Brand Community Assistant

📌 Core Information

🔹 Job Title: Brand Community Assistant

🔹 Company: GrowthAssistant

🔹 Location: Philippines (Remote)

🔹 Job Type: Full-Time

🔹 Category: Marketing & Communications

🔹 Date Posted: May 13, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote (Philippines)

🚀 Job Overview

Key aspects of this role include:

• Managing community engagement and influencer marketing for a clinical skincare brand
• Building and nurturing relationships with influencers, creators, and superfans
• Identifying UGC and potential creator collaborations
• Tracking social sentiment and competitor activity to inform content strategies
• Growing into a role that includes supporting influencer contract finalization

ASSUMPTION: This role requires a strong understanding of TikTok and Instagram culture, as well as excellent communication skills to maintain a consistent and on-brand tone of voice.

📋 Key Responsibilities

✅ Monitor and respond to DMs and comments on TikTok and Instagram, maintaining a consistent and on-brand tone of voice

✅ Engage daily with influencers, content creators, and the broader audience, answering questions, hyping up creators, and participating in trending conversations

✅ Build and nurture relationships with existing influencers, creators, and superfans

✅ Occasionally research and compile lists of qualified influencers based on set criteria

✅ Track social sentiment, competitor activity, FAQs, and emerging conversation trends to inform content and product strategies

✅ Identify UGC and potential creator collaborations and flag them to the marketing team

✅ Partner with the social and creative teams to ensure a unified brand voice across all channels

✅ Maintain and update community engagement trackers and tools via Google Sheets or Excel

✅ Grow into a role that includes supporting influencer contract finalization

✅ Assist with general operations and ad-hoc marketing support as needed

ASSUMPTION: The successful candidate will be comfortable working in a fast-paced environment and have the ability to multitask and prioritize their workload.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)

Experience: 2+ years of experience in community management or social media engagement

Required Skills:

• 1+ years of hands-on experience with TikTok and Instagram
• Excellent written and verbal communication skills
• Intuitive understanding of tone and ability to shift between different tones seamlessly
• Proficiency in Google Sheets or Microsoft Excel
• Ability to work PST hours

Preferred Skills:

• Familiarity with tools such as Sprout, Later, or Notion
• Experience using Gmail and Slack for team communication
• Interest in beauty, skincare, or luxury lifestyle brands
• Awareness of key players and trends within the American beauty industry

ASSUMPTION: Candidates with experience in the beauty or luxury goods industry may have an advantage in this role.

💰 Compensation & Benefits

Salary Range: Up to PHP 80,000 per month ($8/hr-$8.2/hr)

Benefits:

• Work Set-up: Permanent Work From Home
• Bonuses: Attendance Bonus, Performance Bonus, Anniversary Bonus, Referral Bonus
• Paid Time Off: Holiday Paid Time Off (PTO) for 7 days in a year, Paid Time Offs (PTO) for 6 days in a year
• Prepaid Health Card

Working Hours: Full-time, with the ability to work PST hours

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the Philippines. The actual salary may vary depending on the candidate's current competencies and assessment results.

📌 Applicant Insights

🔍 Company Context

Industry: Staffing and Recruiting, specifically focused on providing trained, full-time offshore employees to handle manual tasks for campaign management, design, and reporting.

Company Size: 2-10 employees, with a small but growing presence in the Philippines.

Founded: The company was founded in Creve Coeur, Missouri, with no specific founding date provided.

Company Description:

• GrowthAssistant provides trained, full-time offshore employees to handle manual tasks for campaign management, design, and reporting.
• The company helps marketing teams focus on brand, strategy, and results, leaving their manual, repetitive, implementation work to a qualified Growth Assistant.
• GrowthAssistant offers services such as offshore talent, digital marketing, design assistant, SDR assistant, and training specialist.

Company Specialties:

• Offshore talent
• Digital Marketing
• Design Assistant
• SDR Assistant
• Training Specialist

Company Website: https://www.growthassistant.com

ASSUMPTION: GrowthAssistant is a growing company with a focus on providing high-quality offshore talent to support marketing teams. The company's small size may offer opportunities for growth and advancement for the right candidate.

📊 Role Analysis

Career Level: Mid-level, with opportunities for growth into more strategic roles as the company expands.

Reporting Structure: This role reports directly to the marketing team and may work closely with the social and creative teams.

Work Arrangement: Remote, with the ability to work PST hours.

Growth Opportunities:

• As the company grows, there may be opportunities to take on more responsibilities and advance within the marketing team.
• The role may evolve to include more strategic decision-making and influencer contract finalization.

ASSUMPTION: The successful candidate will have the opportunity to grow with the company and take on more responsibilities as the marketing team expands.

🌍 Location & Work Environment

Office Type: Remote, with no physical office location provided.

Office Location(s): The company has offices in Creve Coeur, Missouri, and Manila, Philippines.

Geographic Context:

• The Philippines has a tropical marine climate, with temperatures ranging from 77°F to 95°F (25°C to 35°C) throughout the year.
• The country has a vibrant and growing digital marketing industry, with a strong focus on social media engagement.
• The time zone is Asia/Manila (UTC+8), which may require some flexibility in working hours for candidates based in other time zones.

Work Schedule: Full-time, with the ability to work PST hours.

ASSUMPTION: The remote work arrangement may offer flexibility and a better work-life balance for the right candidate. However, it also requires strong self-motivation and time management skills.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• Technical assessment or case study
• Final interview with the marketing team

Key Assessment Areas:

• Communication skills and ability to maintain a consistent brand voice
• Understanding of TikTok and Instagram culture and trends
• Problem-solving skills and ability to multitask
• Cultural fit and alignment with company values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Demonstrate your understanding of the beauty or luxury goods industry and how you can contribute to the company's growth.
• Showcase your creativity and ability to think outside the box when it comes to community engagement and influencer marketing.

ATS Keywords: TikTok, Instagram, community management, influencer marketing, social media engagement, brand voice, UGC, trend analysis, customer engagement, operations support

ASSUMPTION: The application process may take up to 2-3 weeks, depending on the company's current hiring pipeline and the number of qualified candidates.

🛠️ Tools & Technologies

• Google Sheets or Microsoft Excel
• Sprout, Later, or Notion (nice-to-have)
• Gmail and Slack for team communication

ASSUMPTION: The successful candidate will be comfortable using Google Sheets or Microsoft Excel and may be familiar with additional tools such as Sprout, Later, or Notion.

👔 Cultural Fit Considerations

Company Values:

• Customer-centricity
• Innovation and continuous improvement
• Collaboration and teamwork
• Integrity and accountability

Work Style:

• Remote and flexible work arrangements
• Strong self-motivation and time management skills
• Ability to work independently and in a team environment
• Openness to feedback and a growth mindset

Self-Assessment Questions:

• Do you have a genuine passion for connecting with people and building online communities?
• Are you comfortable working in a fast-paced environment and multitasking?
• Do you have a strong understanding of TikTok and Instagram culture and trends?
• Are you able to maintain a consistent and on-brand tone of voice across multiple platforms?

ASSUMPTION: The successful candidate will be a strong cultural fit for the company, with a customer-centric mindset, a passion for innovation, and a collaborative work style.

⚠️ Potential Challenges

• The role may require working PST hours, which may not be suitable for candidates with significant time zone differences.
• The fast-paced nature of the role may be challenging for candidates who prefer a more structured or predictable work environment.
• The role may require occasional weekend or evening work to support influencer marketing campaigns or events.
• The remote work arrangement may present challenges for candidates who prefer an in-office work environment or struggle with self-motivation.

ASSUMPTION: The successful candidate will be able to adapt to the fast-paced nature of the role and thrive in a remote work environment.

📈 Similar Roles Comparison

• This role is unique in its focus on community engagement and influencer marketing for a clinical skincare brand developed by dermatologists and designed for all skin tones.
• Compared to other community management or social media engagement roles, this position may offer more opportunities for growth and advancement within the marketing team.
• Career paths for this role may include transitioning into more strategic decision-making or influencer contract finalization as the company expands.

ASSUMPTION: The successful candidate will have a strong understanding of the unique aspects of this role and be able to leverage their skills and experience to contribute to the company's growth.

📝 Sample Projects

• Developing and executing a TikTok campaign to increase brand awareness and engagement among a target audience of beauty enthusiasts
• Identifying and engaging with influencers and content creators to build long-term relationships and secure collaborations
• Analyzing social sentiment and competitor activity to inform content and product strategies, and presenting findings to the marketing team

ASSUMPTION: The successful candidate will have experience with or be able to quickly learn the tools and technologies required to execute these projects effectively.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does this role fit into the overall marketing strategy for the company?
• What opportunities are there for growth and advancement within the marketing team?
• How does the company support work-life balance for remote employees?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: The successful candidate will ask thoughtful and insightful questions that demonstrate their understanding of the role and their fit with the company's culture and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Prepare examples of your previous community engagement or influencer marketing work to showcase your abilities.
• Follow up with the hiring manager one week after submitting your application to express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.