π Core Information
πΉ Job Title: Brand Associate
πΉ Company: Bright Insights Incorporated
πΉ Location: Rancho Cucamonga, CA
πΉ Job Type: Full-Time, On-Site
πΉ Category: Brand Management, Sales
πΉ Date Posted: May 20, 2025
πΉ Experience Level: Entry Level (0-2 years)
πΉ Remote Status: On-Site
π Job Overview
Key aspects of this role include:
- Identifying, building, and maintaining key relationships with potential customers and clients
- Presenting and promoting client products and services to new consumers
- Monitoring progress towards meeting program goals and reporting this to leadership
- Prospecting and contacting potential customers to reach agreed-upon sales targets
- Resolving customer inquiries and complaints
ASSUMPTION: This role is focused on customer acquisition and relationship building, with a strong emphasis on sales and customer service.
π Key Responsibilities
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Serve as the face and personality of the brand, representing the company to potential customers
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Build and maintain relationships with potential customers, clients, and colleagues
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Understand and communicate program goals, monitor progress, and report regularly to leadership
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Prospect and contact potential customers, reaching agreed-upon sales targets by the deadline
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Resolve customer inquiries and complaints, ensuring customer satisfaction
ASSUMPTION: This role requires strong communication, sales, and customer service skills, with a focus on building and maintaining relationships.
π― Required Qualifications
Education: High school diploma or equivalent
Experience: Prior experience in marketing, customer service, or related fields is preferred but not required
Required Skills:
- Entrepreneurial mindset with high motivation and desire for growth
- Ability to work in a high-energy environment
- Self-starter with problem-solving skills
- Commitment to good attendance and punctuality
- Ability to manage multiple tasks and projects simultaneously
Preferred Skills:
- Prior experience in a related field
- Bilingual skills (a plus for working with a diverse community)
ASSUMPTION: While prior experience is preferred, the company is open to hiring candidates with no experience but the right skills and mindset.
π° Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (based on industry standards for entry-level brand associates in the Rancho Cucamonga area)
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off (vacation, sick, and holidays)
- Employee discounts on products and services
Working Hours: Full-time, Monday - Friday, 9:00 AM - 5:00 PM (with flexibility for occasional overtime as needed)
ASSUMPTION: The salary range is an estimate based on industry standards for entry-level brand associates in the Rancho Cucamonga area. Benefits may vary based on company policy and employee eligibility.
π Applicant Insights
π Company Context
Industry: Bright Insights Incorporated operates in the software development industry, focusing on AI-driven eCommerce insights
Company Size: Small to medium-sized (201-500 employees), offering a collaborative and dynamic work environment
Founded: 2015, with a strong focus on growth and innovation
Company Description:
- Dedicated to delivering advanced AI eCommerce Insights to brands, retailers, and marketplaces
- Offers highly actionable, scalable, and precise data offerings to empower strategic decision-making
- Provides personalized support and seamless integration, enabling growth in the dynamic e-commerce landscape
Company Specialties:
- Business Intelligence
- eCommerce insight
- Big Data
- Competitive analysis
- Shoppers demographic
- Conversion to sale
- Trending product
- Market share
- Shopping journey
- Shopping cart analysis
- Consumer behavior
- eCommerce analytics
- Insight for Amazon
- Market intelligence
Company Website: Bright Insights
ASSUMPTION: Bright Insights Incorporated is a growing company in the software development industry, focusing on AI-driven eCommerce insights to empower strategic decision-making.
π Role Analysis
Career Level: Entry-level, with opportunities for growth and development
Reporting Structure: This role reports directly to the Brand Manager or similar leadership position
Work Arrangement: On-site, full-time position with a standard workweek of Monday - Friday, 9:00 AM - 5:00 PM
Growth Opportunities:
- Advancement to mid-level or senior brand management positions
- Expansion of responsibilities based on performance and company growth
- Cross-functional learning and development opportunities
ASSUMPTION: This entry-level role offers opportunities for growth and development within the company, with a focus on building a successful career in brand management.
π Location & Work Environment
Office Type: On-site, with a collaborative and dynamic work environment
Office Location(s): Rancho Cucamonga, CA
Geographic Context:
- Rancho Cucamonga is located in the Inland Empire region of Southern California
- The area offers a mix of urban and suburban environments, with a diverse population
- Rancho Cucamonga is approximately 50 miles east of Los Angeles and 60 miles north of San Diego
Work Schedule: Full-time, Monday - Friday, 9:00 AM - 5:00 PM (with flexibility for occasional overtime as needed)
ASSUMPTION: The on-site work environment at Bright Insights Incorporated is collaborative and dynamic, with a focus on teamwork and growth.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the brand management team
- Background check and reference check (if applicable)
- Job offer and onboarding
Key Assessment Areas:
- Communication and interpersonal skills
- Sales and customer service skills
- Problem-solving and critical thinking
- Adaptability and cultural fit
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your sales and customer service experiences
- Research the company and industry to demonstrate your knowledge and enthusiasm
ATS Keywords: Brand Associate, Entry Level, Sales, Customer Service, Relationship Building, Marketing, Customer Acquisition, Customer Retention, Problem-Solving, Communication, Teamwork
ASSUMPTION: The application process for this role is typical for an entry-level position in the brand management field, with a focus on assessing communication, sales, and customer service skills.
π οΈ Tools & Technologies
- Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot)
- Sales enablement tools (e.g., Showpad, Seismic)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: The tools and technologies used in this role are standard for brand management and sales positions, with a focus on customer relationship management, sales enablement, and project management.
π Cultural Fit Considerations
Company Values:
- Innovation and continuous learning
- Collaboration and teamwork
- Customer-centric approach
- Integrity and accountability
- Diversity, equity, and inclusion
Work Style:
- Dynamic and fast-paced work environment
- Focus on teamwork and collaboration
- Opportunities for growth and development
- Strong emphasis on customer service and sales
Self-Assessment Questions:
- Do you thrive in a dynamic and fast-paced work environment?
- Are you comfortable working in a team and collaborating with colleagues?
- Do you have strong sales and customer service skills?
- Are you committed to continuous learning and growth?
ASSUMPTION: Bright Insights Incorporated values a dynamic and collaborative work environment, with a strong focus on customer service and sales. Candidates should be comfortable working in a fast-paced environment and be committed to continuous learning and growth.
β οΈ Potential Challenges
- Meeting aggressive sales targets in a competitive market
- Managing multiple tasks and projects simultaneously
- Working in a fast-paced and dynamic environment
- Building and maintaining relationships with diverse customer bases
ASSUMPTION: This role presents challenges related to sales performance, time management, work environment, and customer relationship building. Successful candidates will be able to manage these challenges effectively.
π Similar Roles Comparison
- Brand Representative vs. Brand Associate: Brand Representatives typically have more experience and are responsible for managing a team of Brand Associates
- Sales Development Representative vs. Brand Associate: Sales Development Representatives focus on lead generation and qualification, while Brand Associates focus on customer acquisition and relationship building
- Customer Success Manager vs. Brand Associate: Customer Success Managers work with existing customers to ensure satisfaction and retention, while Brand Associates focus on acquiring new customers
ASSUMPTION: This role is similar to other brand management and sales positions, with a focus on customer acquisition and relationship building. However, it differs in terms of experience level, target customer base, and specific responsibilities.
π Sample Projects
- Developing and executing a customer acquisition campaign for a new product launch
- Building and maintaining relationships with key influencers in the local community
- Analyzing customer data to identify trends and opportunities for improvement
ASSUMPTION: These sample projects are representative of the types of initiatives a Brand Associate might work on, with a focus on customer acquisition, relationship building, and data analysis.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role contribute to the overall success of the brand management team and the company?
- What opportunities are there for growth and development within the brand management team and the company as a whole?
- How does the company support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
ASSUMPTION: These key questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development. They also demonstrate the candidate's interest in and preparation for the position.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your sales and customer service experiences
- Research the company and industry to demonstrate your knowledge and enthusiasm
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.