📌 Core Information
🔹 Job Title: Chapter Lead Intelligent Automation – Content Processing
🔹 Company: ING
🔹 Location: HBP (Amsterdam - Haarlerbergpark), Netherlands
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: 2025-05-28
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid
🚀 Job Overview
Key aspects of this role include:
- Guiding an international team responsible for a global platform
- Collaborating with business and architecture in the product trinity
- Enhancing and evolving the platform together with the team
- Contributing to the platform's scalability, performance, and user experience
ASSUMPTION: This role requires a solid software development background, hands-on experience, and a collaborative mindset. The ideal candidate will have experience with Java or Python, containerization platforms, and distributed systems.
📋 Key Responsibilities
✅ Guide a diverse and dynamic team consisting of 11 individuals of various nationalities, skill profiles, and levels on a DevOps culture
✅ Foster a collaborative environment where knowledge sharing, creativity, and continuous learning are at the core
✅ Design, build, and enhance the application landscape
✅ Shape the engineering culture of the chapter and improve how the area is servicing the capabilities
✅ Guide the team towards engineering practices that contribute to improving security, scalability, and resiliency
✅ Work closely together with the other chapter leads in the area
ASSUMPTION: The responsibilities listed above are derived from the job description and may be subject to change based on the specific needs of the team and the organization.
🎯 Required Qualifications
Education: Not specified in the job description
Experience: 5-10 years of relevant experience in software development, containerization platforms, and distributed systems
Required Skills:
- Experience with Java 11 or above, or Python 2 or 3+
- Experience with containerization platforms such as Kubernetes or OpenShift
- Experience with distributed systems/applications
- Experience with IT risk practices
- Strong architectural skills and the ability to quickly grasp new technical concepts
- Excellent communication skills
- Experience working in multidisciplinary teams with a strong focus on fostering a collaborative and open environment
- Experience in guiding and mentoring colleagues, with a preference for experience with performance management
Preferred Skills:
- Experience with performance management
ASSUMPTION: The required and preferred skills listed above are based on the information provided in the job description. However, the company may have additional requirements or preferences that are not explicitly stated.
💰 Compensation & Benefits
Salary Range: €6,176 - €9,871 per month
Benefits:
- 24-27 vacation days depending on contract
- Pension scheme
- 13th month salary
- Individual Savings Contribution (BIS), 3.5% of gross annual salary
- 8% Holiday payment
- Hybrid working to blend home working for focus and office working for collaboration and co-creation
- Personal growth and challenging work with endless possibilities
- An informal working environment with innovative colleagues
Working Hours: 40 hours per week
ASSUMPTION: The salary range and benefits listed above are based on the information provided in the job description. However, the company may have additional or different compensation and benefits packages that are not explicitly stated.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services
Company Size: 501-1,000 employees
Founded: Not specified
Company Description:
- ING Americas offers a full array of wholesale financial products, such as commercial lending, financial markets, and advisory products and services in the U.S. to its corporate and institutional clients.
- The company is committed to sustainability and incorporates it into its lending, financing, and services.
- ING Americas is the brand name of ING’s corporate and institutional client business in the Americas region, operating in the U.S. through ING Financial Holdings Corporation and its subsidiaries.
Company Specialties:
- Commercial Lending
- Financial Markets
- Advisory Products and Services
Company Website: http://www.ingwb.com
ASSUMPTION: The company context provided above is based on the information available from the job listing and LinkedIn company page. However, the company may have additional or different information that is not explicitly stated.
📊 Role Analysis
Career Level: Mid-level to senior management
Reporting Structure: The chapter lead will guide a team of 11 individuals and work closely with other chapter leads in the area.
Work Arrangement: Hybrid, with a blend of home working for focus and office working for collaboration and co-creation.
Growth Opportunities:
- Potential to grow within the organization and take on more responsibilities
- Opportunity to work on an international scale and gain experience in guiding a diverse team
- Chance to contribute to the enhancement and evolution of a global platform
ASSUMPTION: The role analysis provided above is based on the information available from the job listing. However, the company may have additional or different growth opportunities that are not explicitly stated.
🌍 Location & Work Environment
Office Type: Hybrid, with a blend of home working and office working
Office Location(s): HBP (Amsterdam - Haarlerbergpark), Netherlands
Geographic Context:
- The Netherlands is a small, densely populated country in Western Europe, known for its flat landscape, tulip fields, and cycling culture.
- Amsterdam, the capital city, is a major cultural, economic, and transportation hub with a vibrant nightlife and numerous museums and historical sites.
- The Haarlerbergpark area is a business park located in the Amstelveen municipality, just south of Amsterdam.
Work Schedule: 40 hours per week, with flexible working hours and the opportunity to work from home for focus and in the office for collaboration and co-creation.
ASSUMPTION: The location and work environment provided above are based on the information available from the job listing. However, the company may have additional or different information that is not explicitly stated.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Technical assessment or case study
- Final interview with the team or stakeholders
Key Assessment Areas:
- Technical skills and expertise
- Leadership and management skills
- Communication and collaboration skills
- Problem-solving and critical thinking skills
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on those mentioned in the job description
- Tailor your cover letter to the specific role and company, emphasizing your fit for the position and your enthusiasm for the opportunity
- Prepare for the interview by researching the company, the team, and the platform, and be ready to discuss your approach to guiding a diverse team and enhancing a global platform
ATS Keywords: Java, Python, Kubernetes, OpenShift, Distributed Systems, IT Risk Practices, Architectural Skills, Communication Skills, Team Collaboration, Mentoring, Performance Management
ASSUMPTION: The interview and application insights provided above are based on typical hiring processes and best practices. However, the company may have a different or additional process that is not explicitly stated.
🛠️ Tools & Technologies
- Java 11 or above
- Python 2 or 3+
- Kubernetes or OpenShift
- Distributed systems/applications
ASSUMPTION: The tools and technologies listed above are based on the information provided in the job description. However, the company may require additional or different tools and technologies that are not explicitly stated.
👔 Cultural Fit Considerations
Company Values:
- Empowering people to stay a step ahead in life and in business
- Sustainability and responsible business practices
- Collaboration and innovation
Work Style:
- Hybrid work arrangement, blending home working for focus and office working for collaboration and co-creation
- Foster a collaborative environment where knowledge sharing, creativity, and continuous learning are at the core
- Focus on personal growth and challenging work with endless possibilities
Self-Assessment Questions:
- Do you have experience guiding a diverse team and fostering a collaborative environment?
- Are you comfortable working in a hybrid work arrangement and balancing focus and collaboration?
- Do you have strong communication and leadership skills, and are you able to work effectively with business and architecture colleagues?
ASSUMPTION: The cultural fit considerations provided above are based on the information available from the job listing and company website. However, the company may have additional or different values and work styles that are not explicitly stated.
⚠️ Potential Challenges
- Managing a diverse team with varying skill levels and nationalities
- Balancing the need for focus and collaboration in a hybrid work arrangement
- Keeping up with the latest technologies and trends in the financial services industry
- Navigating a large, international organization with multiple stakeholders
ASSUMPTION: The potential challenges listed above are based on typical challenges faced by chapter leads in the financial services industry. However, the company may have additional or different challenges that are not explicitly stated.
📈 Similar Roles Comparison
- Chapter Lead vs. Team Lead: A chapter lead typically has more strategic responsibilities and guides multiple teams, while a team lead focuses on day-to-day management of a single team
- Financial Services vs. Other Industries: The specific challenges and opportunities of working in the financial services industry, such as regulatory compliance and risk management
- Mid-level Management vs. Senior Management: The differences in responsibilities, decision-making authority, and career growth opportunities between mid-level and senior management roles
ASSUMPTION: The role comparison provided above is based on typical comparisons between similar roles in the financial services industry. However, the company may have additional or different comparisons that are not explicitly stated.
📝 Sample Projects
- Leading a team to enhance and evolve a global platform, contributing to its scalability, performance, and user experience
- Guiding a team to design, build, and enhance an application landscape, with a focus on improving security, scalability, and resiliency
- Collaborating with business and architecture colleagues to shape the engineering culture of a chapter and improve how the area is servicing the capabilities
ASSUMPTION: The sample projects listed above are based on the responsibilities and requirements listed in the job description. However, the company may have additional or different projects that are not explicitly stated.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the overall organization and team structure?
- What are the biggest challenges facing the team and the organization, and how can this role help address them?
- What opportunities are there for growth and development within the organization?
- How does the company support work-life balance and employee well-being?
ASSUMPTION: The key questions to ask during the interview provided above are based on typical questions asked by candidates in the financial services industry. However, the company may have additional or different questions that are not explicitly stated.
📌 Next Steps for Applicants
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
