Business Development Representative, SME & Growth

📌 Core Information

🔹 Job Title: Business Development Representative, SME & Growth

🔹 Company: Airwallex

🔹 Location: Hong Kong

🔹 Job Type: Full-time

🔹 Category: Financial Services

🔹 Date Posted: May 15, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Driving Airwallex's growth engine to develop leads and build the sales pipeline
• Engaging with prospects to qualify needs and move them through the buyer journey
• Executing various touch points in customer journeys through cold calls, emails, chat, and social media
• Presenting product information to customers once their needs have been identified
• Working closely with the team to inform and recommend outreach strategies and best practices

ASSUMPTION: This role requires a strong focus on relationship-building, communication, and lead qualification. Success in this role will significantly contribute to Airwallex's growth and expansion.

📋 Key Responsibilities

✅ Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability

✅ Move qualified leads through the buyer journey with the goal of booking product demonstrations

✅ Execute ‘plays’ or designed touch points in a customer journey through cold calls, emails, chat, and social media

✅ Present product information to customers once you have identified their needs

✅ Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts

✅ Inform and recommend outreach strategies and best practices by testing various touch points

ASSUMPTION: This role requires a high level of self-motivation, resilience, and adaptability to changing market conditions. The ideal candidate will be a strong communicator and natural relationship-builder.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)

Experience: Proven track record of success in an SDR-related role (0-2 years)

Required Skills:

• Strong motivation and self-starting attitude
• Natural communication skills and ability to connect with people
• Ambitious and driven to make an impact
• Resilience to adapt to changing market conditions and maintain consistent sales performance
• Process-driven mindset, with a focus on efficiency, scalability, and defensibility
• Team player with strong relationship-building skills
• Fluency in English, Cantonese, and Mandarin
• Strong interest in technology and/or financial services

Preferred Skills:

• Experience with CRM software (e.g., Salesforce, HubSpot)
• Knowledge of the financial services industry
• Experience working in a hyper-growth environment

ASSUMPTION: While a degree in a related field is preferred, Airwallex values relevant experience and demonstrated skills over formal education. Candidates with a strong track record in sales or a related field are encouraged to apply.

💰 Compensation & Benefits

Salary Range: HKD 350,000 - 450,000 per annum (based on experience and performance)

Benefits:

• Comprehensive health insurance
• Retirement plan contributions
• Employee stock options
• Generous vacation and leave policies
• Flexible work arrangements

Working Hours: Full-time (40 hours per week), with flexibility for remote work as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in Hong Kong. Final compensation will be determined based on the candidate's experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services, specifically Fintech and cross-border payments

Company Size: Medium (1,001-5,000 employees), offering a dynamic and collaborative work environment

Founded: 2015, with headquarters in Melbourne, Australia, and offices worldwide

Company Description:

• Airwallex is a leading global payments and financial platform for modern businesses
• Empowers over 150,000 businesses worldwide with trusted solutions for business accounts, payments, treasury, and spend management
• Trusted by brands such as Brex, Canva, Rippling, Navan, Qantas, SHEIN, and many more

Company Specialties:

• Fintech
• Card
• Business Account
• API
• Multi-currency Wallet
• Global SME Bank
• Payment Acceptance
• Online Payments
• International Transfers
• Issuing
• Acquiring
• Embedded Finance

Company Website: http://www.airwallex.com

ASSUMPTION: Airwallex is a rapidly growing Fintech company with a strong focus on innovation and customer success. This role offers an excellent opportunity to join a dynamic and expanding team in the financial services industry.

📊 Role Analysis

Career Level: Entry-level to mid-level, with opportunities for growth and advancement within the company

Reporting Structure: This role reports directly to the Business Development Manager for the SME & Growth team

Work Arrangement: On-site, with flexibility for remote work as needed

Growth Opportunities:

• Advancement to a Business Development Manager or similar role within the company
• Expansion of responsibilities and leadership opportunities as the company grows
• Potential to work on international projects and collaborate with global teams

ASSUMPTION: This role offers a unique opportunity for candidates to gain valuable experience in business development and sales within the Fintech industry, with ample opportunities for growth and advancement.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace with a focus on employee well-being and comfort

Office Location(s): Hong Kong, with additional offices worldwide

Geographic Context:

• Hong Kong is a major global financial hub, offering a vibrant and dynamic business environment
• The city is known for its multicultural atmosphere, with a mix of Eastern and Western influences
• Hong Kong offers a high standard of living, with excellent infrastructure, education, and healthcare systems

Work Schedule: Full-time (40 hours per week), with flexibility for remote work as needed

ASSUMPTION: Working in Hong Kong offers candidates the opportunity to live and work in a dynamic, multicultural environment with a strong focus on business and finance.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the Hiring Manager
• In-depth behavioral and situational interview with the Hiring Manager and a team member
• Final interview with the Business Development Manager
• Offer extension and onboarding

Key Assessment Areas:

• Communication and relationship-building skills
• Lead qualification and sales skills
• Adaptability and resilience
• Problem-solving and critical thinking
• Cultural fit and alignment with Airwallex's values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Demonstrate your understanding of Airwallex's business and the financial services industry
• Prepare examples of your past sales or business development successes and how they relate to this role
• Showcase your ability to work collaboratively and adapt to changing market conditions

ATS Keywords: Business Development, Sales, Lead Generation, Qualify Leads, Cold Calling, CRM Management, Relationship Building, Communication, Resilience, Adaptability, Process Driven, Technology Interest, Financial Services Knowledge

ASSUMPTION: Airwallex's application process is designed to assess candidates' skills and cultural fit, with a focus on communication, sales, and adaptability.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: While specific tools and technologies may vary, candidates should be comfortable using CRM software and other collaborative tools to manage leads and communicate with team members.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric
• One team, one dream
• Challenge the status quo
• Be bold, be brilliant, be humble
• Make it happen

Work Style:

• Collaborative and team-oriented
• Adaptable and resilient
• Focused on results and continuous improvement
• Open to feedback and willing to learn

Self-Assessment Questions:

• Do you thrive in a collaborative, team-oriented environment?
• Are you adaptable and resilient in the face of changing market conditions?
• Are you open to feedback and committed to continuous learning and improvement?
• Do you share Airwallex's customer-centric values and commitment to challenging the status quo?

ASSUMPTION: Airwallex values candidates who are strong communicators, team players, and adaptable problem-solvers, with a commitment to customer success and continuous improvement.

⚠️ Potential Challenges

• Working in a hyper-growth environment can be fast-paced and demanding
• Candidates may face competition from other experienced sales professionals in the region
• The role requires a strong understanding of the financial services industry and relevant regulations
• Candidates may need to adapt to a multicultural work environment and communicate effectively with diverse teams

ASSUMPTION: While these challenges may present obstacles, they also offer opportunities for growth and learning within a dynamic and expanding company.

📈 Similar Roles Comparison

• Compared to other Business Development Representative roles, this position offers a unique opportunity to work in the Fintech industry and contribute to a company's rapid growth and expansion
• Airwallex's focus on innovation and customer success sets it apart from more traditional financial services companies
• This role offers a clear career path for advancement within the company, with opportunities to work on international projects and collaborate with global teams

ASSUMPTION: While there may be similarities with other Business Development Representative roles, Airwallex's unique focus on Fintech and cross-border payments sets it apart in the industry.

📝 Sample Projects

• Developing and executing a targeted lead generation campaign to identify and engage with high-value prospects
• Collaborating with the marketing team to create and distribute valuable content that resonates with target audiences
• Analyzing sales performance data to identify trends and optimize outreach strategies

ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities available to a Business Development Representative at Airwallex, with a focus on lead generation, collaboration, and data-driven decision-making.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does this role fit into the overall business development strategy for Airwallex in the region?
• What opportunities are there for growth and advancement within the company?
• How does Airwallex support its employees' professional development and career growth?
• What is the company's approach to work-life balance and employee well-being?

ASSUMPTION: These questions are designed to help candidates better understand the role's priorities, growth opportunities, and company culture, ensuring a strong fit with their personal and professional goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Airwallex careers page
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare examples of your past sales or business development successes and how they relate to this role
• Showcase your ability to work collaboratively and adapt to changing market conditions
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.