Brand Specialist - Caviar

📌 Core Information

🔹 Job Title: Brand Specialist - Caviar

🔹 Company: Harrods

🔹 Location: Knightsbridge, United Kingdom

🔹 Job Type: Part-Time

🔹 Category: Retail

🔹 Date Posted: 2025-07-08

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Working on the Fish counter in Harrods' Food Halls
• Engaging customers and building relationships through exceptional product knowledge and training
• Delivering sales targets and hosting caviar tasting events
• Collaborating with retail areas to build a credible client portfolio

ASSUMPTION: This role requires a strong passion for fine food and proven experience in food retail or hospitality. Prior caviar knowledge is a bonus but not essential.

📋 Key Responsibilities

✅ Engage customers and build relationships through exceptional product knowledge and training

✅ Deliver sales targets and host caviar tasting events

✅ Collaborate with retail areas to build a credible client portfolio

✅ Lead tastings and provide a luxury customer experience

ASSUMPTION: The role requires a "sales through service" approach, with a focus on achieving revenue targets and repeat customer visits.

🎯 Required Qualifications

Education: Not specified

Experience: Proven experience working in Food Retail or Hospitality

Required Skills:

• Passion for fine food
• Strong communication skills
• Great attention to detail
• Ambition and self-motivation
• Discipline and dedication

Preferred Skills:

• Prior caviar knowledge

ASSUMPTION: Candidates should have a natural curiosity and be keen to develop their product and industry knowledge.

💰 Compensation & Benefits

Salary Range: £25,000 - £35,000 per annum (pro-rata for part-time)

Benefits:

• Company Pension
• 12 Days’ Holiday
• Birthday Off
• Up to 33% in-store discount
• Season Ticket Loan

Working Hours: 16 hours per week, two days per week

ASSUMPTION: The salary range is estimated based on industry standards for part-time retail roles in the luxury sector in London.

📌 Applicant Insights

🔍 Company Context

Industry: Luxury Retail

Company Size: 1,001-5,000 employees

Founded: 1849

Company Description:

• Harrods is one of the world’s leading luxury department stores
• Offers a transformative experience to customers seeking exceptional goods and services
• Committed to excellence, artistry, and reinventing and surprising customers

Company Specialties:

• Luxury Retail
• Retail
• Distribution
• Restaurants
• ECommerce
• Digital
• Marketing
• Creative
• HR
• and IT

Company Website: Harrods Careers

ASSUMPTION: Harrods is known for its exceptional customer service and unique shopping experience.

📊 Role Analysis

Career Level: Mid-level

Reporting Structure: Reports to the Food Halls Manager

Work Arrangement: Part-time, two days per week

Growth Opportunities:

• Potential to progress within the Food Halls or wider Harrods organization
• Opportunities to learn and develop product and industry knowledge

ASSUMPTION: This role offers opportunities for career growth and development within the luxury retail sector.

🌍 Location & Work Environment

Office Type: Iconic luxury department store

Office Location(s): Knightsbridge, London

Geographic Context:

• Knightsbridge is an affluent district in Central London
• Harrods is located on Brompton Road, close to Hyde Park and other luxury retailers
• The store is easily accessible by public transportation

Work Schedule: Two days per week, with flexible hours

ASSUMPTION: The work environment is fast-paced and customer-focused, with a strong emphasis on luxury and exceptional service.

💼 Interview & Application Insights

Typical Process:

• Online application
• Phone or video screening
• In-store interview with the Food Halls Manager
• Final interview with the HR department

Key Assessment Areas:

• Product knowledge and passion for fine food
• Communication skills and customer service
• Sales skills and target-driven mindset
• Cultural fit and alignment with Harrods' values

Application Tips:

• Tailor your resume to highlight relevant experience in food retail or hospitality
• Prepare examples of your sales and customer service skills
• Research Harrods and the luxury retail sector to demonstrate your enthusiasm and understanding of the role

ATS Keywords: Food Retail, Hospitality, Customer Service, Sales, Caviar, Luxury, Harrods

ASSUMPTION: The application process is competitive, and candidates should highlight their relevant skills and experience to stand out.

🛠️ Tools & Technologies

• Harrods' in-store systems and technology
• Point-of-sale (POS) systems
• Customer relationship management (CRM) software

ASSUMPTION: The role requires proficiency in using Harrods' in-store systems and technology, as well as basic computer and digital literacy skills.

👔 Cultural Fit Considerations

Company Values:

• Grace
• Courtesy
• Care

Work Style:

• Customer-focused
• Sales-driven
• Team-oriented

Self-Assessment Questions:

• Do you have a genuine passion for fine food and luxury products?
• Are you comfortable working in a fast-paced, customer-focused environment?
• Do you thrive in a team setting and enjoy collaborating with others?

ASSUMPTION: Candidates should assess their alignment with Harrods' values and work style to ensure a good cultural fit.

⚠️ Potential Challenges

• Working in a fast-paced, high-pressure environment
• Meeting sales targets and maintaining high customer service standards
• Adapting to the unique culture and expectations of a luxury retail environment
• Managing work-life balance as a part-time employee

ASSUMPTION: Candidates should be aware of the potential challenges and ensure they are comfortable with the demands of the role.

📈 Similar Roles Comparison

• Similar to other luxury retail roles, with a focus on customer service and sales
• Differentiates from other roles in the food industry due to the luxury and high-end nature of the products
• Offers opportunities for career growth and development within the luxury retail sector

ASSUMPTION: This role is unique due to its focus on luxury products and the iconic Harrods brand, but shares similarities with other retail and customer service roles.

📝 Sample Projects

• Hosting a successful caviar tasting event for customers
• Building and maintaining a credible client portfolio within the Food Halls
• Delivering exceptional sales and product training to Food Halls' Sales Associates

ASSUMPTION: These sample projects demonstrate the key responsibilities and requirements of the role, focusing on customer service, sales, and product knowledge.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role contribute to the overall success of the Food Halls and Harrods as a whole?
• What opportunities are there for professional development and growth within the Food Halls or wider Harrods organization?
• How does Harrods support work-life balance for part-time employees?
• What is the expected career path for someone in this role?

ASSUMPTION: These questions demonstrate a candidate's interest in the role and their commitment to understanding the company and its culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience in food retail or hospitality
• Prepare examples of your sales and customer service skills for the interview
• Research Harrods and the luxury retail sector to demonstrate your enthusiasm and understanding of the role
• Follow up with the hiring manager one week after your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.