in a retail or showroom environment or a design-related degree
Required Skills:
- Proven sales and lead conversion skills
- Strong time-management and organizational skills
- Excellent communication skills, both verbal and written
- Proficient in MS Windows and Office suite and POS systems
- Ability to lift up to 50 lbs
Preferred Skills:
- Knowledge of the luxury interior design industry
- Experience with social media management
- Fluency in a second language
ASSUMPTION: Candidates with experience in retail sales, customer service, or marketing will be strongly considered for this role.
💰 Compensation & Benefits
Salary Range: $45,000 - $60,000 per year (Based on experience and industry standards for similar roles in Nashville)
Benefits:
- Competitive base salary
- 401K plan
- Dental coverage
- Medical coverage
- Prescription drug plan
- Vision coverage
- Health Savings Account (HSA)
- TELADOC
- 15 days paid time off (PTO)
- 10 company holidays
- Bereavement leave
- Life insurance
- Flexible spending accounts (FSA)
- Short-term disability (STD)
- Long-term disability (LTD)
- Parental medical leave
- Child bonding leave
- Employee discount
Working Hours: Monday-Friday 9-5, Saturday 10-5 (when part-time showroom sales assistant is on PTO), and events as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in Nashville. The actual salary may vary based on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: F. Schumacher & Co. operates in the design services industry, focusing on luxury interior design, fabrics, wallcoverings, trims, furniture, and accessories.
Company Size: F. Schumacher & Co. has 501-1,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: 1889, with a rich history in the design industry and a strong reputation for quality and innovation.
Company Description:
- F. Schumacher & Co. (FS&CO) is a parent company encompassing leading design brands, including Schumacher, Patterson Flynn, Backdrop, Frederic Media, and Paramount Prints.
- Schumacher designs and produces fabrics, wall coverings, trims, furniture, and accessories for residential, hospitality, and commercial interiors.
- FS&CO believes in the power of design to transform lives, spark creativity, and challenge norms.
Company Specialties:
- Fabrics
- Wallcoverings
- Trimmings
- Floorcovering
- Furnishings
- Contract/Custom
- Paint
- Bedding
- Magazines
Company Website: https://www.fsco.com/
ASSUMPTION: F. Schumacher & Co. is a well-established company with a strong brand presence and a commitment to design excellence.
📊 Role Analysis
Career Level: This role is an entry to mid-level position in the retail and marketing sectors, offering opportunities for growth and development within the company.
Reporting Structure: The Boutique Sales Representative and Marketing Specialist will report directly to the Sales Manager and collaborate with various internal teams, including marketing, visual merchandising, and operations.
Work Arrangement: This is an on-site, full-time position with a standard workweek of Monday-Friday, 9-5, and occasional Saturday shifts and events as needed.
Growth Opportunities:
- Progression to a senior sales or management role within the boutique or broader organization
- Expansion of marketing responsibilities and leadership opportunities
- Cross-functional collaboration and skill development through working with various internal teams
ASSUMPTION: This role provides a strong foundation for a career in retail sales, marketing, or a related field, with opportunities for growth and advancement within the company.
🌍 Location & Work Environment
Office Type: The boutique is a retail showroom and sales environment, with a focus on providing an exceptional customer experience.
Office Location(s): The boutique is located in Nashville, Tennessee, with potential for travel to other showrooms or events as needed.
Geographic Context:
- Nashville is a vibrant city with a growing design industry and a strong demand for luxury interior design products and services.
- The boutique is centrally located, providing easy access for both local and out-of-town clients.
- The city offers a diverse range of cultural, entertainment, and recreational opportunities for residents and visitors alike.
Work Schedule: The standard workweek is Monday-Friday, 9-5, with occasional Saturday shifts and events as needed. The work schedule may vary based on business needs and peak sales seasons.
ASSUMPTION: The boutique provides a dynamic and engaging work environment, with a focus on customer service, sales, and marketing.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR department
- In-person or virtual interview with the Sales Manager and a member of the HR team
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Sales and customer service skills
- Communication and interpersonal skills
- Time management and organizational skills
- Product knowledge and industry awareness
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant sales, marketing, and customer service experience, as well as any industry-specific knowledge or skills.
- Prepare examples of your sales achievements, customer service successes, and marketing initiatives to discuss during the interview.
- Research the company and the boutique to demonstrate your enthusiasm for the role and understanding of the brand.
- Practice common sales and customer service scenarios to showcase your skills and confidence in the interview.
ATS Keywords: Proactive sales, lead conversion, customer service, retail sales, marketing, visual merchandising, time management, organizational skills, communication skills, luxury interior design, boutique, Nashville
ASSUMPTION: The interview process will focus on assessing the candidate's sales, marketing, and customer service skills, as well as their cultural fit and alignment with the company's values and mission.
🛠️ Tools & Technologies
- MS Windows and Office suite
- POS systems
- Social media management tools (e.g., Hootsuite, Buffer)
- Visual merchandising software (e.g., Planogram, VisualRetail)
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
ASSUMPTION: The tools and technologies required for this role are standard for the retail and marketing industries and can be learned through on-the-job training and development.
👔 Cultural Fit Considerations
Company Values:
- Design-driven: F. Schumacher & Co. is passionate about design and its power to transform lives and spaces.
- Collaborative: The company fosters a culture of teamwork and collaboration, both internally and with clients.
- Innovative: F. Schumacher & Co. encourages creativity, continuous learning, and a commitment to staying ahead of industry trends.
- Customer-focused: The company prioritizes exceptional customer service and a deep understanding of client needs and preferences.
Work Style:
- Fast-paced: The retail and marketing environment requires adaptability, multitasking, and strong time management skills.
- Customer-centric: The role prioritizes customer service and sales, with a focus on exceeding client expectations.
- Creative: The company values innovation, creativity, and a unique point of view in all aspects of its work.
Self-Assessment Questions:
- How do you align with F. Schumacher & Co.'s commitment to design excellence and innovation?
- How do you approach building and maintaining strong relationships with internal teams and clients?
- How do you balance a fast-paced work environment with a focus on exceptional customer service and sales?
ASSUMPTION: Candidates who demonstrate a strong alignment with F. Schumacher & Co.'s values and a commitment to design excellence, collaboration, and customer service will be well-suited for this role.
⚠️ Potential Challenges
- Managing a high-volume sales pipeline and meeting sales targets consistently
- Balancing multiple responsibilities, including sales, marketing, and visual merchandising
- Working in a fast-paced retail environment with varying customer demands and priorities
- Adapting to changes in the luxury interior design industry and staying up-to-date with trends and best practices
ASSUMPTION: This role requires strong time management, organizational, and communication skills to effectively manage multiple responsibilities and adapt to a dynamic work environment.
📈 Similar Roles Comparison
- Compared to other boutique sales and marketing roles, this position offers a unique blend of sales, marketing, and visual merchandising responsibilities, providing a well-rounded skill set and growth opportunities.
- In the luxury interior design industry, F. Schumacher & Co. is known for its high-quality products, exceptional customer service, and commitment to design excellence, setting it apart from competitors.
- Career paths within the company may include progression to senior sales or management roles within the boutique or broader organization, as well as opportunities for expansion into marketing or related fields.
ASSUMPTION: This role offers a unique combination of sales, marketing, and visual merchandising responsibilities, providing a strong foundation for a career in the luxury interior design industry.
📝 Sample Projects
- Developing and executing a successful marketing campaign to promote a new product line in the boutique
- Collaborating with the visual merchandising team to create a visually stunning and engaging boutique display for a high-profile event
- Managing a pop-up booth at a local design event, driving sales and generating leads for the boutique
ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities for growth and development within the role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the boutique collaborate with other showrooms and internal teams to provide a seamless customer experience?
- What opportunities are there for growth and development within the company, specifically for this role?
- How does F. Schumacher & Co. support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant sales, marketing, and customer service experience, as well as any industry-specific knowledge or skills.
- Prepare examples of your sales achievements, customer service successes, and marketing initiatives to discuss during the interview.
- Research the company and the boutique to demonstrate your enthusiasm for the role and understanding of the brand.
- Practice common sales and customer service scenarios to showcase your skills and confidence in the interview.
- Follow up with the hiring manager one week after your interview to express your continued interest in the role and reiterate your qualifications.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
